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NH Bergamo

Bergamo , Paleocapa 1g (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNH Bergamo is celebrated for its prime location, making it ideal for exploring Bergamo's lower and upper towns and accessing transportation hubs like the central train and bus stations. Its close proximity to key city attractions, the scenic funicular to the old town and the bustling Porta Nuova enhances the tourist experience. The hotel is situated in a lively yet tranquil neighborhood with convenient public transport links and nearby parking, allowing for a restful and hassle-free stay.

Breakfast at NH Bergamo is often praised for its variety and quality with abundant options of fresh food, delicious pastries and good coffee. The breakfast buffet caters to different dietary needs, ensuring a satisfying start to the day for most guests. Although some reviews suggest room for improvement, the overall sentiment is positive.

Guest rooms at NH Bergamo are frequently highlighted for their comfort, cleanliness and spaciousness. Modern decor, soundproof windows, comfortable beds and well-maintained bathrooms contribute to a pleasant stay. Despite occasional criticisms regarding room size and maintenance issues, the general feedback emphasizes a well-equipped and tidy environment.

Cleanliness is a standout feature with guests commending the spotless rooms and common areas. The hotel's high hygiene standards, comfortable beds and attentive staff ensure a fresh and comfortable stay. Minor issues are occasionally noted but do not overshadow the positive reviews.

The staff at NH Bergamo receive high acclaim for their friendliness, professionalism and attentiveness. Guests appreciate the warm and welcoming nature of the team with special mentions of helpful individuals. The staff's commitment to providing excellent service significantly enhances the overall guest experience.

The Wi-Fi experience at NH Bergamo is mixed with some guests praising its reliability and speed, while others report connectivity issues. Despite occasional problems, many guests find the Wi-Fi adequate for their needs.

The gym, though small, is noted for its range of equipment and a unique reservation system that allows for private workouts. This feature is well-received and adds value to the hotel’s amenities.

Parking at NH Bergamo is appreciated for its convenience and availability. Multiple parking options, including a public carpark underneath the hotel and nearby garages, make it easy for guests to find a spot. While some mention the cost as a downside, the overall feedback is positive regarding parking accessibility.

For families, NH Bergamo is considered a great choice, offering a welcoming atmosphere and amenities like cribs for babies. Despite the lack of family rooms, the hotel is praised for its suitability for family stays and helpful staff.

The beds at NH Bergamo receive high marks for comfort, contributing to a restful night's sleep. Guests frequently describe the mattresses as comfortable and supportive with the overall bedding quality enhancing the stay.

Though NH Bergamo meets many four-star standards, some guests find certain aspects, such as the absence of a bar or restaurant and lacking amenities, below expectations. Overall, it is recommended for those seeking a solid four-star experience without the need for luxurious extras.

Business travelers find NH Bergamo reliable due to its proximity to the conference center and suitable business facilities. The hotel offers convenient services like easy check-in, luggage storage and spacious, clean accommodations, making it a recommended option for business stays.
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Hotel near Golf Courses

A recognized hotel in central Bergamo, offering comfortable accommodation and convenient access by car to the various golf courses located in and around the Bergamo province.

Hotel Taking Steps Towards Sustainability

NH Bergamo is listed as an eco-friendly hotel and is part of a collection of responsible and sustainable hotels. They offer reusable coffee/tea filters, recycling, LED light bulbs, and bathrooms with eco-friendly toiletries. The hotel also provides an electric car charging station.

Family Friendly Hotel

NH Bergamo is listed as a family hotel. It is close to the airport which is convenient for families with young children.

Hotel near Nightlife Spots

Located on Paleocapa, NH Bergamo is situated in Città Bassa, providing access to modern bars and restaurants. Its central location offers convenience for exploring the city's entertainment options.

Business Hotel

This hotel is well-located for business travelers, close to the Papa Giovanni XXIII Conference Center. It offers three meeting rooms with natural daylight, capable of accommodating up to 100 people, and provides event planners for refreshments and menus.

Hotel with Parking

The hotel provides outdoor on-site parking for a fee of €15 per day, offering convenient parking directly at the property.

