Mövenpick Hotel Frankfurt City Messe
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Summary of reviewsMövenpick Hotel Frankfurt City Messe receives high praise for its prime location, making it an ideal choice for visitors attending events at the Frankfurter Messe and Festhalle. Its proximity to the main train station and excellent access to public transportation, including metro, tram and bus, offers convenient connectivity throughout Frankfurt. Guests also appreciate nearby attractions like the Skyline Plaza shopping center and various restaurants, enhancing their stay for both business and leisure.
Breakfast at the hotel is frequently lauded for its extensive, high-quality offerings, which cater to diverse dietary preferences. The delicious food, including fresh egg dishes and a variety of options like lactose-free milk, is often described as superb. Although some guests find the breakfast price steep and note occasional overcrowding, the overall positive feedback highlights it as a standout feature.
The dining experience at the hotel is also well-regarded with guests praising the tasty food and excellent service at the restaurant and bar. However, securing dinner reservations can be tricky and high drink prices along with limited operating hours are mentioned as drawbacks.
Rooms receive favorable comments for their cleanliness, spaciousness and modern amenities, contributing to a comfortable and quiet stay. Despite some reports of outdated furnishings and minor maintenance issues, many guests find the rooms to be a good value for money, especially given the hotel’s proximity to major venues.
The friendliness and attentiveness of the staff significantly enhance the guest experience. Staff members across various departments—from the reception and bar to housekeeping and restaurant services—are consistently praised for their welcoming demeanor and excellent service. Specific mentions of individual staff further underscore the personalized, positive interaction guests experience.
Wi-Fi at the hotel presents a mixed bag with some guests enjoying good, fast connectivity while others encounter significant issues with weak signals and random logouts, indicating room for improvement.
The fitness facilities are appreciated for being well-equipped, despite some maintenance issues with the equipment. The gym’s potential is recognized by guests, although proper upkeep is needed.
Parking fees are a major point of contention. Many guests find the external provider's charges, ranging from 35 to 45 euros per day, prohibitively high, suggesting cheaper alternatives would significantly enhance the convenience.
For families, the hotel offers a welcoming environment with activities for children and thoughtful amenities like baby cots. Although there are occasional issues with communication regarding these arrangements, the overall experience is positive for families.
Beds receive a mostly positive reception with many guests highlighting the comfort of the adjustable Sleep Bed feature, though some faced issues with mattresses being too soft or in poor condition.
Regarding its four-star rating, feedback is mixed. Some guests feel the accommodation does not fully meet the four-star standards, pointing to dated rooms and amenities. Despite this, many recognize the hotel as a pleasant and valuable option for visitors to Frankfurt.
In summary, Mövenpick Hotel Frankfurt City Messe stands out for its strategic location, exceptional breakfast, friendly staff and comfortable rooms, making it a well-regarded choice, albeit with areas for improvement like Wi-Fi connectivity and parking costs.
Categories
Breakfast at the hotel is frequently lauded for its extensive, high-quality offerings, which cater to diverse dietary preferences. The delicious food, including fresh egg dishes and a variety of options like lactose-free milk, is often described as superb. Although some guests find the breakfast price steep and note occasional overcrowding, the overall positive feedback highlights it as a standout feature.
The dining experience at the hotel is also well-regarded with guests praising the tasty food and excellent service at the restaurant and bar. However, securing dinner reservations can be tricky and high drink prices along with limited operating hours are mentioned as drawbacks.
Rooms receive favorable comments for their cleanliness, spaciousness and modern amenities, contributing to a comfortable and quiet stay. Despite some reports of outdated furnishings and minor maintenance issues, many guests find the rooms to be a good value for money, especially given the hotel’s proximity to major venues.
The friendliness and attentiveness of the staff significantly enhance the guest experience. Staff members across various departments—from the reception and bar to housekeeping and restaurant services—are consistently praised for their welcoming demeanor and excellent service. Specific mentions of individual staff further underscore the personalized, positive interaction guests experience.
Wi-Fi at the hotel presents a mixed bag with some guests enjoying good, fast connectivity while others encounter significant issues with weak signals and random logouts, indicating room for improvement.
The fitness facilities are appreciated for being well-equipped, despite some maintenance issues with the equipment. The gym’s potential is recognized by guests, although proper upkeep is needed.
Parking fees are a major point of contention. Many guests find the external provider's charges, ranging from 35 to 45 euros per day, prohibitively high, suggesting cheaper alternatives would significantly enhance the convenience.
For families, the hotel offers a welcoming environment with activities for children and thoughtful amenities like baby cots. Although there are occasional issues with communication regarding these arrangements, the overall experience is positive for families.
