Hotel New Otani Tokyo The Main
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Summary of reviewsHotel New Otani Tokyo The Main is highly praised for its ideal location in central Tokyo. Guests consistently commend its serene, peaceful setting that contrasts with the bustling city, coupled with easy access to public transportation, restaurants, shops and landmarks. The pristine Japanese garden within the property provides a tranquil escape, enhancing the overall ambiance.
The breakfast experience at the hotel is noted for its high quality and varied offerings, including a buffet praised for its extensive selection and spectacular views. Guests appreciate the availability of breakfast at no additional cost at various on-site restaurants. However, some feel the buffet is costly and peak times can result in long waits.
When it comes to dining, the hotel stands out with an impressive array of restaurant options, delivering top-quality cuisine in elegant settings, some with beautiful garden views. The Sky Bar is particularly recommended for its luxurious atmosphere. However, the high dining costs and early closing times of certain restaurants are points of contention.
The spacious, comfortable rooms are another strong point, featuring modern amenities and impressive views of the gardens and skyline, including glimpses of Mt. Fuji on clear days. The cleanliness and quietness of the rooms contribute to a restful stay, although a few guests suggest that some rooms could use updates to match the hotel’s luxury standards.
Cleanliness is a highlight with meticulous room maintenance and immaculate public spaces. The well-maintained Japanese garden further adds to the hotel's charm. A minor criticism relates to occasional oversights in room cleaning, but these are rare.
The hotel's staff is often described as friendly, helpful and highly professional. Guests particularly appreciate the concierge service, which enhances their overall experience. There are occasional notes about inconsistency in hospitality, but these do not significantly detract from the positive perception of the staff.
The pool, although large and enjoyable, receives mixed reviews due to its seasonal availability, restricted operating hours and additional costs. Many guests feel complimentary access would significantly enhance their experience.
The bedding also garners mixed feedback with many praising the comfort and spaciousness of the beds, while some find them too firm for their liking. Despite this, the overall room comfort and ample space are well-regarded.
There is mixed feedback about the hotel’s five-star status. Some guests feel it exceeds expectations, while others believe it resembles a dated four-star property with five-star pricing. Navigation within the large hotel can be challenging and updating the decor could better justify its cost.
As a luxury hotel, Hotel New Otani Tokyo The Main generally meets high standards. The elegant ambiance, excellent service and exquisite Japanese gardens contribute to a luxurious and memorable stay, despite some guests noting areas for improvement. Overall, it remains a top choice for those seeking comfort, quality and an exceptional retreat in Tokyo.
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The breakfast experience at the hotel is noted for its high quality and varied offerings, including a buffet praised for its extensive selection and spectacular views. Guests appreciate the availability of breakfast at no additional cost at various on-site restaurants. However, some feel the buffet is costly and peak times can result in long waits.
When it comes to dining, the hotel stands out with an impressive array of restaurant options, delivering top-quality cuisine in elegant settings, some with beautiful garden views. The Sky Bar is particularly recommended for its luxurious atmosphere. However, the high dining costs and early closing times of certain restaurants are points of contention.
The spacious, comfortable rooms are another strong point, featuring modern amenities and impressive views of the gardens and skyline, including glimpses of Mt. Fuji on clear days. The cleanliness and quietness of the rooms contribute to a restful stay, although a few guests suggest that some rooms could use updates to match the hotel’s luxury standards.
Cleanliness is a highlight with meticulous room maintenance and immaculate public spaces. The well-maintained Japanese garden further adds to the hotel's charm. A minor criticism relates to occasional oversights in room cleaning, but these are rare.
The hotel's staff is often described as friendly, helpful and highly professional. Guests particularly appreciate the concierge service, which enhances their overall experience. There are occasional notes about inconsistency in hospitality, but these do not significantly detract from the positive perception of the staff.
The pool, although large and enjoyable, receives mixed reviews due to its seasonal availability, restricted operating hours and additional costs. Many guests feel complimentary access would significantly enhance their experience.
The bedding also garners mixed feedback with many praising the comfort and spaciousness of the beds, while some find them too firm for their liking. Despite this, the overall room comfort and ample space are well-regarded.
