Grand Hotel Tijuana
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Summary of reviewsGrand Hotel Tijuana consistently impresses with its prime location, providing convenient access to businesses, restaurants, cafes and popular attractions. Visitors appreciate the nearby shopping centers, casino and varied dining options all within walking distance, along with beautiful city views from the rooms. Excellent service and friendly staff further elevate the guest experience, making it a preferred base for exploring Tijuana for both business and leisure travelers.
Breakfast at the hotel offers a broad selection that many guests find delicious and varied, though some note it is on the pricier side. The attentive staff in the restaurant enhance the dining experience, despite a few comments about the cost and the need for more options. Dinner experiences are similar with many praising the quality and variety of dishes in the hotel’s restaurants, although there are occasional critiques about specific dishes and service speed.
The rooms at Grand Hotel Tijuana are often described as spacious, comfortable and clean with many enjoying the beautiful city views. However, there are comments about the rooms needing updates and better maintenance, including issues with cleanliness and outdated decor. Despite this, the overall stay is generally pleasant with the hotel's amenities adding to the positive experience.
Cleanliness receives mixed feedback; while many guests praise the clean and well-maintained facilities, others point out areas needing improvement, such as outdated bathrooms and occasional odors. The friendliness and helpfulness of the cleaning staff are consistently appreciated, contributing to the overall sense of security and comfort.
The staff's friendliness and professionalism are frequently highlighted, especially regarding the personalized attention and hospitality provided by front desk personnel, bellboys and cleaning staff. Nonetheless, there are notable inconsistencies, particularly at the reception desk, where some guests report inefficiency and rudeness.
WiFi access throughout the hotel is convenient, although its speed and reliability can be inconsistent with some guests experiencing slow and intermittent connections. The gym receives positive feedback for its well-equipped facilities, but there are suggestions for better ventilation and more reasonable fees.
The pool area is a standout feature with many guests enjoying the heated water, beautiful city views and the relaxing environment. However, some mention it closes too early and has a strong chlorine smell. Parking, while secure and equipped with a security guard, is noted to be crowded and incurs additional fees, which some guests find excessive.
The hotel's proximity to golf courses adds a unique charm, particularly appreciated by golf enthusiasts. The surrounding views and vicinity to restaurants and the golf club enhance the overall appeal. Nightlife options are vibrant with a 24-hour casino and numerous nearby restaurants and clubs, although the lively environment can sometimes be noisy for light sleepers.
In summary, Grand Hotel Tijuana is celebrated for its central location, friendly staff, varied dining options and appealing amenities like the pool and views of the golf course. While there are areas for improvement, especially in room maintenance and WiFi reliability, the overall experience remains positive for many guests.
Categories
Breakfast at the hotel offers a broad selection that many guests find delicious and varied, though some note it is on the pricier side. The attentive staff in the restaurant enhance the dining experience, despite a few comments about the cost and the need for more options. Dinner experiences are similar with many praising the quality and variety of dishes in the hotel’s restaurants, although there are occasional critiques about specific dishes and service speed.
The rooms at Grand Hotel Tijuana are often described as spacious, comfortable and clean with many enjoying the beautiful city views. However, there are comments about the rooms needing updates and better maintenance, including issues with cleanliness and outdated decor. Despite this, the overall stay is generally pleasant with the hotel's amenities adding to the positive experience.
Cleanliness receives mixed feedback; while many guests praise the clean and well-maintained facilities, others point out areas needing improvement, such as outdated bathrooms and occasional odors. The friendliness and helpfulness of the cleaning staff are consistently appreciated, contributing to the overall sense of security and comfort.
The staff's friendliness and professionalism are frequently highlighted, especially regarding the personalized attention and hospitality provided by front desk personnel, bellboys and cleaning staff. Nonetheless, there are notable inconsistencies, particularly at the reception desk, where some guests report inefficiency and rudeness.
WiFi access throughout the hotel is convenient, although its speed and reliability can be inconsistent with some guests experiencing slow and intermittent connections. The gym receives positive feedback for its well-equipped facilities, but there are suggestions for better ventilation and more reasonable fees.
