Best Western Hotel Piemontese, located conveniently across from the train and bus stations in Bergamo, is celebrated for its prime positioning, providing easy access to both the lower city and the upper city via a short walk or funicular ride. The hotel's strategic location is also ideal for travelers arriving from the airport, as the bus stop is just a few steps from the entrance. Nearby dining options and cafes further enhance its appeal.
Guests often praise the hotel's immaculate cleanliness, describing rooms and bathrooms as well-maintained and spotless. Rooms are highlighted for their comfort, spaciousness and modern amenities such as large TVs, kettles and high-quality showers. The hotel's beds are particularly noted for their comfort, contributing to a good night's rest, although there are occasional remarks about the beds being too firm for some.
Staff at the Best Western Hotel Piemontese are repeatedly commended for their friendliness, professionalism and helpfulness with several staff members receiving special mentions for their exceptional service. Their willingness to assist with various requests and their courteous nature significantly enhance the guest experience.
Breakfast receives generally positive feedback for its variety and taste with items such as meats, cheeses, vegetables, yogurt and coffee frequently praised. However, some guests feel that there is room for improvement in terms of freshness and variety. Dinner at the hotel’s restaurant is well-regarded for its quality, despite the restaurant closing at 10 pm and limited room service options. The attached café offers good snacks and coffee, albeit with a limited selection of fresh pastries.
While the Wi-Fi service is appreciated for its reliability and speed, some guests find the login process cumbersome and experience issues with signal strength and connectivity. Parking is considered safe and reliable with secure and spacious underground options, although the need to reserve in advance and the additional fees are noted downsides.
The hotel’s lively location provides a vibrant nightlife scene with nearby music festivals and clubs, which can be entertaining but also noisy, especially on weekends. Some guests also mentioned feeling less safe in the area after dark due to the presence of unpleasant characters and frequent sirens.
Overall, Best Western Hotel Piemontese is recognized for its excellent location, cleanliness, comfortable accommodations and supportive staff. While there are some areas for improvement, particularly regarding breakfast variety, Wi-Fi ease of use and nighttime noise, the hotel remains a recommended choice for both short and extended stays in Bergamo.
Mercure Bergamo Centro Palazzo Dolci enjoys exceptional reviews, particularly for its prime location in the heart of Bergamo, making it an ideal base for exploring both local attractions and surrounding areas like Milan and Lake Como. Guests appreciate the hotel's proximity to the main train and bus stations, as well as easy access to the airport via nearby bus stops. The hotel's central location offers convenience with a variety of shops, restaurants and historical sites just steps away, all while maintaining a peaceful and quiet ambiance inside the rooms.
The breakfast offerings at the hotel receive high praise for their variety, quality and inclusivity of different dietary needs, including gluten-free and vegan options. Guests find the breakfast service, starting early at 6:30 am, particularly convenient and laud the cappuccinos. However, peak times can lead to crowding and occasional shortages of supplies, suggesting room for improvement in managing service flow.
Dining options around the hotel are widely commended with many excellent nearby restaurants enhancing the culinary experience. The hotel's rooftop restaurant is noted for its remarkable service and quality of food, though some guests express a desire for more in-house evening meal options.
Rooms at Mercure Bergamo Centro Palazzo Dolci are frequently described as modern, spacious and clean with soundproofing and comfortable, large beds contributing to a restful stay. Guests value the contemporary decor, ample storage space and eco-friendly materials used in the rooms. Though some minor maintenance issues are noted, the overall impression remains positive, bolstered by the hotel’s consistent housekeeping standards.
Cleanliness is generally well-regarded with guests highlighting the spotless and comfortable rooms. However, inconsistent maintenance in common areas like the lobby and sporadic housekeeping lapses occasionally detract from the otherwise high standards.
The hotel staff shine for their friendliness, professionalism and multilingual capabilities, which significantly enhance the guest experience. Courteous and helpful interactions with all staff members—from the receptionists to the cleaning crew—contribute to a welcoming atmosphere, despite a few isolated instances of language barriers.