There is mixed feedback about the hotel’s five-star status. Some guests feel it exceeds expectations, while others believe it resembles a dated four-star property with five-star pricing. Navigation within the large hotel can be challenging and updating the decor could better justify its cost.
As a luxury hotel, Hotel New Otani Tokyo The Main generally meets high standards. The elegant ambiance, excellent service and exquisite Japanese gardens contribute to a luxurious and memorable stay, despite some guests noting areas for improvement. Overall, it remains a top choice for those seeking comfort, quality and an exceptional retreat in Tokyo.
Luxury Hotel
As part of the larger Hotel New Otani Tokyo complex, The Main building offers luxurious accommodations. Guests have access to the extensive facilities of the property, including a renowned Japanese garden, multiple dining options, and recreational facilities.
Hotel with Spa
While specific spa details for The Main are not explicitly mentioned, it benefits from the amenities of Hotel New Otani Tokyo, including access to its spa facilities.
Family Friendly Hotel
This hotel provides family-friendly rooms and amenities. It is a comfortable option for families looking to explore Tokyo.
Hotel with Swimming Pool
This hotel provides a luxurious experience with various amenities, including a notable pool area. The hotel's reputation for quality and service makes it a preferred choice.
Pool Lap Lanes
Business Hotel
Hotel New Otani Tokyo The Main offers various business amenities, including extensive meeting and event spaces and a comprehensive business center. Its location in Kioicho provides easy access to business districts. The hotel's exceptional service and facilities cater to the needs of business travelers.
Hotel with Parking
Hotel New Otani Tokyo The Main offers ample parking space within its expansive grounds, ensuring convenience and security for guests. Located in Kioi-cho, it provides easy access for those arriving by car, complemented by efficient parking services.
EV charging stations
Hotel with EV Charging Stations
This hotel offers a fast-charging station for electric vehicles in its basement parking lot. The station can supply a maximum of 12kW and can charge two vehicles simultaneously. A full charge can be reached within 30 minutes at the fastest.
5-Star Hotel
Located in Kioi-Cho, this hotel is a landmark in Tokyo, known for its extensive gardens and diverse dining options. It provides a luxurious and comfortable stay with a range of amenities.
Hotel with Pool Lap Lanes
Located in the heart of Japan's vibrant capital city, Hotel New Otani Tokyo The Main establishes itself as a beacon of tranquility and elegance. Unfolding an aura of opulence and sophistication, this luxury hotel offers a meticulously designed, safe, and secure lap pool, measuring 15 meters by 5 meters, ensuring a seamless swimming experience for fitness enthusiasts and casual swimmers alike.
The pool takes its place in the exclusive Golden Spa, located on the third floor of the Garden Tower, a tranquil retreat for relaxation and rejuvenation within the urban hustle of Tokyo. It is worth noting that access to this serene haven is reserved for guests over the age of 18, maintaining the spa's tranquil and mature atmosphere. This exquisite setting ensures that each dip in the pool transforms into an exclusive, sublime experience.
The pool takes its place in the exclusive Golden Spa, located on the third floor of the Garden Tower, a tranquil retreat for relaxation and rejuvenation within the urban hustle of Tokyo. It is worth noting that access to this serene haven is reserved for guests over the age of 18, maintaining the spa's tranquil and mature atmosphere. This exquisite setting ensures that each dip in the pool transforms into an exclusive, sublime experience.
Romantic Hotel
Hotel near Nightlife Spots
Guest Reviews
Hotel New Otani Tokyo The Main enjoys an enviable location in Tokyo. Praised consistently for its central, yet quiet setting, the hotel offers easy access to public transportation, including nearby metro and train stations, making it convenient for exploring the city. Guests appreciate the hotel’s proximity to restaurants, shops and landmarks, which are easily accessible by walking or a short Uber ride.
The beautiful, well-maintained Japanese garden is often highlighted as a serene escape from the bustling city life, adding to the overall tranquility of the environment. The area surrounding the hotel is described as peaceful, yet it retains all the conveniences of a central location, avoiding the crowded neighborhoods while staying connected.
