Złoty Horyzont Hotel & Resort Szklarska Poręba
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Summary of reviewsZłoty Horyzont Hotel & Resort in Szklarska Poręba is a haven for those seeking tranquility amidst the majestic Giant Mountains. Its prime location offers breathtaking views and a peaceful environment, particularly appreciated by outdoor enthusiasts with nearby trails. The hotel achieves a harmonious balance between serenity and accessibility, being just a scenic walk or a brief drive from the bustling center. Guests commend the modern decor accented by charming wooden elements and the overall cleanliness, with professional and friendly staff elevating the warm ambiance. Dining at the restaurant becomes a delightful experience with uninterrupted mountain views.
Breakfast at the resort is a standout feature, acclaimed for its rich diversity and exceptional quality, catering to various dietary preferences. The well-stocked buffet alongside excellent amenities, such as heated pools and a spa area, contribute to a fulfilling start to the day. Although dinner receives mixed feedback due to occasional limited options, the dining quality is generally positive, with dishes like pasta and steaks particularly noted.
Accommodations are consistently praised for their spaciousness and modern amenities, offering stunning mountain views from balconies. Cleanliness remains a high priority across the resort, adding to a comforting atmosphere. The spa reflects an oasis of relaxation, complete with a thoughtful array of facilities, including pools and saunas, consistently exceeding guest expectations.
Staff professionalism is a defining characteristic of the hotel, with guests frequently noting their friendliness and attentiveness. While there are minor areas for improvement in service logistics, the overall sentiment remains favorable due to the welcoming environment created by the team.
The impressive pool facilities, highlighted by panoramic views and a swim-up bar, provide a luxurious touch. Despite small gym amenities, guests appreciate its availability. The family-friendly environment, complete with a Kids Club and engaging activities, ensures a pleasurable experience for families.
Although parking logistics receive mixed reviews, the resort overall encapsulates a delightful escape with its superb amenities and scenic charm, making it a compelling choice for visitors.
Categories
Breakfast at the resort is a standout feature, acclaimed for its rich diversity and exceptional quality, catering to various dietary preferences. The well-stocked buffet alongside excellent amenities, such as heated pools and a spa area, contribute to a fulfilling start to the day. Although dinner receives mixed feedback due to occasional limited options, the dining quality is generally positive, with dishes like pasta and steaks particularly noted.
Accommodations are consistently praised for their spaciousness and modern amenities, offering stunning mountain views from balconies. Cleanliness remains a high priority across the resort, adding to a comforting atmosphere. The spa reflects an oasis of relaxation, complete with a thoughtful array of facilities, including pools and saunas, consistently exceeding guest expectations.
Staff professionalism is a defining characteristic of the hotel, with guests frequently noting their friendliness and attentiveness. While there are minor areas for improvement in service logistics, the overall sentiment remains favorable due to the welcoming environment created by the team.
The impressive pool facilities, highlighted by panoramic views and a swim-up bar, provide a luxurious touch. Despite small gym amenities, guests appreciate its availability. The family-friendly environment, complete with a Kids Club and engaging activities, ensures a pleasurable experience for families.
Although parking logistics receive mixed reviews, the resort overall encapsulates a delightful escape with its superb amenities and scenic charm, making it a compelling choice for visitors.
Hotel with Spa
Offers spa facilities.
Hotel with Parking
This hotel offers parking facilities. It is a comprehensive destination for a comfortable stay.
EV charging stations
4-Star Hotel
This hotel offers a terrace, a restaurant, and a bar. Guests can take advantage of the fitness center, indoor pool, and sauna. The hotel provides a kids' club and includes breakfast buffet and spa facilities.
Hotel with Indoor Pool
Features an indoor pool and a fitness area, providing guests with options for recreation and relaxation. The hotel offers views and is suitable for both leisure and active travelers.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Gym
Small Hotel
Guest Reviews
Nestled on the picturesque outskirts of Szklarska Poręba, Złoty Horyzont Hotel & Resort offers visitors a tranquil retreat with breathtaking views of the majestic Giant Mountains. Though situated a bit further from the bustling center, the location is celebrated for its peace and natural beauty, providing an ideal escape for those seeking serenity. The area showcases the stunning Krkonoš nature and is conveniently located near running trails like those in Jakuszyce and the Karkonosze main trail, making it an excellent choice for outdoor enthusiasts.