The pool area is a standout feature with many guests enjoying the heated water, beautiful city views and the relaxing environment. However, some mention it closes too early and has a strong chlorine smell. Parking, while secure and equipped with a security guard, is noted to be crowded and incurs additional fees, which some guests find excessive.
The hotel's proximity to golf courses adds a unique charm, particularly appreciated by golf enthusiasts. The surrounding views and vicinity to restaurants and the golf club enhance the overall appeal. Nightlife options are vibrant with a 24-hour casino and numerous nearby restaurants and clubs, although the lively environment can sometimes be noisy for light sleepers.
In summary, Grand Hotel Tijuana is celebrated for its central location, friendly staff, varied dining options and appealing amenities like the pool and views of the golf course. While there are areas for improvement, especially in room maintenance and WiFi reliability, the overall experience remains positive for many guests.
Hotel near Golf Courses
This hotel boasts an 18-hole golf course, making it a prime choice for golf lovers. It also offers amenities like a casino and an outdoor pool.
Hotel with Spa
This hotel offers spacious rooms and a comprehensive spa. Guests can indulge in treatments like massages, facials, and body scrubs, and benefit from facilities such as a sauna and Jacuzzi.
Business Hotel
This hotel is well-suited for business travelers due to its prime location, proximity to businesses and shops, and extensive meeting facilities. It features over 18,594 square feet of versatile indoor and meeting space encompassing 11 venues, making it ideal for various business functions.
Hotel with Parking
Grand Hotel Tijuana offers private parking, valet parking, a parking garage, and accessible parking. Complimentary parking and a spacious car park are also mentioned.
Hotel with Gym
The Grand Hotel Tijuana features a gym, allowing guests to maintain their fitness routine while traveling. It is a large hotel with many amenities, including fitness.
4-Star Hotel
The Grand Hotel Tijuana stands out with its spacious accommodations and a variety of amenities. Its location in the Aviación area provides easy access to key city points. It is known for its service and facilities.
Hotel near Nightlife Spots
Accessible Hotel
Skyscraper Hotel
Guest Reviews
The 'Grand Hotel Tijuana' consistently receives high praise for its prime location. Guests frequently highlight its close proximity to businesses, restaurants, cafes and popular attractions. Many reviews commend the hotel's convenient access to transportation, making it easy to navigate the city. The hotel's central placement in a safe part of Tijuana, along with its clean and secure environment, adds to the overall positive experience.
Visitors appreciate the surrounding conveniences, such as nearby shopping centers, the casino and various dining options, all within walking distance. The views from the rooms and the general cleanliness of the premises also enhance the stay. Additionally, comments on the excellent service and friendly staff reinforce its reputation as a comfortable and well-managed hotel.
The hotel's strategic location is particularly advantageous for those attending specific events or businesses in Tijuana, adding an extra layer of convenience. Whether the trip is for business or leisure, the 'Grand Hotel Tijuana' offers an accessible, pleasant and secure base for exploring the city.
Grand Hotel Tijuana offers a varied breakfast experience that has drawn mixed feedback from guests. Many have highlighted the breakfast buffet, praising it as delicious, super delicious and plentiful with a wide selection. The attentive and friendly staff in the restaurant also received commendation for excellent service, enhancing the overall breakfast experience. Guests who enjoyed the breakfast mentioned the great variety and the quality of food, though they noted it's on the pricier side with the buffet costing around $15 per person.
On the downside, some guests found the breakfast options to be expensive with a few labeling it as mediocre or average. For those who did not have breakfast included with their stay, the cost seemed particularly high and a few were surprised by the charges. Critics also mentioned a lack of quality in terms of price and suggested that the buffet could use more options for the price being charged.
Despite the varied opinions, most guests seemed to appreciate the wide selection available at the breakfast buffet and the fantastic service provided by the restaurant staff, making it a notable feature of the Grand Hotel Tijuana.