Many reviews mention the convenience of the nearby public transport with short walks to various subway stations making travel throughout Tokyo uncomplicated. The hotel's facilities, such as spacious rooms with stunning views, including Mt. Fuji on clear days, add to the overall high standard. The comfortable rooms and amenities combined with the serene garden and excellent staff service round out the positive experiences noted by guests. Overall, the location of Hotel New Otani Tokyo The Main provides an ideal blend of accessibility, tranquility and elegance.
Hotel New Otani Tokyo The Main offers a diverse breakfast experience with several compelling features. Guests repeatedly highlight the amazing quality and taste of the breakfast, describing it as delicious, hearty and abundant with varied food choices. The buffet breakfast, in particular, garners praise for its extensive selection and the added bonus of views either of a charming garden or the Tokyo skyline from the 40th floor.
The availability of breakfast at no additional cost in various on-site restaurants is noted as a positive aspect, along with the option to enjoy different dining settings during the stay. The multiple venues serving breakfast, including the main area, provide flexibility and are well-liked by guests. Despite this variety, some reviews mention that one of the restaurants requires an additional fee for breakfast and some find the cost of the buffet expensive, at around 36 EUR, though many feel the view justifies the price.
However, not all feedback is entirely positive. Some guests feel that the breakfast offerings could use improvement, citing basic and limited selections that do not fully meet five-star standards. There are mentions of long queues and waits of up to an hour during peak times, which has caused frustration among guests. Additionally, reviews suggest that while the staff generally offers good service, at times they seem less enthusiastic, which impacts the overall breakfast experience.
In summary, the breakfast at Hotel New Otani Tokyo The Main is generally lauded for its quality and variety, complemented by spectacular views and multiple dining options, though its premium price and occasional service hiccups might be a drawback for some guests.
Hotel New Otani Tokyo The Main offers an impressive selection of dining options, catering to a variety of tastes and preferences. Guests frequently highlight the enormous choice of restaurants available with many describing the food as amazing and top quality. The meal experiences in the hotel's restaurants are often noted as incredible, suggesting a high standard of culinary excellence.
For those seeking a picturesque dining environment, the presence of beautiful gardens provides a serene backdrop to complement the gastronomic adventure. Dinner or cocktails at the Sky Bar comes highly recommended, adding a touch of elegance to the overall experience.
Despite the numerous positive comments, potential diners should be prepared for the high costs associated with dining at the hotel, as many guests found the prices to be very expensive. Some reviewers mentioned that certain restaurants close early, which might impact dinner plans. Additionally, there were remarks about outdated menus and instances of feeling rushed.
Overall, while dining at Hotel New Otani Tokyo The Main can be quite expensive, the extensive variety and high quality of the food make it a memorable experience for many visitors.
Hotel New Otani Tokyo The Main offers spacious and comfortable rooms that have garnered positive feedback from guests. The rooms are praised for their generous size, cleanliness and modern amenities. Many reviews highlight the impressive views from large windows, offering scenic perspectives of the garden and skyline. The rooms are described as well-furnished with a lot of attention to detail, contributing to their luxurious and intimate feel.
Bathrooms in the hotel are noted for being large and modern with some featuring unique elements like wooden tubs and cypress bathtubs. Guests find the rooms to be both quiet and clean, making for a restful stay. There's also appreciation for the adequate toiletries and thoughtful in-room extras like sake and herbal tea.
While overall feedback is overwhelmingly positive with mentions of cozy beds and lovely garden views, a few guests noted that some rooms appeared somewhat dated. There are suggestions for renovation to maintain the luxury standard expected of the hotel. Despite this, the combination of spacious interiors, excellent amenities and beautiful views makes for a highly enjoyable accommodation experience.
At Hotel New Otani Tokyo The Main, the feedback on the beds reveals a mix of opinions, primarily centered around their firmness. Many guests appreciate the spacious and comfortable experience with several highlighting the beds as really comfortable, equipped with nice linen, pillows and even pyjamas. The expansive size of the beds is often praised, along with some noting that the view from their beds enhanced their stay.
However, a number of guests found the beds to be on the firmer side, describing them as a bit too firm, hard or stiff for their personal preference. Despite these comments, the overall sentiment leans towards satisfaction, especially when considering the spacious rooms and larger-than-average bathrooms that contribute to a comfortable stay at the hotel.