Beds receive a mostly positive reception with many guests highlighting the comfort of the adjustable Sleep Bed feature, though some faced issues with mattresses being too soft or in poor condition.
Regarding its four-star rating, feedback is mixed. Some guests feel the accommodation does not fully meet the four-star standards, pointing to dated rooms and amenities. Despite this, many recognize the hotel as a pleasant and valuable option for visitors to Frankfurt.
In summary, Mövenpick Hotel Frankfurt City Messe stands out for its strategic location, exceptional breakfast, friendly staff and comfortable rooms, making it a well-regarded choice, albeit with areas for improvement like Wi-Fi connectivity and parking costs.
Business Hotel
This hotel offers a blend of comfort and modern amenities, making it suitable for business travelers. Its location near the Messe Frankfurt provides convenience for those attending events.
Hotel with Parking
Located near the Messe, this hotel has a public parking garage operated by a third party directly underneath. It offers 130 parking spaces, including spaces with electric car charging stations.
EV charging stations
Hotel with EV Charging Stations
This hotel provides an electric vehicle charging station on-site, adding convenience for guests traveling with electric cars. It is located near the Frankfurt Trade Fair.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Mövenpick Hotel Frankfurt City Messe boasts a prime location ideal for a variety of travelers, especially those attending events at the "Frankfurter Messe" and "Festhalle." This makes it an excellent choice for visitors to trade fairs, concerts and conventions. The hotel is advantageously situated near multiple transportation options, including metro, tram and bus, which ensures convenient access around Frankfurt. For those arriving by train, the main station is just a short walk away.
Guests appreciate the proximity to the Skyline Plaza shopping center, which offers ample shopping and dining opportunities. The central location not only makes the city's key attractions easily accessible but also provides a quieter and safer alternative to staying near the bustling main train station area. Additionally, the hotel is close to bars, restaurants and other leisure spots, enhancing its appeal for both business and leisure travelers.
Overall, the hotel's location is consistently highlighted as a significant advantage, providing easy access to various venues, public transport and shopping facilities. This convenience, combined with the modern amenities and friendly staff, makes Mövenpick Hotel Frankfurt City Messe a well-regarded choice for visitors to Frankfurt.
Mövenpick Hotel Frankfurt City Messe is consistently praised for its exceptional breakfast offerings. Guests are delighted with the extensive and varied selection available each morning, which leaves little to be desired. Whether it's the perfectly arranged buffet or the fresh egg dishes cooked on the spot, the breakfast experience is often described as delicious, superb and outstanding. Many reviews highlight the abundance of choices, catering to a wide range of dietary preferences including options like lactose-free milk.
Numerous guests commend the quality and taste of the food, noting everything from the bread to the fresh fruit as particularly satisfying. Despite some scattered mentions of the high price for breakfast, the overwhelming majority find the diverse and rich menu worth the cost. The breakfast is often described as balanced and well-organized with the staff receiving praise for their helpfulness.
However, some reviews do note occasional issues such as overcrowding and limited seating, especially on busy mornings. Despite these minor setbacks, the breakfast at Mövenpick Hotel Frankfurt City Messe stands out as a highlight for many visitors, providing a gratifying start to the day with its broad array of tasty options and pleasant service.
The Mövenpick Hotel Frankfurt City Messe offers a varied dining experience with a focus on quality and service. Guests have noted the restaurant's excellent food, describing dishes as very tasty, highly recommended and of good quality. The breakfast buffet also received praise with many highlighting it as a great start to the day. The bar received commendation for its excellent service, good drinks and accommodating kitchen staff, who went beyond expectations.
Despite these positives, there were some areas for improvement. Dinner reservations were difficult to secure, requiring advance planning and some guests experienced long wait times despite the restaurant not being particularly busy. The bar and restaurant also operated on limited hours, which proved inconvenient for some guests. Additionally, drink prices were noted as expensive and there were occasional communication issues with the staff.
Overall, while the dining experience at the Mövenpick Hotel Frankfurt City Messe offers high-quality food and commendable service, potential diners should be prepared to plan ahead and be patient during busy times.
The rooms at Mövenpick Hotel Frankfurt City Messe receive generally positive feedback for their cleanliness, spaciousness and comfort. Guests frequently praise the rooms for being clean, well-organized and nicely decorated. The modern bathrooms and well-equipped facilities add to the overall positive experience. Many guests find the rooms quiet and well soundproofed with comfortable beds contributing to a good night's sleep.
