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Big Hotels in Tijuana
165 HOTELS IN AND AROUND TIJUANARanking can be influenced by the commissions we receive.
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Summary of reviews
Quartz Hotel & Spa, located in a lively neighborhood of Tijuana near the U.S.-Mexico border, offers an exceptional experience characterized by its convenience, safety, and modern amenities. Its strategic position makes it an ideal choice for travelers seeking quick access to border crossing points, downtown attractions, and medical offices, all within a clean and quiet environment ripe with local dining and entertainment options. Stunning views of Tijuana from the modern, spacious rooms add to the allure.
While breakfast reviews are mixed, many guests find it outstanding, especially enjoying the chilaquiles, with the breakfast inclusion viewed as a significant perk. Nearby dining options further enhance convenience beyond the hotel's offerings. Dinner experiences are praised for their excellence, with a variety of quality culinary options on-site, providing great value and a memorable dining journey.
Guests consistently commend the cleanliness, comfort, and stylish design of the rooms, complemented by modern technology and inviting facilities like a heated pool and spa, creating a tranquil escape. The exceptional service offered by the friendly and professional staff, particularly noted at the front desk and in dining areas, significantly enhances the guest experience, making visitors feel welcomed and well-cared for.
The spa and pool facilities are highlights, with the spa offering excellent treatments and the pool area being clean, spacious, and inviting, equipped with a rooftop setting and additional amenities for family enjoyment. Secure underground parking and convenient access options add to the guest experience, ensuring peace of mind for those arriving with vehicles.
While some guests have mixed feelings about the firmness of beds, the general consensus supports a comfortable sleep environment. Overall, Quartz Hotel & Spa is acclaimed for its five-star services, cleanliness, and luxurious environment, justifying its premium price as a top choice for both short getaways and extended stays.
While breakfast reviews are mixed, many guests find it outstanding, especially enjoying the chilaquiles, with the breakfast inclusion viewed as a significant perk. Nearby dining options further enhance convenience beyond the hotel's offerings. Dinner experiences are praised for their excellence, with a variety of quality culinary options on-site, providing great value and a memorable dining journey.
Guests consistently commend the cleanliness, comfort, and stylish design of the rooms, complemented by modern technology and inviting facilities like a heated pool and spa, creating a tranquil escape. The exceptional service offered by the friendly and professional staff, particularly noted at the front desk and in dining areas, significantly enhances the guest experience, making visitors feel welcomed and well-cared for.
The spa and pool facilities are highlights, with the spa offering excellent treatments and the pool area being clean, spacious, and inviting, equipped with a rooftop setting and additional amenities for family enjoyment. Secure underground parking and convenient access options add to the guest experience, ensuring peace of mind for those arriving with vehicles.
While some guests have mixed feelings about the firmness of beds, the general consensus supports a comfortable sleep environment. Overall, Quartz Hotel & Spa is acclaimed for its five-star services, cleanliness, and luxurious environment, justifying its premium price as a top choice for both short getaways and extended stays.
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Luxury
Spa
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Summary of reviews
ibis Tijuana is widely praised for its strategic location in the quiet yet central Zona Rio, offering guests convenience and accessibility to key points such as the border, downtown Tijuana, shopping centers, restaurants and cultural spots. The location's safety and modern facilities, including secure parking, make it an excellent choice for business and leisure travelers.
Breakfast at ibis Tijuana garners favorable feedback with guests appreciating the variety and quality of the buffet. While some inconsistencies exist regarding breakfast inclusion in the room rate and occasional preparation issues, the general consensus is positive, describing the breakfast as plentiful and delicious.
The dinner service receives mixed reviews. While the bar and certain dishes are well-received, the food quality can be inconsistent with some guests finding the menu satisfactory but not exceptional.
Rooms at ibis Tijuana offer a compact and functional design that many guests find clean, modern and comfortable. However, some guests find the rooms and bathrooms too small and there are occasional reports of maintenance issues such as improper heating, air conditioning problems and clogged showers. Despite these drawbacks, the cleanliness and security of the rooms are generally appreciated.
Cleanliness is a strong point for ibis Tijuana. Guests frequently commend the hotel's clean, modern facilities and well-maintained common areas. The staff's friendliness and effective housekeeping contribute to a positive overall experience, despite minor setbacks in some specific areas.
The staff at ibis Tijuana are generally viewed positively, described as friendly, attentive and hospitable. While occasional issues with unprofessional behavior and poor management have been noted, the overall service provided by the courteous staff leaves a favorable impression.
The hotel's wifi is mostly praised for being strong and high-speed, making it suitable for both leisure and business guests. However, some guests experience signal issues in certain rooms and occasional outages.
Parking at ibis Tijuana is another area with mixed reviews. While the availability of underground parking and valet service are appreciated, the limited and tight spaces and the necessity to pay for parking can be problematic, especially during busy times.
For families, ibis Tijuana offers a safe environment with a convenient location. While the room sizes may be compact for families, the overall safety and family-friendly atmosphere are appreciated.
The beds receive mixed feedback as well with some guests finding them comfortable and others describing them as too firm or hard. Issues with cleanliness and maintenance of the beds are occasionally reported, but overall, the facilities are clean.
For business travelers, ibis Tijuana stands out as a reliable choice due to its convenient location, modern facilities and secure environment. Despite minor inconveniences such as slow wifi at times and a narrow parking entrance, the hotel meets the basic needs of professionals.
The hotel is also recognized for its accessibility features, offering easy access to local amenities and ensuring security with key-operated elevators. Additionally, ibis Tijuana's pet-friendly policy makes it an ideal choice for dog owners, though guests should be aware of the extra costs associated.
In summary, ibis Tijuana is a well-regarded hotel offering modern, clean facilities with strategic convenience. Its prime location, friendly staff and accessibility make it a considerable option for various types of travelers, despite a few areas that could benefit from improvements.
Breakfast at ibis Tijuana garners favorable feedback with guests appreciating the variety and quality of the buffet. While some inconsistencies exist regarding breakfast inclusion in the room rate and occasional preparation issues, the general consensus is positive, describing the breakfast as plentiful and delicious.
The dinner service receives mixed reviews. While the bar and certain dishes are well-received, the food quality can be inconsistent with some guests finding the menu satisfactory but not exceptional.
Rooms at ibis Tijuana offer a compact and functional design that many guests find clean, modern and comfortable. However, some guests find the rooms and bathrooms too small and there are occasional reports of maintenance issues such as improper heating, air conditioning problems and clogged showers. Despite these drawbacks, the cleanliness and security of the rooms are generally appreciated.
Cleanliness is a strong point for ibis Tijuana. Guests frequently commend the hotel's clean, modern facilities and well-maintained common areas. The staff's friendliness and effective housekeeping contribute to a positive overall experience, despite minor setbacks in some specific areas.
The staff at ibis Tijuana are generally viewed positively, described as friendly, attentive and hospitable. While occasional issues with unprofessional behavior and poor management have been noted, the overall service provided by the courteous staff leaves a favorable impression.
The hotel's wifi is mostly praised for being strong and high-speed, making it suitable for both leisure and business guests. However, some guests experience signal issues in certain rooms and occasional outages.
Parking at ibis Tijuana is another area with mixed reviews. While the availability of underground parking and valet service are appreciated, the limited and tight spaces and the necessity to pay for parking can be problematic, especially during busy times.
For families, ibis Tijuana offers a safe environment with a convenient location. While the room sizes may be compact for families, the overall safety and family-friendly atmosphere are appreciated.
The beds receive mixed feedback as well with some guests finding them comfortable and others describing them as too firm or hard. Issues with cleanliness and maintenance of the beds are occasionally reported, but overall, the facilities are clean.
For business travelers, ibis Tijuana stands out as a reliable choice due to its convenient location, modern facilities and secure environment. Despite minor inconveniences such as slow wifi at times and a narrow parking entrance, the hotel meets the basic needs of professionals.
The hotel is also recognized for its accessibility features, offering easy access to local amenities and ensuring security with key-operated elevators. Additionally, ibis Tijuana's pet-friendly policy makes it an ideal choice for dog owners, though guests should be aware of the extra costs associated.
In summary, ibis Tijuana is a well-regarded hotel offering modern, clean facilities with strategic convenience. Its prime location, friendly staff and accessibility make it a considerable option for various types of travelers, despite a few areas that could benefit from improvements.
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Sustainability Journey
Family
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+1
Info
Summary of reviews
City Express Plus by Marriott Tijuana is highly regarded for its exceptional location, appealing to both business and leisure travelers. Situated near various cafes, restaurants, shopping areas and key points of interest, the hotel's central position provides convenient access to visa processing centers and the U.S. Embassy. The well-lit and ample parking facilities add to the overall positive experience.
Many guests commend the hotel's clean and modern spaces with rooms frequently described as super clean, spacious and well-lit. The comfort of the beds stands out, though some guests did find the room sizes smaller than expected. While the modern design and cleanliness are consistently praised, there are occasional reports of unpleasant odors and minor maintenance issues. Overall, the accommodations are comfortable, though there is room for improvement in maintenance and room size perceptions.