EV charging stations

Accessible Hotel

This hotel offers accessible facilities and rooms. It features elevators with braille writing, an access ramp, and wheelchair accessible elevators. Accessible parking is also available within the property.

Hotel with Gym

The on-site gym is open 24/7, allowing guests to maintain their fitness routine at their convenience. It is equipped with treadmills, stationary bikes, and weights, with towels and water provided.

Hotel with EV Charging Stations

This hotel offers an EV (electric vehicle) charging station on site. Guests can utilize on-site and outdoor parking options, which may have a surcharge.

4-Star Hotel

An elegant hotel located near the shopping district of Bergamo, offering a comfortable stay in a convenient city location.

Dog Friendly Hotel

Room Types

Standard Double or Twin Room Ensuite room with free Wi-Fi and parquet or carpeted floors. A minibar is provided. Smoking and non-smoking rooms are available. Please specify bed preference when booking.

Superior Double or Twin Room Large elegant room with free Wi-Fi. Some rooms have a view of Bergamo Alta. A minibar is provided. Please specify bed preference when booking.

Superior Double or Twin XL Room This air-conditioned room has free WiFi, a minibar and tea/coffee maker. Please specify bed preference when booking.

Superior Room with View Providing free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room provides air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Superior XL Room with Extra Bed (2 Adults + 1 Child) Featuring free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with satellite channels, a minibar, a wardrobe and a safe deposit box. The unit has 1 bed.

Superior XL Room with Extra Bed Providing free toiletries, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The triple room provides air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

Standard Single Featuring free toiletries, this single room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The single room features air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

About NH Bergamo

License: IT016024A1S4OFBJLE

Guest Reviews

8.3

Very Good

Location

NH Bergamo receives high praise from guests for its prime location, making it an excellent base for exploring both Bergamo's lower and upper towns. Ideally situated just a short walk from the central train and bus stations, the hotel offers convenient access to transportation, allowing easy travel to and from the airport, as well as quick trips to Milan. Guests appreciate its proximity to key attractions, such as the scenic funicular to the old town, numerous monuments and the bustling Porta Nuova.

The area around the hotel is noted as beautiful and quiet with convenient links to public transport, including bus stops nearby. Visitors find it easy to navigate the city's main avenues, rich with shops, restaurants and cafes, making dining and entertainment options readily accessible. The hotel’s central position also makes it easy to walk to the Citta Alta, Bergamo's historic upper town, enhancing the overall tourist experience.

Moreover, NH Bergamo is described as well-located in the lower city and in a lively neighborhood without being too far from the main attractions. Guests mention its strategic position and the convenience of having parking facilities nearby. The hotel's surroundings promote a sense of tranquility despite being centrally located, which guests find ideal for a restful stay. With friendly staff, clean, spacious rooms and hearty breakfasts accompanying its central setting, NH Bergamo stands out as a highly recommended choice for travelers looking to explore the city with ease.

Breakfast

Breakfast at NH Bergamo is generally well-received with many reviewers praising its quality and variety. Guests frequently describe the breakfast as very good, delicious and abundant, noting that there is plenty to eat, including fresh food and delicious pastries. The coffee is often highlighted as a positive aspect with several guests appreciating its taste. The breakfast buffet offers a wide selection, catering to different dietary needs, including gluten-free and lactose-sensitive options.

Most guests find the service attentive and the staff friendly, contributing to a pleasant dining experience. Despite some comments about it being a standard continental breakfast with a couple of hot items, the variety available is often seen as more than sufficient to satisfy different tastes. Generally, the rich and varied breakfast options—including both sweet and savory items—are valued and many guests find it to be above expectations.

However, a few reviews indicate areas for improvement. Some guests felt that the breakfast lacked variety or did not meet their expectations for a 4-star hotel. There were occasional comments about certain items being cold or the selection being depleted if they arrived later. The breakfast room's strict adherence to schedules and the service speed also received minor criticisms.

Overall, the breakfast at NH Bergamo is praised by many for its diversity, quality and delicious offerings, making it an enjoyable start to the day for most guests.

