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Hilton Tokyo Hotel

Tokyo , Shinjuku-ku, Nishishinjuku 6-6-2 (Show on Map)

8.3

Very Good

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Summary of reviewsThe Hilton Tokyo Hotel is a luxurious and exceptional five-star hotel that offers guests a fantastic experience. The hotel's location near Shinjuku station is convenient for exploring Tokyo and the included breakfast is highly recommended with a vast array of options. The rooms are clean, comfortable and spacious with lovely decor and pleasant ambiance. The hotel's impeccable cleanliness and exceptional staff are noteworthy qualities and the beds are described as comfortable and cozy. The hotel offers great facilities, including a lovely indoor pool, sauna and gym. The hotel is also a great choice for families with kids and the romantic atmosphere has been praised by guests. While there were some minor issues with wifi and breakfast service, the majority of guests highly recommend this fantastic hotel for both business and leisure travelers.
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Hotel Taking Steps Towards Sustainability

As part of Hilton’s Environmental, Social and Governance (ESG) strategy known as Travel with Purpose, Hilton Tokyo Hotel is dedicated to promoting responsible travel and tourism on a global scale. The strategy is a commitment towards creating positive environmental and social impact across all operations, supply chain, and communities, emphasizing both eco-consciousness and social responsibility.

In addition, Hilton Tokyo Hotel is determined to grow sustainably, striving to reduce the consumption of natural resources. Committed to climate action and destination stewardship, the hotel is on a mission to shape a net-zero future for not just the company, but also the global travel and tourism industry. This involves an active effort to lessen energy use, water consumption, and waste production at the hotel, showcasing Hilton Tokyo Hotel’s firm commitment towards environmental preservation.

Business Hotel

Right in the heart of the bustling district of Shinjuku in Tokyo, Hilton Tokyo Hotel is a skyscraper hotel that is connected with the metro of Tokyo through an underground walkway, making commuting to and from the hotel a breeze. It features 20 meeting rooms that cover a total space of 2,305 sq.m. and are ideal for conferences, meetings and various kinds of events, a fully-equipped business centre, an executive lounge and exquisite dining options, making it an ideal space for all your business needs.

Skyscraper Hotel

Shinjuku Kokusai Building rises up to 130 meters / 427 ft and it has 38 floors in total. The traditional luxurious hotel views, are inspiring green patches amid Shinjuku, Tokyo’s largest entertainment, business, and shopping district.

Hotel with Pool Lap Lanes

The Hilton Tokyo Hotel, dominating the skyline of Shinjuku, offers an exclusive gateway into the city's largest entertainment, business, and shopping district. This hotel, directly connected to the Tokyo Metro through an underground walkway, is a hub of convenience and luxury.

For fitness enthusiasts and casual swimmers alike, the hotel offers an indoor pool equipped with a lap lane. This facility allows for an invigorating swim session, perfect for maintaining a fitness routine or simply unwinding. With rooftop tennis courts, a health club featuring a sauna and whirlpool, the Hilton Tokyo presents a comprehensive suite of amenities to cater to a spectrum of recreational needs.

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

King Hilton Room This stylish room features views of Shinjuku, and comes with a glass work desk, a comfortable armchair and Hilton Serenity beds. Includes a TV with video-on-demand, and high speed internet access. Includes free access to the hotel's indoor pool, sauna and fitness centre.

Twin Hilton Room This stylish room features modern Japanese decors and views of Shinjuku. Comes with a glass work desk, a comfortable armchair and Hilton Serenity beds. Includes a TV with video-on-demand, and high speed internet access. Includes free access to the hotel's indoor pool, sauna and fitness centre.

Executive King Room This elegant room features city and park views, a 32-inch flat-screen TV, and relaxing robes. Comes with a glass work desk, a comfortable armchair by the window and Hilton Serenity beds, while shower and bath amenities are available. Offers Executive Lounge access with free breakfast and evening cocktails. Includes free access to the hotel's indoor pool, sauna and fitness centre. Both WiFi and wired internet are available for free. This is a non-smoking room.