The dining experience at Grand Hotel Tijuana receives mixed feedback from guests. The hotel's facilities, including its pool, gym and various restaurants, are highly praised with the majority describing the food as excellent, delicious and worth the price. The restaurant on the third floor and the room service food stand out for their quality and quick service. Many guests appreciated the variety of dishes and found the overall atmosphere in the restaurant pleasant.
However, some reviews mention significant issues with certain dishes. Guests have reported poorly prepared steaks and dishes that did not meet specific dietary requests. While some found the food at the buffet subpar, others enjoyed specific items like the Hawaiian pizza and Alfredo pasta less. Despite these criticisms, many still commend the friendly and efficient restaurant staff and appreciate the surrounding dining options.
Overall, while the Grand Hotel Tijuana offers a generally positive dining experience, there's variability in meal quality that potential guests may want to consider.
Grand Hotel Tijuana offers guests a range of spacious, comfortable and well-equipped rooms that many find to be clean and provide beautiful city views. Positive aspects frequently highlighted include the large room sizes, comfortable beds and effective ventilation. Guests appreciate the cleanliness and the remodeled touch of some of the rooms, as well as amenities like the tub/shower combinations and the comfort of the beds and pillows.
However, there are notable areas where the hotel falls short. Several reviews point to the age and outdated nature of the rooms with some guests mentioning issues like mold, mildew odors and general maintenance problems. A recurring complaint involves cleanliness with some guests encountering dust and a lack of proper cleaning, particularly in the bathrooms. There's also mention of the absence of amenities such as refrigerators and microwaves in the rooms.
Overall, while the hotel offers a comfortable stay with good service and excellent views, it could significantly benefit from addressing maintenance issues and updating its facilities to enhance the guest experience.
The beds at Grand Hotel Tijuana receive mixed feedback from guests. Many visitors highlight the comfort of the beds, describing them as super comfortable, spacious and even heavenly. Some guests also appreciate the cleanliness of the beds, noting that they are clean and the rooms are generally comfortable. However, several reviewers mention issues with the beds being old, hard and uncomfortable with noticeable wear like feeling the springs. The pillows are frequently described as very high, hard and overall uncomfortable. There are suggestions for updating the bedding and improving mattress quality to enhance the overall comfort of the stay. Despite these concerns, the positive notes about room comfort and spaciousness add a touch of appeal to the accommodations.
Grand Hotel Tijuana presents a mixed picture when it comes to cleanliness, according to verified guest reviews. Many visitors praised the overall cleanliness of the hotel, noting clean and comfortable rooms, well-maintained facilities and ongoing cleaning in common areas such as hallways and the lobby. The cleaning staff received commendations for their friendliness and helpfulness with numerous mentions of the hotel's secure and safe environment.
However, the reviews also hint at areas needing improvement. Some guests pointed out issues like dirty carpets, outdated bathrooms and stained towels. Instances of poor room cleaning, such as dusty surfaces and unclean sheets, were reported. The smell of cigarette smoke and occasional sightings of cockroaches detracted from the experience for a few guests.
Despite these concerns, many guests still found their stays pleasant, driven by excellent service, friendly staff and the hotel's convenient location. The hotel appears to be an attractive choice for those who value safety and basic cleanliness but could benefit from more consistent housekeeping and maintenance efforts.
The staff at Grand Hotel Tijuana receive mixed reviews from guests, though there are notable highlights. Many visitors praised the team for being friendly, courteous and attentive, particularly highlighting the warm and welcoming service. Several noted exceptional customer care and professionalism with mentions of personalized attention and staff treating guests like family. This positive experience extends across various roles, including front desk personnel, bellboys, waiters and cleaning staff, who are frequently described as having great hospitality and providing helpful, friendly service.
However, there are also frequent criticisms about specific staff members, especially at the reception desk. Some guests reported experiences with rude and unhelpful staff, mentioning poor training and inefficiency. These negative interactions were particularly noted during the check-in process with reports of slow service and receptionists appearing in a hurry or exhibiting bad attitudes.