Hotel New Otani Tokyo The Main consistently impresses guests with its high standards of cleanliness and well-maintained facilities. Rooms are frequently described as spotless, very clean and comfortable with excellent amenities that enhance the stay experience. Guests appreciate the clean and spacious bathrooms and the overall immaculate condition of the accommodations. The large, well-appointed rooms contribute to the hotel's appeal, alongside the super clean and accommodating staff who provide fantastic service.
The beauty of the hotel's grounds, including its immaculate gardens, adds to the overall serene and inviting atmosphere. The presence of clean and quiet rooms allows guests to relax and enjoy the tranquility of their surroundings. Additionally, the hotel's well-equipped facilities are noted for their convenience and functionality.
While the majority of feedback highlights exceptional cleanliness, there are occasional mentions of minor oversights during room cleaning. However, these instances appear to be rare and do not overshadow the overall positive experience that guests repeatedly emphasize regarding the pristine conditions of the hotel.
Hotel New Otani Tokyo The Main is renowned for its exceptional staff, known for their warm and welcoming attitude. Guests frequently highlight the lovely, kind and helpful nature of the staff, noting their friendliness and attentiveness. Reviews often mention that the staff go above and beyond to accommodate guests' needs, providing courteous and exemplary service across the board. The concierge, particularly Takashi, receives special praise for contributing positively to visitors' experiences. While a few notes of inconsistency in hospitality and friendliness have been observed, the majority of feedback characterizes the staff as professional, polite and extremely qualified. Overall, the hotel staff consistently delivers outstanding and meticulous care, ensuring pleasant and seamless experiences for their guests.
Several reviews highlight that the pool at 'Hotel New Otani Tokyo The Main' is big and nice, providing a pleasant swimming experience. However, there are a few concerns noted. A number of guests mentioned that the outdoor pool is closed once summer is over and does not operate during the winter. Furthermore, some guests commented that it could benefit from a revamp, as it appears aged. Additionally, the restricted hours of the pool and the extra cost for its use, despite the room price, were seen as drawbacks. Complimentary access to the spa and gym would also be appreciated by visitors.
Hotel New Otani Tokyo The Main has garnered mixed reviews from its guests regarding its five-star status. Some guests affirm its top-notch comfort and price performance, suggesting it surpasses the average 4-5 star hotels. They highlight that the hotel is clean, nice and reflects the prestige expected from a renowned brand. However, many guests feel the hotel falls short of true five-star standards with some describing it as a dated four-star establishment priced at five-star rates. Navigational difficulties due to the hotel's size were noted but didn't seem to detract significantly from the overall cleanliness and aesthetic. Some criticism was directed at the breakfast restaurant staff, who appeared unenthusiastic. There was a prevalent sentiment that the hotel, despite its high rating, needs an update to justify its cost and maintain its prestigious image.
Hotel New Otani Tokyo The Main offers a remarkable luxury experience, consistently exceeding expectations. Guests highlight the hotel's elegance and pampering ambiance, making it one of the top-class places they've stayed. The property features stunning Japanese gardens, enhancing the sense of opulence and tranquility.
The hotel’s restaurants receive high praise for their fantastic service and delicious food, providing culinary delights in a comfortable and safe environment. Rooms are equipped with luxury amenities and offer breathtaking views over Tokyo, ensuring a comfortable and indulgent stay.
While some note the hotel's vast size and slightly dated decor, the overall atmosphere remains luxurious and elegant. This 5-star hotel lives up to its rating, offering an exceptional blend of comfort, high-quality service and beautiful scenery, ideal for those seeking a truly luxurious retreat.
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Location
The beautiful, well-maintained Japanese garden is often highlighted as a serene escape from the bustling city life, adding to the overall tranquility of the environment. The area surrounding the hotel is described as peaceful, yet it retains all the conveniences of a central location, avoiding the crowded neighborhoods while staying connected.
Many reviews mention the convenience of the nearby public transport with short walks to various subway stations making travel throughout Tokyo uncomplicated. The hotel's facilities, such as spacious rooms with stunning views, including Mt. Fuji on clear days, add to the overall high standard. The comfortable rooms and amenities combined with the serene garden and excellent staff service round out the positive experiences noted by guests. Overall, the location of Hotel New Otani Tokyo The Main provides an ideal blend of accessibility, tranquility and elegance.