Guests appreciate the modern decor with charming wooden elements and commend the hotel's overall cleanliness. The resort's proximity to the center—either a scenic 20-minute walk or a short 5-minute drive—is balanced by the tranquility offered, making it a desirable destination for both relaxation and exploration. Plus, the hotel’s restaurant provides a dining experience with uninterrupted mountain views. With friendly and professional staff adding to the warm ambiance, Złoty Horyzont is a beautiful choice for a delightful stay in this serene location.
Złoty Horyzont Hotel & Resort Szklarska Poręba sets a high standard for breakfast, consistently praised by guests for its rich and varied offerings. Many visitors comment on the delicious taste and freshness of the food, emphasizing the diverse selection available, from vegetarian options to traditional fare. The buffet is well-stocked and replenished regularly, ensuring guests have plenty of choice. Diners can enjoy their meals early, with breakfast service starting at 7 AM, which pairs nicely with the stunning views and the amenities offered by the hotel, including heated pools and a spa area. The atmosphere at the restaurant is welcoming, adding to the overall experience. While some reviews mention occasional queues and the need to wait for a table, the consensus remains positive, highlighting the breakfast as exceptional in both quality and variety. A few guests noted minor issues with monotony and limited variety during longer stays, but overall, the breakfast experience is highlighted as a major plus of the hotel, contributing to a satisfying visit for both families and solo travelers alike.
Złoty Horyzont Hotel & Resort Szklarska Poręba offers a mixed dining experience, with some standout elements and areas for improvement. Guests consistently praise the quality and taste of the dishes in the hotel restaurant, describing the food as delicious and occasionally even exquisite. The restaurant staff earns high marks for their friendly service and attentiveness, contributing positively to the dining experience.
The buffet format is generally appreciated, with efficient replenishment even during peak times, though some diners express disappointment in the limited selection of hot dishes, minimal options for children, and dietary limitations like dairy-free choices. While many guests enjoy well-prepared meals, especially when ordered from the menu, some mention that the buffet food can be lukewarm, and the overall selection sometimes falls short of expectations, particularly with vegetables and desserts.
The ambience and capacity of the dining area are highlighted as areas needing enhancement, as the space can be crowded, and the waiting lines are sometimes long. Despite these challenges, dinners are mostly seen as a highlight of the stay, offering good variety and quality, with notable positive remarks on specific dishes like pasta with shrimp and steaks.
The Złoty Horyzont Hotel & Resort Szklarska Poręba receives high marks for its modern and clean accommodations, offering guests a stay in well-equipped and tastefully decorated rooms. Noted for their spaciousness, the rooms often come with comfortable beds and mini kitchenettes that allow for an independent stay. Many guests appreciate the stunning mountain views from the balconies, which enhance the overall experience.
Although feedback indicates a consistent standard of cleanliness, there are some areas for improvement. A few visitors found the rooms slightly cramped for larger groups or families, and some noted that regular cleaning and replenishment of supplies should be included in the stay. Furthermore, there were minor concerns regarding the absence of some promised amenities, such as microwaves and dishwashers.
The hotel boasts a beautiful spa area with heated pools and jacuzzis, which are highlights for many guests, adding to the relaxation. Despite a few minor setbacks, such as non-functional room arrangement solutions and some rooms facing busy streets, the resort delivers a comfortable and inviting environment, complemented by friendly staff eager to assist.
Złoty Horyzont Hotel & Resort Szklarska Poręba offers a mixed experience when it comes to their beds. Many guests appreciate the comfortable beds provided in tastefully decorated rooms, often describing their sleep experience as restful. The quality of the mattresses receives varied opinions, with some guests finding them exceedingly comfortable and others considering them a bit hard, although this tends to be chalked up to personal preference.