The staff receives high marks for their professionalism, friendliness and attentiveness, significantly enhancing the guest experience. Many visitors appreciate the helpful and polite demeanor of the employees, though service consistency remains an area for improvement. Despite some reports of slow or unwelcoming service, the staff generally contribute positively to guests' stays.
Breakfast at the hotel elicits mixed reactions with many finding the complimentary continental breakfast basic and lacking in variety. However, guests who opted for the hot breakfast buffet praised its quality and the excellent restaurant service. Extending the breakfast schedule and improving the variety of options could enhance guest satisfaction.
Guest feedback on the amenities, like the free WiFi service, is mixed. While some find the internet connection satisfactory, others experience connectivity issues, particularly in their rooms. Fixing these inconsistencies could improve the overall experience. The hotel's comfortable and secure parking facilities are generally well-received, ensuring peace of mind for vehicle owners.
The cleanliness and modern look of the hotel's facilities are among its strong points with many appreciating the comfortable accommodations and modern aesthetics. While occasional cleanliness issues and maintenance problems were reported, the overall quality tends toward satisfaction.
In general, City Express Plus by Marriott Tijuana offers a contemporary, convenient and comfortable stay, especially for business travelers, though there are areas like breakfast variety, WiFi consistency and room maintenance where continued improvement could further elevate the guest experience.
Many guests commend the hotel's clean and modern spaces with rooms frequently described as super clean, spacious and well-lit. The comfort of the beds stands out, though some guests did find the room sizes smaller than expected. While the modern design and cleanliness are consistently praised, there are occasional reports of unpleasant odors and minor maintenance issues. Overall, the accommodations are comfortable, though there is room for improvement in maintenance and room size perceptions.
The staff receives high marks for their professionalism, friendliness and attentiveness, significantly enhancing the guest experience. Many visitors appreciate the helpful and polite demeanor of the employees, though service consistency remains an area for improvement. Despite some reports of slow or unwelcoming service, the staff generally contribute positively to guests' stays.
Breakfast at the hotel elicits mixed reactions with many finding the complimentary continental breakfast basic and lacking in variety. However, guests who opted for the hot breakfast buffet praised its quality and the excellent restaurant service. Extending the breakfast schedule and improving the variety of options could enhance guest satisfaction.
Guest feedback on the amenities, like the free WiFi service, is mixed. While some find the internet connection satisfactory, others experience connectivity issues, particularly in their rooms. Fixing these inconsistencies could improve the overall experience. The hotel's comfortable and secure parking facilities are generally well-received, ensuring peace of mind for vehicle owners.
The cleanliness and modern look of the hotel's facilities are among its strong points with many appreciating the comfortable accommodations and modern aesthetics. While occasional cleanliness issues and maintenance problems were reported, the overall quality tends toward satisfaction.
In general, City Express Plus by Marriott Tijuana offers a contemporary, convenient and comfortable stay, especially for business travelers, though there are areas like breakfast variety, WiFi consistency and room maintenance where continued improvement could further elevate the guest experience.
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Sustainability Journey
Spa
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+1
Info
Summary of reviews
One Tijuana Otay emerges as a highly praised accommodation, especially for its strategic and secure location. Situated in a bustling shopping plaza, it offers guests easy access to a variety of shops, restaurants, cafes, bars and entertainment options such as a cinema and gym. Its close proximity to Tijuana International Airport and the American Consulate adds to its appeal for both travelers and those handling visa procedures. Guests appreciate the safety of the area and the convenience of having essentials within walking distance, making it an ideal choice for short stays.
The hotel also garners consistent praise for its breakfast offerings. Described as delicious, fresh and varied, the breakfast service features clean and well-served buffets that cater to different guest preferences with a wide schedule. While some suggest minor improvements in variety and managing congestion during busy periods, the breakfast is regarded as a satisfying and valuable inclusion.
Room cleanliness and comfort are frequently commended with terms like "exceptionally clean" and "cozy" being used. However, the compact size of the rooms is a common point of contention. Some guests find the spaces too small or cramped with narrow bathroom entrances exacerbating the sense of limited space. Noise from neighboring rooms and outside areas can also be a concern. Despite these issues, the rooms are noted for their modern decor and functional design.
The staff at One Tijuana Otay receive high marks for their attentive, polite and accommodating nature. Guests frequently describe them as friendly and helpful with efficient service at check-in and check-out contributing to a positive experience.
The hotel's Wi-Fi service receives mixed reviews, although many guests find the internet speed satisfactory. Some, however, experience connectivity issues in certain areas of the hotel.
Beds are generally praised for their comfort and cleanliness, although a few guests report issues with bed size and pillow quality. Despite these occasional concerns, most visitors find the beds conducive to a restful stay.
Overall, One Tijuana Otay offers a straightforward and pleasant experience that aligns well with three-star hotel expectations. It provides good value for money with well-maintained facilities and a convenient location, making it a recommended option for travelers seeking a practical and comfortable stay.
The hotel also garners consistent praise for its breakfast offerings. Described as delicious, fresh and varied, the breakfast service features clean and well-served buffets that cater to different guest preferences with a wide schedule. While some suggest minor improvements in variety and managing congestion during busy periods, the breakfast is regarded as a satisfying and valuable inclusion.
Room cleanliness and comfort are frequently commended with terms like "exceptionally clean" and "cozy" being used. However, the compact size of the rooms is a common point of contention. Some guests find the spaces too small or cramped with narrow bathroom entrances exacerbating the sense of limited space. Noise from neighboring rooms and outside areas can also be a concern. Despite these issues, the rooms are noted for their modern decor and functional design.
The staff at One Tijuana Otay receive high marks for their attentive, polite and accommodating nature. Guests frequently describe them as friendly and helpful with efficient service at check-in and check-out contributing to a positive experience.
The hotel's Wi-Fi service receives mixed reviews, although many guests find the internet speed satisfactory. Some, however, experience connectivity issues in certain areas of the hotel.
Beds are generally praised for their comfort and cleanliness, although a few guests report issues with bed size and pillow quality. Despite these occasional concerns, most visitors find the beds conducive to a restful stay.
Overall, One Tijuana Otay offers a straightforward and pleasant experience that aligns well with three-star hotel expectations. It provides good value for money with well-maintained facilities and a convenient location, making it a recommended option for travelers seeking a practical and comfortable stay.
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3 Star
Sustainability Journey
$
+1
Info
Summary of reviews
City Express by Marriott Tijuana Insurgentes is generally well-regarded for its convenient and prime location in Tijuana. The hotel is strategically placed near restaurants, shopping centers, a plaza and a shopping mall, along with other amenities such as parks, museums and supermarkets. Its proximity to a baseball stadium and overall accessible and safe environment make it a favorable choice for many travelers.
The breakfast experience at this hotel is typically positive with guests appreciating the quality and variety of the offerings. The inclusion of both regional dishes and standard American breakfast items is well-received, despite some calls for more variety and healthier options over longer stays. The staff's friendliness and attentiveness during breakfast further enhance this dining experience.
Rooms at City Express by Marriott Tijuana Insurgentes are described as comfortable and well-equipped, though somewhat basic and minimalist. The comfort of the beds is particularly noted, providing a good value for the price. Nevertheless, there are recurring issues with room cleanliness and maintenance, including small room sizes, dim lighting, stained curtains and unpleasant odors. Some guests have reported problems with air conditioning and electrical connectors, indicating areas for improvement in room maintenance.
Cleanliness has yielded mixed reviews. Many guests praise the hotel's good service and friendly staff with the lobby and some rooms being well-maintained and cleaned. However, significant issues have been reported, such as dirty carpets, stained walls and curtains and unpleasant odors in rooms and hallways. These cleanliness inconsistencies suggest a need for better sanitation practices across the hotel.
The hotel staff is generally commended for their friendliness and professionalism. The reception and breakfast staff receive particular praise for their excellent service and attentiveness. Some guests, however, have encountered unhelpful or even rude interactions, highlighting an area of improvement in the consistency of guest services.
WiFi connectivity at the hotel is another area where guests have had mixed experiences. While some report satisfactory internet service, many others have faced issues with weak and unreliable connections, affecting their ability to use the WiFi effectively.
In summary, City Express by Marriott Tijuana Insurgentes offers a well-located, comfortable stay with generally positive breakfast and staff interactions. However, improvements in room cleanliness, maintenance and WiFi connectivity could enhance the overall guest experience.
The breakfast experience at this hotel is typically positive with guests appreciating the quality and variety of the offerings. The inclusion of both regional dishes and standard American breakfast items is well-received, despite some calls for more variety and healthier options over longer stays. The staff's friendliness and attentiveness during breakfast further enhance this dining experience.
Rooms at City Express by Marriott Tijuana Insurgentes are described as comfortable and well-equipped, though somewhat basic and minimalist. The comfort of the beds is particularly noted, providing a good value for the price. Nevertheless, there are recurring issues with room cleanliness and maintenance, including small room sizes, dim lighting, stained curtains and unpleasant odors. Some guests have reported problems with air conditioning and electrical connectors, indicating areas for improvement in room maintenance.
Cleanliness has yielded mixed reviews. Many guests praise the hotel's good service and friendly staff with the lobby and some rooms being well-maintained and cleaned. However, significant issues have been reported, such as dirty carpets, stained walls and curtains and unpleasant odors in rooms and hallways. These cleanliness inconsistencies suggest a need for better sanitation practices across the hotel.
