Hotel New Otani Tokyo Garden Tower
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Summary of reviewsHotel New Otani Tokyo Garden Tower is praised for providing an excellent blend of classic elegance and modern convenience in the heart of Tokyo. Its prime location in the Chiyoda City area allows easy access to major attractions via multiple subway lines, while maintaining a serene and tranquil atmosphere. The soundproof rooms offer exceptional views of Tokyo's skyline and Mount Fuji, with the hotel’s expansive and beautifully maintained Japanese garden providing a peaceful escape from the urban hustle.
A key highlight of the hotel is the diverse dining experience it offers. With a range of both Japanese and Western options, guests enjoy the variety, quality, and service, especially at standout venues like the teppanyaki restaurant and Kyubei Sushi. Although some find the dining prices high, and a few feel breakfast options could be more varied, the overall dining experience is highly commended.
Guests staying at Hotel New Otani find the rooms notably spacious, particularly for Tokyo standards, providing a comfortable and quiet retreat. While some comment on dated interiors, the hotel’s cleanliness standards are applauded, supplemented by exceptional housekeeping services and inviting amenities. Families especially value the spacious setups and welcoming atmosphere, supplemented by thoughtful touches like children-friendly accommodations.
Staff at Hotel New Otani Tokyo Garden Tower are consistently recognized for their professionalism and warm hospitality. Their attentiveness and service contribute significantly to the enjoyable and memorable experiences of guests, becoming an integral part of the hotel’s appeal.
Even though the free Wi-Fi occasionally faces connectivity issues, and the spa incurs extra charges, these minor setbacks do not overshadow the hotel's strengths. The New Otani successfully delivers a classic five-star experience, complete with luxurious surroundings and a welcoming ambiance, ensuring guests have a delightful stay enriched by excellent service and comprehensive amenities.
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A key highlight of the hotel is the diverse dining experience it offers. With a range of both Japanese and Western options, guests enjoy the variety, quality, and service, especially at standout venues like the teppanyaki restaurant and Kyubei Sushi. Although some find the dining prices high, and a few feel breakfast options could be more varied, the overall dining experience is highly commended.
Guests staying at Hotel New Otani find the rooms notably spacious, particularly for Tokyo standards, providing a comfortable and quiet retreat. While some comment on dated interiors, the hotel’s cleanliness standards are applauded, supplemented by exceptional housekeeping services and inviting amenities. Families especially value the spacious setups and welcoming atmosphere, supplemented by thoughtful touches like children-friendly accommodations.
Staff at Hotel New Otani Tokyo Garden Tower are consistently recognized for their professionalism and warm hospitality. Their attentiveness and service contribute significantly to the enjoyable and memorable experiences of guests, becoming an integral part of the hotel’s appeal.
Even though the free Wi-Fi occasionally faces connectivity issues, and the spa incurs extra charges, these minor setbacks do not overshadow the hotel's strengths. The New Otani successfully delivers a classic five-star experience, complete with luxurious surroundings and a welcoming ambiance, ensuring guests have a delightful stay enriched by excellent service and comprehensive amenities.
Luxury Hotel
Another part of the Hotel New Otani Tokyo, the Garden Tower provides luxury accommodation within the expansive hotel grounds. Guests can enjoy the large Japanese garden, various restaurants, and other amenities available throughout the complex.
Hotel with Spa
While specific spa details for the Garden Tower are not explicitly mentioned, it benefits from the amenities of Hotel New Otani Tokyo, including access to its spa facilities.
Family Friendly Hotel
This hotel is well-regarded and offers family-friendly amenities. It is also conveniently located.
Hotel near Nightlife Spots
The hotel offers multiple bars, providing options for a night out within the hotel. Its location in Kioicho offers access to nearby dining and entertainment.
Business Hotel
Guests staying at Hotel New Otani Tokyo Garden Tower can benefit from the hotel's business centre, which is available to staying guests only and includes 3 meeting rooms of varying sizes, as well as workstations so that guests can catch up on their work during their stay. After their meetings and work, guests can relax at the hotel's extensive spa area or spend some time unwinding at the beautiful gardens of the hotel.
Skyscraper Hotel
The skyscraper rises up to the height of 144.5 meters / 474 ft and has 40 floors with amazing views at the green gardens and the magnificent city horizon. The design of the hotel building displays the modern wavy, sleek concrete creation style, perfectly suited to the surroundings. Guests can admire the special water art in the gardens, in the tranquil and very beautiful waterfall area in close proximity to the hotel.