Rooms

NH Bergamo has garnered a favorable response from guests, particularly regarding the hotel's rooms. Many visitors found the rooms comfortable, clean and spacious. A recurring theme is the impressive size and modern decor of many rooms, featuring all necessary amenities including comfortable beds, soundproof windows and good natural lighting. Several guests appreciated the well-maintained bathrooms and overall hygiene standards.

In addition to the comfort and cleanliness, rooms offer useful perks such as minibars, kettles and options for tea and coffee. Views of the old town and quiet surroundings also contribute positively to the experience. Furthermore, the rooms are described as functional with pleasant furnishings and adequate insulation to ensure a restful stay.

However, it is notable that some guests experienced inconsistencies. A number of rooms were reported to be smaller than expected with outdated furnishings and occasional noise issues. Some rooms were also critiqued for being too corporate or needing renovation. There were instances of malfunctioning amenities, such as non-working towel warmers and problems with air conditioning.

Despite these mixed reviews regarding room sizes and occasional maintenance issues, the overarching sentiment points to a comfortable, well-equipped and clean accommodation at NH Bergamo.

Beds

NH Bergamo has largely impressed guests with its beds, frequently highlighted for their comfort and quality. Most patrons enjoyed very comfortable mattresses with many describing the beds as extremely comfy, large and supportive. The phrase "comfortable bed" repeatedly stands out across reviews, indicating a general satisfaction with the sleeping arrangements. Some noted the beds and pillows as very comfortable, contributing to a pleasant sleeping environment. Additionally, several guests mentioned the beds being well-furnished and the rooms providing a cozy atmosphere. A few reviews did touch on preferences for firmer or wider beds and isolated comments noted beds being too small or too soft for some tastes. However, the prevailing sentiment remained positive with many reviewers repeatedly expressing their comfort and enjoyment, often commenting on a restful night's sleep. The hotel provides a great value for money with its comfortable bedding, making it a reliable choice for a restful stay.

Cleanliness

NH Bergamo consistently earns high praise for its cleanliness from guests with many emphasizing how impeccable and spotless the rooms are. Visitors appreciate the thorough and daily cleaning, highlighting the immaculate condition of both the rooms and common areas. Guests frequently note the hotel's modern and well-maintained facilities, ensuring a comfortable and hygienic stay.

The rooms are often described as clean, spacious and featuring modern furnishings with several mentions of super clean bathrooms. The hotel's high cleanliness standards provide a sense of freshness and comfort, which is complemented by an extremely comfortable bed and well-equipped amenities.

Though a few reviews mentioned minor issues, such as occasional dirt stains in the bathroom and attention to cleanliness not always meeting 4-star standards, these are outweighed by the overwhelmingly positive feedback. The friendly and efficient staff also contribute to maintaining a high level of hygiene and cleanliness, making NH Bergamo a reliable choice for travelers looking for a spotless and comfortable stay.

Staff

NH Bergamo is celebrated for its exceptionally friendly and professional staff, making it a popular choice among travelers. Guests frequently highlight the warm and welcoming nature of the team, underscoring their helpfulness and attentiveness. The reception staff, in particular, receives high praise for their professionalism and efficiency with special mentions for individuals like Luca, Andrea and Ilaria who made stays memorable.

The overall kindness and courteous demeanor of the personnel contribute significantly to a pleasant guest experience. Guests appreciate the quick and helpful responses to inquiries, as well as the supportive and service-minded attitude evident throughout the hotel. While there were occasional issues noted with nuances during check-in and individual staff members, the overall sentiment is overwhelmingly positive. The hotel's commitment to professionalism and a friendly atmosphere ensures that visitors feel well cared for during their stay.

Wi-Fi

At NH Bergamo, the Wi-Fi experience has generated mixed reactions from guests. Some highlighted the good Wi-Fi connectivity throughout the hotel, describing it as reliable, excellent and fast. The availability of free Wi-Fi was also appreciated. However, others noted several issues such as slow speed, frequent disruptions and connectivity problems. Complaints included the internet cutting out, router issues and difficulties in maintaining a stable connection. Despite these variations, there were guests who found the Wi-Fi to be effective for their needs.