The hotel staff is generally commended for their friendliness and professionalism. The reception and breakfast staff receive particular praise for their excellent service and attentiveness. Some guests, however, have encountered unhelpful or even rude interactions, highlighting an area of improvement in the consistency of guest services.
WiFi connectivity at the hotel is another area where guests have had mixed experiences. While some report satisfactory internet service, many others have faced issues with weak and unreliable connections, affecting their ability to use the WiFi effectively.
In summary, City Express by Marriott Tijuana Insurgentes offers a well-located, comfortable stay with generally positive breakfast and staff interactions. However, improvements in room cleanliness, maintenance and WiFi connectivity could enhance the overall guest experience.
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Big
Sustainability Journey
Business
$
+2
Info
Summary of reviews
Hilton Garden Inn Tijuana Airport is generally praised for its excellent location, offering proximity to the airport, U.S. consulate, border crossings and a variety of dining and shopping options. This central positioning adds significant convenience for both leisure and business travelers, making it a strategic choice for those visiting Tijuana.
The hotel’s staff receives consistent accolades for their friendliness and helpfulness, particularly the receptionists who are often described as impeccable and attentive. This high level of service contributes positively to the overall guest experience.
The rooms at Hilton Garden Inn Tijuana Airport are noted for being spacious and comfortable with many guests appreciating the cozy beds and exceptional pillows. Cleanliness is generally well-regarded, enhancing the comfort of the stay. However, some rooms are in need of renovation with certain guests noting issues like poor lighting, outdated facilities and occasional maintenance problems.
Breakfast at Hilton Garden Inn Tijuana Airport garners mixed reviews. Many guests enjoy the quality and taste of the breakfast, citing friendly service and tasty offerings. However, some feel that the buffet lacks variety and consider the additional cost to be on the higher side for the options available.
Dinner experiences in the hotel are similarly varied. The restaurant is praised for its excellent service and delicious meals, but there are critiques regarding the food quality, high drink prices and inconvenient location within the hotel.
The internet service, while appreciated by many for its performance and availability, has inconsistencies with some guests experiencing intermittent connectivity. The gym, though functional, could benefit from upgrades and better maintenance to meet guest expectations more effectively.
Business travelers find the hotel accommodating with good amenities like tables and desks in the rooms, stable internet connectivity and a practical environment conducive for remote work. It also offers good value for its location and services.
Accessibility is a notable advantage of Hilton Garden Inn Tijuana Airport, particularly for those visiting the consular office. However, better internal accessibility features could improve the experience for guests with physical limitations.
Overall, Hilton Garden Inn Tijuana Airport offers a comfortable stay with excellent service, a central location and considerable convenience for both leisure and business travelers, though certain aspects like room updates, dining variety and internal accessibility could benefit from improvements.
The hotel’s staff receives consistent accolades for their friendliness and helpfulness, particularly the receptionists who are often described as impeccable and attentive. This high level of service contributes positively to the overall guest experience.
The rooms at Hilton Garden Inn Tijuana Airport are noted for being spacious and comfortable with many guests appreciating the cozy beds and exceptional pillows. Cleanliness is generally well-regarded, enhancing the comfort of the stay. However, some rooms are in need of renovation with certain guests noting issues like poor lighting, outdated facilities and occasional maintenance problems.
Breakfast at Hilton Garden Inn Tijuana Airport garners mixed reviews. Many guests enjoy the quality and taste of the breakfast, citing friendly service and tasty offerings. However, some feel that the buffet lacks variety and consider the additional cost to be on the higher side for the options available.
Dinner experiences in the hotel are similarly varied. The restaurant is praised for its excellent service and delicious meals, but there are critiques regarding the food quality, high drink prices and inconvenient location within the hotel.
The internet service, while appreciated by many for its performance and availability, has inconsistencies with some guests experiencing intermittent connectivity. The gym, though functional, could benefit from upgrades and better maintenance to meet guest expectations more effectively.
Business travelers find the hotel accommodating with good amenities like tables and desks in the rooms, stable internet connectivity and a practical environment conducive for remote work. It also offers good value for its location and services.
Accessibility is a notable advantage of Hilton Garden Inn Tijuana Airport, particularly for those visiting the consular office. However, better internal accessibility features could improve the experience for guests with physical limitations.
Overall, Hilton Garden Inn Tijuana Airport offers a comfortable stay with excellent service, a central location and considerable convenience for both leisure and business travelers, though certain aspects like room updates, dining variety and internal accessibility could benefit from improvements.
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Big
Sustainability Journey
Honeymoon
$
+7
Info
Summary of reviews
Baja Inn Hoteles La Mesa stands out for its excellent location, drawing praise from both leisure and business travelers. Centrally situated in a safe area, the hotel is within walking distance of popular attractions such as CBX, Galerías shopping center and Caliente Stadium. Additionally, essential amenities like transport options, banks, pharmacies and convenience stores are merely steps away. This prime location is enhanced by stellar customer service, marked by staff attentiveness and willingness to accommodate special requests, ensuring a seamless stay.
Guests frequently highlight the cleanliness of the hotel, appreciating the spotless rooms, bathrooms and common areas. Daily housekeeping contributes to the consistently high cleanliness standards, fostering a safe and welcoming environment. The positive impact of the friendly and efficient staff is also noted with many describing them as professional and helpful, particularly the front desk and restaurant personnel.
The rooms at Baja Inn Hoteles La Mesa cater to various needs with many guests finding them comfortable and clean. Despite occasional comments about noise, small room size and cold temperatures, the overall conditions are commendable. Some flexibility in room changes further enhances guest satisfaction. However, bed and pillow comfort received less favorable feedback with multiple reviews describing the beds as hard and uncomfortable, indicating an area needing improvement.
The on-site restaurant adds convenience and pleasure to the guest experience, serving good-quality food. The pool area, while occasionally needing more frequent cleaning and maintenance, is generally appreciated for its cleanliness, suitable size and enjoyable environment—especially for families with children.
In summary, Baja Inn Hoteles La Mesa offers a compelling stay with its prime location, cleanliness and exceptional staff service, although it has room for improvement in bed comfort. The hotel's amenities, combined with reasonable pricing, make it a favorable choice for travelers seeking convenience and a hospitable environment.
Guests frequently highlight the cleanliness of the hotel, appreciating the spotless rooms, bathrooms and common areas. Daily housekeeping contributes to the consistently high cleanliness standards, fostering a safe and welcoming environment. The positive impact of the friendly and efficient staff is also noted with many describing them as professional and helpful, particularly the front desk and restaurant personnel.
The rooms at Baja Inn Hoteles La Mesa cater to various needs with many guests finding them comfortable and clean. Despite occasional comments about noise, small room size and cold temperatures, the overall conditions are commendable. Some flexibility in room changes further enhances guest satisfaction. However, bed and pillow comfort received less favorable feedback with multiple reviews describing the beds as hard and uncomfortable, indicating an area needing improvement.
The on-site restaurant adds convenience and pleasure to the guest experience, serving good-quality food. The pool area, while occasionally needing more frequent cleaning and maintenance, is generally appreciated for its cleanliness, suitable size and enjoyable environment—especially for families with children.
In summary, Baja Inn Hoteles La Mesa offers a compelling stay with its prime location, cleanliness and exceptional staff service, although it has room for improvement in bed comfort. The hotel's amenities, combined with reasonable pricing, make it a favorable choice for travelers seeking convenience and a hospitable environment.
Categories
Big
Pool
Heated Pool
Outdoor Pool
Parking
$
+3
Info
Summary of reviews
Baja Inn Hoteles Rio, located in the heart of Tijuana, excels with its prime location, making it easy for guests to dive into the city's vibrant scene. The hotel's proximity to a wide array of restaurants, bars and attractions, along with its accessibility to transportation hubs and visa centers, presents a significant draw for both leisure and business travelers. Guests appreciate the ample parking, responsive service and overall convenience the location provides.
The hotel's breakfast offerings receive high praise for their delicious and diverse menu, although some guests wish breakfast were included in the room price. The dining experience extends well into dinner with three distinct food concepts and a well-stocked bar. The on-site restaurants are frequently praised for their quality, particularly the burgers and tacos and the friendly, attentive staff enhance the dining experience. The no-smoking policy and the pleasant ambiance around the pool dining area add to the dining appeal.
Room reviews are largely positive, noting their spaciousness and modern updates. Guests find the rooms cozy and well-decorated with thoughtful amenities like coffee makers. However, some issues such as water pressure in the showers, outdated bathroom fittings and occasional lapses in cleanliness detract slightly from the overall room experience. Noise from nearby construction and inadequate heating in some rooms are also mentioned, but generally, the rooms offer a comfortable stay.
The hotel's cleanliness is often praised with many guests highlighting the well-maintained facilities and comfortable environment. Nonetheless, some isolated incidents of dirty bedding and bathroom issues suggest a need for consistent quality control.