Wi-Fi service at the hotel is generally strong and reliable with most guests experiencing efficient connectivity throughout the property. Some connectivity issues are reported but tend to be the exception rather than the norm.
Parking options, while not offered directly by the hotel, are accessible and convenient with multiple public parking facilities nearby. Although parking can be costly, guests find the proximity to the city’s amenities a worthwhile trade-off.
Nightlife enthusiasts will find the hotel's location ideal with numerous dining and entertainment options in the vibrant surrounding area. However, the lively atmosphere can sometimes lead to noise, suggesting a need for better soundproofing in certain rooms.
The beds provide a high level of comfort, frequently mentioned for their softness and appropriate firmness, contributing to a restful night.
While the Mercure Bergamo Centro Palazzo Dolci meets many attributes of a four-star hotel, some elements like worn carpets and occasional service shortfalls prevent it from fully reaching the expected standard. Nonetheless, the overall experience is positive, offering a convenient and comfortable stay, particularly favorable for both short visits and extended stays in Bergamo.
NH Bergamo is celebrated for its prime location, making it ideal for exploring Bergamo's lower and upper towns and accessing transportation hubs like the central train and bus stations. Its close proximity to key city attractions, the scenic funicular to the old town and the bustling Porta Nuova enhances the tourist experience. The hotel is situated in a lively yet tranquil neighborhood with convenient public transport links and nearby parking, allowing for a restful and hassle-free stay.
Breakfast at NH Bergamo is often praised for its variety and quality with abundant options of fresh food, delicious pastries and good coffee. The breakfast buffet caters to different dietary needs, ensuring a satisfying start to the day for most guests. Although some reviews suggest room for improvement, the overall sentiment is positive.
Guest rooms at NH Bergamo are frequently highlighted for their comfort, cleanliness and spaciousness. Modern decor, soundproof windows, comfortable beds and well-maintained bathrooms contribute to a pleasant stay. Despite occasional criticisms regarding room size and maintenance issues, the general feedback emphasizes a well-equipped and tidy environment.
Cleanliness is a standout feature with guests commending the spotless rooms and common areas. The hotel's high hygiene standards, comfortable beds and attentive staff ensure a fresh and comfortable stay. Minor issues are occasionally noted but do not overshadow the positive reviews.
The staff at NH Bergamo receive high acclaim for their friendliness, professionalism and attentiveness. Guests appreciate the warm and welcoming nature of the team with special mentions of helpful individuals. The staff's commitment to providing excellent service significantly enhances the overall guest experience.
The Wi-Fi experience at NH Bergamo is mixed with some guests praising its reliability and speed, while others report connectivity issues. Despite occasional problems, many guests find the Wi-Fi adequate for their needs.
The gym, though small, is noted for its range of equipment and a unique reservation system that allows for private workouts. This feature is well-received and adds value to the hotel’s amenities.
Parking at NH Bergamo is appreciated for its convenience and availability. Multiple parking options, including a public carpark underneath the hotel and nearby garages, make it easy for guests to find a spot. While some mention the cost as a downside, the overall feedback is positive regarding parking accessibility.
For families, NH Bergamo is considered a great choice, offering a welcoming atmosphere and amenities like cribs for babies. Despite the lack of family rooms, the hotel is praised for its suitability for family stays and helpful staff.
The beds at NH Bergamo receive high marks for comfort, contributing to a restful night's sleep. Guests frequently describe the mattresses as comfortable and supportive with the overall bedding quality enhancing the stay.
Though NH Bergamo meets many four-star standards, some guests find certain aspects, such as the absence of a bar or restaurant and lacking amenities, below expectations. Overall, it is recommended for those seeking a solid four-star experience without the need for luxurious extras.
Business travelers find NH Bergamo reliable due to its proximity to the conference center and suitable business facilities. The hotel offers convenient services like easy check-in, luggage storage and spacious, clean accommodations, making it a recommended option for business stays.
