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3-Star Hotels with Swimming Pool in Tambuco
86 HOTELS IN AND AROUND TAMBUCORanking can be influenced by the commissions we receive.20 hotels nearby!
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Pool
Outdoor Pool
3 Star
Beach
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Summary of reviews
Alba Suites Acapulco is a scenic and family-friendly hotel known for its proximity to Caleta and Caletilla beaches, offering guests breathtaking views of the bay and easy access to the coast. The hotel features a variety of pools, including a popular waterslide, which adds to the enjoyment of both adults and children. Despite its picturesque location, the hotel is situated far from the city's main attractions, which can be inconvenient for those without a car and the mountainous terrain can be tiring.
Rooms at Alba Suites Acapulco come equipped with essential amenities like a kitchen area, adding convenience for guests who prefer to prepare their own meals. The sea views from many rooms enhance the experience, although there are consistent reports of outdated furniture, minor maintenance issues and occasional cleanliness concerns. Nevertheless, the overall comfort of the beds is frequently mentioned as a positive aspect.
Cleanliness throughout the hotel receives mixed reviews. While many guests find the facilities clean and well-maintained, others have noted neglected areas, particularly in the common spaces and some rooms that have cleanliness issues. Improving housekeeping standards could address these concerns and enhance guest satisfaction.
The staff at the hotel is generally deemed friendly and attentive with special commendations for the housekeeping team. However, experiences at the reception vary with some guests reporting unprofessional and unfriendly behavior. Consistency in customer service is an area that could benefit from improvement.
The pools are a highlight of the Alba Suites Acapulco, offering clean and well-maintained environments that cater to different preferences. The variety of pools, including a saltwater option and a waterslide, provides an engaging environment for families. Despite occasional mentions of maintenance issues, the pool areas are widely praised.
Parking at the hotel is a common point of criticism with guests finding the parking lot limited and inconveniently located far from the rooms. Addressing these issues could significantly enhance the overall guest experience.
Overall, Alba Suites Acapulco is a good choice for families seeking a traditional and enjoyable vacation spot. Improvement in certain areas, such as room maintenance, cleanliness and parking, along with consistent customer service, could elevate the guest experience significantly.
Rooms at Alba Suites Acapulco come equipped with essential amenities like a kitchen area, adding convenience for guests who prefer to prepare their own meals. The sea views from many rooms enhance the experience, although there are consistent reports of outdated furniture, minor maintenance issues and occasional cleanliness concerns. Nevertheless, the overall comfort of the beds is frequently mentioned as a positive aspect.
Cleanliness throughout the hotel receives mixed reviews. While many guests find the facilities clean and well-maintained, others have noted neglected areas, particularly in the common spaces and some rooms that have cleanliness issues. Improving housekeeping standards could address these concerns and enhance guest satisfaction.
The staff at the hotel is generally deemed friendly and attentive with special commendations for the housekeeping team. However, experiences at the reception vary with some guests reporting unprofessional and unfriendly behavior. Consistency in customer service is an area that could benefit from improvement.
The pools are a highlight of the Alba Suites Acapulco, offering clean and well-maintained environments that cater to different preferences. The variety of pools, including a saltwater option and a waterslide, provides an engaging environment for families. Despite occasional mentions of maintenance issues, the pool areas are widely praised.
Parking at the hotel is a common point of criticism with guests finding the parking lot limited and inconveniently located far from the rooms. Addressing these issues could significantly enhance the overall guest experience.
Overall, Alba Suites Acapulco is a good choice for families seeking a traditional and enjoyable vacation spot. Improvement in certain areas, such as room maintenance, cleanliness and parking, along with consistent customer service, could elevate the guest experience significantly.
Categories
Pool
Pool Water Slide
Water Park
Outdoor Pool
3 Star
Golf
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Categories
Pool
Outdoor Pool
3 Star
Free Wi-Fi
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Categories
Pool
Outdoor Pool
3 Star
Beach
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Summary of reviews
Hotel Mision y Spa Acapulco is celebrated for its prime location in the heart of Acapulco, offering guests easy access to major attractions like the Zócalo and La Quebrada. This strategic positioning allows visitors to explore the vibrant harbor area and nearby destinations without reliance on transportation, fostering a seamless experience of Acapulco’s lively atmosphere. Guests appreciate not only the convenience but also the safety and security provided, which adds to the overall appeal of the hotel.
Cleanliness is another highlight at Hotel Mision y Spa Acapulco, with many guests noting the very clean condition of the hotel and rooms. The staff is frequently praised for their excellent service, being described as friendly, kind, and willing to help. This courteous and respectful treatment enhances the comfort of guests' stays, contributing to a warm and cozy atmosphere. Specific staff members, such as Moy, receive compliments for their exceptional service.
