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Accessible Hotels in Toronto
112 HOTELS IN AND AROUND TORONTORanking can be influenced by the commissions we receive.
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Accessible
This hotel is committed to equal access, offering barrier-free Signature King and Two Queen Rooms with wider clearances, grab bars, and walk-in showers with no curbs. It provides lowered hooks, shelves, hardware, and devices, along with the Bellman Symfon Smart Alert Device for guests with hearing impairments. Public spaces including the spa, cinema, and restaurants are accessible, and designated accessible parking is available.
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Accessible
Accessibility equipment for the deaf, accessible bathroom, path of travel and parking, Braille or raised signage, in-room accessibility and roll-in shower.
Questionnaire
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who are deaf
People who are blind
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
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Info
Summary of reviews
The Holiday Inn Toronto International Airport by IHG, offers an exceptionally convenient location for travelers using Toronto Pearson Airport, supported by a complimentary shuttle service running every 30 minutes. Guests repeatedly commend the proximity to the airport and major highways, easing travel into downtown Toronto and ensuring a seamless transit experience. The surrounding areas, featuring various restaurants within walking distance, further enhance the location's appeal.
The breakfast service at the hotel receives strong praise for its quality and variety with a well-regarded buffet featuring options like French toast, waffles and cereals that cater to children. Despite generally positive feedback, there are occasional concerns about inconsistent breakfast times, reservation mishaps and suggestions to diversify the vegetarian options. Overall, breakfast is considered a highlight, contributing positively to guests' stays.
Dinner experiences are largely favorable, underscored by the restaurant's convenience for late-night arrivals and the commendable in-room dining. While some guests note the need for improvements in specific dishes, the overall menu is liked, especially with Ruth's Chris Steak House next door being a standout for its excellent steaks and service. Friendly service and a pleasing dining atmosphere add to the positive reviews.
Rooms at the Holiday Inn are acknowledged for their comfort and spaciousness, consistently praised for cleanliness and quietness. However, the decor and facilities show signs of aging with mentions of necessary updates and maintenance. Despite these points, the size, cleanliness and soundproofing make the rooms a practical choice for travelers seeking proximity to the airport.
Cleanliness within the hotel is generally appreciated with many guests noting clean and comfortable rooms. However, there are notable gaps, particularly concerning certain areas like hallways and bathrooms, in addition to occasional sightings of mold and insects, detracting from the overall positive experience.
The staff at the Holiday Inn Toronto International Airport receive high praise for their friendliness, politeness and helpfulness, significantly enhancing guests' experiences. Efficient check-ins, attentive service and the helpfulness of the airport shuttle drivers are commonly appreciated, although occasional criticisms regarding unhelpful interactions exist.
The hotel's wifi service is mostly reliable and praised with convenient amenities such as HSB ports available for guests' use. The spa and gym facilities add further value with the spa noted for its superb quality and friendly staff, albeit with some logistical inconveniences. The gym receives no negative feedback with guests enjoying the variety and quality of equipment.
The pool is well-regarded for its cleanliness, size and convenience, although minor issues such as occasional puddles and a lack of towels were noted. Parking, however, evokes mixed feelings due to the high $28 per night fee, which is not always clearly communicated during booking, leading to unexpected costs and guest dissatisfaction.
For families, the Holiday Inn Toronto International Airport offers a mixed experience. While spacious and comfortable with family-friendly amenities and dedicated floors, the presence of noisy children around shared facilities and occasional customer service issues can affect the tranquility some guests seek. Nonetheless, the overall environment is generally kid-friendly.
In summary, the Holiday Inn Toronto International Airport by IHG, stands out for its prime location, quality breakfast, comfortable and quiet rooms and commendable staff service, making it a strong choice for travelers seeking convenience near Toronto Pearson Airport. However, areas like room updates, cleanliness in certain areas and clear communication about parking fees could benefit from enhancement.
The breakfast service at the hotel receives strong praise for its quality and variety with a well-regarded buffet featuring options like French toast, waffles and cereals that cater to children. Despite generally positive feedback, there are occasional concerns about inconsistent breakfast times, reservation mishaps and suggestions to diversify the vegetarian options. Overall, breakfast is considered a highlight, contributing positively to guests' stays.
