One Acapulco Diamante
Acapulco
16.77117400,
-99.77177000
,
Boulevard De Las Naciones Núm. 10, Uh Vicente Guerrero 200
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Summary of reviewsOne Acapulco Diamante enjoys consistent praise for its prime location, especially from travelers seeking convenience to the airport and major shopping centers like La Isla and Chedraui supermarket. Its close proximity to Imperial World and other event venues also makes it a favorable choice for business conferences and leisure events. Although it's not located directly on the beach, the ease of access to transportation and local dining options compensates well for this, making it a versatile option for both business and leisure travelers.
Guests generally have a positive impression of the breakfast offered, appreciating the varied and fresh options such as eggs, chilaquiles and fresh fruits. While some noted that the breakfast selection could become repetitive, the attentive service from the staff left a positive mark on many. Dinner options, on the other hand, received mixed reviews with several guests expressing disappointment over the lack of variety and quality, particularly in the evenings.
The rooms at One Acapulco Diamante are described as clean and well-equipped with basic amenities such as air conditioning and functional internet. However, the small size of the rooms and beds, along with occasional noise disturbances, have been points of dissatisfaction. Despite this, the overall cleanliness, especially of the towels and bedding, has been commended by many guests, though there were some isolated reports of unpleasant odors and insufficient closet space.
Cleanliness overall received mixed feedback with many guests praising the daily cleaning services and the neatness of both the rooms and common areas. The pool, however, stood out as an area needing improvement with reports of broken tiles and cleanliness issues. Yet, the friendly and professional demeanor of the staff, notably individuals such as Daniela Villavicencio and Aby Aaron, greatly enhanced the guest experience, often making them feel well-cared for and welcomed.
Wi-Fi at the hotel generally received favorable reviews with many guests noting a strong and reliable connection. The hotel’s parking facilities are spacious and secure, though the lack of shaded areas was a minor inconvenience for some.
The bedding received mixed feedback similar to the room size with consistent mentions of comfort but also criticism of size, cleanliness and the quality of pillows. Guests found the hotel to offer good value for money and for those on a budget seeking a conveniently located and clean accommodation with a decent breakfast and attentive staff, One Acapulco Diamante fits the bill nicely. Despite some areas for improvement, it remains a solid choice within its category.
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Guests generally have a positive impression of the breakfast offered, appreciating the varied and fresh options such as eggs, chilaquiles and fresh fruits. While some noted that the breakfast selection could become repetitive, the attentive service from the staff left a positive mark on many. Dinner options, on the other hand, received mixed reviews with several guests expressing disappointment over the lack of variety and quality, particularly in the evenings.
The rooms at One Acapulco Diamante are described as clean and well-equipped with basic amenities such as air conditioning and functional internet. However, the small size of the rooms and beds, along with occasional noise disturbances, have been points of dissatisfaction. Despite this, the overall cleanliness, especially of the towels and bedding, has been commended by many guests, though there were some isolated reports of unpleasant odors and insufficient closet space.
Cleanliness overall received mixed feedback with many guests praising the daily cleaning services and the neatness of both the rooms and common areas. The pool, however, stood out as an area needing improvement with reports of broken tiles and cleanliness issues. Yet, the friendly and professional demeanor of the staff, notably individuals such as Daniela Villavicencio and Aby Aaron, greatly enhanced the guest experience, often making them feel well-cared for and welcomed.
Wi-Fi at the hotel generally received favorable reviews with many guests noting a strong and reliable connection. The hotel’s parking facilities are spacious and secure, though the lack of shaded areas was a minor inconvenience for some.
The bedding received mixed feedback similar to the room size with consistent mentions of comfort but also criticism of size, cleanliness and the quality of pillows. Guests found the hotel to offer good value for money and for those on a budget seeking a conveniently located and clean accommodation with a decent breakfast and attentive staff, One Acapulco Diamante fits the bill nicely. Despite some areas for improvement, it remains a solid choice within its category.
Hotel with Parking
This hotel offers parking facilities for guests. The availability of parking makes it easier for visitors to travel and explore the area.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Situated in the Acapulco Diamante area, One Acapulco Diamante garners consistent praise for its prime location. Conveniently close to the airport, it offers ease of access for travelers. The proximity to essential amenities like shopping centers—including La Isla and a nearby Chedraui supermarket—ensures that guests have everything they need within reach. The hotel is also favorably positioned near the Imperial World and other event venues, making it ideal for those attending conferences or events.
While some guests mentioned that the location might be a bit distant from planned destinations, the majority appreciated its accessibility to transportation options and local dining spots. Notably, the hotel is not directly on the beach, but its strategic positioning in front of a concert and events venue, coupled with convenient shopping options, compensates for this.
Overall, One Acapulco Diamante stands out with its excellent value for money, cleanliness and friendly service. Its location remains one of its strongest attributes, offering a perfect blend of convenience and comfort for both business and leisure travelers.
