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Summary of reviewsMUSTARD HOTEL SHIMOKITAZAWA shines as a well-regarded accommodation choice, praised especially for its prime location. Nestled in the vibrant and trendy Shimokitazawa neighborhood, the hotel offers easy access to multiple train stations, making it convenient for exploring central Tokyo areas such as Shibuya and Shinjuku. The surrounding locale is lively and full of character, teeming with shops, cafes, bars and restaurants, which gives guests a unique and enjoyable Tokyo experience while providing a quieter, residential retreat.
The hotel boasts a minimalist and modern design with rooms that are both clean and stylish. Equipped with thoughtful amenities like record players, the rooms create a relaxing atmosphere despite their compact size, a typical trait in Tokyo accommodations. Comfort and function are at the forefront with commendations particularly for the beds which most guests found comfortable and fresh.
Breakfast at the hotel, centered around a high-quality coffee shop serving freshly baked bagels, garners positive remarks, though some guests desired more variety and accommodations for dietary restrictions. The café itself offers a pleasant start to the day with a welcoming outdoor seating area, contributing to an overall satisfactory breakfast experience.
Guests also laud the hotel's cleanliness and customer service. The establishment is frequently described as spotlessly clean and well-maintained, supported by a friendly and helpful staff that consistently goes above and beyond. The team, noted for their multilingual capabilities, provides a relaxed yet professional atmosphere that significantly enhances the guest experience.
The hotel's free Wi-Fi is another highlight, described as fast, reliable and convenient, augmenting the hotel's modern amenities. The first-floor shochu bar, along with the vibrant neighborhood's numerous dining options, underscores the hotel's appeal for food enthusiasts.
MUSTARD HOTEL SHIMOKITAZAWA stands out as a three-star hotel that delivers considerable value for money. It combines chic, minimalist aesthetics with essential comforts, making it an attractive option for travelers seeking affordability and style in one of Tokyo's most charming areas. Despite minor limitations such as room size and breakfast variety, the hotel offers a housing experience that is both comfortable and functionally sophisticated, capped by a notably attentive staff, ensuring a pleasant and accessible stay for all guests. Show more
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Accessible Hotel
3-Star Hotel
Room Types
Deluxe Hollywood Twin - AccessibleThe spacious twin room features air conditioning, an electric kettle, a terrace with a quiet street view as well as a private bathroom boasting a bath. The unit has 2 beds.
Standard Bunk TwinProviding free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room is air-conditioned and features an electric kettle, a carpeted floor and a quiet street view. The unit offers 1 bed.
Superior Hollywood TwinOffering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features carpeted floors and offers air conditioning, an electric kettle and a quiet street view. The unit offers 2 beds.
Superior Double A 【1F】- Access via StairsProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features an electric kettle, a carpeted floor and a quiet street view. The unit offers 1 bed.
Superior Double B 【2F】Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has an electric kettle, a carpeted floor and a quiet street view. The unit has 1 bed.
Deluxe Hollywood TwinThe spacious twin room offers air conditioning, an electric kettle, a terrace with a quiet street view as well as a private bathroom featuring a bath. The unit offers 2 beds.
MUSTARD DeluxeThe spacious twin room provides air conditioning, an electric kettle, a terrace with a quiet street view as well as a private bathroom featuring a bath. The unit offers 2 beds.
Guest Reviews
Location
The reviews consistently highlight the exceptional location of MUSTARD HOTEL SHIMOKITAZAWA, praising its proximity to transport links and the vibrant Shimokitazawa neighborhood. Guests found the hotel to be ideally situated for both convenience and tranquility, just a few minutes' walk from multiple train stations, including Shimokitazawa and Higashi-Kitazawa, which offer easy access to central Tokyo areas like Shibuya and Shinjuku. The surrounding area is described as hip, lively and full of character, offering a plethora of shops, cafes, bars, live houses and restaurants. Visitors appreciated the quiet, green and residential atmosphere, providing a peaceful retreat while still being close to the bustling parts of town. Additionally, the hotel's stylish, modern appearance and cleanliness were noted, along with the nearby amenities that cater to both business and leisure travelers. Overall, the hotel's prime location in one of Tokyo's most charming and trendy neighborhoods, combined with its easy accessibility and local attractions, made it a standout choice for visitors.