Dinner experiences are largely favorable, underscored by the restaurant's convenience for late-night arrivals and the commendable in-room dining. While some guests note the need for improvements in specific dishes, the overall menu is liked, especially with Ruth's Chris Steak House next door being a standout for its excellent steaks and service. Friendly service and a pleasing dining atmosphere add to the positive reviews.
Rooms at the Holiday Inn are acknowledged for their comfort and spaciousness, consistently praised for cleanliness and quietness. However, the decor and facilities show signs of aging with mentions of necessary updates and maintenance. Despite these points, the size, cleanliness and soundproofing make the rooms a practical choice for travelers seeking proximity to the airport.
Cleanliness within the hotel is generally appreciated with many guests noting clean and comfortable rooms. However, there are notable gaps, particularly concerning certain areas like hallways and bathrooms, in addition to occasional sightings of mold and insects, detracting from the overall positive experience.
The staff at the Holiday Inn Toronto International Airport receive high praise for their friendliness, politeness and helpfulness, significantly enhancing guests' experiences. Efficient check-ins, attentive service and the helpfulness of the airport shuttle drivers are commonly appreciated, although occasional criticisms regarding unhelpful interactions exist.
The hotel's wifi service is mostly reliable and praised with convenient amenities such as HSB ports available for guests' use. The spa and gym facilities add further value with the spa noted for its superb quality and friendly staff, albeit with some logistical inconveniences. The gym receives no negative feedback with guests enjoying the variety and quality of equipment.
The pool is well-regarded for its cleanliness, size and convenience, although minor issues such as occasional puddles and a lack of towels were noted. Parking, however, evokes mixed feelings due to the high $28 per night fee, which is not always clearly communicated during booking, leading to unexpected costs and guest dissatisfaction.
For families, the Holiday Inn Toronto International Airport offers a mixed experience. While spacious and comfortable with family-friendly amenities and dedicated floors, the presence of noisy children around shared facilities and occasional customer service issues can affect the tranquility some guests seek. Nonetheless, the overall environment is generally kid-friendly.
In summary, the Holiday Inn Toronto International Airport by IHG, stands out for its prime location, quality breakfast, comfortable and quiet rooms and commendable staff service, making it a strong choice for travelers seeking convenience near Toronto Pearson Airport. However, areas like room updates, cleanliness in certain areas and clear communication about parking fees could benefit from enhancement.
Categories
Accessible
Golf
Spa
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Accessible
This hotel is attached to Toronto's PATH system via an accessible route. It features an accessible gym and an indoor/outdoor heated pool equipped with a lift. The hotel provides 24-hour accessible reception and accessible elevators. Adapted rooms include walk-in showers with grab bars, closed-captioned programming, and doors with handles.
Summary of reviews related to the 'Accessible' category
Guests appreciate the Sheraton Centre Toronto Hotel for its accessible location, noting that it's easy to reach and navigate for most visitors. However, several reviews highlight significant concerns for guests with disabilities. The hotel lacks sufficient ramps and relies on stairs in some areas, creating obstacles for wheelchair users. Additionally, the overall layout can be confusing, which may pose challenges for those with mobility issues. While the term accessible is used positively in some contexts, the absence of elevators and inadequate facilities for disabled guests detract from the hotel's overall accommodation experience.
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Accessible
The Chelsea Hotel Toronto has 19 fully accessible rooms with roll-in showers and 21 partially accessible rooms with bathtubs. Accessible rooms include safety bars, handheld showers, visual notifications on fire alarms, and large print or Braille instructions for hotel information. The ensuite bathrooms have roll-in showers with grab bars, handheld shower heads, and portable shower seats. The hotel also features a wheelchair accessible pool and adopted the 'Closing the Gap' accessibility program.
Summary of reviews related to the 'Accessible' category
Chelsea Hotel Toronto offers a variety of accessibility features that cater to guests with disabilities. The hotel provides wheelchair-friendly access, including accessible rooms and bathrooms equipped with handrails for tub and shower units. Guests also appreciated the hotel's attention to detailed accessibility in facilities such as vending machines and furniture. The location itself is fully accessible, complemented by affordable and accessible taxi services as well as transit options.