Guests at 'One Acapulco Diamante' have a mixed but generally positive opinion of the breakfast offered at the hotel. Many reviewers highlight that the breakfast included with the room is very good, delicious and satisfactory for the price. The breakfast selection is noted to be basic yet complete with a good variety of options like eggs, chilaquiles, bread, fruit, juice, milk and occasionally meats like chicken, beef or sausage. The food is often described as well-seasoned and fresh and the staff serving breakfast receive praise for their excellent and attentive service.
However, some guests feel there is room for improvement, notably mentioning that the breakfast can lack variety and become repetitive. A few reviews point out issues such as a limited buffet selection and the presence of flies, which detract from the overall experience. Despite these minor drawbacks, the general consensus is that the breakfast is adequate, clean and a convenient inclusion for guests.
Overall, while there are some areas for improvement, the breakfast at 'One Acapulco Diamante' is generally seen as a good start to the day with many guests appreciating the convenience and quality offered.
One Acapulco Diamante offers a mixed dining experience that appears to have room for improvement. Guests have expressed their dissatisfaction with the lack of restaurant service in the afternoon, evening and nighttime, which limits dining options significantly. Although there have been some positive remarks about the food, recurring criticisms highlight the quality and variety of dishes with some guests specifically noting the repetitive and bland taste of certain items like chilaquiles. The buffet has also received negative feedback for being quickly depleted and lacking in flavor. Additionally, the breakfast menu may pose a challenge for guests who are not accustomed to spicy foods, as it includes dishes not suited for everyone's palate. There are mentions of drinkable water being available and the need for more flavorful and diverse options. Improving these aspects could enhance the overall dining experience at the hotel.
One Acapulco Diamante offers a convenient location, particularly for business travelers and those needing proximity to the airport. The rooms, while clean and equipped with amenities like air conditioning and functional internet, are notably small. Some guests found the noise levels from adjoining rooms and hallways to be disruptive, due to thin walls. On a positive note, the hotel maintains decent cleaning standards, particularly inside the rooms, which are also described as comfortable despite their size. The beds, although smaller than queen-size, offer a decent level of comfort. However, there were consistent concerns about room size, lack of sufficient closet space and occasional unpleasant odors. Staff friendliness and cleanliness in common areas could use improvement. Overall, while the facilities meet basic needs efficiently, the hotel may not be the best choice for families or those seeking a spacious, quiet retreat.
The guest reviews of 'One Acapulco Diamante' reveal a mixed experience regarding the hotel's beds. Many guests appreciated the comfort of the beds, describing them as very comfortable, comfy and spectacular. However, the size of the beds received frequent criticism with numerous guests pointing out that they are small and narrow, contributing to a less than ideal sleeping experience for some. Complaints were also directed towards the cleanliness of the bedding; several guests reported dirty sheets and in one instance, even bed bugs. Additionally, the pillows were often described as thin or hard, impacting overall comfort. While the rooms were generally perceived as clean and well-maintained, the issues with the bedding and mattress sizes seem to be a recurring theme among guest feedback.
One Acapulco Diamante has received mixed feedback regarding its cleanliness. Many guests noted that the facilities and rooms were clean, comfortable and well-maintained, highlighting the daily cleaning service and the overall neatness and organization. The cleanliness of the rooms and facilities, in general, has been commended with some patrons emphasizing the clean towels and the good treatment from the staff.
However, other reviews have pointed out significant issues. Some guests reported that the room cleaning was inconsistent with some rooms having an unpleasant smell, dirty sheets or towels that had not been changed for several days. The presence of insects, hair in the rooms and stained towels did not go unnoticed by many. Furthermore, the common areas did not always meet the expected standards with some guests mentioning dirty floors, glass in the common areas and a lack of proper maintenance.
The pool seemed to be another area of concern with several guests reporting it as dirty or having broken tiles. Additionally, some had issues with specific amenities, like clogged showers, insufficient ventilation or a low water pressure in the bathrooms that affected their overall stay.
Despite these drawbacks, there are tidbits of positive feedback, suggesting that with more consistent and thorough cleaning practices, guests' experiences could significantly improve. The hotel's location and the friendliness of the staff were notable positive mentions, helping to balance out some of the less favorable feedback on cleanliness.
One Acapulco Diamante consistently receives high praise for its staff from countless guests. Reviews frequently highlight the exceptional attention provided at the reception and the promptness of the service. Guests repeatedly commend the staff's friendly and attentive demeanor, noting that they feel welcomed and well-cared for throughout their stay.
The hotel staff, including personnel in the food services and cleaning departments, are recognized for their professionalism and friendliness. Specific mentions of individual staff members, such as Daniela Villavicencio and Aby Aaron, reflect personalized and empathetic interactions that enhance the guest experience. The housekeeping team maintains a commendable standard of cleanliness, contributing to the comfort and satisfaction of visitors.