Several reviewers highlight the spaciousness of the rooms, noting that they are larger than average and provide ample space for relaxation. The practical and functional layout of the rooms is also appreciated, making them suitable for both short and extended stays. Additionally, the rooms are described as beautifully furnished and welcoming with a modern style that appeals to many visitors.
However, there are some mixed reviews regarding room conditions and amenities. While many rooms are described as clean and well-maintained, some guests report issues with unpleasant odors, outdated furnishings and minor maintenance problems such as broken lamps or non-functional fridges. The air conditioning and heating systems have also been points of contention for a few guests with some rooms being too warm or too cold.
Despite these drawbacks, the overall sentiment remains largely positive with guests recommending the rooms and finding them to be a good value for money. The hotel's proximity to the trade fair grounds and the quality of room service add to its appeal, making it a convenient and comfortable choice for travelers visiting Frankfurt.
The beds at the Mövenpick Hotel Frankfurt City Messe garnered a variety of reviews from guests, predominantly highlighting their comfort. Many visitors found the beds to be very comfortable, super comfortable and even blissful. Several reviews praised the adjustable firmness feature of the Sleep Bed, allowing for a personalized sleeping experience. Positive remarks were also made about the beds being cozy and spacious, contributing to a good night's rest in the quiet rooms.
However, there were some mixed feelings about the mattresses with mentions of worn-out, sunken or hard beds. Some guests pointed out that the mattresses and pillows were too soft or in poor condition, leading to an uncomfortable experience for some. Despite these occasional drawbacks, the overall sentiment leaned towards a high level of comfort, making bedtime a pleasant aspect of many guests' stays.
In conclusion, while the experience with the beds was not universally flawless, a significant number of guests enjoyed the comfort and quality provided by the Mövenpick Hotel Frankfurt City Messe, highlighting it as a key feature of their visit.
Mövenpick Hotel Frankfurt City Messe garners mixed reviews when it comes to cleanliness. Many guests commend the hotel for its very clean rooms and modern, well-equipped bathrooms. The rooms are frequently described as clean and comfortable with some guests emphasizing a spotless and well-maintained environment. However, there were consistent mentions of varying levels of cleanliness, particularly in the bathrooms. Some areas showed neglect, such as mold, dirty toilet bowls and improperly cleaned tiles and showerheads. The overall room cleanliness often fell short of expectations with issues like unclean carpets, dusty areas and dirty spots noted by some guests. Despite these inconsistencies, many guests found the hotel tidy and comfortable with a good breakfast and soundproof, quiet rooms. The general sentiment hints at a need for more consistent cleanliness and attention to detail in housekeeping practices.
Mövenpick Hotel Frankfurt City Messe is consistently praised for its exceptionally friendly and accommodating staff. Reviews highlight the warm and welcoming demeanor of the personnel throughout the hotel. The reception staff, bartenders, housekeeping and restaurant employees are frequently applauded for their attentiveness and helpful nature. Guests often note the cheerful and accommodating behavior of the staff, describing them as polite, hospitable and cordial.
Despite a few mentions of slow check-ins and occasional language barriers, the overall impression is one of excellent service. Many guests appreciated prompt responses to requests and the willingness of the staff to assist with any needs. Specific mentions of individuals like Mr. Mohammad and manager Simon add a personal touch, reflecting positively on the hotel’s customer service.
The bar and breakfast areas receive particular commendation, although there are isolated reports of the bar staff being overwhelmed during busy periods. Nevertheless, the consistent friendliness and attention to detail from the entire team leave a lasting positive impression on visitors. This welcoming environment, combined with the attentive service, greatly enhances the overall experience at Mövenpick Hotel Frankfurt City Messe.
The Wi-Fi at Mövenpick Hotel Frankfurt City Messe has received a mix of reviews from guests. On the positive side, many guests found the Wi-Fi to be good, easy and fast with uninterrupted access, deeming it fantastic and great. However, there were several detractors noting significant issues with connectivity, describing the Wi-Fi as bad, weak and even atrocious. Some experienced random logouts and problems logging in, while others noted that the Wi-Fi was non-functional for days. Additionally, there were mentions of poor internet access and inconsistent service, reflecting a varied experience overall. Despite free Wi-Fi being available, the overall guest feedback indicates a need for improvement in the hotel's internet services.
Guests generally appreciate the fitness facilities at Mövenpick Hotel Frankfurt City Messe, describing the gym as good and well-equipped. Despite its smaller size, many found the fitness area to be nice and even very good. Some comments highlight specific positives, including the large fitness area and excellent overall facilities.
However, some reviews do note areas for improvement. Issues such as one of the treadmills being out of order and another running irregularly, as well as poorly maintained and ancient exercise bikes, were mentioned. Two cross trainers were available, but one was not even plugged in. While the equipment was present, maintenance appears to be a recurring issue.