Hotel Cappello D'Oro, BW Signature Collection, in Bergamo, is highly favored for its exceptional location, earning praise for its strategic placement in the city center. This prime position offers easy access to both the Lower Town and the historical Upper Town, making it an ideal base for exploring Bergamo's cultural and tourist attractions. Additionally, its proximity to transport hubs, including train stations and bus stops, ensures stress-free travel for guests, whether they are visiting Milan or exploring the broader region.
Guests consistently commend the hotel for its well-maintained and clean accommodations. The rooms are described as spacious, with comfortable beds that guarantee a restful sleep, even if some reviews mention varied opinions on mattress firmness. The attentive staff at Hotel Cappello D'Oro are frequently lauded for their friendly and professional demeanor, enhancing the overall guest experience through their welcoming nature and dedication to service.
Breakfast at the hotel stands out as a delightful highlight, with an abundant buffet offering a wide variety of options that cater to diverse tastes, including an assortment of sweet and savory dishes. Although minor improvements in replenishing items have been suggested, the quality and freshness of the food consistently receive positive feedback from guests.
Families appreciate the spacious family rooms, which provide ample space and thoughtful amenities catering to children and pets, marking the hotel as a comfortable choice for family travelers. While the parking options, including secured private spaces, offer convenience in a central area, advance reservations are advised due to limited availability.
However, certain aspects of the hotel experience receive mixed reviews. The Wi-Fi connectivity is noted for its reliability in public areas, but can be inconsistent in guest rooms. Similarly, while the gym and sauna facilities provide additional amenities, feedback suggests they could benefit from updates and improvements.
Hotel Cappello D'Oro generally attracts business travelers due to its cleanliness and functionality, although certain areas such as air conditioning have been cited for not consistently meeting the expectations expected from its four-star status.
Overall, the hotel presents a blend of modern comfort, convenience, and exceptional hospitality, making it a commendable choice for both leisure and business travelers in Bergamo. Despite minor shortcomings, the welcoming staff, central location, and thoughtful amenities contribute to an enjoyable stay for the majority of its guests.
Hotel Excelsior San Marco in Bergamo receives high praise across a variety of categories in guest reviews, making it a popular choice for visitors to the area. Its prime location is a standout feature, offering exceptional accessibility to both the historic upper town (Città Alta) and the modern lower town (Città Bassa). Guests appreciate the proximity to public transport options, sightseeing attractions, shopping districts and restaurants. The scenic views, particularly of Città Alta and the peaceful setting amid a central location, significantly enhance the appeal of the hotel.
The breakfast offerings at the hotel impress many with their wide variety and quality. Available from 6:30 am, the buffet includes sweet and savory options to cater to diverse tastes and dietary restrictions. Guests consistently praise the fresh coffee, juices and well-stocked buffet, although peak times can lead to a busier breakfast room. The overall breakfast experience is positively noted for exceeding expectations.
A highlight for many is the Rooftop Restaurant, known for both its exquisite cuisine and breathtaking panoramic views of the Città Alta. Advanced reservations are recommended due to its popularity and limited availability. While some guests find the restaurant a bit pricey, most agree that the experience and quality justify the cost, especially for special occasions. For those seeking more casual dining, nearby restaurants are also recommended.
Rooms at Hotel Excelsior San Marco receive mixed feedback; while many guests find them spacious and comfortable with stunning city views, others note that certain rooms could benefit from modernization. Despite some dated decor, the rooms are consistently described as very clean with good daily housekeeping. Guests appreciate features like balconies, large bathtubs and quiet rooms facing the courtyard.
The hotel’s cleanliness is highly praised with rooms and common areas described as spotlessly clean and well-maintained. Despite some minor issues, the cleanliness standard meets guests' expectations for a 4-star hotel. The staff at Hotel Excelsior San Marco also receive high commendations for their friendliness, professionalism and willingness to assist, enhancing the overall guest experience.
Wi-Fi at the hotel is generally good, though a few guests report inconsistent performance. The gym, while clean and adequately equipped, is noted to be small and somewhat outdated. Parking options range from valet services to secure underground and outdoor spaces, although the associated costs are considered high by some guests.
