5-Star HotelThis Gran Meliá hotel, part of The Leading Hotels of the World, is a luxurious urban oasis in Madrid, housed in a 19th-century palace. It features elegant rooms, a tranquil garden, fine dining, and a privileged location near the Royal Palace and Opera House.
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Summary of reviews related to the '5 Star' categoryPalacio de los Duques Gran Meliá - The Leading Hotels of the World is a beautiful and exquisite hotel that definitely lives up to its five-star rating. While some reviewers say that it falls short of the benchmark 5-star luxury level, most agree that it is a true luxury hotel with exceptional facilities and services. The breakfast is varied and complete and the staff is fantastic - from the welcoming Ismael to the efficient Kris and Roman. Marina is a standout, going above and beyond to improve guests' stay, while Nieves takes excellent care of guests with her wonderful smile and professionalism. Although the hotel's plants may not meet the quality standard of the rest of the hotel, reviewers still agree that the garden is stunning. Overall, the Palacio de los Duques Gran Meliá is an excellent hotel that is worth the five-star rate it charges.
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