Hotel for Honeymoon
Romantic Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Accessible Hotel
5-Star Hotel
Guest Reviews
The Hotel New Otani Tokyo Garden Tower offers a superb location in the heart of Tokyo, perfectly situated in the Chiyoda City area. Its excellent positioning provides easy access to multiple subway lines, including the Akasaka-Mitsuke station, making it convenient for exploring major attractions across the city. The hotel is nestled in a serene setting with stunning city views, punctuated by the impressive sight of Mount Fuji from some rooms. Its proximity to vibrant commercial areas brimming with dining options and shops adds to its allure. Guests appreciate the quiet ambiance away from crowded tourist spots, while the beautiful Japanese garden offers a peaceful retreat amidst the urban surroundings. The hotel complex is expansive and self-sufficient, boasting numerous amenities, including restaurants, which further enhances the experience. Overall, the location is a perfect blend of convenience and tranquility, ideal for both leisure and business travelers seeking to uncover the charms of Tokyo.
Hotel New Otani Tokyo Garden Tower offers a diverse breakfast experience, with guests appreciating the variety of options available at multiple locations. The hotel’s fantastic central setting provides guests the chance to dine with breathtaking views, such as those from the 40th floor overlooking Tokyo or the serene Japanese garden and koi pond. The quality and freshness of the food are often praised, with the breakfast buffet labeled as exemplary and fabulous by numerous guests.
The selection includes both Japanese and Western choices, accommodating a wide range of tastes and preferences. Visitors have noted the exceptional quality of food and service, making it a memorable aspect of their stay. Families, in particular, enjoy the plentiful and satisfying breakfast options, adding to the overall positive experience.
Despite the high points, some guests find the breakfast experience not entirely aligned with expectations of a five-star hotel, especially considering the price. Concerns about lack of variety and the need for more seating during peak times are also noted. Nevertheless, the combination of high standards, superior service, and stunning views often leaves guests with lasting positive impressions of breakfast at Hotel New Otani Tokyo Garden Tower.
Hotel New Otani Tokyo Garden Tower boasts an impressive array of dining options, featuring both Japanese and Western cuisines. Guests often praise the extensive variety of restaurants within the hotel complex and appreciate the beautiful dining settings, such as the teppanyaki restaurant nestled in the garden and the dining room with views of Tokyo's delightful gardens. The French course and Kyubei Sushi stand out for their wonderful flavors, while the teppanyaki dining experience is described as unforgettable.
Dining quality is matched by excellent service, with staff receiving compliments for their attentiveness. Despite some remarks about the high cost and crowded venues, the selection of eateries is generally commended for their superior service and exceptional food quality. Many diners relished the luxury dining experiences, particularly at Sekishingei within the garden, and the cuisine at Bistro Ship is often highlighted as fantastic.
Though some guests noted drawbacks, such as high prices and breakfast quality issues, the overall dining experience is enhanced by the hotel's proximity to numerous options, both within and outside the hotel, making it convenient for those wishing to explore a wide range of culinary delights in this vibrant area.
Hotel New Otani Tokyo Garden Tower offers rooms that stand out for their spaciousness and comfort, a rare feature in the bustling heart of Tokyo. Guests frequently mention the generous size of the rooms, noting that they exceed the expectations for Tokyo standards, with some rooms even boasting a separate sitting area. Many visitors appreciate the high level of cleanliness and the sense of quiet provided by these accommodations.
The highlight for many guests is the extraordinary views, including stunning sights of Tokyo's skyline, the beautifully maintained Japanese garden, and even Mount Fuji from select rooms. Despite these remarkable features, some guests feel that the room interiors are dated and could benefit from refurbishment. Nonetheless, guests consistently praise the hotel's impeccable service, appreciating the staff's friendliness and attentiveness.
The hotel's wide array of dining and shopping options, along with its convenient location, add further appeal. Even though the hotel exhibits a more classic style, which some find charming, opinions vary on the age of the fixtures, particularly in the bathrooms. Overall, the remarkable views and spacious accommodations offer a comfortable retreat in the middle of the vibrant city, making the New Otani a favored choice for many.
Hotel New Otani Tokyo Garden Tower offers a diverse experience when it comes to sleeping arrangements, drawing praise particularly for its comfortable bedding. Many guests find the beds to be impressively comfortable, with some noting their experience with larger beds that add to the overall comfort. The ambiance of the rooms complements the quality of the beds, often described as spacious and well-equipped, providing a welcoming environment for rest.
While many guests enjoy soft, supportive mattresses and comfortable pillows, there are a few remarks about inconsistencies in bed comfort, with some beds reported as too hard or showing signs of wear. Despite these occasional issues with mattresses and pillows, the overall sentiment leans towards satisfaction, especially when considering the attention to room layout and additional amenities like air conditioning and room views.