However, the rooms present a more mixed experience. While conveniently located, the accommodations are described as basic and sometimes outdated, with some amenities not meeting guest expectations. Challenges such as outdated facilities, damp smells, and inadequate privacy in bathrooms have been mentioned. Uncomfortable furnishings and occasional service shortfalls add to the list of areas for improvement. Despite these concerns, the hotel’s cleanliness and prime location continue to be significant positive aspects, making it an appealing choice for those looking to explore Acapulco effortlessly. More consistent service experiences and updates to room features could further enhance the guest experience at this centrally located hotel.
Cleanliness is another highlight at Hotel Mision y Spa Acapulco, with many guests noting the very clean condition of the hotel and rooms. The staff is frequently praised for their excellent service, being described as friendly, kind, and willing to help. This courteous and respectful treatment enhances the comfort of guests' stays, contributing to a warm and cozy atmosphere. Specific staff members, such as Moy, receive compliments for their exceptional service.
However, the rooms present a more mixed experience. While conveniently located, the accommodations are described as basic and sometimes outdated, with some amenities not meeting guest expectations. Challenges such as outdated facilities, damp smells, and inadequate privacy in bathrooms have been mentioned. Uncomfortable furnishings and occasional service shortfalls add to the list of areas for improvement. Despite these concerns, the hotel’s cleanliness and prime location continue to be significant positive aspects, making it an appealing choice for those looking to explore Acapulco effortlessly. More consistent service experiences and updates to room features could further enhance the guest experience at this centrally located hotel.
Categories
Pool
Outdoor Pool
3 Star
Cheap
$
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Summary of reviews
Hotel Casa-Noria Acapulco attracts guests with its enviable location, offering proximity to the beach and easy access to various parts of the city, including the Zócalo and local markets. This advantageous position makes it a superb choice for travelers seeking both convenience and a peaceful environment for relaxation and safety. The hotel delivers consistently in terms of cleanliness, presenting well-kept rooms that are both spacious and comfortable, supplemented by effective amenities like air conditioning. These elements contribute to an inviting atmosphere appreciated by its visitors.
The staff at Hotel Casa-Noria Acapulco are frequently lauded for their friendliness and attentiveness, with key figures such as Matías and Esther enhancing the guest experience through excellent service and efficient communication. Their welcoming demeanor and insight into local attractions add significantly to the positive reviews. The hotel is equipped with facilities that offer tranquility, including a pet-friendly approach and a small swimming pool. While the pool receives mixed feedback regarding size and cleanliness, it is generally seen as a pleasant feature.
Overall, Hotel Casa-Noria Acapulco successfully provides a comfortable and relaxing retreat with a central location, exceptional cleanliness, and hospitable staff, making it a recommended choice for travelers seeking a fulfilling stay in Acapulco.
The staff at Hotel Casa-Noria Acapulco are frequently lauded for their friendliness and attentiveness, with key figures such as Matías and Esther enhancing the guest experience through excellent service and efficient communication. Their welcoming demeanor and insight into local attractions add significantly to the positive reviews. The hotel is equipped with facilities that offer tranquility, including a pet-friendly approach and a small swimming pool. While the pool receives mixed feedback regarding size and cleanliness, it is generally seen as a pleasant feature.
Overall, Hotel Casa-Noria Acapulco successfully provides a comfortable and relaxing retreat with a central location, exceptional cleanliness, and hospitable staff, making it a recommended choice for travelers seeking a fulfilling stay in Acapulco.
Categories
Pool
Outdoor Pool
3 Star
Cheap
$
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Summary of reviews
D'Cesar Hotel Acapulco enjoys a conveniently central location that provides guests with easy access to the beach and major attractions, making it an appealing option for those eager to experience Acapulco's coastal charm. The tranquil surroundings ensure a balance of privacy and comfort, despite minor concerns about the hotel's enclosed and occasionally dim atmosphere.
The hotel's rooms are praised for their cleanliness, simplicity and comfort, enhancing the overall stay. Guests appreciate the attentive and accessible staff, as well as the rooms' spaciousness and occasional contemporary features like mirrors. Nonetheless, several areas need improvement, including better water flow in the showers, internet connectivity in the rooms and adequate natural light and ventilation. Issues such as uncomfortable beds, old mattresses and insufficient storage also detract from the guest experience, as does occasional noise from air conditioning ducts.