However, the size of the beds has been highlighted as a potential issue, with some guests noting that they are smaller than one might expect, which can impact comfort, especially for couples. The pillows also come under scrutiny, as their thickness and hardness do not appeal to everyone. Additionally, rooms featuring a pull-out sofa might feel cramped for larger groups, with some difficulty in adjusting air conditioning settings reported. While the beds have their strengths in comfort for many, there are aspects that could benefit from revisions to suit a wider range of guest preferences.
Złoty Horyzont Hotel & Resort in Szklarska Poręba has received high praise for its excellent cleanliness standards. Guests consistently highlight the immaculate condition of the rooms and the overall facility, noting the hotel as being new and well-maintained. There is an evident emphasis on maintaining cleanliness across all areas, including the dining, wellness, and pool spaces, which guests describe as tidy and shining with novelty. Spacious rooms offer comfort and are equipped with modern amenities, enhancing the cozy atmosphere. Visitors appreciate the clean pools, whirlpools, and the diverse selection of saunas. The cleanliness appears to be a top priority, offering a serene and hygienic environment for all guests. In addition to pristine spaces, friendly staff contribute to the overall positive experience, ensuring professional service throughout the stay. The combination of cleanliness, well-appointed rooms, and excellent service makes Złoty Horyzont a noteworthy destination for a restful getaway.
At Złoty Horyzont Hotel & Resort Szklarska Poręba, the staff is frequently highlighted for their professionalism and courteous demeanor. Guests often remark on the team’s friendly and helpful attitude, which greatly enhances the overall experience at the hotel. The reception staff is usually noted for being communicative and supportive, with specific praises for individuals like Ms. Agnieszka who is described as both nice and professional. Additionally, the restaurant staff is considered to be of the highest standard, with a general willingness to assist guests.
In several reviews, the hospitality is described as exceptional, with many guests appreciating the warm and welcoming atmosphere created by the staff. Although some reviews mention issues like a less-than-ideal cleaning service and some unfriendly staff at times, these observations are contrasted by numerous mentions of a dedicated and smiling team ready to resolve issues effectively, especially praising the hotel manager for their active involvement.
However, there are mentions of the service at the pool bar being lacking, and room for improvement in the organization of the restaurant service is suggested, where sometimes, food service was delayed or inadequately warm. Despite these criticisms, the overall sentiment towards the staff remains positive, with their friendliness and professionalism being a prominent and appreciated feature of the guests’ stay.
Nestled in the charming location of Szklarska Poręba, the Złoty Horyzont Hotel & Resort boasts a spa that is often described as a true oasis of relaxation. Guests frequently highlight the impressive wellness area, celebrated for its modern and clean design. The spa offers an inviting array of facilities, including both indoor and outdoor pools and jacuzzis, making it a great escape for visitors seeking tranquility. With multiple saunas and steam rooms, guests appreciate the variety of options available, despite some noting their smaller size.
Overall, the attention to detail in the spa area is highly commendable, offering continuous supervision and a thoughtfully laid-out environment. This is complemented by bar access and massage services, enhancing the overall experience. The inclusion of spa facilities in the accommodation price is a welcome bonus, giving guests easy and affordable access to relaxation.
Even though the wellness area closes at 10 PM, it consistently exceeds expectations, heralded as one of the best in the region compared to other local hotels. Paired with delicious dining options and beautifully maintained rooms, the spa at Złoty Horyzont leaves a lasting impression on its guests.
Złoty Horyzont Hotel & Resort Szklarska Poręba offers a gym that guests frequently mention. While the facility is described as modern, many reviews indicate that the gym is quite limited in size and equipment. Guests note that it consists mainly of a few exercise machines, including treadmills, exercise bikes, and an elliptical trainer, which some feel does not suffice for a full workout. The size of the gym is often mentioned as small, likened to a warm-up room rather than a fully equipped fitness center, and there is occasional noise that can detract from the experience. Despite these limitations, the presence of a gym at the hotel is appreciated by guests who value having access to fitness amenities during their stay.