Though there are occasional mentions of language barriers and suggestions for better communication, the overall sentiment remains overwhelmingly positive. The efficiency in handling requests, resolving issues swiftly and a general willingness to assist contributes significantly to the positive experiences of the guests. The staff's attention to detail and their genuine kindness make a stay at One Acapulco Diamante notably pleasant.
Guests at One Acapulco Diamante have shared mixed feedback regarding the hotel's Wi-Fi. Many guests have praised the internet, describing it as good, excellent and noting a strong internet signal without any issues. Some have even expressed love for the internet quality during their stay. However, there are also mentions suggesting that the Wi-Fi could use some improvement with a few guests finding it to be terrible or in need of enhancement. Overall, while the internet experience has generally been positive for many, there is room for improvement according to some guests' experiences.
One Acapulco Diamante offers generous and guarded parking facilities which guests have found to be spacious and convenient. The large parking area provides ample space, contributing positively to the overall experience at the hotel. However, a few guests noted the lack of covered areas in the parking lot, which can make it uncomfortable due to high temperatures. Despite this, the parking is deemed fine and functional. The hotel's entrance and exit points for vehicles are also mentioned, indicating easy access for drivers. In summary, parking at One Acapulco Diamante is generally satisfactory with ample, free and secure spaces, even though improvements such as shaded areas could enhance the convenience.
With a three-star rating, One Acapulco Diamante offers a generally decent stay, appreciated for its cleanliness, breakfast offerings and attentive staff service. Guests find the quality-price ratio excellent, reinforcing that ONE Hotels can often be relied upon for a satisfactory experience. The pool is a notable amenity adding to the hotel's allure, although some have expressed that the cost feels high given the room size and bed quality. For budget-conscious travelers seeking a clean and comfortable lodging option, this hotel is more than fine, though some might find better value elsewhere within the ONE hotel chain.
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Location
While some guests mentioned that the location might be a bit distant from planned destinations, the majority appreciated its accessibility to transportation options and local dining spots. Notably, the hotel is not directly on the beach, but its strategic positioning in front of a concert and events venue, coupled with convenient shopping options, compensates for this.
Overall, One Acapulco Diamante stands out with its excellent value for money, cleanliness and friendly service. Its location remains one of its strongest attributes, offering a perfect blend of convenience and comfort for both business and leisure travelers.
Breakfast
However, some guests feel there is room for improvement, notably mentioning that the breakfast can lack variety and become repetitive. A few reviews point out issues such as a limited buffet selection and the presence of flies, which detract from the overall experience. Despite these minor drawbacks, the general consensus is that the breakfast is adequate, clean and a convenient inclusion for guests.
Overall, while there are some areas for improvement, the breakfast at 'One Acapulco Diamante' is generally seen as a good start to the day with many guests appreciating the convenience and quality offered.
Dinner
Rooms
Beds
Cleanliness
However, other reviews have pointed out significant issues. Some guests reported that the room cleaning was inconsistent with some rooms having an unpleasant smell, dirty sheets or towels that had not been changed for several days. The presence of insects, hair in the rooms and stained towels did not go unnoticed by many. Furthermore, the common areas did not always meet the expected standards with some guests mentioning dirty floors, glass in the common areas and a lack of proper maintenance.
The pool seemed to be another area of concern with several guests reporting it as dirty or having broken tiles. Additionally, some had issues with specific amenities, like clogged showers, insufficient ventilation or a low water pressure in the bathrooms that affected their overall stay.
Despite these drawbacks, there are tidbits of positive feedback, suggesting that with more consistent and thorough cleaning practices, guests' experiences could significantly improve. The hotel's location and the friendliness of the staff were notable positive mentions, helping to balance out some of the less favorable feedback on cleanliness.
Staff
The hotel staff, including personnel in the food services and cleaning departments, are recognized for their professionalism and friendliness. Specific mentions of individual staff members, such as Daniela Villavicencio and Aby Aaron, reflect personalized and empathetic interactions that enhance the guest experience. The housekeeping team maintains a commendable standard of cleanliness, contributing to the comfort and satisfaction of visitors.
Though there are occasional mentions of language barriers and suggestions for better communication, the overall sentiment remains overwhelmingly positive. The efficiency in handling requests, resolving issues swiftly and a general willingness to assist contributes significantly to the positive experiences of the guests. The staff's attention to detail and their genuine kindness make a stay at One Acapulco Diamante notably pleasant.
Wi-Fi
Parking
3 Star
Yes, One Acapulco Diamante has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at One Acapulco Diamante.
No, One Acapulco Diamante doesn't allow dogs.
Yes, parking facilities are available at One Acapulco Diamante.
No, One Acapulco Diamante doesn't have a gym.
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