Overall, Hotel Excelsior San Marco offers a comfortable and convenient stay with excellent location, attentive staff and noteworthy food offerings, making it a compelling choice for visitors exploring Bergamo.
B&B Borfuro is highly regarded for its outstanding location, impeccable cleanliness and welcoming atmosphere. Situated in Bergamo's central area, it provides easy access to both the old and lower town, major transport hubs and a variety of dining and shopping options. Despite its central position, the B&B maintains a peaceful environment, ensuring a restful stay alongside the convenience of nearby transit and attractions.
The accommodations at B&B Borfuro are frequently described as spacious and well-maintained with modern and cozy rooms that exceed expectations. Guests appreciate the cleanliness of both the rooms and the bathrooms, often noting the additional amenities such as kettles and a selection of teas. Some rooms even boast well-equipped kitchens, allowing for a home-like experience. The comfort extends to the beds, though there are occasional mentions of soft mattresses and pillow firmness.
Breakfast at the B&B, offered in a self-service format, garners mixed reviews. While many guests find it tasty and convenient, appreciating the wide range of options including toast, cheese, ham, eggs and various beverages, others wish for fresher and more varied items. The breakfast setup with its 24/7 coffee availability, is seen as adequate but could benefit from enhancements in freshness and selection.
The staff at B&B Borfuro are primarily praised for their friendliness and helpfulness, contributing significantly to the property's welcoming atmosphere. The owner receives particular mentions for being extremely accommodating, offering services like late check-ins without additional charges. Although some guests noted occasional instances of less enthusiastic service, the overall experience with the staff is positive and professional.
Parking around the B&B is generally accessible with multiple options available, though opinions on convenience and cost vary. Immediate parking under the B&B can be expensive, while public parking lots within walking distance offer more economical rates. Despite slight inconveniences with pre-booked parking availability, the overall parking experience is deemed satisfactory.
In summary, B&B Borfuro stands out for its strategic and serene location, high standards of cleanliness and hospitable service. It serves as an excellent base for exploring Bergamo, offering a blend of comfort, convenience and thoughtful amenities.
GombitHotel, located in the heart of Bergamo’s historic old town, consistently receives high praise for its prime setting, atmospheric charm and exceptional service. Embracing its historic surroundings, the beautifully renovated building offers guests an ideal base to explore the allure of the Città Alta. Visitors particularly appreciate the proximity to major attractions like Piazza Vecchia and various dining options, which further enhance their experience of Bergamo's rich cultural and architectural heritage.
Guests commend the hotel's spacious and immaculately clean rooms. The blend of historical elegance and modern comforts, including thoughtful touches like heated bathroom floors, ensures a luxurious and relaxing stay. Attention to detail in both design and cleanliness stands out, making the hotel a pleasant retreat where one can enjoy both comfort and style.
The breakfast offerings at GombitHotel are noted for their freshness and quality with room service adding a personalized touch. While some guests suggest there's room for improvement in variety, particularly in hot dishes, the overall feedback on the breakfast is positive. The hotel’s cozy and well-designed breakfast area further elevates the dining experience.
The standout feature of GombitHotel is undoubtedly its staff. Guests consistently describe the team as friendly, helpful and knowledgeable, contributing significantly to the positive atmosphere. The staff's professionalism and accommodating nature ensure that guests feel welcomed and well cared for throughout their stay.
Parking, though somewhat complicated by the historic location's limited traffic area, is well managed with various convenient options available. The hotel's assistance in providing clear directions and booking monitored spaces helps ease parking-related concerns.
The hotel’s boutique charm is frequently highlighted by guests, who appreciate the stylish restoration and modern amenities. The comfort of the beds, though occasionally critiqued, is generally well-received, reflecting the high quality of materials used.
Overall, GombitHotel offers a splendid mix of history, comfort and top-tier service, making it a standout choice for travelers seeking an exceptional stay in Bergamo.