Cleanliness generally receives positive feedback with many guests commending the clean and quiet environment maintained by friendly and helpful staff. However, some guests have noted instances of unclean bathrooms, dirty pools and occasional bad smells, pointing to a need for more consistent upkeep.
One of the hotel's standout features is its dedicated staff. The team, including reception, maintenance and cleaning personnel, is frequently lauded for their friendliness, attentiveness and helpfulness, significantly enhancing the overall guest experience.
WiFi, on the other hand, is a noted weakness. Guests report inconsistent connectivity, weak signals, especially on higher floors and slow speeds, which can be exacerbated by adverse weather.
The pool area garners mixed reviews. While some praise its pleasant ambiance, good condition and size, others criticize issues such as limited pool service, cleanliness concerns and operational problems. An incident involving a rat in the pool raised significant hygiene concerns and restricted access for children added to some guests' dissatisfaction.
Lastly, parking facilities present challenges with guests describing the area as inconveniently located, cramped and difficult to maneuver in. The limited availability and early closing time of the private parking add to the inconvenience.
In conclusion, D'Cesar Hotel Acapulco offers a blend of positive and negative experiences. Its prime location, clean accommodations and exceptional staff service stand out, though improvements in room facilities, WiFi connectivity, pool maintenance and parking convenience are necessary to elevate the overall guest experience.
The hotel's rooms are praised for their cleanliness, simplicity and comfort, enhancing the overall stay. Guests appreciate the attentive and accessible staff, as well as the rooms' spaciousness and occasional contemporary features like mirrors. Nonetheless, several areas need improvement, including better water flow in the showers, internet connectivity in the rooms and adequate natural light and ventilation. Issues such as uncomfortable beds, old mattresses and insufficient storage also detract from the guest experience, as does occasional noise from air conditioning ducts.
Cleanliness generally receives positive feedback with many guests commending the clean and quiet environment maintained by friendly and helpful staff. However, some guests have noted instances of unclean bathrooms, dirty pools and occasional bad smells, pointing to a need for more consistent upkeep.
One of the hotel's standout features is its dedicated staff. The team, including reception, maintenance and cleaning personnel, is frequently lauded for their friendliness, attentiveness and helpfulness, significantly enhancing the overall guest experience.
WiFi, on the other hand, is a noted weakness. Guests report inconsistent connectivity, weak signals, especially on higher floors and slow speeds, which can be exacerbated by adverse weather.
The pool area garners mixed reviews. While some praise its pleasant ambiance, good condition and size, others criticize issues such as limited pool service, cleanliness concerns and operational problems. An incident involving a rat in the pool raised significant hygiene concerns and restricted access for children added to some guests' dissatisfaction.
Lastly, parking facilities present challenges with guests describing the area as inconveniently located, cramped and difficult to maneuver in. The limited availability and early closing time of the private parking add to the inconvenience.
In conclusion, D'Cesar Hotel Acapulco offers a blend of positive and negative experiences. Its prime location, clean accommodations and exceptional staff service stand out, though improvements in room facilities, WiFi connectivity, pool maintenance and parking convenience are necessary to elevate the overall guest experience.
Categories
Pool
Outdoor Pool
3 Star
Free Wi-Fi
$
Info
Summary of reviews
We Hotel Acapulco boasts a highly praised location, practically situated opposite Tamarindos Beach on the main Costera avenue. This positioning offers guests almost immediate beach access while being within a short distance from downtown Acapulco's main attractions, such as the Zocalo, Fort and Quebrada. Nearby supermarkets, restaurants, cafes and bars enhance convenience, making the hotel a suitable choice for both relaxation and exploration.
Guests consistently commend the cleanliness and comfort of the accommodations. The rooms are often highlighted for their spaciousness, effective air conditioning and quality-price ratio. Daily cleaning services and the well-maintained pool area contribute to the hotel’s spotless environment. The pool itself receives positive remarks for its inviting, warm water and suitable temperature, making it a favored spot for both adults and children.
The staff at We Hotel Acapulco receive largely positive feedback with many guests appreciating their friendliness, attentiveness and professional demeanor. Particularly noted are the courteous cleaning and security personnel, who contribute significantly to the overall pleasant guest experience.
Though the hotel lacks an operational restaurant, the quality of the food and drinks, when available, meets expectations. However, guests do note the inconvenience of limited dining options, especially with service concluding by 9 PM.
Despite some minor criticisms regarding malfunctioning aspects within the rooms such as poor water pressure and occasional issues with key cards, the majority consensus showcases the rooms' comfort and cleanliness. The in-room amenities like comfortable beds and balconies with ocean views enhance the guest experience.
One notable drawback is the Wi-Fi service, described as weak and unstable, particularly on higher floors. Guests relying on reliable internet service may find this to be a significant issue.