Executive Twin Room This elegant room features city and park views, a 32-inch flat-screen TV, and relaxing robes. Comes with a glass work desk, a comfortable armchair by the window and Hilton Serenity beds, while shower and bath amenities are available. Offers Executive Lounge access with free breakfast and evening cocktails. Includes free access to the hotel's indoor pool, sauna and fitness centre. Both WiFi and wired internet are available for free. This is a non-smoking room.

Executive King Junior Suite This modern spacious suite features park views, a 40-inch flat-screen TV with DVD player, and a large sofa space. Complimentary access to the Executive Lounge on the 37th floor, which comes with free breakfast and evening cocktails. High speed internet access is available. Includes free access to the hotel's indoor pool, sauna and fitness centre. This is a non-smoking room.

Executive King City Suite This spacious one bedroom suite offers city views and a separate living room area with sofa. Features 2 flat-screen TVs with bluray DVD player and high speed internet access. Complimentary Executive Lounge access (located on 37th floor) with free breakfast and evening cocktails included. Includes free access to the hotel's indoor pool, sauna and fitness centre. This is a non-smoking room.

Deluxe Twin Room The room is located between the 11th-19th floor. This stylish room features views of Shinjuku. Includes a TV with video-on-demand, and high speed internet access. Includes free access to the hotel's indoor pool, sauna and fitness centre. This is a non-smoking room.

Executive Twin Junior Suite This modern spacious suite features park views, a 40-inch flat-screen TV with DVD player, and a large sofa space. Complimentary access to the Executive Lounge on the 37th floor, which comes with free breakfast and evening cocktails included. High speed internet access is available. Includes free access to the hotel's indoor pool, sauna and fitness centre. This is a non-smoking room.

Deluxe King Room Fully renovated room with modern Japanese touches. The room has a 40' TV. This is a non-smoking room.

Executive King Tower Suite Featuring luxurious décor, this executive suite is fitted with a comforting living room and wide windows looking out to Shinjuku Central Park. The suite also comes with a reading chair beside the windows and a large private bathroom. This is a non-smoking room.

Executive Twin Tower Suite This suite provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

Premium Twin Room The unit has 1 bed.

Premium King Room The spacious air-conditioned double room features a TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

About Hilton Tokyo Hotel

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Guest Reviews

8.3

Very Good

Location

The Hilton Tokyo Hotel is a great option for travelers who want a convenient and central location. With easy access to the subway and connecting tunnel to Shinjuku Station, it's a prime spot for exploring Tokyo. Some guests noted that it's a bit of a walk to the central station, but the nearest metro station is still conveniently located nearby. While the location may not be ideal for those with physical limitations, the hotel is fairly close to the Tokyo Marathon start area and surrounded by stores, train stations and restaurants. Overall, guests appreciated the convenient and good location of the Hilton Tokyo Hotel.

Breakfast

If you're staying at Hilton Tokyo Hotel, you can look forward to a fantastic breakfast. Many guests have praised the good breakfast spread and delicious food with some even describing it as sensational. You won't be disappointed by the included breakfast, as they pretty much have any option you can think of. Reviewers especially enjoyed the breakfast buffet and the chef that would cook eggs to order. While some guests found the breakfast to be always the same, others appreciated the nice restaurants and bars at the hotel that offered good choices for dining. However, a few guests found the breakfast to be disappointing and the service impersonal and inattentive. Overall though, guests enjoyed the excellent breakfast and the great location near Shinjuku station.

Rooms

The Hilton Tokyo Hotel offers clean, comfortable and spacious rooms, which are modern and well-furnished with good-sized beds, lovely decor and lovely Japanese touches. While some guests found the room size a bit small, others remarked on the big rooms, which are spacious (by Tokyo standards) and quiet. The hotel rooms are spotlessly clean with impeccable decor and cleanliness. Some guests noted that the rooms need a bit of TLC or a renovation, but they enjoyed the classic ambiance of the hotel. While some rooms had outdated facilities or a cramped bathroom, others had spectacular views or were located on the top floor. The hotel staff was accommodating and the hotel provided all the essential amenities, including iron and ironing board. Overall, the Hilton Tokyo Hotel offers clean and comfortable rooms with lovely decor and pleasant ambiance, making for a comfortable stay.