Overall, while the majority of guests had positive interactions, appreciating the helpfulness and professionalism of the staff, there is a notable inconsistency in service quality, primarily centered around the front desk reception. This suggests a need for improved training and customer service standards to ensure a more uniformly positive guest experience.
Grand Hotel Tijuana offers a range of amenities suitable for work, business or vacationing, ensuring that guests have access to WiFi throughout the property. Many visitors appreciated having a single username and password for Internet access, simplifying the login process. Additionally, some guests found the WiFi to be quite fast, making it convenient for their needs.
However, there are also indications that the WiFi connection can be problematic. A number of guests noted issues such as slow speeds, poor quality and intermittent connectivity, particularly in the rooms. Despite these drawbacks, the availability of WiFi everywhere within the hotel is a beneficial feature, though it occasionally suffers from interruptions.
While the hotel has some positive feedback regarding its internet service, guests have highlighted the need for improvements to make the experience more consistent.
The gym at Grand Hotel Tijuana generally receives positive feedback for its facilities and equipment. Guests highlight that it is well-equipped and has great equipment, contributing to a good experience. The fitness center is also described as nice and well-maintained, adding to the overall appeal of the hotel's amenities, which include a pool, restaurants and a bar. However, some reviewers noted areas for improvement, such as the lack of ventilation in the gym and the high fees associated with its use. Although there is some discrepancy over the presence of a gym, the majority seem to affirm its existence and quality.
Grand Hotel Tijuana offers a pool area that garners a lot of positive attention from its guests. Many appreciate the heated and clean environment of the pool, describing the entire area as beautiful and luxurious. The addition of a rooftop pool with city views adds a stunning touch to the experience, often highlighted as a favorite feature.
Guests also enjoy the Jacuzzi and hot tub, noting that while the hot tub could be cleaner, it is still a welcome amenity. The pool services and layout receive praise for their efficiency and comfort with clean towels and lounge chairs enhancing the overall relaxation.
Despite some remarks about the pool closing too early and occasional strong chlorine smell, the general consensus is that the pool area is a strong asset to the hotel. The formal and well-maintained setting, along with the warm, clean water, ensures a pleasant visit for families and solo travelers alike.
Coupled with the hotel's other amenities such as nice rooms, good food and a fun casino, the pool area at Grand Hotel Tijuana stands out as a delightful spot for guests to unwind.
Grand Hotel Tijuana offers a parking garage with a security guard, providing a sense of safety for both guests and their vehicles. The parking structure is conveniently easy to access, though many guests note that it tends to be crowded and can be confusing and chaotic to navigate. Additionally, it is important for potential visitors to be aware that parking at the hotel is not free. Various reviews mention a paid parking fee, which some guests found to be high or excessive. There is also an option for valet parking, although it comes with additional charges.
Despite these concerns, other guests have found the parking prices to be decent or affordable. However, during peak times or events, finding a spot may become a challenge and the parking lot was described as small and compact. A notable downside is that some guests had to park a block away from the hotel late at night, which could feel unsafe, particularly for women.
In summary, while Grand Hotel Tijuana provides secure parking facilities, the extra costs and occasional inconvenience should be considered when planning a stay.
Nestled in a prime location, the Grand Hotel Tijuana offers guests a remarkable experience primarily highlighted by its scenic views of nearby golf courses. Guests consistently appreciated the fantastic views, describing them as beautiful and impressive. The convenience of having these golf courses right next to the hotel adds to its charm, making it a favored spot for golf enthusiasts. Many visitors also noted the advantage of the hotel's proximity to both restaurants and the golf club. Friendly receptionists further enhance the overall pleasant stay, complemented by the lovely vistas of the well-kept golf areas. While aspects of the hotel itself received varied feedback, the enchanting golf course views remain a standout feature, providing guests with a visually captivating and serene environment. The surrounding golf areas contribute significantly to the appeal, offering a picturesque backdrop that enhances the comfort and enjoyment of staying at the Grand Hotel Tijuana.