The parking facilities at We Hotel Acapulco receive mixed reviews. While some appreciate the privacy of the parking garage, the limited spaces and structural concerns like steep ramps are sources of frustration. Improvement in this area could considerably enhance the guest experience.
The hotel is considered very family-friendly, offering clean pools and a beachfront location ideal for family holidays. The warm and respectful staff and the hotel's clean environment further solidify its appeal for families.
In summary, We Hotel Acapulco provides a balanced and enjoyable stay with key highlights being its prime location, cleanliness and well-maintained facilities, making it a dependable choice for visitors seeking comfort and convenience in Acapulco.
Guests consistently commend the cleanliness and comfort of the accommodations. The rooms are often highlighted for their spaciousness, effective air conditioning and quality-price ratio. Daily cleaning services and the well-maintained pool area contribute to the hotel’s spotless environment. The pool itself receives positive remarks for its inviting, warm water and suitable temperature, making it a favored spot for both adults and children.
The staff at We Hotel Acapulco receive largely positive feedback with many guests appreciating their friendliness, attentiveness and professional demeanor. Particularly noted are the courteous cleaning and security personnel, who contribute significantly to the overall pleasant guest experience.
Though the hotel lacks an operational restaurant, the quality of the food and drinks, when available, meets expectations. However, guests do note the inconvenience of limited dining options, especially with service concluding by 9 PM.
Despite some minor criticisms regarding malfunctioning aspects within the rooms such as poor water pressure and occasional issues with key cards, the majority consensus showcases the rooms' comfort and cleanliness. The in-room amenities like comfortable beds and balconies with ocean views enhance the guest experience.
One notable drawback is the Wi-Fi service, described as weak and unstable, particularly on higher floors. Guests relying on reliable internet service may find this to be a significant issue.
The parking facilities at We Hotel Acapulco receive mixed reviews. While some appreciate the privacy of the parking garage, the limited spaces and structural concerns like steep ramps are sources of frustration. Improvement in this area could considerably enhance the guest experience.
The hotel is considered very family-friendly, offering clean pools and a beachfront location ideal for family holidays. The warm and respectful staff and the hotel's clean environment further solidify its appeal for families.
In summary, We Hotel Acapulco provides a balanced and enjoyable stay with key highlights being its prime location, cleanliness and well-maintained facilities, making it a dependable choice for visitors seeking comfort and convenience in Acapulco.
Categories
3 Star
Pool
Children's Pool
Outdoor Pool
Honeymoon
$
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Summary of reviews
Krystal Beach Acapulco stands out for its excellent beachfront location, offering breathtaking sea views that enchant guests. The hotel's central position in Acapulco provides convenient access to local attractions, dining, shopping, and cultural landmarks, contributing to a rewarding experience for travelers who desire to explore the vibrant city. Safety is assured with robust security arrangements, allowing guests to feel comfortable both within the premises and along the beach.
The spacious rooms, complete with stunning sea vistas, are frequently praised for their comfort and cleanliness. Guests value the attentive service of the staff, which often enhances their stay. Despite occasional complaints about outdated room infrastructure and maintenance issues, the general sentiment regarding the rooms remains favorable.
Families find Krystal Beach Acapulco highly accommodating, with multiple pools and child-friendly features, including a popular slide. These amenities, along with a welcoming atmosphere, cater to guests of all ages and create an enjoyable environment for family vacations. While service around the pools is highly commendable, overcrowding during peak times can pose challenges, particularly in terms of space and availability of lounge chairs.
The dining experience at Krystal Beach Acapulco receives mixed reviews, with guests appreciating the taste and quality of meals but noting the need for greater menu variety. While cleanliness and pleasant service are generally maintained, recurring wait times and perceived high costs for limited buffet options detract from an otherwise satisfactory culinary offering.
Krystal Beach Acapulco excels in maintaining cleanliness throughout the hotel and its facilities, although certain areas require attention to address inconsistencies. The attentive and friendly staff contribute positively to the clean and pleasant atmosphere. However, reception staff have received criticism for unfriendly behavior and slow service.
Challenges exist in the free Wi-Fi, with connectivity issues particularly prevalent in rooms and upper floors. Many guests find the internet service restricted to certain areas, highlighting a need for improved infrastructure to meet modern connectivity demands.
The beach itself is a draw and offers generous safety measures and direct access to calm waters suitable for families. Despite some concerns regarding cleanliness, particularly around lounge areas, the appealing views and beachside location remain attractive to visitors.