At Złoty Horyzont Hotel & Resort Szklarska Poręba, the pool facilities are undoubtedly a standout feature that guests consistently praise. Offering both indoor and heated outdoor options, the pools cater to a wide range of preferences, with panoramic windows providing breathtaking views of the surrounding mountains, including Sněžka. The pool area is well-organized, spacious, and remarkably clean, enhancing the overall relaxation experience. A swim-up bar adds a touch of luxury, allowing guests to enjoy refreshments without leaving the water. The wellness environment, complete with clean pools, whirlpools, and a comprehensive selection of saunas, receives high commendation for its quality. Families will appreciate the playroom for children, and the pools are typically quieter during mid-day hours, offering a peaceful escape. The hotel combines a superb pool area with excellent dining options, where the restaurant also shares the stunning mountain views. Altogether, the pool and wellness amenities at this resort provide a modern and serene setting, making it a perfect choice for guests seeking a blend of relaxation and scenic beauty.
Złoty Horyzont Hotel & Resort Szklarska Poręba offers parking options that have garnered mixed reviews from guests. On the positive side, there is a garage on-site that proves particularly useful during the winter months, and the idea of marking parking spaces with room numbers has been appreciated for its organization. While there is a large parking lot available, its usage comes at a surcharge, which some guests feel should already be included in the hotel stay cost.
Despite these conveniences, guests report concerns primarily during times of high hotel occupancy. The limited number of spaces, coupled with issues concerning the sale of spots in the external parking lot, leaves some visitors feeling the arrangement lacks efficiency. Complaints also arise about the organization regarding signage to guide guests from the parking area to the reception and occasional hiccups in calculating parking fees. Overall, while the parking facilities serve their purpose, some guests find the associated costs and logistical details less than ideal.
Nestled in the charming town of Szklarska Poręba, Złoty Horyzont Hotel & Resort offers a warm and welcoming environment for families seeking a memorable vacation. Families with children will find the hotel's amenities particularly accommodating, with an abundance of daily activities designed to engage young guests. The dedicated Kids Club, under the attentive supervision of Ms. Yaryna, ensures that children are entertained and cared for, while parents enjoy some time to relax.
The presence of a playroom, despite its modest size, is a notable feature, providing a convenient spot for families to gather and kids to play. Moreover, the hotel's animation program and the high-quality family-friendly service further enhance the overall experience. The delicious breakfast offerings are especially praised, making mornings a delightful experience for everyone.
While the hotel predominantly caters to families, some may find certain facilities, such as the smaller playroom and the 16+ bar in the adult pool, less inclusive for younger kids. However, the overall cleanliness, dedication of the staff, and the variety of attractions available make Złoty Horyzont a favorable destination for family vacations. With its baby-friendly environment and attention to detail, it continues to attract many families, ensuring a pleasant and enjoyable stay.
Location Show Map
Location
Guests appreciate the modern decor with charming wooden elements and commend the hotel's overall cleanliness. The resort's proximity to the center—either a scenic 20-minute walk or a short 5-minute drive—is balanced by the tranquility offered, making it a desirable destination for both relaxation and exploration. Plus, the hotel’s restaurant provides a dining experience with uninterrupted mountain views. With friendly and professional staff adding to the warm ambiance, Złoty Horyzont is a beautiful choice for a delightful stay in this serene location.
Breakfast
Dinner
The buffet format is generally appreciated, with efficient replenishment even during peak times, though some diners express disappointment in the limited selection of hot dishes, minimal options for children, and dietary limitations like dairy-free choices. While many guests enjoy well-prepared meals, especially when ordered from the menu, some mention that the buffet food can be lukewarm, and the overall selection sometimes falls short of expectations, particularly with vegetables and desserts.
The ambience and capacity of the dining area are highlighted as areas needing enhancement, as the space can be crowded, and the waiting lines are sometimes long. Despite these challenges, dinners are mostly seen as a highlight of the stay, offering good variety and quality, with notable positive remarks on specific dishes like pasta with shrimp and steaks.