Grand Hotel Tijuana offers an exciting array of nightlife options that will appeal to many guests. The hotel itself hosts a 24-hour casino, providing entertainment without the need to leave the premises. The casino is frequently highlighted as a fun and convenient feature. The surrounding area is vibrant with a variety of restaurants, shops and clubs all within close proximity. Nestled in a safe, upscale neighborhood, the location adds an extra layer of comfort for those enjoying the local attractions. However, it is worth noting that the lively nightlife can result in noise from nearby clubs and street parties, which may affect light sleepers.
The Grand Hotel Tijuana emerges as a commendable choice for business travelers due to its prime location and various amenities tailored for work needs. Positioned conveniently close to businesses and shops, the hotel allows easy access and provides facilities such as parking, WiFi and business areas. Many visitors found it ideal for short business stays or work events, commending the overall service and readiness to assist. However, some feedback indicates that the staff professionalism and internet speed could see improvements to better cater to the business clientele. Despite a few isolated negative experiences, the hotel remains a go-to for business trips in Tijuana, promising a practical and well-situated spot for professional engagements.
Grand Hotel Tijuana is highly praised for its accessibility features, which make it a convenient choice for guests with disabilities. The hotel boasts easily accessible rooms and facilities, ensuring a comfortable stay. The staff is noted for their kindness and readiness to assist. The location of the hotel is also deemed accessible and convenient.
Elevator service is a highlight with guests noting that the elevators are clean, fast and equipped with sensors, enhancing the ease of movement within the hotel. Additionally, guests have appreciated the scenic views from their rooms, adding to the overall positive experience at the hotel.
The outdoor pool area at Grand Hotel Tijuana is consistently praised by guests for its wonderful ambiance. Visitors highlight the rooftop pool that offers great views of the surrounding area, adding to the overall experience. The pool is heated, providing comfort and enjoyment regardless of the weather. Cleanliness is another noted attribute with multiple comments appreciating how well-maintained the outdoor pool area is. Guests enjoy the addition of events, like free boxing shows, which enhance the leisure experience by the pool. Overall, the pool area stands out as a significant and positive feature of the hotel.
The Grand Hotel Tijuana offers a very pleasant stay where luxury permeates every aspect. This beautiful establishment boasts a luxurious atmosphere and high-end amenities that exude opulence. Guests can enjoy luxury items and luxurious amenities in their rooms, ensuring a comfortable and indulgent experience.
The hotel is not just about appearance; the excellent attention and superb room service elevate the overall stay. The location, facilities and services are all exceptional and the on-site restaurant delights visitors with delicious food. While some feel that housekeeping could improve, the hotel's overall luxurious environment and charm make it a standout destination.
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Location
Visitors appreciate the surrounding conveniences, such as nearby shopping centers, the casino and various dining options, all within walking distance. The views from the rooms and the general cleanliness of the premises also enhance the stay. Additionally, comments on the excellent service and friendly staff reinforce its reputation as a comfortable and well-managed hotel.
The hotel's strategic location is particularly advantageous for those attending specific events or businesses in Tijuana, adding an extra layer of convenience. Whether the trip is for business or leisure, the 'Grand Hotel Tijuana' offers an accessible, pleasant and secure base for exploring the city.
Breakfast
On the downside, some guests found the breakfast options to be expensive with a few labeling it as mediocre or average. For those who did not have breakfast included with their stay, the cost seemed particularly high and a few were surprised by the charges. Critics also mentioned a lack of quality in terms of price and suggested that the buffet could use more options for the price being charged.
Despite the varied opinions, most guests seemed to appreciate the wide selection available at the breakfast buffet and the fantastic service provided by the restaurant staff, making it a notable feature of the Grand Hotel Tijuana.
Dinner
However, some reviews mention significant issues with certain dishes. Guests have reported poorly prepared steaks and dishes that did not meet specific dietary requests. While some found the food at the buffet subpar, others enjoyed specific items like the Hawaiian pizza and Alfredo pasta less. Despite these criticisms, many still commend the friendly and efficient restaurant staff and appreciate the surrounding dining options.
Overall, while the Grand Hotel Tijuana offers a generally positive dining experience, there's variability in meal quality that potential guests may want to consider.