Parking facilities pose logistical concerns due to additional fees and inefficiencies in valet service, often leading to delays. Prospective guests should weigh these factors when planning their stay.
Overall, Krystal Beach Acapulco offers a strong family-friendly appeal, with numerous positive elements that overshadow the areas needing improvement, making it a favored choice for visitors seeking an enjoyable beachfront holiday with easy access to Acapulco's charms.
The spacious rooms, complete with stunning sea vistas, are frequently praised for their comfort and cleanliness. Guests value the attentive service of the staff, which often enhances their stay. Despite occasional complaints about outdated room infrastructure and maintenance issues, the general sentiment regarding the rooms remains favorable.
Families find Krystal Beach Acapulco highly accommodating, with multiple pools and child-friendly features, including a popular slide. These amenities, along with a welcoming atmosphere, cater to guests of all ages and create an enjoyable environment for family vacations. While service around the pools is highly commendable, overcrowding during peak times can pose challenges, particularly in terms of space and availability of lounge chairs.
The dining experience at Krystal Beach Acapulco receives mixed reviews, with guests appreciating the taste and quality of meals but noting the need for greater menu variety. While cleanliness and pleasant service are generally maintained, recurring wait times and perceived high costs for limited buffet options detract from an otherwise satisfactory culinary offering.
Krystal Beach Acapulco excels in maintaining cleanliness throughout the hotel and its facilities, although certain areas require attention to address inconsistencies. The attentive and friendly staff contribute positively to the clean and pleasant atmosphere. However, reception staff have received criticism for unfriendly behavior and slow service.
Challenges exist in the free Wi-Fi, with connectivity issues particularly prevalent in rooms and upper floors. Many guests find the internet service restricted to certain areas, highlighting a need for improved infrastructure to meet modern connectivity demands.
The beach itself is a draw and offers generous safety measures and direct access to calm waters suitable for families. Despite some concerns regarding cleanliness, particularly around lounge areas, the appealing views and beachside location remain attractive to visitors.
Parking facilities pose logistical concerns due to additional fees and inefficiencies in valet service, often leading to delays. Prospective guests should weigh these factors when planning their stay.
Overall, Krystal Beach Acapulco offers a strong family-friendly appeal, with numerous positive elements that overshadow the areas needing improvement, making it a favored choice for visitors seeking an enjoyable beachfront holiday with easy access to Acapulco's charms.
Categories
3 Star
Pool
Infinity Pool
Panoramic View Pool
Pool Water Slide
Outdoor Pool
Golf
$
Info
Categories
Pool
Outdoor Pool
3 Star
Beach
$
Info
Categories
Pool
Pool Water Slide
Outdoor Pool
3 Star
Parking
$
Info
Summary of reviews
Costa Miramar stands out as a prime choice for visitors to Acapulco, thanks to its superb location close to the beach and local attractions, making it particularly convenient for those eager to explore the vibrant surroundings. Guests repeatedly praise the hotel's strategic setting, which effortlessly combines accessibility and comfort, complemented by the exceptional friendliness and warmth displayed by the staff. Especially noteworthy are the receptionists and specific staff members like Liz, whose attentiveness significantly enhances the guest experience. The spacious and scenic rooms offer a comfortable atmosphere, though improvements in infrastructure and maintenance could elevate satisfaction further.
The pool is a standout feature of Costa Miramar, providing guests with a pleasant and inviting location to relax, especially with its generous size and appealing night ambiance. Despite minor maintenance concerns, the pool remains a cherished aspect of the hotel stay. The beach nearby serves as a major advantage, making Costa Miramar a practical choice for those seeking leisure and exploration combined with reasonably priced accommodations.
Costa Miramar maintains a generally satisfactory standard of cleanliness, with many guests appreciating the tidiness of the facilities. However, feedback indicates that more thorough attention to maintenance and specific areas could enhance the guest experience. Beds in the hotel receive mixed reviews; while some guests enjoy comfortable mattresses, there are calls for better linen quality and bed maintenance.
Overall, Costa Miramar provides a basic yet adequate stay, with the combination of its fantastic location and the positive atmosphere created by the staff fostering a welcoming environment. With enhancements in infrastructure, sanitation, and service consistency, Costa Miramar has the potential to offer an even more gratifying experience for travelers visiting Acapulco.
The pool is a standout feature of Costa Miramar, providing guests with a pleasant and inviting location to relax, especially with its generous size and appealing night ambiance. Despite minor maintenance concerns, the pool remains a cherished aspect of the hotel stay. The beach nearby serves as a major advantage, making Costa Miramar a practical choice for those seeking leisure and exploration combined with reasonably priced accommodations.