Staff at Baja Inn Hoteles Rio are frequently lauded for their friendliness and professionalism, creating a welcoming atmosphere for guests. Notable mentions of outstanding service from specific staff members highlight the hotel's focus on customer satisfaction. Although there are occasional reports of unprofessional behavior, these are exceptions rather than the norm.
The free WiFi service receives mixed feedback, ranging from very good to occasionally unstable, which might be a consideration for internet-dependent guests. The gym facilities also attract mixed reviews with calls for updated equipment and better maintenance.
The pool, while praised for its size and heated water, closes early and occasionally suffers from cleanliness and temperature issues. Outdoor areas would benefit from more decoration, but overall, the pool remains a pleasant feature.
Guests appreciate the secure and ample parking, along with the convenience of a car-washing service. The vibrant nightlife nearby offers entertainment but also brings noticeable noise, which might disturb light sleepers. The beds, though comfortable for some, are often described as too firm, affecting sleep quality for many guests.
Overall, Baja Inn Hoteles Rio stands out for its excellent location, accommodating service and enjoyable dining experiences with certain areas needing attention to meet the high expectations set by its strengths.
The hotel's breakfast offerings receive high praise for their delicious and diverse menu, although some guests wish breakfast were included in the room price. The dining experience extends well into dinner with three distinct food concepts and a well-stocked bar. The on-site restaurants are frequently praised for their quality, particularly the burgers and tacos and the friendly, attentive staff enhance the dining experience. The no-smoking policy and the pleasant ambiance around the pool dining area add to the dining appeal.
Room reviews are largely positive, noting their spaciousness and modern updates. Guests find the rooms cozy and well-decorated with thoughtful amenities like coffee makers. However, some issues such as water pressure in the showers, outdated bathroom fittings and occasional lapses in cleanliness detract slightly from the overall room experience. Noise from nearby construction and inadequate heating in some rooms are also mentioned, but generally, the rooms offer a comfortable stay.
The hotel's cleanliness is often praised with many guests highlighting the well-maintained facilities and comfortable environment. Nonetheless, some isolated incidents of dirty bedding and bathroom issues suggest a need for consistent quality control.
Staff at Baja Inn Hoteles Rio are frequently lauded for their friendliness and professionalism, creating a welcoming atmosphere for guests. Notable mentions of outstanding service from specific staff members highlight the hotel's focus on customer satisfaction. Although there are occasional reports of unprofessional behavior, these are exceptions rather than the norm.
The free WiFi service receives mixed feedback, ranging from very good to occasionally unstable, which might be a consideration for internet-dependent guests. The gym facilities also attract mixed reviews with calls for updated equipment and better maintenance.
The pool, while praised for its size and heated water, closes early and occasionally suffers from cleanliness and temperature issues. Outdoor areas would benefit from more decoration, but overall, the pool remains a pleasant feature.
Guests appreciate the secure and ample parking, along with the convenience of a car-washing service. The vibrant nightlife nearby offers entertainment but also brings noticeable noise, which might disturb light sleepers. The beds, though comfortable for some, are often described as too firm, affecting sleep quality for many guests.
Overall, Baja Inn Hoteles Rio stands out for its excellent location, accommodating service and enjoyable dining experiences with certain areas needing attention to meet the high expectations set by its strengths.
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Big
Golf
Honeymoon
$
+2
Info
Summary of reviews
Fairfield Inn & Suites by Marriott Tijuana receives overwhelmingly positive reviews for its strategic location, offering unmatched convenience and accessibility for both business and leisure travelers. The hotel's proximity to key city points and the border enhances its appeal, making it a top choice for cross-border visitors. Guests appreciate the peaceful ambiance and the abundance of dining options nearby, coupled with the welcoming and clean environment created by the attentive staff. The hotel rooms provide a comfortable and spacious stay, noted for their cleanliness and luxurious décor. While minor issues like noise and limited ventilation are mentioned, overall, the rooms contribute to a restful experience.
The breakfast at Fairfield Inn & Suites is another highlight, featuring a variety of tasty options with a particular emphasis on flavorful Mexican dishes. Guests enjoy the completeness of the offerings, which ensure a satisfying start to the day. While some logistical aspects like the quick depletion of food items and repetitive menu are noted, the friendly service enhances the breakfast experience.
Cleanliness is a defining feature of the hotel, with guests consistently praising the spotless condition of the rooms and common areas. The cleaning staff's professionalism and dedication contribute to a clean and comfortable environment, further ensuring guest satisfaction. The hotel's dedication to maintaining a pristine atmosphere and providing exceptional service positions it as a favorable choice in Tijuana. The staff receives high commendation for their attentiveness, friendliness, and excellence in service. Their efforts create a welcoming and accommodating atmosphere, making Fairfield Inn & Suites a preferred choice for travelers seeking comfort and convenience in Tijuana.
The breakfast at Fairfield Inn & Suites is another highlight, featuring a variety of tasty options with a particular emphasis on flavorful Mexican dishes. Guests enjoy the completeness of the offerings, which ensure a satisfying start to the day. While some logistical aspects like the quick depletion of food items and repetitive menu are noted, the friendly service enhances the breakfast experience.
Cleanliness is a defining feature of the hotel, with guests consistently praising the spotless condition of the rooms and common areas. The cleaning staff's professionalism and dedication contribute to a clean and comfortable environment, further ensuring guest satisfaction. The hotel's dedication to maintaining a pristine atmosphere and providing exceptional service positions it as a favorable choice in Tijuana. The staff receives high commendation for their attentiveness, friendliness, and excellence in service. Their efforts create a welcoming and accommodating atmosphere, making Fairfield Inn & Suites a preferred choice for travelers seeking comfort and convenience in Tijuana.
Categories
Big
Golf
Free Wi-Fi
$
+5
Info
Summary of reviews
Holiday Inn Tijuana Zona Rio by IHG is celebrated for its strategic location, offering guests convenient access to vital spots in Tijuana, including the border crossing and nearby restaurants. Situated in a quiet and safe area, the hotel provides a tranquil environment complemented by cleanliness and comfort. Guests appreciate the excellent breakfast buffet, which stands out for its variety and authentic Mexican cuisine. The attentive and friendly staff enhance the dining experience, contributing to its reputation as a recommended feature.
Rooms at this hotel are generally praised for comfort and cleanliness, with daily maintenance ensuring a pleasant stay. Although some guests note minor issues like outdated furniture and poor ventilation due to sealed windows, the overall comfort is prominent, making it an appealing choice for a restful visit. Cleanliness is consistently lauded, with the property maintaining a high standard across all areas, and guests express appreciation for the clean environment and professional staff service.
The staff at Holiday Inn Tijuana Zona Rio exceed expectations in hospitality, known for their warmth, attentiveness, and readiness to assist. Their dedication to providing excellent service leaves a memorable impression, contributing positively to guests' overall experiences. The comfortable beds are another highlight, with guests noting the quality of the mattress and linens, although a few variances in preference for firmness are mentioned.
Overall, Holiday Inn Tijuana Zona Rio by IHG offers a positive experience characterized by its advantageous location, commendable cleanliness, exceptional staff service, and comfortable amenities, making it a popular choice for travelers in Tijuana.
Rooms at this hotel are generally praised for comfort and cleanliness, with daily maintenance ensuring a pleasant stay. Although some guests note minor issues like outdated furniture and poor ventilation due to sealed windows, the overall comfort is prominent, making it an appealing choice for a restful visit. Cleanliness is consistently lauded, with the property maintaining a high standard across all areas, and guests express appreciation for the clean environment and professional staff service.
The staff at Holiday Inn Tijuana Zona Rio exceed expectations in hospitality, known for their warmth, attentiveness, and readiness to assist. Their dedication to providing excellent service leaves a memorable impression, contributing positively to guests' overall experiences. The comfortable beds are another highlight, with guests noting the quality of the mattress and linens, although a few variances in preference for firmness are mentioned.
Overall, Holiday Inn Tijuana Zona Rio by IHG offers a positive experience characterized by its advantageous location, commendable cleanliness, exceptional staff service, and comfortable amenities, making it a popular choice for travelers in Tijuana.
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Big
Golf
Spa
$
+1
Info
Summary of reviews
Grand Hotel Tijuana consistently impresses with its prime location, providing convenient access to businesses, restaurants, cafes and popular attractions. Visitors appreciate the nearby shopping centers, casino and varied dining options all within walking distance, along with beautiful city views from the rooms. Excellent service and friendly staff further elevate the guest experience, making it a preferred base for exploring Tijuana for both business and leisure travelers.
Breakfast at the hotel offers a broad selection that many guests find delicious and varied, though some note it is on the pricier side. The attentive staff in the restaurant enhance the dining experience, despite a few comments about the cost and the need for more options. Dinner experiences are similar with many praising the quality and variety of dishes in the hotel’s restaurants, although there are occasional critiques about specific dishes and service speed.
The rooms at Grand Hotel Tijuana are often described as spacious, comfortable and clean with many enjoying the beautiful city views. However, there are comments about the rooms needing updates and better maintenance, including issues with cleanliness and outdated decor. Despite this, the overall stay is generally pleasant with the hotel's amenities adding to the positive experience.