However, there are some areas where the hotel could improve. The elevators were reportedly slow and occasionally out of service, which could be challenging for those who rely on them for mobility. Furthermore, some guests noted that areas like the pool floors tended to be wet and there were over three stairs leading to certain rooms without an elevator, posing difficulties for individuals with limited mobility or knee issues.
Despite these issues, many guests found the hotel generally physically accessible with multiple exits and balconies available to all. While there are some accessibility challenges, Chelsea Hotel Toronto still stands out for its efforts to accommodate guests with disabilities through various accessible features.
However, there are some areas where the hotel could improve. The elevators were reportedly slow and occasionally out of service, which could be challenging for those who rely on them for mobility. Furthermore, some guests noted that areas like the pool floors tended to be wet and there were over three stairs leading to certain rooms without an elevator, posing difficulties for individuals with limited mobility or knee issues.
Despite these issues, many guests found the hotel generally physically accessible with multiple exits and balconies available to all. While there are some accessibility challenges, Chelsea Hotel Toronto still stands out for its efforts to accommodate guests with disabilities through various accessible features.
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Accessible
This hotel offers accessible rooms with 32-inch wide door openings, roll-in showers, and wheelchair-accessible bathroom vanities. It features grab bars near the toilet, height-adjustable showerheads, and lowered electrical outlets in bathrooms. Accessible routes are available to the fitness center and registration desk.
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Accessible
This hotel offers accessible on-site parking, elevators, and a self-operating lift or sloped entry in its swimming pools. Accessible guest rooms include features like flashing door knockers, lowered switches, grab bars, and accessible vanity units. Roll-in or transfer showers are available in accessible restrooms.
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Accessible
This hotel offers guaranteed accessibility features such as roll-in showers, transfer showers, step-free entrances, and accessible parking. Rooms are equipped with roll-in showers, bathtub seats, closed caption TV, and lowered electrical outlets. The hotel has 20 rooms adapted for wheelchair users, 17 with grab bars, and 3 with wheel-in showers. Public areas feature smooth floors in the lobby and pool area, wheelchair-width doorways, visual fire alarms, and height-adjustable showerheads.
Summary of reviews related to the 'Accessible' category
The Westin Harbour Castle in Toronto garners praise for its accessibility features, making it a convenient choice for guests with disabilities. Guests appreciate the availability of valet parking onsite and the accessible ramps that facilitate easy movement throughout the hotel. The front desk staff appears helpful with early check-ins, enhancing the overall ease of arrival. The location is notably accessible, which adds to the convenience for guests. However, some guests noted challenges with parking, mentioning that accessible parking is somewhat limited and they sometimes had to use the same ramp as cars. While the hotel is described as a bit outdated, the perfect accessibility provided compensates for this shortfall, ensuring a comfortable stay for all guests.
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Accessible
This hotel features handicapped rooms and facilities, with accessible meeting spaces and an accessible entrance to the swimming pool. Accessible parking and an accessible registration desk are provided. Routes to the business center and fitness center are also accessible.
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Accessible
The Westin Toronto Airport is wheelchair accessible throughout its grounds, including its indoor pool and 24-hour fitness center. The hotel provides accessible parking spaces. Visual alarms are available in common areas.
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Accessible
Pan Pacific Toronto is wheelchair accessible, featuring entry ramps and accessible restrooms. Handicap-friendly guestrooms are available, and elevator access is provided to every floor. Assistive listening devices are also available for guests.
Summary of reviews related to the 'Accessible' category
Travelers to the Pan Pacific Toronto have shared mixed experiences regarding the hotel's accessibility for guests with disabilities. On the positive side, the hotel staff, particularly individuals like Safaraz, have been praised for their exceptional service and kindness in accommodating accessibility issues. Many guests noted that the hotel's location is very accessible with easy parking and proximity to various food chains and other conveniences. However, some aspects of accessibility have room for improvement. Guests reported problems such as the accessible doors not working and experiencing difficulties in finding stairs during emergencies. There were also complaints about the slow elevators and the necessity to call in advance to secure the only accessible room. Additionally, there were unfavorable remarks about the dismissive attitude of a front desk clerk regarding accessibility concerns. Despite these issues, the hotel does seem to make efforts to address and accommodate the needs of disabled guests, though consistency in these efforts could be improved.