Rooms
However, there are notable areas where the hotel falls short. Several reviews point to the age and outdated nature of the rooms with some guests mentioning issues like mold, mildew odors and general maintenance problems. A recurring complaint involves cleanliness with some guests encountering dust and a lack of proper cleaning, particularly in the bathrooms. There's also mention of the absence of amenities such as refrigerators and microwaves in the rooms.
Overall, while the hotel offers a comfortable stay with good service and excellent views, it could significantly benefit from addressing maintenance issues and updating its facilities to enhance the guest experience.
Beds
Cleanliness
However, the reviews also hint at areas needing improvement. Some guests pointed out issues like dirty carpets, outdated bathrooms and stained towels. Instances of poor room cleaning, such as dusty surfaces and unclean sheets, were reported. The smell of cigarette smoke and occasional sightings of cockroaches detracted from the experience for a few guests.
Despite these concerns, many guests still found their stays pleasant, driven by excellent service, friendly staff and the hotel's convenient location. The hotel appears to be an attractive choice for those who value safety and basic cleanliness but could benefit from more consistent housekeeping and maintenance efforts.
Staff
However, there are also frequent criticisms about specific staff members, especially at the reception desk. Some guests reported experiences with rude and unhelpful staff, mentioning poor training and inefficiency. These negative interactions were particularly noted during the check-in process with reports of slow service and receptionists appearing in a hurry or exhibiting bad attitudes.
Overall, while the majority of guests had positive interactions, appreciating the helpfulness and professionalism of the staff, there is a notable inconsistency in service quality, primarily centered around the front desk reception. This suggests a need for improved training and customer service standards to ensure a more uniformly positive guest experience.
Wi-Fi
However, there are also indications that the WiFi connection can be problematic. A number of guests noted issues such as slow speeds, poor quality and intermittent connectivity, particularly in the rooms. Despite these drawbacks, the availability of WiFi everywhere within the hotel is a beneficial feature, though it occasionally suffers from interruptions.
While the hotel has some positive feedback regarding its internet service, guests have highlighted the need for improvements to make the experience more consistent.
Gym
Pool
Guests also enjoy the Jacuzzi and hot tub, noting that while the hot tub could be cleaner, it is still a welcome amenity. The pool services and layout receive praise for their efficiency and comfort with clean towels and lounge chairs enhancing the overall relaxation.
Despite some remarks about the pool closing too early and occasional strong chlorine smell, the general consensus is that the pool area is a strong asset to the hotel. The formal and well-maintained setting, along with the warm, clean water, ensures a pleasant visit for families and solo travelers alike.
Coupled with the hotel's other amenities such as nice rooms, good food and a fun casino, the pool area at Grand Hotel Tijuana stands out as a delightful spot for guests to unwind.
Parking
Despite these concerns, other guests have found the parking prices to be decent or affordable. However, during peak times or events, finding a spot may become a challenge and the parking lot was described as small and compact. A notable downside is that some guests had to park a block away from the hotel late at night, which could feel unsafe, particularly for women.
In summary, while Grand Hotel Tijuana provides secure parking facilities, the extra costs and occasional inconvenience should be considered when planning a stay.
Golf
Nightlife
Business
Accessible
Elevator service is a highlight with guests noting that the elevators are clean, fast and equipped with sensors, enhancing the ease of movement within the hotel. Additionally, guests have appreciated the scenic views from their rooms, adding to the overall positive experience at the hotel.
Outdoor Pool
Luxury
The hotel is not just about appearance; the excellent attention and superb room service elevate the overall stay. The location, facilities and services are all exceptional and the on-site restaurant delights visitors with delicious food. While some feel that housekeeping could improve, the hotel's overall luxurious environment and charm make it a standout destination.
No, Grand Hotel Tijuana doesn't have any pool.
Yes, a spa is available at Grand Hotel Tijuana.
No, Grand Hotel Tijuana doesn't allow dogs.
Yes, parking facilities are available at Grand Hotel Tijuana.
Yes, Grand Hotel Tijuana has a gym.
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