4-Star HotelThis hotel offers comfortable accommodations and a range of amenities. It is well-equipped and provides high-quality service for guests.
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Summary of reviews related to the '4 Star' categoryRelexa Hotel Frankfurt am Main (Superior) has garnered mixed reviews regarding its 4-star rating, facilities and services. Many guests have expressed dissatisfaction with the lack of air conditioning, particularly noting that it is unusual for a hotel of this star rating. The amenities in both the rooms and bathrooms were frequently described as insufficient and not meeting the expectations typically associated with a 4-star establishment. The furnishings and overall decor were considered somewhat dated, further contributing to the perception that the hotel does not align with its rating.
Additionally, guests reported negative experiences such as the absence of hot water and the restaurant being closed on weekends, which they found surprising for a 4-star hotel. The breakfast offered was deemed inadequate and the services provided did not justify the price point, leading to disappointment. Some reviews also pointed out that the competency of the staff fell short of what would be expected at a 4-star hotel.
Overall, while Relexa Hotel Frankfurt am Main aims to present itself as a four-star facility, guest experiences suggest that several aspects do not meet the standards associated with this rating, leading to a sense of misjudgment among its clientele.
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