Breakfast
At MUSTARD HOTEL SHIMOKITAZAWA, breakfast largely centers around the on-site coffee shop that opens early at 7am. Guests consistently appreciate the quality of the coffee and the freshly baked bagels, often describing the breakfast as delicious and tasty. The café's ambiance contributes positively to the experience with many finding it a convenient and pleasant spot to start the day, especially with the option to sit outside on a sunny deck.
However, the breakfast options are notably limited, consisting mainly of bagels with cream cheese, yogurt and coffee or juice. Some mention a desire for more variety and express that eating the same breakfast every day can become monotonous. Despite the simplicity, many guests still find the coffee, bagels and occasional minestrone soup quite satisfying.
There are also some critical notes regarding the lack of accommodation for gluten and dairy-free diets and some guests feel the breakfast does not meet their expectations for a hotel of this caliber. Furthermore, there are remarks about every breakfast item being individually wrapped in plastic, which might not appeal to environmentally conscious guests.
Overall, while the breakfast at MUSTARD HOTEL SHIMOKITAZAWA has its strengths in quality and convenience, a broader range of options and more thoughtful provisioning could enhance the dining experience for a wider array of guests.
Dinner
MUSTARD HOTEL SHIMOKITAZAWA features a highly praised café offering good coffee and bagels, complementing its vibrant atmosphere. Surrounding the hotel, guests highlight a plethora of dining options, including many little bars, restaurants and cafes, ensuring varied and interesting culinary experiences. Nearby shops and stores add to the area's charm, making it a fascinating locale for visitors. Within the hotel, the first floor shochu bar receives positive mentions, contributing to the hotel's strong appeal for food and drink enthusiasts. Additionally, the lobby's great selection of vinyl music enhances the overall experience. While some visitors wished for more immediate dinner options within close proximity, the nearby eateries largely satisfy dining needs.
Rooms
MUSTARD HOTEL SHIMOKITAZAWA offers a unique blend of modern design, minimalist decor and essential comforts. Guests frequently highlight the cleanliness and stylish aesthetic of the rooms, which are equipped with thoughtful amenities like record players instead of TVs. The simplicity of the room decor, coupled with high ceilings and some large windows, creates a relaxing atmosphere that many find appealing.
While some rooms are notably small, which is typical for Tokyo, they are generally considered spacious by local standards. The rooms are described as comfortable and functional, providing a quiet and relaxing stay. Beds are often praised for being comfortable and the rooms are spotless and well-maintained. Bathrooms, though compact, are modern and equipped with all necessary facilities.
However, the compact nature of the rooms can sometimes pose challenges, such as limited storage space and minimal shelves. Ventilation issues have been noted, particularly with some windows that cannot be opened. Additionally, the decor is sometimes described as too minimalist or even stark and some rooms might benefit from a bit more maintenance, including addressing occasional unpleasant smells or slightly worn furnishings.
Overall, the rooms at MUSTARD HOTEL SHIMOKITAZAWA are a harmonious mix of style and functionality, ideal for travelers who appreciate a modern, minimalistic environment. Despite a few minor drawbacks related to room size and occasional maintenance issues, the hotel offers a clean, comfortable stay in a bustling part of Tokyo.
Beds
At MUSTARD HOTEL SHIMOKITAZAWA, the beds have garnered a range of feedback from guests, but the overarching sentiment leans towards comfort. Many guests appreciated the firm and comfortable nature of the beds with descriptors like "super comfy," "fluffy," and "extremely comfortable" frequently appearing. Some found the firmness appealing, while others noted them being a bit hard or not soft enough. Preferences varied with the bed sizes as well; some guests found the double beds tight or small for two people, while others enjoyed the spacious feel.
Room configuration was another point of discussion with some mentioning that beds were sometimes pushed together or positioned against a wall, which affected the overall comfort experience. Nonetheless, the availability of a washing machine and dryer for long stays, along with unique features like a record player with vinyl borrowing options, added to the overall positive experience at the hotel.
Overall, it can be said that while a few guests wished for softer mattresses or larger bed sizes, the beds at MUSTARD HOTEL SHIMOKITAZAWA were generally well-regarded for their comfort and freshness, contributing to a pleasant stay for many.