Beds

The guests who stayed at the Hilton Tokyo Hotel shared their pleasant experience with the comfortable beds and bedding. They found the room temperature ideal and had a good night's sleep as the bedding was soft and cozy. The rooms were spacious with comfortable single or double beds and fluffy pillows. The cotton towel blanket provided was also appreciated for its cooling effect. Overall, the beds were described as comfortable, soft and provided a good sleep experience.

Cleanliness

The Hilton Tokyo Hotel boasts of its impeccable cleanliness, as mentioned by guests who have stayed in the hotel. Guests have described the hotel as being very clean, spotless and having good amenities. Some guests even mentioned the sheets and towels smelling nice. The hotel's cleaning staff was also noted to be particularly excellent in ensuring the room's cleanliness. Despite the pandemic, guests felt safe and comfortable staying in the hotel because of its cleanliness. The pool was also modern, clean and relaxing. The hotel's location is excellent and the rooms are spacious, clean and bright; perfect for Tokyo standards. The staff was friendly and hospitable, making guests feel welcome throughout their stay. However, some guests mentioned minor issues, such as the bathroom not being as clean as they expected or the towels being a bit rough. Despite these minor concerns, the Hilton Tokyo Hotel still offers a fantastic experience, from the refreshing and clean atmosphere to the hospitality of its staff.

Staff

The Hilton Tokyo Hotel is known for its exceptional staff with guests praising the friendly, attentive and helpful nature of the employees. The cleaning and front room staff are great and there are specific mentions of excellence from Yuki and Lisa from the Concierge section. Guests loved the shuttle bus to/from the station and the exceptional customer service they received. While there were a few negative experiences with a rude waiter, the majority of the staff were described as polite, kind and professional. Many commented on the English-friendly staff and their willingness to go above and beyond to make their stay comfortable. Overall, the staff's hospitality exceeded expectations and made for a very enjoyable trip.

Wi-Fi

The wifi situation at Hilton Tokyo Hotel seems to have received mixed reviews. Some guests were disappointed that wifi was not included in their stay and had to be purchased separately or required Hilton membership, which some found to be inconvenient. However, those who were able to use the wifi reported that the connection was fast and reliable and the staff was helpful in addressing any concerns. It's important to note that some guests were unaware of the fees for wifi when booking through certain platforms and were surprised upon arrival. Additionally, some commented on the lack of USB charging ports in their rooms. Overall, it's clear that the wifi situation is not perfect at Hilton Tokyo Hotel, but those who were able to access it were generally satisfied with the connection.

Gym

The gym at Hilton Tokyo Hotel is highly recommended by guests, who describe it as having great facilities and being pretty decent for a hotel gym. In addition to the gym, guests can also take advantage of complimentary computer use and sauna facilities. While some guests did mention noise disturbance from a fellow gym-goer, overall the facilities were considered top-notch. The only downsides mentioned were the need for reservation of pool time and early closing times, which may not be ideal for business travelers.

Pool

The Hilton Tokyo Hotel boasts a modern and clean pool area that guests love. However, guests should be prepared to book their pool use in advance, as there is a limit of one 40-minute session per day. Despite this, the pool is not busy and guests can relax in peace. Children have their own play lane and there is also a separate bath area for after-swim relaxation. While some guests experienced organizational issues with pool hours, overall, the pool is a great feature of the hotel.

Parking

The Hilton Tokyo Hotel offers guests an ease of parking at a reasonable cost. Though the hotel doesn't have an airport shuttle, guests find the parking convenient despite having to pay for it. The parking space is considered spacious for metropolitan standards and there are no particular issues with regards to it. While some guests had difficulty with the hotel's transportation information, others found the 10-minute walk to the nearest central station or the 15-minute taxi ride to be bearable. Overall, the parking situation at Hilton Tokyo appears to be satisfactory.