The hotel's rooms, known for being larger than average for Tokyo, provide ample space even when accommodating multiple beds. Alongside comfortable bedding, these aspects contribute to a positive guest experience, underscoring the hotel's ability to offer a restful stay amidst its expansive premises.
Hotel New Otani Tokyo Garden Tower excels in providing a clean and comfortable stay for its guests. The hotel's spacious rooms stand out in Tokyo's urban landscape, offering ample space that is both well-kept and inviting. Numerous reviews commend the impeccable cleanliness of the rooms and the facilities, supported by a highly efficient housekeeping team that ensures each area is meticulously maintained. Travelers appreciate the modern amenities and the hotel's tranquil ambiance, alongside the splendid views, including glimpses of Mount Fuji.
The on-site Japanese garden and a variety of dining options add to the appeal, making the hotel an oasis in the city. While the interior isn't brand new, guests value the neatness and the comprehensive services available, including daily linen changes and comfortable bedding. The polite, helpful staff contributes greatly to the welcoming atmosphere.
Despite some reports of old-fashioned carpets and ceilings, these minor details do not overshadow the overall positive experience. Conveniently located near several subway stations, the hotel offers both luxury and practicality. Whether enjoying the serene garden or embracing the vibrant location, guests find their needs met with superb service and a commitment to cleanliness.
Situated among lush gardens in the vibrant cityscape of Tokyo, Hotel New Otani Tokyo Garden Tower is renowned for its exceptional staff who bring a welcoming warmth to your stay. The majority of guests are impressed by the team's friendliness, professionalism, and attention to detail, trusting that their needs will be met with accommodating and helpful service. Guests often highlight the courteous nature of the staff, who manage to make interactions smooth and pleasant, whether at the reception, the concierge, or during luggage handling.
The hospitality extended by the staff from various departments, such as those at Nadaman and in the hotel's breakfast area, consistently leaves a positive impression, adding an extra layer of enjoyment to guests' Tokyo experience. Many remark on the staff's proficient English skills which enhance communication and contribute to a seamless service experience.
Despite a minority of reviews hinting at occasional rigidity or lack of help from specific members, the overall consensus remains that the team excels at fostering an atmosphere where guests feel both valued and well-cared-for. The thoughtful and attentive service ensures that guests feel at ease, with some remarking that this level of hospitality has made their stay a truly memorable one. With impeccable service that complements the hotel's serene setting, the staff at Hotel New Otani Tokyo Garden Tower are often praised for being an essential part of the wonderful experiences had by visitors to this iconic Tokyo destination.
Hotel New Otani Tokyo Garden Tower offers Wi-Fi as part of its amenities, generally noted for being complimentary and suitable for basic internet needs. While some guests appreciated the speed and availability of the service, others experienced occasional connectivity issues, with reports of the connection dropping unexpectedly. The Wi-Fi requires a legacy login process, where guests must accept terms and conditions before connecting, and it can be inconvenient as it may necessitate reconnecting after a short period. Despite these minor inconveniences, the hotel's luxurious setting, serene gardens, and attentive services are highly praised, making it a desirable destination for travelers seeking tranquility amidst the bustling city of Tokyo.
The spa at Hotel New Otani Tokyo Garden Tower receives mixed reviews from guests. While some visitors describe it as wonderful and highly recommend it for its therapeutic benefits, others feel it falls short of the hotel's high standards due to the additional charges required to access the facilities. Despite the cost, guests praise the skillful therapists and the serene, well-kept gardens which add to the relaxing experience. However, access to the spa, gym, and pool incurs extra fees, and the pools were reported to be closed during some stays, which left some guests disappointed. On the whole, visitors value the therapeutic offerings but suggest more inclusive access could enhance the experience.
Hotel New Otani Tokyo Garden Tower is an excellent choice for families visiting Tokyo, providing a memorable experience for guests of all ages. Nestled in a tranquil, green part of the city, the hotel offers a peaceful respite from the hustle and bustle of Tokyo, while still being conveniently located near a metro station, making it easy for families to explore the city’s attractions. The hotel boasts lovely gardens and spacious rooms that cater to families, with configurations suitable for families of various sizes, including connecting rooms.
Guests have praised the hotel for being very kid-friendly. Unique touches such as housekeeping hiding stuffed animals for children to find each day add to the joy of staying here. The hotel's staff are noted for their exemplary service and accommodating nature, especially towards families with special needs, ensuring guests feel comfortable and at home.
