D'Cesar Hotel Acapulco

Acapulco 16.85847800, -99.89774000 , Avenida Cuauhtémoc, 135 Colonia Progreso (Show on Map)
7.5
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsD'Cesar Hotel Acapulco enjoys a conveniently central location that provides guests with easy access to the beach and major attractions, making it an appealing option for those eager to experience Acapulco's coastal charm. The tranquil surroundings ensure a balance of privacy and comfort, despite minor concerns about the hotel's enclosed and occasionally dim atmosphere.

The hotel's rooms are praised for their cleanliness, simplicity and comfort, enhancing the overall stay. Guests appreciate the attentive and accessible staff, as well as the rooms' spaciousness and occasional contemporary features like mirrors. Nonetheless, several areas need improvement, including better water flow in the showers, internet connectivity in the rooms and adequate natural light and ventilation. Issues such as uncomfortable beds, old mattresses and insufficient storage also detract from the guest experience, as does occasional noise from air conditioning ducts.

Cleanliness generally receives positive feedback with many guests commending the clean and quiet environment maintained by friendly and helpful staff. However, some guests have noted instances of unclean bathrooms, dirty pools and occasional bad smells, pointing to a need for more consistent upkeep.

One of the hotel's standout features is its dedicated staff. The team, including reception, maintenance and cleaning personnel, is frequently lauded for their friendliness, attentiveness and helpfulness, significantly enhancing the overall guest experience.

WiFi, on the other hand, is a noted weakness. Guests report inconsistent connectivity, weak signals, especially on higher floors and slow speeds, which can be exacerbated by adverse weather.

The pool area garners mixed reviews. While some praise its pleasant ambiance, good condition and size, others criticize issues such as limited pool service, cleanliness concerns and operational problems. An incident involving a rat in the pool raised significant hygiene concerns and restricted access for children added to some guests' dissatisfaction.

Lastly, parking facilities present challenges with guests describing the area as inconveniently located, cramped and difficult to maneuver in. The limited availability and early closing time of the private parking add to the inconvenience.

In conclusion, D'Cesar Hotel Acapulco offers a blend of positive and negative experiences. Its prime location, clean accommodations and exceptional staff service stand out, though improvements in room facilities, WiFi connectivity, pool maintenance and parking convenience are necessary to elevate the overall guest experience.
Show more
Categories
Hotel with Free Wi-Fi
This hotel is listed as having free Wi-Fi. This ensures guests can stay connected during their visit.

Hotel with Parking
D'Cesar Hotel Acapulco offers free parking for its guests. Estacionamiento gratis is available.

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel near The Beach

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


3-Star Hotel

Hotel with Outdoor Pool

Room Types
Queen Room This room features a double bed, fiber optic internet and cable TV. It also comes with a ceiling fan and a private bathroom.

Classic Quadruple Room This room features two double beds, free Wi-Fi and cable TV. It also comes with a ceiling fan and a private bathroom.

Suite This spacious, air-conditioned suite consists of two double beds. It has a lounge with free Wi-Fi and cable TV, as well as a kitchenette with a fridge and microwave. It also has a ceiling fan and a private bathroom.

Suite with Spa Bath This spacious suite consists of 2 bedrooms with two double beds. It has a lounge with a spa bath, free Wi-Fi and cable TV, a fridge and microwave. It also comes with a ceiling fan and a private bathroom.

Guest Reviews
7.5
Good
Location
D'Cesar Hotel Acapulco boasts a central location, providing easy access to the beach and stunning beach views, making it an attractive option for those wanting to soak in the coastal beauty. Guests frequently appreciate the hotel's proximity to the sea and its central positioning, which allows convenient access to various places. The area around the hotel is generally described as quiet, offering a good balance of privacy and comfort. While some express concerns about the hotel being somewhat enclosed and dark and mention that it can feel lonely at night, the overall sentiment reflects satisfaction with the ease of access and strategic location. Despite minor drawbacks, the location of D'Cesar Hotel Acapulco is clearly a highlight, putting guests close to the beach and central attractions at a reasonable price.

Rooms
D'Cesar Hotel Acapulco has a mixed reputation when it comes to its rooms. On the bright side, many guests have appreciated the cleanliness, simplicity and comfort of the rooms. Spaciousness and privacy are occasionally highlighted and the accessible and attentive staff add a favorable dimension to the overall experience. The contemporary touch added by mirrors in some rooms was also noted for its aesthetic appeal.