Cleanliness
The cleanliness at MUSTARD HOTEL SHIMOKITAZAWA receives mixed reviews, yet mostly positive. Many guests commend the hotel for being clean and comfortable with phrases like spotlessly clean and well-maintained frequently mentioned. The cleanliness of the rooms and facilities stands out, described as clean, neat and modern. The hotel offers a minimalist yet stylish aesthetic with clean and simple spaces. Some guests noted minor issues, highlighting occasional stains on floors, walls needing a repaint and moldy curtains. However, these concerns were often overshadowed by the general positive sentiment regarding the hotel's cleanliness. The facilities are often mentioned as being clean and comfortable, reflecting the hotel's newness since its construction in 2021. The staff is also recognized for being friendly, helpful and maintaining cleanliness. Overall, the MUSTARD HOTEL SHIMOKITAZAWA is praised for its clean and refreshing environment, complemented by its modern design and excellent location near metro stations.
Staff
The staff at MUSTARD HOTEL SHIMOKITAZAWA receive high praise for their exceptional service and friendliness. Numerous reviews highlight the staff's kindness, thoughtfulness and willingness to assist guests with any needs. The front desk team is frequently mentioned for being welcoming, polite and providing thorough explanations of hotel services and local information. Many guests appreciate the multilingual abilities of the staff, which aids significantly in communication.
The atmosphere created by the staff is described as relaxed yet professional, making guests feel comfortable and well-attended. Specific instances of going the extra mile are noted, such as providing umbrellas on rainy days or assisting with early check-ins and luggage storage. The café staff also gets accolades for their extra efforts to ensure a smooth and enjoyable stay.
Overall, the customer service at MUSTARD HOTEL SHIMOKITAZAWA stands out with staff being considered extremely friendly, attentive and helpful, contributing greatly to a positive experience at the hotel.
Wi-Fi
At MUSTARD HOTEL SHIMOKITAZAWA, the Wi-Fi generally receives positive feedback from guests. The internet connection is described as fast, reliable and stable with many appreciating the quick and solid Wi-Fi environment in their rooms. Numerous guests found the Wi-Fi to be adequate and helpful, enabling activities like listening to music on the provided record players since the rooms don't have TVs. However, some reviews mentioned occasional slow connections, especially during peak times. Overall, the Wi-Fi is considered a strong point of the hotel with the free access being a significant convenience for travelers.
3 Star
The MUSTARD HOTEL SHIMOKITAZAWA offers good value accommodation with a rating that is worthy of three stars, particularly given the affordable price points compared to other options in the area. Guests appreciate the budget-friendly nature of the hotel, although it's worth noting that many amenities come at an additional cost, which can make the overall experience feel somewhat cheap for a three-star hotel.
The hotel boasts a minimalist design that is both stylish and clean, contributing to a pleasant and comfortable living experience. The rooms are well-maintained and the Wi-Fi connection is reliably good. The staff at the front desk are kind and make guests feel at ease, though some reviews indicate inconsistency in service, particularly for returning guests who felt unrecognized.
Located in a lively and fun neighborhood, the hotel offers easy access to a nearby station, making it a convenient choice for travelers. Despite its simplicity and the occasional inconvenience concerning bathroom access, the hotel's calm and sophisticated atmosphere stands out. The Mustard Hotel Shimokitazawa positions itself as a decent basic hotel that balances affordability and a chic ambiance, making it a gem among third-tier accommodations.
Accessible
MUSTARD HOTEL SHIMOKITAZAWA stands out in terms of accessibility for guests with disabilities. Its prime location near several train stations, such as Shimokitazawa and Higashi-Kitazawa, ensures easy and convenient access to public transportation, making it a breeze to reach popular Tokyo neighborhoods like Shibuya and Shinjuku, as well as destinations like Hakone. For added convenience, a Family Mart and a Lawson are just a short walk away, perfect for quick essentials.
The hotel's modern facilities and amenities provide a comfortable and clean stay, emphasizing simple yet effective design that enables easy movement within the property. The surrounding area is highly walkable, offering diverse shopping and dining options and it’s also close to a new shopping area that adds to the appeal.
While transporting luggage or musical instruments can be challenging due to the loading platform setup, the hotel's advantageous location and comprehensive security make it a solid choice. With its blend of convenience and modernity, MUSTARD HOTEL SHIMOKITAZAWA aptly caters to the needs of all guests, ensuring a pleasant and accessible experience.
No, MUSTARD HOTEL SHIMOKITAZAWA doesn't have any pool.
No, a spa isn't available at MUSTARD HOTEL SHIMOKITAZAWA.
No, MUSTARD HOTEL SHIMOKITAZAWA doesn't allow dogs.
No, parking facilities aren't available at MUSTARD HOTEL SHIMOKITAZAWA.
No, MUSTARD HOTEL SHIMOKITAZAWA doesn't have a gym.