Cleanliness receives mixed feedback; while many guests praise the clean and well-maintained facilities, others point out areas needing improvement, such as outdated bathrooms and occasional odors. The friendliness and helpfulness of the cleaning staff are consistently appreciated, contributing to the overall sense of security and comfort.
The staff's friendliness and professionalism are frequently highlighted, especially regarding the personalized attention and hospitality provided by front desk personnel, bellboys and cleaning staff. Nonetheless, there are notable inconsistencies, particularly at the reception desk, where some guests report inefficiency and rudeness.
WiFi access throughout the hotel is convenient, although its speed and reliability can be inconsistent with some guests experiencing slow and intermittent connections. The gym receives positive feedback for its well-equipped facilities, but there are suggestions for better ventilation and more reasonable fees.
The pool area is a standout feature with many guests enjoying the heated water, beautiful city views and the relaxing environment. However, some mention it closes too early and has a strong chlorine smell. Parking, while secure and equipped with a security guard, is noted to be crowded and incurs additional fees, which some guests find excessive.
The hotel's proximity to golf courses adds a unique charm, particularly appreciated by golf enthusiasts. The surrounding views and vicinity to restaurants and the golf club enhance the overall appeal. Nightlife options are vibrant with a 24-hour casino and numerous nearby restaurants and clubs, although the lively environment can sometimes be noisy for light sleepers.
In summary, Grand Hotel Tijuana is celebrated for its central location, friendly staff, varied dining options and appealing amenities like the pool and views of the golf course. While there are areas for improvement, especially in room maintenance and WiFi reliability, the overall experience remains positive for many guests.
Breakfast at the hotel offers a broad selection that many guests find delicious and varied, though some note it is on the pricier side. The attentive staff in the restaurant enhance the dining experience, despite a few comments about the cost and the need for more options. Dinner experiences are similar with many praising the quality and variety of dishes in the hotel’s restaurants, although there are occasional critiques about specific dishes and service speed.
The rooms at Grand Hotel Tijuana are often described as spacious, comfortable and clean with many enjoying the beautiful city views. However, there are comments about the rooms needing updates and better maintenance, including issues with cleanliness and outdated decor. Despite this, the overall stay is generally pleasant with the hotel's amenities adding to the positive experience.
Cleanliness receives mixed feedback; while many guests praise the clean and well-maintained facilities, others point out areas needing improvement, such as outdated bathrooms and occasional odors. The friendliness and helpfulness of the cleaning staff are consistently appreciated, contributing to the overall sense of security and comfort.
The staff's friendliness and professionalism are frequently highlighted, especially regarding the personalized attention and hospitality provided by front desk personnel, bellboys and cleaning staff. Nonetheless, there are notable inconsistencies, particularly at the reception desk, where some guests report inefficiency and rudeness.
WiFi access throughout the hotel is convenient, although its speed and reliability can be inconsistent with some guests experiencing slow and intermittent connections. The gym receives positive feedback for its well-equipped facilities, but there are suggestions for better ventilation and more reasonable fees.
The pool area is a standout feature with many guests enjoying the heated water, beautiful city views and the relaxing environment. However, some mention it closes too early and has a strong chlorine smell. Parking, while secure and equipped with a security guard, is noted to be crowded and incurs additional fees, which some guests find excessive.
The hotel's proximity to golf courses adds a unique charm, particularly appreciated by golf enthusiasts. The surrounding views and vicinity to restaurants and the golf club enhance the overall appeal. Nightlife options are vibrant with a 24-hour casino and numerous nearby restaurants and clubs, although the lively environment can sometimes be noisy for light sleepers.
In summary, Grand Hotel Tijuana is celebrated for its central location, friendly staff, varied dining options and appealing amenities like the pool and views of the golf course. While there are areas for improvement, especially in room maintenance and WiFi reliability, the overall experience remains positive for many guests.
Categories
Big
Golf
Spa
$
+6
Info
Summary of reviews
Hotel Real del Rio enjoys a stellar reputation, particularly among those in search of a conveniently located, comfortable and well-maintained accommodation. Guests consistently appreciate the hotel's prime location in a clean and safe area, close to dining and entertainment options, making it ideal for both leisure and medical tourism. The property’s proximity to institutions like the Ingenes Institute and Plaza Río enhances its appeal, reducing the need for additional transportation.
The hotel’s breakfast offerings receive high praise for their quality and variety. Guests frequently mention the delightful buffet and exceptional service provided by attentive staff.
Rooms at Hotel Real del Rio are modern, stylish and meticulously clean, featuring spacious layouts and comfortable bedding. The cleanliness extends throughout the entire property with guests consistently noting the high standards maintained by the housekeeping team.
The staff's friendliness and helpfulness significantly enhance guests' experiences. From the welcoming demeanor at check-in to the professional and efficient service throughout their stay, guests feel valued and well taken care of.
Parking is another well-received feature with a clean and secure underground garage offering peace of mind despite occasional space constraints and signage issues.
Overall, the combination of an excellent location, superb breakfast, comfortable and clean rooms and outstanding service makes Hotel Real del Rio a highly recommended choice for visitors to the area.
The hotel’s breakfast offerings receive high praise for their quality and variety. Guests frequently mention the delightful buffet and exceptional service provided by attentive staff.
Rooms at Hotel Real del Rio are modern, stylish and meticulously clean, featuring spacious layouts and comfortable bedding. The cleanliness extends throughout the entire property with guests consistently noting the high standards maintained by the housekeeping team.
The staff's friendliness and helpfulness significantly enhance guests' experiences. From the welcoming demeanor at check-in to the professional and efficient service throughout their stay, guests feel valued and well taken care of.
Parking is another well-received feature with a clean and secure underground garage offering peace of mind despite occasional space constraints and signage issues.
Overall, the combination of an excellent location, superb breakfast, comfortable and clean rooms and outstanding service makes Hotel Real del Rio a highly recommended choice for visitors to the area.
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Big
Spa
Business
$
Info
Summary of reviews
City Express Junior by Marriott Tijuana Otay enjoys a prime location praised by guests for its proximity to the airport and the American Consulate, making it a top choice for travelers with early flights or consulate business. Guests also appreciate the nearby shopping centers, restaurants and grocery stores, further adding to its appeal. The hotel offers convenient transportation services to the consulate and the airport, enhancing its suitability for both business and leisure travelers.
The breakfast at the hotel receives mixed reviews. While some guests find it delicious and well-prepared, others criticize the limited variety and occasional issues with cleanliness and replenishment. Despite this, the breakfast staff is frequently noted for their friendliness.
Feedback on the rooms varies with some guests finding them small but comfortable and clean, while others report issues with maintenance, such as dirty carpets and moldy bathrooms. The hotel’s overall cleanliness is typically commended, but there are notable criticisms pointing to dirty common areas and unkept rooms.
Guest experiences with the staff range from highly positive, praising the friendliness and helpfulness of the team, to negative regarding unprofessionalism and poor service, particularly during nighttime. Nonetheless, standout individuals like the manager Axel have received high praise.
The WiFi service at the hotel appears to be a significant pain point with many guests reporting intermittent or non-existent connectivity, especially in rooms. This has caused inconvenience for many who require reliable internet access during their stay.
Parking is generally seen as a positive aspect with ample and secure facilities appreciated by guests, despite occasional difficulties in finding a spot. Additional conveniences like the airport shuttle further enhance guest satisfaction.
The beds receive mixed reviews. While some guests find them comfortable and conducive to a good night's sleep, others encounter discomfort due to hard mattresses and issues with cleanliness and outdated bedding.
As a three-star establishment, City Express Junior by Marriott Tijuana Otay delivers a practical and budget-friendly option for short-term stays. The value for money is debated with some guests feeling the price is not justified by the quality offered. However, the hotel's location and basic amenities meet the expectations of many travelers, particularly those on business trips. The efficiency of the check-in process could be improved, but the hotel remains a viable option for those seeking convenience and practicality.
The breakfast at the hotel receives mixed reviews. While some guests find it delicious and well-prepared, others criticize the limited variety and occasional issues with cleanliness and replenishment. Despite this, the breakfast staff is frequently noted for their friendliness.
Feedback on the rooms varies with some guests finding them small but comfortable and clean, while others report issues with maintenance, such as dirty carpets and moldy bathrooms. The hotel’s overall cleanliness is typically commended, but there are notable criticisms pointing to dirty common areas and unkept rooms.
Guest experiences with the staff range from highly positive, praising the friendliness and helpfulness of the team, to negative regarding unprofessionalism and poor service, particularly during nighttime. Nonetheless, standout individuals like the manager Axel have received high praise.
The WiFi service at the hotel appears to be a significant pain point with many guests reporting intermittent or non-existent connectivity, especially in rooms. This has caused inconvenience for many who require reliable internet access during their stay.
Parking is generally seen as a positive aspect with ample and secure facilities appreciated by guests, despite occasional difficulties in finding a spot. Additional conveniences like the airport shuttle further enhance guest satisfaction.
The beds receive mixed reviews. While some guests find them comfortable and conducive to a good night's sleep, others encounter discomfort due to hard mattresses and issues with cleanliness and outdated bedding.