Rooms
Although feedback indicates a consistent standard of cleanliness, there are some areas for improvement. A few visitors found the rooms slightly cramped for larger groups or families, and some noted that regular cleaning and replenishment of supplies should be included in the stay. Furthermore, there were minor concerns regarding the absence of some promised amenities, such as microwaves and dishwashers.
The hotel boasts a beautiful spa area with heated pools and jacuzzis, which are highlights for many guests, adding to the relaxation. Despite a few minor setbacks, such as non-functional room arrangement solutions and some rooms facing busy streets, the resort delivers a comfortable and inviting environment, complemented by friendly staff eager to assist.
Beds
However, the size of the beds has been highlighted as a potential issue, with some guests noting that they are smaller than one might expect, which can impact comfort, especially for couples. The pillows also come under scrutiny, as their thickness and hardness do not appeal to everyone. Additionally, rooms featuring a pull-out sofa might feel cramped for larger groups, with some difficulty in adjusting air conditioning settings reported. While the beds have their strengths in comfort for many, there are aspects that could benefit from revisions to suit a wider range of guest preferences.
Cleanliness
Staff
In several reviews, the hospitality is described as exceptional, with many guests appreciating the warm and welcoming atmosphere created by the staff. Although some reviews mention issues like a less-than-ideal cleaning service and some unfriendly staff at times, these observations are contrasted by numerous mentions of a dedicated and smiling team ready to resolve issues effectively, especially praising the hotel manager for their active involvement.
However, there are mentions of the service at the pool bar being lacking, and room for improvement in the organization of the restaurant service is suggested, where sometimes, food service was delayed or inadequately warm. Despite these criticisms, the overall sentiment towards the staff remains positive, with their friendliness and professionalism being a prominent and appreciated feature of the guests’ stay.
Spa
Overall, the attention to detail in the spa area is highly commendable, offering continuous supervision and a thoughtfully laid-out environment. This is complemented by bar access and massage services, enhancing the overall experience. The inclusion of spa facilities in the accommodation price is a welcome bonus, giving guests easy and affordable access to relaxation.
Even though the wellness area closes at 10 PM, it consistently exceeds expectations, heralded as one of the best in the region compared to other local hotels. Paired with delicious dining options and beautifully maintained rooms, the spa at Złoty Horyzont leaves a lasting impression on its guests.
Gym
Pool
Parking
Despite these conveniences, guests report concerns primarily during times of high hotel occupancy. The limited number of spaces, coupled with issues concerning the sale of spots in the external parking lot, leaves some visitors feeling the arrangement lacks efficiency. Complaints also arise about the organization regarding signage to guide guests from the parking area to the reception and occasional hiccups in calculating parking fees. Overall, while the parking facilities serve their purpose, some guests find the associated costs and logistical details less than ideal.
Family
The presence of a playroom, despite its modest size, is a notable feature, providing a convenient spot for families to gather and kids to play. Moreover, the hotel's animation program and the high-quality family-friendly service further enhance the overall experience. The delicious breakfast offerings are especially praised, making mornings a delightful experience for everyone.
While the hotel predominantly caters to families, some may find certain facilities, such as the smaller playroom and the 16+ bar in the adult pool, less inclusive for younger kids. However, the overall cleanliness, dedication of the staff, and the variety of attractions available make Złoty Horyzont a favorable destination for family vacations. With its baby-friendly environment and attention to detail, it continues to attract many families, ensuring a pleasant and enjoyable stay.
Yes, Złoty Horyzont Hotel & Resort Szklarska Poręba has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Złoty Horyzont Hotel & Resort Szklarska Poręba.
Yes, Złoty Horyzont Hotel & Resort Szklarska Poręba welcomes dogs.
Yes, parking facilities are available at Złoty Horyzont Hotel & Resort Szklarska Poręba.
Yes, Złoty Horyzont Hotel & Resort Szklarska Poręba has a gym.
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