Costa Miramar maintains a generally satisfactory standard of cleanliness, with many guests appreciating the tidiness of the facilities. However, feedback indicates that more thorough attention to maintenance and specific areas could enhance the guest experience. Beds in the hotel receive mixed reviews; while some guests enjoy comfortable mattresses, there are calls for better linen quality and bed maintenance.
Overall, Costa Miramar provides a basic yet adequate stay, with the combination of its fantastic location and the positive atmosphere created by the staff fostering a welcoming environment. With enhancements in infrastructure, sanitation, and service consistency, Costa Miramar has the potential to offer an even more gratifying experience for travelers visiting Acapulco.
Categories
Pool
Indoor Pool
Outdoor Pool
3 Star
Beach
$
Info
Categories
Pool
Outdoor Pool
3 Star
Beach
$
Info
Summary of reviews
Costa Miramar in Acapulco stands out primarily for its enviable location. Positioned a short walk from the beach and nestled within a tranquil yet convenient neighborhood, it provides easy access to shopping centers, pharmacies, restaurants, bars, the Papagayo bus terminal and main roads. Guests appreciate the peaceful atmosphere coupled with the surrounding amenities, making it a highly recommended spot for beach lovers and those looking to explore Acapulco with ease.
While the rooms benefit from the strategic location, critiques about their quality are notable. Guests commend the comfort and spaciousness with particular praise for the air conditioning and satisfactory beds. Cleanliness, though positively mentioned by some, largely received mixed reviews, highlighting issues from outdated decor to maintenance shortcomings. Positive experiences are marred by reports of dirty and insect-infested rooms, broken lights and malfunctioning amenities. This underscores a pressing need for renovations to align the property with better standards.
The hotel's pool is another mixed feature; while appreciated for its proximity and serviceable condition, the small size and lack of maintenance detract from its appeal. Issues such as dirty water, neglect, loud music and occasional trash impact the overall poolside experience.
Staff interactions are another area with divided opinions. Positive feedback highlights friendly and helpful employees, particularly at reception, significantly enhancing some guests' stays. However, several reviews pointed to unprofessional and indifferent behavior from certain staff members, particularly at reception, overshadowing the good service experienced by others.
Cleanliness beyond the rooms is another concern. Apart from some testimonials of very clean accommodations and beautiful facilities, other guests encountered unsanitary bathrooms, dirty common areas and issues with the pool. Such inconsistencies in cleanliness necessitate stronger maintenance protocols to ensure a consistently pleasant environment.
The Wi-Fi service is largely criticized with frequent complaints of weak or non-existent connectivity throughout the hotel. This is a significant drawback given the modern necessity for reliable internet access.
The beds at Costa Miramar evoke mixed responses. Some guests find the beds comfortable, particularly with the efficiency of air conditioning. However, many criticize the mattresses as hard, thin and uncomfortable, coupled with cleanliness issues such as dirty bedding and even bedbugs, reflecting an urgent need for improvements in quality and hygiene.
Overall, Costa Miramar benefits from an excellent location and offers affordability, but it is clear that substantial renovations and improvements in cleanliness, maintenance, Wi-Fi and bed quality are essential to enhance the guest experience.
While the rooms benefit from the strategic location, critiques about their quality are notable. Guests commend the comfort and spaciousness with particular praise for the air conditioning and satisfactory beds. Cleanliness, though positively mentioned by some, largely received mixed reviews, highlighting issues from outdated decor to maintenance shortcomings. Positive experiences are marred by reports of dirty and insect-infested rooms, broken lights and malfunctioning amenities. This underscores a pressing need for renovations to align the property with better standards.
The hotel's pool is another mixed feature; while appreciated for its proximity and serviceable condition, the small size and lack of maintenance detract from its appeal. Issues such as dirty water, neglect, loud music and occasional trash impact the overall poolside experience.
Staff interactions are another area with divided opinions. Positive feedback highlights friendly and helpful employees, particularly at reception, significantly enhancing some guests' stays. However, several reviews pointed to unprofessional and indifferent behavior from certain staff members, particularly at reception, overshadowing the good service experienced by others.
Cleanliness beyond the rooms is another concern. Apart from some testimonials of very clean accommodations and beautiful facilities, other guests encountered unsanitary bathrooms, dirty common areas and issues with the pool. Such inconsistencies in cleanliness necessitate stronger maintenance protocols to ensure a consistently pleasant environment.
The Wi-Fi service is largely criticized with frequent complaints of weak or non-existent connectivity throughout the hotel. This is a significant drawback given the modern necessity for reliable internet access.