Family

The Hilton Tokyo Hotel is a great choice for families with kids. Despite getting two rooms for a family of five, the hotel made their stay enjoyable. Muslim guests appreciated the hotel's consideration towards their needs. While there are some restrictions for kids in the Japanese bath and ladies locker room, staff were accommodating to guests struggling with mobility issues. Although sharing the pool with a large family might not be the most refreshing, the hotel's buffet on the first floor was delicious and had a wide variety of food that even small children enjoyed. Female guests also found the room to be relaxing and comfortable, thanks to the excellent hotel service. Overall, the hotel has plenty of activities and amenities for kids, making it an excellent place for families to stay.

5 Star

The Hilton Tokyo Hotel has exceeded the expectations of many guests with their exceptional five-star services and facilities. The hotel's great location near Shinjuku station is highly praised by travelers. The included breakfast is also highly recommended, offering a vast array of options. Cleanliness and hospitality are also noteworthy qualities of the hotel and guests rave about the comfortable beds. Despite some negative reviews, the majority of guests highly recommend this fantastic hotel.

Business

If you're a business traveler headed to Shinjuku, the Hilton Tokyo Hotel is the perfect spot for your stay. The Executive lounge rooms offer great bonuses worth the extra cost. The beds are comfortable and the facilities are top-notch, though it's worth noting that you'll need to make reservations for the pool in advance and it closes too early for our liking. While there were a few hiccups (such as staffing shortages due to Covid-19 affecting the Executive check-in and lounge), overall this five-star hotel is a great choice for business use. Unfortunately, there were no charging stations for your electronic devices and some guests reported not having business-oriented tables and chairs. Keep your eye out for end-of-year restrictions on Executive lounge usage, as some guests were unaware of booking requirements. Overall, a great choice for business travelers.

Indoor Pool

If you're looking for some aquatic relaxation during your stay at the Hilton Tokyo Hotel, you're in luck! The hotel features a lovely indoor pool, perfect for a refreshing dip or a few laps. While the pool does require advance reservations and a maximum stay of 40 minutes, guests noted that it's well worth planning ahead for. Some even likened the experience to visiting a traditional Japanese onsen with the soothing waters and serene atmosphere. So don't hesitate to take advantage of this lovely amenity during your stay - you won't regret it!

Luxury

The Hilton Tokyo Hotel provides a luxurious stay for guests, as confirmed by multiple positive reviews. The hotel's lobby is beautiful and the services provided are of high standard. Guests raved about the amazing hotel with some even feeling like they were overseas due to the incredible experience. The location of the hotel is excellent with easy access to train and bus terminals. The rooms themselves are incredibly lavish and spacious with some featuring an amazing bathroom that combines a bathtub and a shower. The breakfast served is rich and varied with fresh fruits, vegetables and natural juices, along with a chef making omelets to your liking. Japanese cuisine and warm drinks are also offered. The staff is very polite and always eager to provide information. The concierge even recommended the perfect spot for cherry blossom viewing. Overall, the Hilton Tokyo Hotel offers a luxurious stay that makes guests feel as if they're in a foreign country.

Romantic

The Hilton Tokyo Hotel has been praised for its romantic atmosphere by guests who have stayed there. Some guests were delighted to receive room upgrades and complimentary drinks to celebrate special occasions such as birthdays. The hotel's stunning views were also mentioned as a contributing factor to a romantic experience. Soft sunlight filtering through shoji screens in some rooms added to the charm. Overall, the Hilton Tokyo Hotel seemed to have a certain magical quality that left guests feeling grateful and in a romantic mood.

Yes, Hilton Tokyo Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

No, a spa isn't available at Hilton Tokyo Hotel.

No, Hilton Tokyo Hotel doesn't allow dogs.

Yes, parking facilities are available at Hilton Tokyo Hotel.

Yes, Hilton Tokyo Hotel has a gym.

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