In summary, while the gym has a lot of potential and is well-regarded by many, there are certainly aspects that need attention to enhance the fitness experience for guests.
Guests staying at Mövenpick Hotel Frankfurt City Messe consistently highlight the issue of high parking fees. The parking garage is conveniently located directly beneath the hotel, but it is operated by an external provider, not by the hotel itself. This distinction is often noted in reviews, emphasizing that the hotel does not control the parking fees. The daily parking charge is 45 euros, which many guests consider outrageously high. Some guests point out alternatives, such as on-street parking located 800 meters away, which is free.
Despite the convenience of having a parking garage directly under the hotel, the cost is a frequent point of contention among guests, leading to remarks about the lack of hospitality due to these unexpected, high charges. The price for parking varies slightly in some comments with mentions of costs between 35 to 45 euros per day, depending on the specific circumstances. There are also occasional references to cheaper parking options at nearby complexes and shopping malls.
The overall sentiment from these reviews is that while the hotel provides an accessible parking option through its underground garage, the high fees significantly detract from the convenience, leading many to feel that parking should either be free or significantly cheaper for hotel guests.
Mövenpick Hotel Frankfurt City Messe offers a range of family-oriented services that cater well to families and kids. Guests have noted that the hotel is good for family events, providing children-related activities that enhance the overall experience. Families staying at the hotel have appreciated the clean and accommodating rooms, which are thoughtfully prepared to include amenities such as baby cots. The staff is described as helpful and responsive to children's needs, ensuring a pleasant stay for families. Despite a few isolated issues regarding baby bed arrangements and difficulties in communication with reception, many families have found the hotel's location convenient and its services accommodating for kids.
Mövenpick Hotel Frankfurt City Messe receives mixed reviews regarding its four-star rating. While many guests feel that the hotel's accommodations do not quite meet the expected standards of a four-star establishment, there are still commendations for its overall value for money. The rooms have been described as old and worn out with amenities that are too simple for a hotel of this category. Some guests pointed out that the facilities could be more aligned with what is typically offered in a four-star hotel, leading to a sentiment that the hotel is more befitting of a three-star rating. Despite these criticisms, the hotel provides standard amenities and offers good value within its price range.
Mövenpick Hotel Frankfurt City Messe offers a prime location for business travelers, particularly those attending events at the Messe and convention center. Positioned close to crucial business districts, the hotel is ideally suited for business travelers and is frequently recommended for business trips and city visits. Guests have found the proximity to trade fairs particularly advantageous.
The hotel features good business facilities, including conference rooms, which make it a satisfactory choice for business occasions. Furthermore, the breakfast buffet has received positive mentions, providing a good start to busy days.
However, there are notable areas for improvement. Guests have pointed out issues with staff communication, friendliness and clarity at the reception. There are concerns about the minibar being unavailable and the lack of a technician on weekends, especially when heating faults occur, is troubling. Some reviews mention that room service and allergy requests are not available and the rooms appear run-down to some.
Despite these drawbacks, the overriding advantage is the hotel's excellent location for business activities, making it a feasible option for those prioritizing proximity to the trade fair over other amenities.
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Location
Guests appreciate the proximity to the Skyline Plaza shopping center, which offers ample shopping and dining opportunities. The central location not only makes the city's key attractions easily accessible but also provides a quieter and safer alternative to staying near the bustling main train station area. Additionally, the hotel is close to bars, restaurants and other leisure spots, enhancing its appeal for both business and leisure travelers.
Overall, the hotel's location is consistently highlighted as a significant advantage, providing easy access to various venues, public transport and shopping facilities. This convenience, combined with the modern amenities and friendly staff, makes Mövenpick Hotel Frankfurt City Messe a well-regarded choice for visitors to Frankfurt.
Breakfast
Numerous guests commend the quality and taste of the food, noting everything from the bread to the fresh fruit as particularly satisfying. Despite some scattered mentions of the high price for breakfast, the overwhelming majority find the diverse and rich menu worth the cost. The breakfast is often described as balanced and well-organized with the staff receiving praise for their helpfulness.
However, some reviews do note occasional issues such as overcrowding and limited seating, especially on busy mornings. Despite these minor setbacks, the breakfast at Mövenpick Hotel Frankfurt City Messe stands out as a highlight for many visitors, providing a gratifying start to the day with its broad array of tasty options and pleasant service.