Dining options within and around the complex are plentiful, offering a variety of cuisines that satisfy diverse palates, although some found that choices for small children were limited. The breakfast is particularly praised, providing an excellent start to the day with its wide range of offerings. Additionally, the hotel's location offers easy access to great restaurants and shopping.
While some reviews mention the significant distances due to the size of the hotel, making internal navigation challenging, overall, the hotel is highly recommended for a memorable family trip. Families can easily access the city's attractions via the nearby subway, and the quieter surroundings offer an ideal setting for a leisure vacation with children.
Hotel New Otani Tokyo Garden Tower embodies the essence of old-fashioned elegance, offering a luxurious and unforgettable experience in Tokyo. Guests praise the impeccable structure and classic five-star atmosphere, which contribute to an impressive and grand ambiance, making it a delightful place to explore. The attentiveness of the staff and overall service quality are consistently highlighted as exceptional, ensuring a comfortable and pleasant stay.
Despite its grandeur, some travelers note that the hotel's facilities feel somewhat dated, with certain amenities exclusive to specific guest sections. While the hotel's expansive offerings, such as various restaurants and stores, create a self-sufficient environment, the dining experience receives mixed reviews, with some guests finding it falling short of five-star expectations, particularly at breakfast.
The pricing of the hotel, relative to its category, is seen as fair by many, though a few guests question whether the current state aligns with five-star standards. Nonetheless, the ease of getting around from this centrally located establishment and the overall positive experiences shared by visitors affirm it as a preferred destination in Tokyo for future stays.
Hotel New Otani Tokyo Garden Tower stands out as an excellent choice for business travelers visiting Tokyo. Its vast and sophisticated environment, alongside its large conference-style facilities, makes it ideal for meetings and corporate events. The hotel is efficiently run, with a professional and responsive staff that caters well to a business clientele. Guests appreciate the strategic location, which enhances convenience for business-related activities in the bustling city. The hotel's commitment to environmentally friendly practices is another advantage, appealing to the modern, eco-conscious traveler. Overall, this elegant hotel offers great facilities and services, making it well-suited for short business stays.
Hotel New Otani Tokyo Garden Tower offers a luxurious experience marked by high-quality materials and excellent service. The hotel, a classic five-star property, boasts spacious and well-appointed rooms that contribute to a remarkable stay, enhanced by breathtaking views that capture sunsets, nightscapes, and sunrises. Guests especially appreciate the charming, relaxed atmosphere and beautifully maintained surroundings, both during the day and at night. The polite and attentive service further elevates the indulgent experience, making this hotel a favored retreat for those seeking luxury at a reasonable price.
While the facilities may not be the most modern, the overall charm and allure of the hotel remain intact. The seasoned beauty of the hotel creates a sense of nostalgia, appealing to high-end clientele who value tradition and elegance. The enchanting garden views and captivating atmosphere make it easy to recommend to travelers looking for a taste of opulence. Despite some remarks about the cost relative to the quality of services, many guests return repeatedly to savor the luxuries and comforts offered by this esteemed establishment.
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Location
Breakfast
The selection includes both Japanese and Western choices, accommodating a wide range of tastes and preferences. Visitors have noted the exceptional quality of food and service, making it a memorable aspect of their stay. Families, in particular, enjoy the plentiful and satisfying breakfast options, adding to the overall positive experience.
Despite the high points, some guests find the breakfast experience not entirely aligned with expectations of a five-star hotel, especially considering the price. Concerns about lack of variety and the need for more seating during peak times are also noted. Nevertheless, the combination of high standards, superior service, and stunning views often leaves guests with lasting positive impressions of breakfast at Hotel New Otani Tokyo Garden Tower.
Dinner
Dining quality is matched by excellent service, with staff receiving compliments for their attentiveness. Despite some remarks about the high cost and crowded venues, the selection of eateries is generally commended for their superior service and exceptional food quality. Many diners relished the luxury dining experiences, particularly at Sekishingei within the garden, and the cuisine at Bistro Ship is often highlighted as fantastic.
Though some guests noted drawbacks, such as high prices and breakfast quality issues, the overall dining experience is enhanced by the hotel's proximity to numerous options, both within and outside the hotel, making it convenient for those wishing to explore a wide range of culinary delights in this vibrant area.
Rooms
The highlight for many guests is the extraordinary views, including stunning sights of Tokyo's skyline, the beautifully maintained Japanese garden, and even Mount Fuji from select rooms. Despite these remarkable features, some guests feel that the room interiors are dated and could benefit from refurbishment. Nonetheless, guests consistently praise the hotel's impeccable service, appreciating the staff's friendliness and attentiveness.
