Smile Hotel Utsunomiya Higashiguchi

Utsunomiya 36.55781200, 139.90598100 , Higashi-syukugo 3-2-2 (Show on Map)
6.8
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSmile Hotel Utsunomiya Higashiguchi is highly regarded for its prime location in the heart of Utsunomiya, providing excellent accessibility for travelers. Situated within walking distance of Utsunomiya Station, guests find commuting convenient, particularly with the abundance of shops and dining options nearby, including a local pho restaurant. The hotel's central position is advantageous for both business and leisure guests, offering good cost performance with competitive prices and a delightful breakfast.

Guests consistently praise the breakfast experience, noting the delicious and varied offerings of the buffet-style service, with standout dishes like scrambled eggs. The breakfast area is clean, with attentive staff enhancing the experience. While there is an early closing time for breakfast, many appreciate the uncrowded setting.

Room cleanliness and comfort are notable strengths, with spacious and functional layouts contributing to a pleasant stay. However, some guests mention small bathrooms and thin walls. Despite occasional issues with room temperature, the overall cleanliness and practical accommodations offer good value for short stays.

The staff at Smile Hotel Utsunomiya Higashiguchi receive high marks for their friendly and attentive service, creating a welcoming atmosphere. Their clear communication and courteous demeanor contribute to a relaxing stay. Although there are mixed reviews regarding Wi-Fi reliability, guests appreciate the availability of free coffee.

Parking options are available, with reasonable fees and several nearby choices. However, better guidance and information about parking would be beneficial. Despite these challenges, many find parking manageable.

The hotel beds are frequently praised for their comfort and spaciousness, providing a restful night's sleep. While some guests encounter issues with mattress firmness, the overall feedback is positive.

Overall, Smile Hotel Utsunomiya Higashiguchi offers a balanced blend of affordability and convenience, particularly suited for budget-conscious travelers. It provides essential amenities and service in line with expectations, making it an appealing choice for those prioritizing cost-efficiency and location.
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Business Hotel
Smile Hotels generally offer affordable and functional accommodations suitable for budget-conscious business travelers.

Hotel with Parking
Paid private parking is available near the hotel for a daily fee of JPY 650. The parking is not directly on-site but is located nearby.

Cheap Hotel
Smile Hotel Utsunomiya Higashiguchi offers affordable accommodation near the East Exit. It provides essential amenities for a comfortable stay.

3-Star Hotel
Smile Hotel Utsunomiya Higashiguchi provides simple, clean, and affordable accommodations. It's a practical choice for travelers seeking a budget-friendly option with essential amenities.

Hotel near Nightlife Spots

Room Types
Single Room - Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room offers air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.

Standard Double Room - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit offers 1 bed.

Deluxe Double Room - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a wardrobe, an electric kettle and a sofa. The unit has 1 bed.

Twin Room - Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit offers 2 beds.

Single Room - Non-Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV, a wardrobe, an electric kettle and a carpeted floor. The unit has 1 bed.

Standard Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, a wardrobe, an electric kettle and a carpeted floor. The unit has 1 bed.

Twin Room - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 2 beds.

Triple Room - Non-Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV, a wardrobe, an electric kettle and a carpeted floor. The unit has 3 beds.

Triple Room - Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room features air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 3 beds.

Room Selected at Check-In The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room features air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.

Guest Reviews
6.8
Rated
Location
Smile Hotel Utsunomiya Higashiguchi enjoys a prime location in the heart of Utsunomiya, making it a popular choice for travelers. This hotel is conveniently situated within walking distance of Utsunomiya Station, which makes it an ideal spot for those who prioritize accessibility. It's well-connected by JR trains and is close to rental car services, making commuting hassle-free. The vicinity of the hotel is vibrant, boasting an array of shops and dining options, including a delightful pho restaurant. Though some guests found the walk to the station a bit farther than expected, many appreciated the overall convenience of being in the city center near essential amenities and the East Exit Light Cube. The hotel offers good cost performance, with reasonable prices and a delicious breakfast, making it a suitable choice for both business and leisure travelers. While parking can be tricky with additional fees and limited space, the central location makes it less of an issue if relying on public transportation. Overall, Smile Hotel Utsunomiya Higashiguchi provides a strategically convenient base to explore the city, especially for those visiting the local area or conducting business nearby.

Breakfast
Smile Hotel Utsunomiya Higashiguchi boasts a breakfast experience that is consistently praised for its taste and variety. Guests appreciate the delicious and plentiful buffet style, offering a wide selection that caters to different preferences. Many reviewers highlight the scrambled eggs as a standout dish, and numerous guests find the overall quality and taste of the food excellent, especially when considering the affordable pricing.

The breakfast area is noted for its cleanliness, and the attentive staff enhances the dining experience through their efficient service. Guests mention the convenience of being able to take breakfast back to their rooms, adding flexibility to their morning routine. While some guests comment on the early closing time for breakfast service, others appreciate that it wasn't crowded during their visit.

Overall, the breakfast at Smile Hotel Utsunomiya Higashiguchi receives high marks for its delicious offerings and satisfying variety, making it an impressive feature for a business hotel in such a convenient location.