Breakfast
The availability of breakfast at no additional cost in various on-site restaurants is noted as a positive aspect, along with the option to enjoy different dining settings during the stay. The multiple venues serving breakfast, including the main area, provide flexibility and are well-liked by guests. Despite this variety, some reviews mention that one of the restaurants requires an additional fee for breakfast and some find the cost of the buffet expensive, at around 36 EUR, though many feel the view justifies the price.
However, not all feedback is entirely positive. Some guests feel that the breakfast offerings could use improvement, citing basic and limited selections that do not fully meet five-star standards. There are mentions of long queues and waits of up to an hour during peak times, which has caused frustration among guests. Additionally, reviews suggest that while the staff generally offers good service, at times they seem less enthusiastic, which impacts the overall breakfast experience.
In summary, the breakfast at Hotel New Otani Tokyo The Main is generally lauded for its quality and variety, complemented by spectacular views and multiple dining options, though its premium price and occasional service hiccups might be a drawback for some guests.
Dinner
For those seeking a picturesque dining environment, the presence of beautiful gardens provides a serene backdrop to complement the gastronomic adventure. Dinner or cocktails at the Sky Bar comes highly recommended, adding a touch of elegance to the overall experience.
Despite the numerous positive comments, potential diners should be prepared for the high costs associated with dining at the hotel, as many guests found the prices to be very expensive. Some reviewers mentioned that certain restaurants close early, which might impact dinner plans. Additionally, there were remarks about outdated menus and instances of feeling rushed.
Overall, while dining at Hotel New Otani Tokyo The Main can be quite expensive, the extensive variety and high quality of the food make it a memorable experience for many visitors.
Rooms
Bathrooms in the hotel are noted for being large and modern with some featuring unique elements like wooden tubs and cypress bathtubs. Guests find the rooms to be both quiet and clean, making for a restful stay. There's also appreciation for the adequate toiletries and thoughtful in-room extras like sake and herbal tea.
While overall feedback is overwhelmingly positive with mentions of cozy beds and lovely garden views, a few guests noted that some rooms appeared somewhat dated. There are suggestions for renovation to maintain the luxury standard expected of the hotel. Despite this, the combination of spacious interiors, excellent amenities and beautiful views makes for a highly enjoyable accommodation experience.
Beds
However, a number of guests found the beds to be on the firmer side, describing them as a bit too firm, hard or stiff for their personal preference. Despite these comments, the overall sentiment leans towards satisfaction, especially when considering the spacious rooms and larger-than-average bathrooms that contribute to a comfortable stay at the hotel.
Cleanliness
The beauty of the hotel's grounds, including its immaculate gardens, adds to the overall serene and inviting atmosphere. The presence of clean and quiet rooms allows guests to relax and enjoy the tranquility of their surroundings. Additionally, the hotel's well-equipped facilities are noted for their convenience and functionality.
While the majority of feedback highlights exceptional cleanliness, there are occasional mentions of minor oversights during room cleaning. However, these instances appear to be rare and do not overshadow the overall positive experience that guests repeatedly emphasize regarding the pristine conditions of the hotel.
Staff
Pool
5 Star
Luxury
The hotel’s restaurants receive high praise for their fantastic service and delicious food, providing culinary delights in a comfortable and safe environment. Rooms are equipped with luxury amenities and offer breathtaking views over Tokyo, ensuring a comfortable and indulgent stay.
While some note the hotel's vast size and slightly dated decor, the overall atmosphere remains luxurious and elegant. This 5-star hotel lives up to its rating, offering an exceptional blend of comfort, high-quality service and beautiful scenery, ideal for those seeking a truly luxurious retreat.
Yes, Hotel New Otani Tokyo The Main has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.
Yes, a spa is available at Hotel New Otani Tokyo The Main.
No, Hotel New Otani Tokyo The Main doesn't allow dogs.
Yes, parking facilities are available at Hotel New Otani Tokyo The Main.
No, Hotel New Otani Tokyo The Main doesn't have a gym.
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