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Accessible
Delta Hotels by Marriott Toronto is connected to Toronto's underground PATH walkway, providing accessible routes to public transit, shopping, and attractions. The hotel offers accessible recreational amenities, including an indoor heated pool and hot tub. Some guest rooms are equipped with glass-enclosed walk-in showers.
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Accessible
The Fairmont Royal York offers 12 fully accessible rooms featuring lowered light switches, peepholes, and thermostats, wider doorways, grab bars in bathrooms, raised sinks and toilets, lever door handles, a lowered clothes rack, and roll-in showers with seats. The hotel provides accessible guest transportation upon request, assistive listening devices for meetings, and televisions with closed captioning. Service animals are welcome, and staff can read printed information and provide verbal directions for guests with visual impairments.
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Accessible
This hotel features wheelchair-accessible facilities throughout, including the restaurant, meeting rooms, ballroom, fitness center, and swimming pool. Accessible guest rooms include grab bars, raised toilets, round bathtubs, lowered peep holes, and lowered light switches. Visual alarms and TTY/TDD phones are available upon request. Service animals are permitted, and hotel employees will read menus and provide verbal directions for guests who are blind or have low vision.
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Accessible
Kimpton Saint George Hotel offers comprehensive accessibility, including communication features like visual fire alarms, TTY capabilities, and closed captioning. Accessible rooms feature roll-in showers and grab bars. The hotel provides accessible self-parking and valet parking, an accessible entrance, and accessible public spaces, restrooms, restaurant, meeting space, and exercise facility. Braille and tactile signage are provided, and service animals are welcome.
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Accessible
The Omni King Edward Hotel provides accessible guest rooms with 32 inches of clear width entry, lowered deadbolt and evacuation instructions. Bathrooms include roll-in showers with adjustable height handheld showerheads, and toilets and sinks no higher than 34 inches from the floor with grab bars. The hotel is wheelchair accessible throughout, including restaurants, lounges, the registration desk, and the concierge desk. Assistive listening devices and Braille or raised signage are also available.
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Accessible
Shangri-La Toronto is committed to the Accessibility for Ontarians with Disabilities Act (AODA), offering facilities for the physically challenged and wheelchair-accessible facilities throughout the hotel. It provides wheelchair-friendly rooms with wheelchair-accessible bathrooms and features a heated indoor pool. The hotel strives to prevent and remove barriers to accessibility.
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Accessible
This hotel offers guaranteed accessibility features including shower seats, shower grab bars, and a step-free entrance. It also provides a wheelchair accessible pool and an accessible concierge desk, ensuring a comfortable and convenient stay for guests with diverse needs.
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Accessible
This Holiday Inn location provides guaranteed accessibility features such as roll-in showers, shower seats, and a step-free entrance. The hotel also ensures an accessible front desk and concierge desk, along with automatic doors for ease of access throughout the property.
Summary of reviews related to the 'Accessible' category
Holiday Inn Toronto Downtown Centre, an IHG Hotel, receives positive remarks from guests concerning its accessibility for individuals with disabilities. The hotel is described as being centrally located, making it conducive for those needing to visit nearby hospitals or take advantage of the public transit system with easy access to the local metro station. The establishment is noted for its various accessibility features, including wheelchair accessibility, accessible rooms and other amenities catering to handicapped individuals. Guests appreciated the cleanliness of the accessible rooms and the overall facility. Additionally, the safety and security measures in place contribute to a comfortable and worry-free stay for all guests. While some noted that the rooms were a bit tight, the hotel remains a practical choice for those seeking accessible and conveniently located accommodations in Toronto.
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Accessible
Located in the city center, this hotel is identified as an accessible property. It features an indoor heated pool, an on-site restaurant, and a fitness center, contributing to a comfortable and convenient stay for guests with accessibility needs.
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