Rooms
The guest reviews of Smile Hotel Utsunomiya Higashiguchi highlight several positive aspects of the rooms, with cleanliness being consistently praised. Many guests found the rooms to be spacious and comfortable, noting that they often exceeded expectations compared to typical business hotels. The layout of the rooms was appreciated for being pleasing and functional, contributing to an overall comfortable stay. Despite the generally positive feedback on room size, there are frequent mentions of small and cramped bathrooms, particularly the unit bath, which many guests found to be too narrow. Some reviews also pointed out the aging facilities and thin walls, impacting sound insulation. However, the accommodations were deemed practical for a short stay, providing necessary services efficiently. The affordable accommodation fee was also a notable advantage for many visitors. While there were occasional issues with room temperature, the overall cleanliness and comfort of the rooms left a positive impression.

Beds
Smile Hotel Utsunomiya Higashiguchi receives frequent praise for its beds, which guests often describe as comfortable, spacious, and nice. Many visitors appreciate the ample size of the beds, noting that both double and twin rooms provide beds that are large enough to ensure a restful night's sleep. The beds offer various levels of firmness, catering to personal preferences—some find them just right, while others may perceive the mattress to be a bit too soft or occasionally wobbly. Despite those differences, overall feedback tends toward a positive experience. The rooms complement the beds' comfort, providing a pleasant environment for relaxation. There is a note regarding additional bedding arrangements: when an attached bed is used for three guests, sheets and bedding are not included by default. However, the balance of spaciousness and coziness makes the beds a highlight for many guests staying at Smile Hotel Utsunomiya Higashiguchi.

Cleanliness
Smile Hotel Utsunomiya Higashiguchi consistently earns positive remarks for its cleanliness, making it a solid choice for visitors looking for a tidy and well-maintained place to stay. Many guests note the clean feel of the rooms, expressing satisfaction with their cleanliness and comfort. Numerous reviews mention a sense of cleanliness throughout the hotel, which contributes to a serene and restful stay. The compact spaces are meticulously cleaned, ensuring a neat and pleasant environment for guests.

While the hotel's facilities may show signs of aging, the efforts of the cleaning staff are apparent, as many describe the accommodation as very clean and well-maintained. The staff at the front desk are also praised for their helpful and welcoming demeanor, enhancing the overall experience. Although there are few concerns regarding the age and some aspects of the facilities, such as the bathtub and elevator, Smile Hotel's emphasis on cleanliness and good value makes it a reassuring option for budget-conscious travelers.

Staff
Smile Hotel Utsunomiya Higashiguchi is characterized by a high standard of service, primarily attributed to its dedicated team of staff who consistently receive praise from guests. The hotel's employees are noted for their friendliness and attentiveness, contributing to a welcoming atmosphere that enhances the guest experience. Both the front desk and restaurant staff are commended for their clear and appropriate responses to inquiries, as well as their polite and courteous demeanor. Guests frequently highlight the accommodating nature and kindness of the team, with particular mentions of their patience and the ability to leave a good impression. Additional compliments focus on the positive hospitality and cheerful service offered, which collectively ensure a relaxing and pleasant stay for those visiting. Although there was an occasional mention of a less favorable interaction, the overarching consensus remains that the staff provide excellent service, with many guests noting that staff attitudes contribute significantly to a satisfying hotel experience.

Wi-Fi
At Smile Hotel Utsunomiya Higashiguchi, guests often appreciate the availability of free Wi-Fi. Many visitors experience a smooth connection, finding the Wi-Fi to work perfectly at certain times. However, the reliability of the connection can vary with the room location, and some guests encounter frequent disconnections and slow speeds, hindering browsing capabilities. A few reviews note the lack of clear information about Wi-Fi access within the rooms. Overall, experiences with the Wi-Fi are mixed, but the presence of free coffee is a consistent plus for guests.

Parking
Smile Hotel Utsunomiya Higashiguchi offers various parking options, with mixed feedback from guests. On the positive side, there is a designated parking lot available for 650 yen per day, which many found to be relatively reasonable. The hotel's parking is described as spacious, and there are multiple paid parking lots nearby, including a convenient coin parking lot right behind the hotel. However, the hotel's parking facilities are not on the premises, which some find inconvenient, as they are a bit far from the hotel and hard to locate. The lack of prior information about parking has been noted, with guests suggesting that better guidance and advanced information would be beneficial. The hotel operates on a first-come, first-served basis for parking, and there is no reservation system, which can lead to unexpected additional fees if the lot is full. Despite these challenges, many guests felt that parking was not a major issue overall, appreciating the availability of options.

3 Star
Smile Hotel Utsunomiya Higashiguchi stands out as a practical choice for travelers seeking affordability and convenience. Many guests have emphasized the reasonable accommodation costs, commending the hotel for its value for money. Visitors consistently note that the hotel offers a good balance between price and quality, fulfilling expectations without surpassing them. The rooms, although basic, are spacious enough given the economical pricing, making it a viable option for overnight stays, particularly for those on a tight budget.

Ideal for business travelers, the hotel's location close to the station adds to its convenience, facilitating access and easing the commute for guests. While the hotel does not offer any distinctive amenities, it fulfills the essential requirements for a business stay. Guests appreciate the straightforward approach of service in line with the cost, indicating that the establishment delivers exactly what is promised. Overall, Smile Hotel Utsunomiya Higashiguchi serves as a solid choice for those prioritizing cost-efficiency and location with the aim of keeping travel expenses down.


No, Smile Hotel Utsunomiya Higashiguchi doesn't have any pool.

No, a spa isn't available at Smile Hotel Utsunomiya Higashiguchi.

No, Smile Hotel Utsunomiya Higashiguchi doesn't allow dogs.

Yes, parking facilities are available at Smile Hotel Utsunomiya Higashiguchi.

No, Smile Hotel Utsunomiya Higashiguchi doesn't have a gym.

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