The beds at Costa Miramar evoke mixed responses. Some guests find the beds comfortable, particularly with the efficiency of air conditioning. However, many criticize the mattresses as hard, thin and uncomfortable, coupled with cleanliness issues such as dirty bedding and even bedbugs, reflecting an urgent need for improvements in quality and hygiene.
Overall, Costa Miramar benefits from an excellent location and offers affordability, but it is clear that substantial renovations and improvements in cleanliness, maintenance, Wi-Fi and bed quality are essential to enhance the guest experience.
Categories
Pool
Outdoor Pool
3 Star
Beach
$
Info
Categories
Pool
Outdoor Pool
3 Star
Nightlife
$
Info
Summary of reviews
Hotel Club del Sol Acapulco by NG Hoteles is well-regarded for its prime location in the heart of Acapulco's vibrant golden zone, making it a convenient base for accessing the beach, shopping centers, and dining options. Visitors appreciate the hotel's proximity to the coastal Miguel Alemán route and local attractions. The hotel’s multiple well-maintained pools are often highlighted as a standout feature, providing a relaxing and enjoyable environment for families with children. The convenience of being close to a clean, secure beach enhances its appeal for beach enthusiasts.
Reviews of the hotel’s breakfast and dinner options are mixed, with some guests praising the flavor and friendliness of the staff, while others comment on the lack of variety and repetition in meal offerings. Despite issues such as limited options for international guests and occasional logistical mishaps, some portions of the cuisine and attentive service contribute positively to the dining experience.
Rooms receive varied feedback; while some visitors appreciate the spaciousness, cleanliness, and comfort, many express concerns about outdated conditions and inadequate maintenance. Issues such as dampness, insects, and malfunctioning amenities detract from the comfort of the stay. Despite a few mentions of beautiful views and working air conditioning, the need for refurbishment and improved cleanliness is a recurring theme in reviews.
Staff interactions yield a blend of positive and negative experiences. Many guests commend the warmth and friendliness of the staff, with particular individuals praised for their exceptional service. However, inconsistencies in service, especially at reception, necessitate attention to enhance guest satisfaction.
Amenities such as free Wi-Fi and parking present challenges. Wi-Fi access is generally limited to the lobby, which can be inconvenient for those requiring reliable connectivity. Concerns are also raised over the cleanliness and security of the parking area, with additional charges and safety issues noted.
The hotel’s efforts to cater to families are appreciated, particularly its pet-friendly policy and spacious family rooms. Yet, some reviews point out maintenance issues and the limited variety of children-specific activities.
Overall, while Hotel Club del Sol Acapulco offers budget-friendly accommodations with notable amenities like pools and a convenient location, there is a clear need for improvement in maintenance, cleanliness, and service quality to fully meet guest expectations.
Reviews of the hotel’s breakfast and dinner options are mixed, with some guests praising the flavor and friendliness of the staff, while others comment on the lack of variety and repetition in meal offerings. Despite issues such as limited options for international guests and occasional logistical mishaps, some portions of the cuisine and attentive service contribute positively to the dining experience.
Rooms receive varied feedback; while some visitors appreciate the spaciousness, cleanliness, and comfort, many express concerns about outdated conditions and inadequate maintenance. Issues such as dampness, insects, and malfunctioning amenities detract from the comfort of the stay. Despite a few mentions of beautiful views and working air conditioning, the need for refurbishment and improved cleanliness is a recurring theme in reviews.
Staff interactions yield a blend of positive and negative experiences. Many guests commend the warmth and friendliness of the staff, with particular individuals praised for their exceptional service. However, inconsistencies in service, especially at reception, necessitate attention to enhance guest satisfaction.
Amenities such as free Wi-Fi and parking present challenges. Wi-Fi access is generally limited to the lobby, which can be inconvenient for those requiring reliable connectivity. Concerns are also raised over the cleanliness and security of the parking area, with additional charges and safety issues noted.
The hotel’s efforts to cater to families are appreciated, particularly its pet-friendly policy and spacious family rooms. Yet, some reviews point out maintenance issues and the limited variety of children-specific activities.
Overall, while Hotel Club del Sol Acapulco offers budget-friendly accommodations with notable amenities like pools and a convenient location, there is a clear need for improvement in maintenance, cleanliness, and service quality to fully meet guest expectations.
Categories
3 Star
Pool
Rooftop Pool
Children's Pool
Pool Water Slide
Outdoor Pool
Beach
$
Info
Summary of reviews
Playa Suites Acapulco offers a remarkable beachfront location that consistently delights guests with its stunning ocean views, easy access to the beach and proximity to Acapulco's tourist attractions, restaurants and shops. The hotel location is frequently praised for its convenience and centrality, making it an ideal choice for beach lovers and those wanting to explore the local area.