Dinner
Despite these positives, there were some areas for improvement. Dinner reservations were difficult to secure, requiring advance planning and some guests experienced long wait times despite the restaurant not being particularly busy. The bar and restaurant also operated on limited hours, which proved inconvenient for some guests. Additionally, drink prices were noted as expensive and there were occasional communication issues with the staff.
Overall, while the dining experience at the Mövenpick Hotel Frankfurt City Messe offers high-quality food and commendable service, potential diners should be prepared to plan ahead and be patient during busy times.
Rooms
Several reviewers highlight the spaciousness of the rooms, noting that they are larger than average and provide ample space for relaxation. The practical and functional layout of the rooms is also appreciated, making them suitable for both short and extended stays. Additionally, the rooms are described as beautifully furnished and welcoming with a modern style that appeals to many visitors.
However, there are some mixed reviews regarding room conditions and amenities. While many rooms are described as clean and well-maintained, some guests report issues with unpleasant odors, outdated furnishings and minor maintenance problems such as broken lamps or non-functional fridges. The air conditioning and heating systems have also been points of contention for a few guests with some rooms being too warm or too cold.
Despite these drawbacks, the overall sentiment remains largely positive with guests recommending the rooms and finding them to be a good value for money. The hotel's proximity to the trade fair grounds and the quality of room service add to its appeal, making it a convenient and comfortable choice for travelers visiting Frankfurt.
Beds
However, there were some mixed feelings about the mattresses with mentions of worn-out, sunken or hard beds. Some guests pointed out that the mattresses and pillows were too soft or in poor condition, leading to an uncomfortable experience for some. Despite these occasional drawbacks, the overall sentiment leaned towards a high level of comfort, making bedtime a pleasant aspect of many guests' stays.
In conclusion, while the experience with the beds was not universally flawless, a significant number of guests enjoyed the comfort and quality provided by the Mövenpick Hotel Frankfurt City Messe, highlighting it as a key feature of their visit.
Cleanliness
Staff
Despite a few mentions of slow check-ins and occasional language barriers, the overall impression is one of excellent service. Many guests appreciated prompt responses to requests and the willingness of the staff to assist with any needs. Specific mentions of individuals like Mr. Mohammad and manager Simon add a personal touch, reflecting positively on the hotel’s customer service.
The bar and breakfast areas receive particular commendation, although there are isolated reports of the bar staff being overwhelmed during busy periods. Nevertheless, the consistent friendliness and attention to detail from the entire team leave a lasting positive impression on visitors. This welcoming environment, combined with the attentive service, greatly enhances the overall experience at Mövenpick Hotel Frankfurt City Messe.
Wi-Fi
Gym
However, some reviews do note areas for improvement. Issues such as one of the treadmills being out of order and another running irregularly, as well as poorly maintained and ancient exercise bikes, were mentioned. Two cross trainers were available, but one was not even plugged in. While the equipment was present, maintenance appears to be a recurring issue.
In summary, while the gym has a lot of potential and is well-regarded by many, there are certainly aspects that need attention to enhance the fitness experience for guests.
Parking
Despite the convenience of having a parking garage directly under the hotel, the cost is a frequent point of contention among guests, leading to remarks about the lack of hospitality due to these unexpected, high charges. The price for parking varies slightly in some comments with mentions of costs between 35 to 45 euros per day, depending on the specific circumstances. There are also occasional references to cheaper parking options at nearby complexes and shopping malls.
The overall sentiment from these reviews is that while the hotel provides an accessible parking option through its underground garage, the high fees significantly detract from the convenience, leading many to feel that parking should either be free or significantly cheaper for hotel guests.
Family
4 Star
Business
The hotel features good business facilities, including conference rooms, which make it a satisfactory choice for business occasions. Furthermore, the breakfast buffet has received positive mentions, providing a good start to busy days.
However, there are notable areas for improvement. Guests have pointed out issues with staff communication, friendliness and clarity at the reception. There are concerns about the minibar being unavailable and the lack of a technician on weekends, especially when heating faults occur, is troubling. Some reviews mention that room service and allergy requests are not available and the rooms appear run-down to some.
Despite these drawbacks, the overriding advantage is the hotel's excellent location for business activities, making it a feasible option for those prioritizing proximity to the trade fair over other amenities.
No, Mövenpick Hotel Frankfurt City Messe doesn't have any pool.
No, a spa isn't available at Mövenpick Hotel Frankfurt City Messe.
Yes, Mövenpick Hotel Frankfurt City Messe welcomes dogs.
Yes, parking facilities are available at Mövenpick Hotel Frankfurt City Messe.
Yes, Mövenpick Hotel Frankfurt City Messe has a gym.
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Hotel in Frankfurt am Main
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