As a three-star establishment, City Express Junior by Marriott Tijuana Otay delivers a practical and budget-friendly option for short-term stays. The value for money is debated with some guests feeling the price is not justified by the quality offered. However, the hotel's location and basic amenities meet the expectations of many travelers, particularly those on business trips. The efficiency of the check-in process could be improved, but the hotel remains a viable option for those seeking convenience and practicality.
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Sustainability Journey
Business
$
Info
Summary of reviews
The Fiesta Inn Tijuana Otay Aeropuerto offers travelers a favorable and convenient stay with several noted highlights. Its prime location near the Tijuana International Airport and proximity to business offices, the US consulate and various amenities make it ideal for both business and leisure visitors. Guests appreciate its quiet surroundings and overall safety, although some caution crossing streets has been advised.
The breakfast service garners mixed reviews; while many praise the variety and quality of the buffet, issues with unexpected charges, pricing transparency and service efficiency detract from the overall experience. The restaurant's dinner offerings are generally well-received with commendations for food quality and service, yet concerns about high prices, limited menu options and inconsistent food quality are recurrent.
Room experiences are mostly positive with guests frequently noting the spacious, modern and comfortable accommodations. However, maintenance issues like inadequate lighting, problems with hot water and noise have been reported. Cleanliness receives praise, predominantly highlighting the well-maintained and sanitized rooms, though occasional lapses in housekeeping have been noted.
Staff performance is a significant strength with the majority of guests experiencing friendly, attentive and professional service across various departments. A few inconsistencies in check-in processes and less favorable interactions don’t overshadow the positive sentiment.
Wi-Fi service, though described as fast where available, is inconsistent with some guests unable to access it in their rooms. The gym, while functional, suffers from outdated equipment needing an upgrade. Guests find the pool generally clean and child-friendly, but frequent criticisms about its temperature, cleanliness and limited accessibility due to private events persist.
Parking is both ample and conveniently located, though occasional difficulty in finding spots and safety concerns detract from its efficacy. Beds receive mixed feedback; while generally comfortable and clean, issues with bed linen and pillow quality have been highlighted, affecting guest comfort.
Overall, Fiesta Inn Tijuana Otay Aeropuerto is considered a high-quality, near four-star hotel that offers a mostly pleasant experience with a few areas identified for improvement to meet premium standards fully.
The breakfast service garners mixed reviews; while many praise the variety and quality of the buffet, issues with unexpected charges, pricing transparency and service efficiency detract from the overall experience. The restaurant's dinner offerings are generally well-received with commendations for food quality and service, yet concerns about high prices, limited menu options and inconsistent food quality are recurrent.
Room experiences are mostly positive with guests frequently noting the spacious, modern and comfortable accommodations. However, maintenance issues like inadequate lighting, problems with hot water and noise have been reported. Cleanliness receives praise, predominantly highlighting the well-maintained and sanitized rooms, though occasional lapses in housekeeping have been noted.
Staff performance is a significant strength with the majority of guests experiencing friendly, attentive and professional service across various departments. A few inconsistencies in check-in processes and less favorable interactions don’t overshadow the positive sentiment.
Wi-Fi service, though described as fast where available, is inconsistent with some guests unable to access it in their rooms. The gym, while functional, suffers from outdated equipment needing an upgrade. Guests find the pool generally clean and child-friendly, but frequent criticisms about its temperature, cleanliness and limited accessibility due to private events persist.
Parking is both ample and conveniently located, though occasional difficulty in finding spots and safety concerns detract from its efficacy. Beds receive mixed feedback; while generally comfortable and clean, issues with bed linen and pillow quality have been highlighted, affecting guest comfort.
Overall, Fiesta Inn Tijuana Otay Aeropuerto is considered a high-quality, near four-star hotel that offers a mostly pleasant experience with a few areas identified for improvement to meet premium standards fully.
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Big
Sustainability Journey
Dog Friendly
$
+3
Info
Summary of reviews
Real Inn Tijuana by Camino Real Hoteles provides an overall satisfactory experience for visitors with notable high points that make it a popular choice in Tijuana. The hotel is lauded for its prime location in the heart of the city, offering easy access to stores, malls, medical clinics, eateries, the airport, international bridges and key city venues like Plaza Rio. The convenience and safety of walking around the area enhance the guest experience, along with nearby conveniences like Oxxo, Calimax and Starbucks. The hotel's ambiance remains relatively quiet despite its central position.
The breakfast at Real Inn Tijuana receives significant praise for quality, variety and presentation, though some guests found it disappointing that it's not included in the room price. The dinner experience has mixed reviews with commendations for the food quality and ambiance, including specific dishes and the made-to-order omelettes, countered by critiques of service delays and high costs.
Room experiences vary with many guests appreciating the spaciousness, comfort, cleanliness and modern furnishings. However, some visitors reported maintenance issues, poor lighting, unpleasant odors and noise from neighboring rooms. While cleanliness receives positive remarks from many, certain areas like windows, carpets and gym facilities could benefit from more thorough attention.
Staff at the hotel, particularly the cleaning and service personnel, are frequently praised for their friendliness and helpfulness. Nevertheless, some guests found the front desk staff to be less professional and occasionally rude. The free wifi is appreciated when it works well, though it can be erratic, complicating online activities.
The gym and parking also receive mixed feedback. The gym is generally viewed positively, although improvements in cleanliness and amenities are noted. Parking is free and secure but the limited and crowded spaces can pose challenges and the lack of direct access to the hotel is inconvenient.
For families, the hotel is relatively quiet and provides amenities such as cribs, which are useful. Yet it may be better suited for those traveling without children due to certain logistical difficulties. Many guests find the beds comfortable and conducive to a good night's rest, though issues with bedding quality and cleanliness are occasionally reported.
While the hotel offers an elegant and pleasant stay, it's regarded more as a solid 3-star or 4-star establishment rather than meeting the true 5-star standards some guests expect. Despite this, its combination of quality service, reasonable pricing and excellent location makes Real Inn Tijuana by Camino Real Hoteles a favored option for both tourists and business travelers in Tijuana.
The breakfast at Real Inn Tijuana receives significant praise for quality, variety and presentation, though some guests found it disappointing that it's not included in the room price. The dinner experience has mixed reviews with commendations for the food quality and ambiance, including specific dishes and the made-to-order omelettes, countered by critiques of service delays and high costs.
Room experiences vary with many guests appreciating the spaciousness, comfort, cleanliness and modern furnishings. However, some visitors reported maintenance issues, poor lighting, unpleasant odors and noise from neighboring rooms. While cleanliness receives positive remarks from many, certain areas like windows, carpets and gym facilities could benefit from more thorough attention.
Staff at the hotel, particularly the cleaning and service personnel, are frequently praised for their friendliness and helpfulness. Nevertheless, some guests found the front desk staff to be less professional and occasionally rude. The free wifi is appreciated when it works well, though it can be erratic, complicating online activities.
The gym and parking also receive mixed feedback. The gym is generally viewed positively, although improvements in cleanliness and amenities are noted. Parking is free and secure but the limited and crowded spaces can pose challenges and the lack of direct access to the hotel is inconvenient.
For families, the hotel is relatively quiet and provides amenities such as cribs, which are useful. Yet it may be better suited for those traveling without children due to certain logistical difficulties. Many guests find the beds comfortable and conducive to a good night's rest, though issues with bedding quality and cleanliness are occasionally reported.
While the hotel offers an elegant and pleasant stay, it's regarded more as a solid 3-star or 4-star establishment rather than meeting the true 5-star standards some guests expect. Despite this, its combination of quality service, reasonable pricing and excellent location makes Real Inn Tijuana by Camino Real Hoteles a favored option for both tourists and business travelers in Tijuana.
Categories
Big
Honeymoon
Spa
$
+2
Info
Summary of reviews
City Express by Marriott Tijuana Rio is a centrally located hotel in Tijuana's popular Zona Río area, garnering high praise for its prime location. It provides easy access to major landmarks, shopping centers like Plaza Río, restaurants, medical offices and is just 10 minutes away from the airport and key highways. Guests appreciate the hotel’s convenient, clean, quiet and friendly environment, along with the complimentary shuttle service within a 10 km radius, making it a great value for both leisure and business travelers.
The breakfast receives commendable feedback for its quality and variety, offering a tasty and nutritious start to the day, often with a Mexican twist. The staff is frequently praised for their friendliness and attentiveness, although some guests note the lack of variety over multiple days and occasional issues with restocking during busy times.
Rooms are well-maintained and comfortable with many guests highlighting their cleanliness and good ventilation. However, some reviews mention the rooms are small and have dated furniture and minor maintenance issues such as dim lighting or non-functional AC units. Cleanliness varies with some experiencing musty odors and inadequate housekeeping.
Most guests find the hotel’s cleanliness to be acceptable, praising clean rooms and bathrooms despite occasional issues like dirty towels, stained bedding and uncleaned carpets. The friendliness and professionalism of the hotel staff significantly enhance the guest experience with many noting their positive interactions with receptionists and kitchen staff.
Wi-Fi connectivity is considered a weak point with guests frequently reporting slow and unreliable signals, particularly in the rooms. The gym, although equipped with new equipment, is often described as small with ventilation issues. Parking is another mixed area with guests appreciating the free, well-lit, secure parking but finding the spaces limited and tight, which can be inconvenient.