Al San Lorenzo, nestled in Bergamo's historic Città Alta, is highly praised for its exceptional location. Guests appreciate its proximity to main attractions like Piazza Vecchia, and the convenience of exploring the beautiful old town on foot. The B&B is commended for providing a tranquil escape, with immaculately clean and cozy accommodations. Guests regularly laud Giovanna, the warm and accommodating host, for her excellent communication, personalized tips, and assistance with parking arrangements.
The breakfast at Al San Lorenzo may be simple, but it is charming and reflective of a traditional Italian morning. Guests often enjoy breakfast vouchers for coffee and croissants at a historic café in Piazza Vecchia, which adds a delightful touch to their experience. While the breakfast offering is modest, its quality and the proximity to local cafés compensate for its simplicity, ensuring a pleasant start to each day.
Rooms at Al San Lorenzo are known for their cleanliness, spaciousness, and tasteful décor. The accommodations offer a chic and cozy atmosphere, with well-equipped rooms and roomy, comfortable beds. The excellent comfort of the memory foam mattresses is frequently highlighted, ensuring a restful sleep after a day of exploration. Although some guests have noted smaller room sizes, overall reviews remain positive due to the excellent amenities and decor.
Al San Lorenzo excels in cleanliness and organization, with impeccable maintenance of its chic interior spaces. The thoughtful inclusion of amenities such as a coffee machine and refrigerator adds to the comfort, and the overall hospitality of the staff, particularly Giovanna, enhances the experience. Guests often praise Giovanna's kindness and attentiveness, with her assistance making the stay feel like a home away from home.
Parking arrangements receive excellent reviews, with conveniently located facilities and seamless organization by Giovanna ensuring a hassle-free experience. The parking is close to the accommodation and reasonably priced, making it easy for guests to address any parking-related challenges in the area.
Finally, the beds at Al San Lorenzo are consistently praised for their comfort. Guests remark on the quality mattresses and memory foam options, which contribute to a superior sleeping experience. The commitment to providing comfortable sleeping arrangements makes Al San Lorenzo a reliable choice for travelers seeking rest and relaxation during their stay. Overall, the combination of style, substance, and outstanding hospitality makes Al San Lorenzo a favored choice among visitors.
Palazzo Rivola, located in Bergamo Alta's historic Città Alta, is a delightful blend of history and modern comfort, offering guests an exceptional retreat. Its prime location places guests just moments from key attractions like Piazza Vecchia and the Duomo, making it a perfect base for exploring the area. Despite its central position, the hotel offers a tranquil atmosphere, accentuated by its stunning historic architecture and a lovely garden setting.
Guests frequently praise the varied and delicious breakfast, served in a cozy room with a lit fireplace, adding warmth to the already welcoming ambiance. This, coupled with the friendly and attentive staff, creates a homely atmosphere, making visitors feel at ease and well-cared for. The rooms are spacious, stylish, and immaculately clean, with modern bathrooms contributing to a comfortable stay. Pleasant views of Bergamo's hills and the charming lower city further elevate the accommodation experience.
The cleanliness of the hotel is consistently highlighted, with rooms and common areas maintained to impeccable standards, enhancing the overall satisfaction of guests. The staff, including individuals like Daniele, Andrea, and Claudia, are celebrated for their kindness, attentiveness, and excellent communication skills, providing seamless service and assistance through platforms like WhatsApp and facilitating a modern, contactless experience.
Palazzo Rivola addresses practical needs with efficient parking solutions, a valuable asset in the tight medieval environment of Bergamo. Secure, gated parking on-site is praised for conveniency, despite potential challenges for larger vehicles. Overall connectivity is facilitated by good Wi-Fi, mainly accessible throughout the hotel, supporting guests' online requirements.
While bedding comfort receives mixed reviews, it generally meets expectations, with superior rooms particularly noted for their comfort. The blend of historic significance and modern amenities enriches the experience at Palazzo Rivola, making it an attractive choice for travelers yearning for both cultural depth and luxury within Bergamo's historic landscape.