The hotel's wide array of dining and shopping options, along with its convenient location, add further appeal. Even though the hotel exhibits a more classic style, which some find charming, opinions vary on the age of the fixtures, particularly in the bathrooms. Overall, the remarkable views and spacious accommodations offer a comfortable retreat in the middle of the vibrant city, making the New Otani a favored choice for many.
Beds
While many guests enjoy soft, supportive mattresses and comfortable pillows, there are a few remarks about inconsistencies in bed comfort, with some beds reported as too hard or showing signs of wear. Despite these occasional issues with mattresses and pillows, the overall sentiment leans towards satisfaction, especially when considering the attention to room layout and additional amenities like air conditioning and room views.
The hotel's rooms, known for being larger than average for Tokyo, provide ample space even when accommodating multiple beds. Alongside comfortable bedding, these aspects contribute to a positive guest experience, underscoring the hotel's ability to offer a restful stay amidst its expansive premises.
Cleanliness
The on-site Japanese garden and a variety of dining options add to the appeal, making the hotel an oasis in the city. While the interior isn't brand new, guests value the neatness and the comprehensive services available, including daily linen changes and comfortable bedding. The polite, helpful staff contributes greatly to the welcoming atmosphere.
Despite some reports of old-fashioned carpets and ceilings, these minor details do not overshadow the overall positive experience. Conveniently located near several subway stations, the hotel offers both luxury and practicality. Whether enjoying the serene garden or embracing the vibrant location, guests find their needs met with superb service and a commitment to cleanliness.
Staff
The hospitality extended by the staff from various departments, such as those at Nadaman and in the hotel's breakfast area, consistently leaves a positive impression, adding an extra layer of enjoyment to guests' Tokyo experience. Many remark on the staff's proficient English skills which enhance communication and contribute to a seamless service experience.
Despite a minority of reviews hinting at occasional rigidity or lack of help from specific members, the overall consensus remains that the team excels at fostering an atmosphere where guests feel both valued and well-cared-for. The thoughtful and attentive service ensures that guests feel at ease, with some remarking that this level of hospitality has made their stay a truly memorable one. With impeccable service that complements the hotel's serene setting, the staff at Hotel New Otani Tokyo Garden Tower are often praised for being an essential part of the wonderful experiences had by visitors to this iconic Tokyo destination.
Wi-Fi
Spa
Family
Guests have praised the hotel for being very kid-friendly. Unique touches such as housekeeping hiding stuffed animals for children to find each day add to the joy of staying here. The hotel's staff are noted for their exemplary service and accommodating nature, especially towards families with special needs, ensuring guests feel comfortable and at home.
Dining options within and around the complex are plentiful, offering a variety of cuisines that satisfy diverse palates, although some found that choices for small children were limited. The breakfast is particularly praised, providing an excellent start to the day with its wide range of offerings. Additionally, the hotel's location offers easy access to great restaurants and shopping.
While some reviews mention the significant distances due to the size of the hotel, making internal navigation challenging, overall, the hotel is highly recommended for a memorable family trip. Families can easily access the city's attractions via the nearby subway, and the quieter surroundings offer an ideal setting for a leisure vacation with children.
5 Star
Despite its grandeur, some travelers note that the hotel's facilities feel somewhat dated, with certain amenities exclusive to specific guest sections. While the hotel's expansive offerings, such as various restaurants and stores, create a self-sufficient environment, the dining experience receives mixed reviews, with some guests finding it falling short of five-star expectations, particularly at breakfast.
The pricing of the hotel, relative to its category, is seen as fair by many, though a few guests question whether the current state aligns with five-star standards. Nonetheless, the ease of getting around from this centrally located establishment and the overall positive experiences shared by visitors affirm it as a preferred destination in Tokyo for future stays.
Business
Luxury
While the facilities may not be the most modern, the overall charm and allure of the hotel remain intact. The seasoned beauty of the hotel creates a sense of nostalgia, appealing to high-end clientele who value tradition and elegance. The enchanting garden views and captivating atmosphere make it easy to recommend to travelers looking for a taste of opulence. Despite some remarks about the cost relative to the quality of services, many guests return repeatedly to savor the luxuries and comforts offered by this esteemed establishment.
No, Hotel New Otani Tokyo Garden Tower doesn't have any pool.
Yes, a spa is available at Hotel New Otani Tokyo Garden Tower.
No, Hotel New Otani Tokyo Garden Tower doesn't allow dogs.
Yes, parking facilities are available at Hotel New Otani Tokyo Garden Tower.
No, Hotel New Otani Tokyo Garden Tower doesn't have a gym.
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