The beds are a highlight for many, offering good quality mattresses and comfortable sleep, although a few guests report issues with bed cleanliness and some finding the beds too hard or noisy. Despite some areas for improvement, the hotel generally maintains a good standard, offering decent value for its four-star rating with accessible locations and courteous staff making it suitable for a wide range of travelers.
The breakfast receives commendable feedback for its quality and variety, offering a tasty and nutritious start to the day, often with a Mexican twist. The staff is frequently praised for their friendliness and attentiveness, although some guests note the lack of variety over multiple days and occasional issues with restocking during busy times.
Rooms are well-maintained and comfortable with many guests highlighting their cleanliness and good ventilation. However, some reviews mention the rooms are small and have dated furniture and minor maintenance issues such as dim lighting or non-functional AC units. Cleanliness varies with some experiencing musty odors and inadequate housekeeping.
Most guests find the hotel’s cleanliness to be acceptable, praising clean rooms and bathrooms despite occasional issues like dirty towels, stained bedding and uncleaned carpets. The friendliness and professionalism of the hotel staff significantly enhance the guest experience with many noting their positive interactions with receptionists and kitchen staff.
Wi-Fi connectivity is considered a weak point with guests frequently reporting slow and unreliable signals, particularly in the rooms. The gym, although equipped with new equipment, is often described as small with ventilation issues. Parking is another mixed area with guests appreciating the free, well-lit, secure parking but finding the spaces limited and tight, which can be inconvenient.
The beds are a highlight for many, offering good quality mattresses and comfortable sleep, although a few guests report issues with bed cleanliness and some finding the beds too hard or noisy. Despite some areas for improvement, the hotel generally maintains a good standard, offering decent value for its four-star rating with accessible locations and courteous staff making it suitable for a wide range of travelers.
Categories
Big
Sustainability Journey
Business
$
+2
Info
Summary of reviews
City Express by Marriott Tijuana Otay is widely appreciated for its prime location, which is highly convenient for travelers due to its close proximity to the airport, the US embassy, the Otay border crossing and various shopping centers and restaurants. Guests consistently praise the tranquility and ease of access to important roadways, finding the location ideal for both business and leisure trips.
The breakfast offerings receive mixed feedback; while many guests find it satisfying with a decent variety and commendable service from kitchen staff, others criticize the limited food options, overcrowded dining space and the use of plastic dishes. Cleanliness at the dining area also raises concerns among some visitors.
Room accommodations are generally well-received, particularly for their modernity, spaciousness and overall comfort. Nonetheless, some guests report issues like unpleasant odors, occasional cleanliness lapses and maintenance problems, including noise disturbances due to thin walls.
Cleanliness in general is a mixed bag. While many guests commend the hotel’s cleanliness and the attentiveness of the cleaning staff, others note incidents of dirty rooms, towels and common areas, as well as unpleasant odors in some spaces.
Staff interactions also yield varied experiences. Many visitors acknowledge the friendliness and helpfulness of the personnel, particularly at the front desk. However, a number of guests report negative encounters with rude or inattentive staff, highlighting inconsistent customer service.
The wifi service presents issues for a number of guests who find it unreliable and difficult to access in rooms, although it is functional in common areas.
Parking facilities, on the other hand, are well-regarded with guests appreciating the secure and exclusive parking lot, despite occasional difficulties in parking space availability.
Finally, opinions on the beds are divided. Many find them comfortable and clean, while others encounter problems with mattress firmness and insufficient cleanliness. Issues such as uncomfortable pillows, worn-out mattresses and broken bed frames are also mentioned, indicating variability in the quality and comfort of beds.
Overall, City Express by Marriott Tijuana Otay stands out for its convenient location and comfortable rooms, despite areas for improvement in breakfast offerings, cleanliness, customer service, wifi connectivity and bed quality.
The breakfast offerings receive mixed feedback; while many guests find it satisfying with a decent variety and commendable service from kitchen staff, others criticize the limited food options, overcrowded dining space and the use of plastic dishes. Cleanliness at the dining area also raises concerns among some visitors.
Room accommodations are generally well-received, particularly for their modernity, spaciousness and overall comfort. Nonetheless, some guests report issues like unpleasant odors, occasional cleanliness lapses and maintenance problems, including noise disturbances due to thin walls.
Cleanliness in general is a mixed bag. While many guests commend the hotel’s cleanliness and the attentiveness of the cleaning staff, others note incidents of dirty rooms, towels and common areas, as well as unpleasant odors in some spaces.
Staff interactions also yield varied experiences. Many visitors acknowledge the friendliness and helpfulness of the personnel, particularly at the front desk. However, a number of guests report negative encounters with rude or inattentive staff, highlighting inconsistent customer service.
The wifi service presents issues for a number of guests who find it unreliable and difficult to access in rooms, although it is functional in common areas.
Parking facilities, on the other hand, are well-regarded with guests appreciating the secure and exclusive parking lot, despite occasional difficulties in parking space availability.
Finally, opinions on the beds are divided. Many find them comfortable and clean, while others encounter problems with mattress firmness and insufficient cleanliness. Issues such as uncomfortable pillows, worn-out mattresses and broken bed frames are also mentioned, indicating variability in the quality and comfort of beds.
Overall, City Express by Marriott Tijuana Otay stands out for its convenient location and comfortable rooms, despite areas for improvement in breakfast offerings, cleanliness, customer service, wifi connectivity and bed quality.
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Sustainability Journey
Business
$
Info
Summary of reviews
Sleep Inn Tijuana offers a strategically advantageous location, making it an ideal spot for both tourists and business travelers. The hotel is conveniently close to key attractions like Macro Plaza, El Trompo Museum and Morelos Park and it is surrounded by numerous dining options and shopping centers. Guests appreciate its proximity to Tijuana Airport, which is beneficial for early flights and layovers. While the entrance and exit can be tricky due to the hotel's position on a curved avenue, the overall positive feedback on location convenience generally outweighs this minor inconvenience.
The breakfast at Sleep Inn Tijuana receives mixed reviews. Many guests enjoy the delicious and well-served buffet-style meals, appreciating the variety of dishes offered, including fruit, coffee, bread and unique options like fried cactus. The staff serving breakfast are often praised for their kindness and attentiveness. However, some guests feel the breakfast lacks variety and ends too early, typically by 8 am.
The rooms at Sleep Inn Tijuana offer a mixed experience. While many guests find the rooms comfortable, practical and modern, others point out concerns about cleanliness and maintenance. Positive feedback often highlights the rooms as clean and cozy with functional facilities and responsive staff. However, issues such as dirty sheets, smelly water and maintenance problems detract from the overall satisfaction.
Cleanliness is another area of mixed feedback. Many guests praise the hotel's cleanliness, highlighting daily room cleaning and general hygiene. However, some point out issues like dirty sheets, moldy bathrooms and unpleasant odors, suggesting inconsistencies in cleaning standards.
The staff at Sleep Inn Tijuana are frequently commended for their friendliness and attentiveness. Guests appreciate the excellent service from the receptionist to the cleaning personnel, which significantly enhances their overall experience. Despite occasional remarks about inconsistencies in reception service, the general impression is of a well-managed hotel with a dedicated and amiable team.
The wifi service at Sleep Inn Tijuana has mixed reviews. Some guests find the internet to be good and stable, while others experience weak or unreliable connections. Improving the wifi service could enhance the overall guest experience.
Parking at Sleep Inn Tijuana is generally convenient and secure with guests appreciating the on-site parking and security. However, some guests mention that the parking spaces are limited and could be problematic for those with walking disabilities. There have also been reports of luggage theft in the parking lot.
Families find Sleep Inn Tijuana to be a welcoming and family-friendly environment. Many guests note that their children enjoyed their stay and they felt secure and at ease. Despite some noise complaints, families generally express satisfaction with their stay.
The beds at Sleep Inn Tijuana are generally reviewed positively. Most guests find them comfortable and conducive to a good night’s sleep, although a few find the mattresses too hard or the beds too short.
Overall, Sleep Inn Tijuana is a comfortable and affordable three-star hotel. It meets expectations for its rating, offering good value for money, especially for business travelers due to its proximity to the airport and World Trade Center. While some areas, like cleanliness and wifi, could benefit from improvements, the hotel's strategic location, friendly staff and comfortable accommodations make it a compelling choice for a stay in Tijuana.
The breakfast at Sleep Inn Tijuana receives mixed reviews. Many guests enjoy the delicious and well-served buffet-style meals, appreciating the variety of dishes offered, including fruit, coffee, bread and unique options like fried cactus. The staff serving breakfast are often praised for their kindness and attentiveness. However, some guests feel the breakfast lacks variety and ends too early, typically by 8 am.
The rooms at Sleep Inn Tijuana offer a mixed experience. While many guests find the rooms comfortable, practical and modern, others point out concerns about cleanliness and maintenance. Positive feedback often highlights the rooms as clean and cozy with functional facilities and responsive staff. However, issues such as dirty sheets, smelly water and maintenance problems detract from the overall satisfaction.
Cleanliness is another area of mixed feedback. Many guests praise the hotel's cleanliness, highlighting daily room cleaning and general hygiene. However, some point out issues like dirty sheets, moldy bathrooms and unpleasant odors, suggesting inconsistencies in cleaning standards.