However, numerous shortcomings seem to tarnish the experience for a number of visitors. A recurring issue is the minimal water flow in the showers, both hot and cold and some guests found themselves without any internet in their rooms. The lack of natural light and ventilation was a major downside with many rooms lacking windows altogether. The size of the rooms drew mixed reactions; while some found them comfortable, others described them as very small and outdated.

Further complaints included uncomfortable beds, old mattresses and rooms smelling bad—sometimes of dampness or sewage. The lack of furniture for storing clothes, the absence of a closet and issues with digital keys not charging were additional inconveniences. Noise from the air conditioning duct also disturbed some guests.

In summary, while D'Cesar Hotel offers clean and straightforward accommodations, there are significant areas that require attention to enhance the guest experience.

Cleanliness
D'Cesar Hotel Acapulco receives mixed feedback regarding its cleanliness. Positively, many guests appreciate the clean and comfortable rooms and commend the hotel for maintaining a very clean environment overall. The cleaning and maintenance staff are described as helpful and friendly, contributing to a pleasant stay. Locations were praised for being well-maintained and conveniently positioned. Several visitors specifically highlighted the cleanliness of both the hotel and the rooms, finding them very neat and quiet.

However, some guests encountered issues, such as unclean bathrooms and dirty pools. There were also mentions of rooms needing more light and ventilation and a few specific complaints about finding a flea in the bed and a generally bad smell. The hotel seems to perform well in terms of quality and price relationship, although consistency in cleanliness could be improved.

Staff
Situated in the vibrant locale of Acapulco, D'Cesar Hotel stands out for the remarkable dedication of its staff. Guests consistently mention the friendliness and attentiveness of the team, who are always ready to assist with any concerns or questions. The maintenance and cleaning personnel also receive praise for their helpful and amicable nature, ensuring a clean and pleasant environment throughout the hotel.

The reception staff, in particular, are highlighted for their constant availability and supportive attitude, making guests feel almost like part of their family. Their attentive service and good hygiene practices further enhance the overall guest experience. While there were isolated comments about less helpful interactions at the front desk, the general sentiment remains overwhelmingly positive towards the hotel's personnel. The consistent and commendable attention provided by the entire team undoubtedly adds significant value to a stay at D'Cesar Hotel Acapulco.

Wi-Fi
Visitors to 'D'Cesar Hotel Acapulco' have mentioned several challenges with the hotel's WiFi service. Common issues include inconsistent connectivity, weak signals — especially on the 4th floor and overall slow speeds. Additionally, adverse weather conditions, such as a hurricane, have at times contributed to the lack of internet service. Generally, guests have expressed frustration with the reliability and performance of the WiFi throughout their stay.

Pool
The pool area of D'Cesar Hotel Acapulco has received mixed reviews from guests. On the positive side, many guests appreciated that the pool is very nice with some mentioning that it is in excellent condition, clean and of good size. The pool area and the garden surrounding it also received compliments for being pleasant. However, there are several negative impressions regarding the maintenance and operation of the pools. Some guests reported that only one pool was in service and that it was very shallow, while others mentioned that the pools were not operational or even without water. Cleanliness was another concern with multiple remarks about the pools being very dirty and one particularly troubling incident involved a rat in the pool, which was a significant hygiene issue. Moreover, there were comments regarding restrictions on pool access for children, which added to the dissatisfaction for some families. Overall, while the pool area holds potential with its size and design, inconsistent maintenance and cleanliness detract from the experience.

Parking
Guests of D'Cesar Hotel Acapulco have mixed opinions about the parking facilities. The primary issue seems to be the location, which is described as far from the hotel rooms and somewhat inconvenient, particularly for those with heavy luggage due to the presence of many stairs. The parking lot is perceived as small and cramped, making it essential to arrive early to secure a spot. When full, the tightly packed arrangement can make maneuvering in and out challenging and visitors may feel trapped by other vehicles. Additionally, the parking area and the surrounding street are noted to have an unpleasant odor. While private parking is available, it comes with the drawback of having limited hours, only until 10:00 PM. Overall, although the parking exists, its poorly distributed layout and small size detract from the convenience of staying at the hotel.


Yes, D'Cesar Hotel Acapulco has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at D'Cesar Hotel Acapulco.

No, D'Cesar Hotel Acapulco doesn't allow dogs.

Yes, parking facilities are available at D'Cesar Hotel Acapulco.

No, D'Cesar Hotel Acapulco doesn't have a gym.

Location Show Map
More Options
  • Hotel in Acapulco

  • 7.9 Good

  • From $61

  • Hotel in Acapulco

  • 7.4 Good

  • From $41

  • Hotel in Acapulco

  • 8.2 Very Good

  • From $87

  • Hotel in Acapulco

  • 7.8 Good

  • From $87



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