Hotel Piazza Vecchia, located in the heart of Bergamo’s historic old town (Città Alta), receives high praise for its superb and central location. Guests appreciate being steps away from key attractions, shops, cafés and restaurants, while still enjoying a quiet and peaceful atmosphere in courtyard-facing rooms.
The hotel’s breakfast offerings are generally well-received with guests enjoying the variety and quality of fresh regional products like cold cuts, cheeses, fruits, pastries and delightful coffee options. Despite minor suggestions for more hot dishes and a broader tea selection, the breakfast experience is mostly positive and a pleasant start to the day.
Rooms at Hotel Piazza Vecchia stand out for their spaciousness, charm and blend of modern amenities with historical elements. Guests appreciate the airy rooms with high ceilings, tasteful décor and comfortable furnishings. Balconies with scenic views and well-maintained, modern bathrooms add to the overall experience, although a few comments on outdated furnishings are noted.
Exceptional cleanliness is a hallmark of the hotel with guests frequently commending the spotlessly clean rooms and bathrooms, contributing to a serene and comfortable stay. The attentive staff further enhance this cleanliness by maintaining high hygiene standards throughout the hotel.
The staff at Hotel Piazza Vecchia are often highlighted as one of its best attributes. Described as friendly, helpful and professional, the staff go above and beyond to ensure a comfortable stay. Specific individuals, like Angela, receive special mentions for their exceptional service and warm hospitality.
The hotel’s wifi generally receives positive feedback for its reliability and speed, allowing for seamless streaming and internet use. Some issues with connectivity in specific rooms were noted, but overall, the internet service meets guests' needs.
Parking, while a bit challenging and sometimes costly, is facilitated efficiently by the hotel staff. Guests appreciate the availability of nearby safe and secure parking options, often with assistance in arranging permits and spaces.
For families, Hotel Piazza Vecchia is noted for its accommodating atmosphere and spacious family rooms. The hotel provides a welcoming environment with special touches that cater to both parents and children, making it a suitable choice for family vacations.
The beds receive frequent praise for their comfort and quality, contributing to a restful sleep. While there are occasional mentions of firmness or repair needs, the majority of guests find the beds very satisfactory.
The hotel’s four-star rating garners mixed reviews with some guests feeling that certain aspects, like amenities and service, could be improved to better meet four-star standards. Nevertheless, many guests find the overall experience luxurious and comfortable.
Business travelers appreciate the hotel’s convenient location and business-friendly amenities, which make it suitable for work-related stays.
In terms of accessibility, the hotel makes commendable efforts to accommodate guests with disabilities, despite some challenges such as the steep staircase to the reception area and limited elevator service to all floors. The staff’s assistance is often necessary to navigate these hurdles.
In summary, Hotel Piazza Vecchia offers a charming and comfortable stay with its prime location, excellent staff, clean and spacious rooms and a generally positive breakfast experience. While there are areas for improvement, particularly in accessibility and sustaining a four-star standard, the hotel remains a favored spot for both leisure and business travelers.
Discover the city of Bergamo, its reach history and wonderful nature, and the hospitality and extraordinary service at Petronilla boutique hotel.
Summary of reviews
Petronilla - Hotel In Bergamo is a charming boutique hotel located in the heart of the city's lower town. Guests consistently praise the hotel for its prime location within walking distance to major sights, train and bus stations, cafes and restaurants. The service provided by the friendly and professional staff is also highlighted as exceptional with special praise for Uta, Francesco and Rebecca. The hotel's breakfast is said to be amazing, offering a diverse selection of fresh fruit, pastries, eggs made to order and barista coffee with hot dishes made by the chef. The rooms are well-equipped, tastefully decorated and immaculately clean, although some guests noted street noise during the night. The hotel offers private parking with valet service available upon request, providing convenience and comfort for guests. Overall, Petronilla - Hotel In Bergamo is a special and unique experience that is highly recommended by guests.
Categories
Nightlife
4 Star
Boutique-Style
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