The staff at Sleep Inn Tijuana are frequently commended for their friendliness and attentiveness. Guests appreciate the excellent service from the receptionist to the cleaning personnel, which significantly enhances their overall experience. Despite occasional remarks about inconsistencies in reception service, the general impression is of a well-managed hotel with a dedicated and amiable team.
The wifi service at Sleep Inn Tijuana has mixed reviews. Some guests find the internet to be good and stable, while others experience weak or unreliable connections. Improving the wifi service could enhance the overall guest experience.
Parking at Sleep Inn Tijuana is generally convenient and secure with guests appreciating the on-site parking and security. However, some guests mention that the parking spaces are limited and could be problematic for those with walking disabilities. There have also been reports of luggage theft in the parking lot.
Families find Sleep Inn Tijuana to be a welcoming and family-friendly environment. Many guests note that their children enjoyed their stay and they felt secure and at ease. Despite some noise complaints, families generally express satisfaction with their stay.
The beds at Sleep Inn Tijuana are generally reviewed positively. Most guests find them comfortable and conducive to a good night’s sleep, although a few find the mattresses too hard or the beds too short.
Overall, Sleep Inn Tijuana is a comfortable and affordable three-star hotel. It meets expectations for its rating, offering good value for money, especially for business travelers due to its proximity to the airport and World Trade Center. While some areas, like cleanliness and wifi, could benefit from improvements, the hotel's strategic location, friendly staff and comfortable accommodations make it a compelling choice for a stay in Tijuana.
Categories
Big
Family
Business
$
+2
Info
Summary of reviews
Hampton Inn By Hilton Tijuana stands out for its strategic and secure location near Tijuana International Airport and the US Consulate, making it an excellent choice for both visa processing and business travels. The hotel's proximity to a shopping plaza, great restaurants, cafes, parks, markets and taco stands ensures convenience for its guests. The area is patrolled by police, adding to the overall safety and tranquility, which visitors highly appreciate.
Guests consistently praise the breakfast experience, describing it as delicious with a wide variety of fresh options, better than many comparable hotels. The breakfast is complimentary, enhancing the value of the stay and the service during breakfast time is frequently noted for its attentiveness and pleasant demeanor.
The rooms are commended for their comfort, cleanliness and modern amenities. Guests find the rooms cozy and well-maintained with comfortable beds and ample space, particularly enjoying the scenic views from higher floors. The hotel's overall cleanliness is frequently highlighted with guests noting the high standards maintained throughout the establishment. Staff, including Laura and Marco, receive praise for their friendliness and meticulous attention to cleanliness.
The staff at Hampton Inn By Hilton Tijuana receive consistent accolades for their exceptional customer service. Guests frequently highlight the staff’s kindness, helpfulness and attentiveness in creating a positive and accommodating environment. This exceptional service extends to all areas of the hotel, including the front desk and breakfast service.
Regarding amenities, the hotel's free WiFi generally meets guest expectations with satisfactory speeds, despite occasional connectivity issues. The fitness amenities, including a gym and indoor heated pool, provide additional convenience for guests looking to maintain their workout routines. While the pool receives mixed reviews, it is appreciated for its clean conditions and suitable temperature.
The parking facilities are another positive aspect with secure and convenient underground parking available, although some guests note that the area can be somewhat small for larger vehicles.
Beds at the Hampton Inn By Hilton Tijuana receive mixed feedback; however, many guests find them comfortable with favorable mentions of the pillows and mattresses. Nevertheless, some guests report issues with bed quality, such as stiffness, narrowness or being old and worn out.
For business travelers, the hotel is seen as a convenient option with its range of business services including a well-equipped business center and conference rooms. The hotel is particularly suited for quick meetings and executive stays.
Overall, Hampton Inn By Hilton Tijuana is highly regarded for its excellent location, outstanding service, cleanliness and accommodating amenities, making it a favored choice for both leisure and business travelers visiting Tijuana.
Guests consistently praise the breakfast experience, describing it as delicious with a wide variety of fresh options, better than many comparable hotels. The breakfast is complimentary, enhancing the value of the stay and the service during breakfast time is frequently noted for its attentiveness and pleasant demeanor.
The rooms are commended for their comfort, cleanliness and modern amenities. Guests find the rooms cozy and well-maintained with comfortable beds and ample space, particularly enjoying the scenic views from higher floors. The hotel's overall cleanliness is frequently highlighted with guests noting the high standards maintained throughout the establishment. Staff, including Laura and Marco, receive praise for their friendliness and meticulous attention to cleanliness.
The staff at Hampton Inn By Hilton Tijuana receive consistent accolades for their exceptional customer service. Guests frequently highlight the staff’s kindness, helpfulness and attentiveness in creating a positive and accommodating environment. This exceptional service extends to all areas of the hotel, including the front desk and breakfast service.
Regarding amenities, the hotel's free WiFi generally meets guest expectations with satisfactory speeds, despite occasional connectivity issues. The fitness amenities, including a gym and indoor heated pool, provide additional convenience for guests looking to maintain their workout routines. While the pool receives mixed reviews, it is appreciated for its clean conditions and suitable temperature.
The parking facilities are another positive aspect with secure and convenient underground parking available, although some guests note that the area can be somewhat small for larger vehicles.
Beds at the Hampton Inn By Hilton Tijuana receive mixed feedback; however, many guests find them comfortable with favorable mentions of the pillows and mattresses. Nevertheless, some guests report issues with bed quality, such as stiffness, narrowness or being old and worn out.
For business travelers, the hotel is seen as a convenient option with its range of business services including a well-equipped business center and conference rooms. The hotel is particularly suited for quick meetings and executive stays.
Overall, Hampton Inn By Hilton Tijuana is highly regarded for its excellent location, outstanding service, cleanliness and accommodating amenities, making it a favored choice for both leisure and business travelers visiting Tijuana.
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Summary of reviews
Extended Suites Tijuana Macroplaza is lauded for its prime location, providing easy access to a variety of amenities including restaurants, bars, shopping centers, entertainment options and a nearby LDS Temple. Proximity to the highway and the airport, only 15 minutes away, also enhances its appeal. The majority of guests appreciate the security, cleanliness and maintenance of the facilities, making it a popular choice for both leisure and business travelers who value convenience and safety.
The rooms are described as comfortable, spacious and equipped with essential amenities that cater well to long-term stays, like kitchenettes with fridges, microwaves and stoves. Many guests find the beds comfortable and praise the cleanliness and sanitization of the rooms. However, some reviewers point out inconsistencies in housekeeping, mentioning issues with stained furniture, occasional unpleasant smells and a lack of certain amenities like dryers and bedside lamps.
Guest experiences with the hotel's cleanliness are mixed with some appreciating the overall cleanliness and maintenance of the property, while others report issues with inconsistent housekeeping services. Complaints about dirty floors, mold in bathrooms and neglected garbage highlight areas for improvement in cleanliness standards.
The staff receives mixed reviews; many guests commend their friendliness and helpfulness, particularly the receptionists and security staff. However, there are notable criticisms regarding poor customer service, communication issues and unprofessional behavior from some employees.
The hotel's free wifi service generally receives positive feedback, though some guests report problems with connectivity, especially in specific areas of the hotel. Similarly, the pool area is appreciated when accessible and clean, but there are frequent complaints about its availability and maintenance.
Parking is identified as a significant issue with limited and often overcrowded spaces causing frustration for many guests. Despite this, the presence of parking with security is noted as a positive aspect by some.
Overall, while there are areas needing improvement, especially in cleanliness, customer service and parking, Extended Suites Tijuana Macroplaza offers a convenient and comfortable stay, particularly valued for its location and well-equipped rooms.
The rooms are described as comfortable, spacious and equipped with essential amenities that cater well to long-term stays, like kitchenettes with fridges, microwaves and stoves. Many guests find the beds comfortable and praise the cleanliness and sanitization of the rooms. However, some reviewers point out inconsistencies in housekeeping, mentioning issues with stained furniture, occasional unpleasant smells and a lack of certain amenities like dryers and bedside lamps.
Guest experiences with the hotel's cleanliness are mixed with some appreciating the overall cleanliness and maintenance of the property, while others report issues with inconsistent housekeeping services. Complaints about dirty floors, mold in bathrooms and neglected garbage highlight areas for improvement in cleanliness standards.
The staff receives mixed reviews; many guests commend their friendliness and helpfulness, particularly the receptionists and security staff. However, there are notable criticisms regarding poor customer service, communication issues and unprofessional behavior from some employees.
The hotel's free wifi service generally receives positive feedback, though some guests report problems with connectivity, especially in specific areas of the hotel. Similarly, the pool area is appreciated when accessible and clean, but there are frequent complaints about its availability and maintenance.
Parking is identified as a significant issue with limited and often overcrowded spaces causing frustration for many guests. Despite this, the presence of parking with security is noted as a positive aspect by some.
Overall, while there are areas needing improvement, especially in cleanliness, customer service and parking, Extended Suites Tijuana Macroplaza offers a convenient and comfortable stay, particularly valued for its location and well-equipped rooms.
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