The breakfast buffet generally receives positive feedback for its variety and taste with particular appreciation for the omelette station and the excellent service from staff. Despite some complaints about repetitiveness and minor issues regarding food quality, the breakfast experience is generally favorable. Dinner reviews, while highlighting some delicious meals like the seafood cream, indicate a need for more variety and better food quality. The all-inclusive plan is appreciated for its value, though some feel that the offerings could be more diverse.
Rooms are spacious and comfortable, often offering beautiful sea views and featuring separate living areas and balconies. However, maintenance and cleanliness are areas where significant improvements are needed. Common issues include dated furniture, malfunctioning air conditioning and insufficient amenities like WiFi coverage and mini fridges. Some guests report issues with dirty bathtubs, moldy pillows and musty odors, suggesting a more focused and consistent cleaning regime is required.
The staff at Playa Suites Acapulco receive mixed reviews. Many guests commend the friendly and attentive service, particularly from valet parking and housekeeping with special mentions for diligent workers like Teodora. Nonetheless, significant criticism is directed at the reception and poolside service, where attitudes vary from unprofessional to rude, adversely affecting overall guest satisfaction.
WiFi connectivity is a noted drawback with frequent complaints about weak signals, especially in rooms and on higher floors. Internet access is inconsistent, often resulting in frustration, particularly during weekends.
The pool facilities garner mixed reactions. While some guests appreciate their cleanliness, size and atmosphere, others report issues of overcrowding, poor hygiene and inadequate maintenance. The limited opening hours and neglected poolside facilities detract from the overall experience. The beach, however, is a standout feature, offering a beautiful and easily accessible private area with attentive service and a generally clean environment, despite occasional overcrowding and limited sunbeds.
Parking is described as economical and convenient by some, though others find the service disorganized and poorly managed with reports of unpleasant smells, damage to vehicles and inconvenient access times. The family-friendly atmosphere of the hotel is a significant draw with numerous activities for children and adults, contributing to an engaging and lively environment despite occasional overcrowding.
Overall, Playa Suites Acapulco's exceptional location and friendly family atmosphere make it an attractive choice for many travelers, though improvements in maintenance, staff consistency and WiFi are necessary to enhance the guest experience.
The breakfast buffet generally receives positive feedback for its variety and taste with particular appreciation for the omelette station and the excellent service from staff. Despite some complaints about repetitiveness and minor issues regarding food quality, the breakfast experience is generally favorable. Dinner reviews, while highlighting some delicious meals like the seafood cream, indicate a need for more variety and better food quality. The all-inclusive plan is appreciated for its value, though some feel that the offerings could be more diverse.
Rooms are spacious and comfortable, often offering beautiful sea views and featuring separate living areas and balconies. However, maintenance and cleanliness are areas where significant improvements are needed. Common issues include dated furniture, malfunctioning air conditioning and insufficient amenities like WiFi coverage and mini fridges. Some guests report issues with dirty bathtubs, moldy pillows and musty odors, suggesting a more focused and consistent cleaning regime is required.
The staff at Playa Suites Acapulco receive mixed reviews. Many guests commend the friendly and attentive service, particularly from valet parking and housekeeping with special mentions for diligent workers like Teodora. Nonetheless, significant criticism is directed at the reception and poolside service, where attitudes vary from unprofessional to rude, adversely affecting overall guest satisfaction.
WiFi connectivity is a noted drawback with frequent complaints about weak signals, especially in rooms and on higher floors. Internet access is inconsistent, often resulting in frustration, particularly during weekends.
The pool facilities garner mixed reactions. While some guests appreciate their cleanliness, size and atmosphere, others report issues of overcrowding, poor hygiene and inadequate maintenance. The limited opening hours and neglected poolside facilities detract from the overall experience. The beach, however, is a standout feature, offering a beautiful and easily accessible private area with attentive service and a generally clean environment, despite occasional overcrowding and limited sunbeds.
Parking is described as economical and convenient by some, though others find the service disorganized and poorly managed with reports of unpleasant smells, damage to vehicles and inconvenient access times. The family-friendly atmosphere of the hotel is a significant draw with numerous activities for children and adults, contributing to an engaging and lively environment despite occasional overcrowding.
Overall, Playa Suites Acapulco's exceptional location and friendly family atmosphere make it an attractive choice for many travelers, though improvements in maintenance, staff consistency and WiFi are necessary to enhance the guest experience.
Categories
3 Star
Pool
Outdoor Pool
Beachfront
Categories
2
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