Gym

NH Bergamo offers a fitness gym that guests have found to be a valuable addition to their stay. The gym, while noted to be quite small, is appreciated for providing a range of weights and cardio machines, making it a comprehensive workout space despite its size. It's a particularly nice feature for those looking to maintain their exercise routine while traveling. A unique aspect is the reservation system in place for the fitness room, ensuring that guests can enjoy a private workout session without interruption. This thoughtful arrangement has been well-received, adding to the overall positive experience of using the gym facilities at the hotel.

Parking

The parking situation at NH Bergamo has received mostly positive feedback from guests. Many appreciated the convenience of having parking options close to the hotel. There are multiple choices available, including a public carpark directly underneath the hotel and nearby parking garages, making it easy for guests to find a spot. Some reviewers specifically highlighted the private parking in a closed courtyard behind the hotel and the convenience of an attached parking lot.

Guests noted that parking is straightforward and readily available, which is a significant advantage in a city where parking can be difficult. There is ample parking around the station and the hotel's proximity to this area adds to the convenience. The on-site and nearby parking options were particularly praised for their ease of access.

However, some reviewers mentioned the cost associated with parking, which is typically €15 per day. This fee was considered high by some, although it does ensure availability and security. A few reviewers pointed out that the hotel parking was not well signposted and the access could be better managed. Additionally, there were mentions of the parking garage having a maximum height restriction of 2.10 meters.

In summary, while the parking at NH Bergamo involves a fee, it is regarded as convenient and readily accessible, making it a dependable choice for travelers.

Family

NH Bergamo is highly praised for its family-friendly environment, making it an excellent choice for those traveling with children. Guests appreciate the welcoming atmosphere for families, noting the availability of amenities such as cribs for babies and the hotel's suitability for a family stay. The staff is consistently described as very friendly, helpful and accommodating, which enhances the overall experience, particularly for those with young children. Reviews highlight the hotel's clean and comfortable en-suite accommodations and commend it as a good starting point for sightseeing around Bergamo and nearby cities. However, it should be noted that the hotel does not offer family rooms. Despite this, families generally have a super good stay and love their time at NH Bergamo.

4 Star

NH Bergamo receives mixed reviews regarding its four-star rating, facilities and services. Many guests acknowledge its alignment with four-star service, noting features like high-quality table-cleaning, queen-size beds and welcoming reception staff that contribute to a good, standard four-star experience. Comments also highlight its real, professional service, considering it a proper four-star hotel for its category.

However, some guests found inconsistencies, such as the absence of a bar or restaurant and breakfast service that didn't meet their four-star expectations. Certain amenities, like slippers typically provided in comparable hotels, were missing. While the library self-service instead of a hotel bar and the overall bar service were noted as not suitable for a four-star establishment, some guests were understanding of the limitations possibly due to corona measures.

Overall, while NH Bergamo maintains certain four-star qualities, it has areas where improvements are needed to consistently meet all guests' expectations. It is recommended for those not seeking a five-star+ experience but might fall short for those with higher expectations.

Business

NH Bergamo emerges as a reliable choice for business travelers, thanks to its prime location near the conference center. The hotel is suited for business stays, offering good business facilities such as a business center and convenient amenities for overnight business trips. Travelers appreciate the easy check-in process and the availability of luggage storage after check-out, which adds to the convenience of a business itinerary.

The hotel is well-organized with friendly staff, contributing to a positive experience for those on business. Accommodations are noted for being spacious and clean, suitable for a business environment. While some reviews mention the need for improvement in the business climate quality and the age of the rooms, NH Bergamo still stands out as a solid, albeit standard, business-oriented hotel. Its facilities and services cater well to business needs, making it a recommended option for business travel.

No, NH Bergamo doesn't have any pool.

No, a spa isn't available at NH Bergamo.

Yes, NH Bergamo welcomes dogs.

Yes, parking facilities are available at NH Bergamo.

Yes, NH Bergamo has a gym.

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