Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa

Szklarska Poreba 50.82320400, 15.54018800 , Ul. H. Kołłątaja 4a (Show on Map)
8.5
Very Good


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Summary of reviewsAparthotel Cristal Resort Szklarska Poręba by Zdrojowa offers a pleasant blend of seclusion, natural beauty and proximity to Szklarska Poręba’s town center, making it a top choice for travelers seeking a tranquil retreat. It is surrounded by picturesque mountain views and lush forests, providing direct access to numerous hiking trails. The hotel’s peaceful neighborhood and convenient location also allow guests to enjoy notable attractions like the Szklarka Waterfall and the Snowy Cauldrons, ensuring a stay that combines relaxation and adventure.

Guests consistently praise the breakfast offerings for their variety, deliciousness and frequent replenishment. The inclusion of local products adds to the authenticity, though there are occasional concerns about limited seating and wait times at peak hours. Dinner options are somewhat limited as the hotel lacks an on-site restaurant for evening meals, but spacious apartments with well-equipped kitchenettes offer a practical solution for those preferring self-catering. While the lack of evening dining facilities can be inconvenient, the quality of the breakfast remains a highlight.

The rooms at Cristal Resort are lauded for their spaciousness, cleanliness and modern interiors, offering comfortable accommodations suitable for couples and larger groups. The convenience of kitchenettes and the peaceful atmosphere of the rooms, often with beautiful views from balconies, are particularly appreciated. However, some guests noted the need for renovations and improvements in room amenities and maintenance.

Cleanliness across the resort is generally well-regarded, but there are occasional issues such as stained carpets, unclean dishes and missing towels. Nonetheless, the friendly cleaning staff and well-maintained conditions in areas like the pool and spa uphold a positive standard overall.

The staff are frequently described as exceptionally friendly and helpful, contributing significantly to an inviting and comfortable atmosphere. While there are minor lapses in service speed, particularly in the dining area, the prevailing sentiment is one of professional and courteous service.

Wi-Fi connectivity is an area with mixed reviews, as many guests report weak or non-existent signals, which can be a downside for those needing reliable internet access.

The spa facilities receive high marks for their cleanliness and variety, featuring a swimming pool, whirlpool, steam bath and sauna. The spa area is maintained well, providing a relaxing environment, though supervision and some aspects of the facilities could benefit from improvements.

The pool area, including both indoor and outdoor options, is appreciated for its cleanliness and family-friendly atmosphere, though some guests find the pool temperature and size less than ideal. Despite occasional crowding, especially with children, the pool remains a well-liked feature.

Parking is ample and secure, although it comes with an additional fee that some guests find inconvenient. Better transparency on parking fees could enhance the guest experience.

Finally, the resort is noted for being family-friendly with amenities like a children’s playroom and playground, spacious family apartments and the inviting swimming pool area adding to its appeal. Proximity to hiking trails and local attractions further solidifies its suitability for families seeking both relaxation and adventure.

In summary, Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa excels in providing a serene, scenic and comfortable stay with commendable amenities and friendly service, despite some areas needing improvement.
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Categories
Family Friendly Resort
This aparthotel offers an indoor play area and outdoor play equipment for children. It also provides opportunities for skiing, cycling, and walking tours in the surroundings.

Resort with Swimming Pool
This resort features both indoor and outdoor pools, including a cozy swimming pool and an outdoor jacuzzi. It's also kid-friendly and provides swimming aids for children.

  Indoor Pool  


Resort with Parking
This aparthotel provides parking and resort amenities. It offers a blend of convenience and recreational options.

4-Star Resort
As a resort, this property offers a range of amenities and services typical of a higher-end stay. It aims to provide a comprehensive experience for guests.

Resort with Indoor Pool
While specific details about the indoor pool are not extensively detailed, the property is tagged as having an indoor pool and is a resort in Szklarska Poręba.

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Dog Friendly Resort

Romantic Resort

Room Types
One-Bedroom Apartment with Mountain View Modern apartment with a seating area and a private bathroom with shower. There is also a kitchenette and a view of the mountains.

One-Bedroom Apartment Modern apartment with a seating area and a private bathroom with shower. There is also a kitchenette.

Studio with Mountain View Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features a seating area, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as mountain views. The unit has 1 bed.

Studio Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and kitchenware. The studio has carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 1 bed.

Suite with Mountain View This suite features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with mountain views, this suite also features a seating area and a flat-screen TV with satellite channels. The unit has 4 beds.

Suite This suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This suite comes with a dining area, a flat-screen TV with satellite channels a seating area and a balcony. The unit offers 4 beds.

Three-Bedroom Apartment This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the kitchenette, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment consists of a dining area, a flat-screen TV with satellite channels a seating area and a balcony. The unit offers 6 beds.

Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room offers a seating area, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels.

Duplex Apartment This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a seating area, a dining area, a wardrobe, a flat-screen TV with satellite channels, as well as mountain views. The unit offers 2 beds.

One-Bedroom Apartment This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the kitchenette, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has carpeted floors, a seating area with a flat-screen TV with satellite channels, a dining area, a wardrobe, as well as a safe deposit box. The unit has 2 beds.

Duplex Suite This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the kitchenette, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, a dining area, a wardrobe, as well as a safe deposit box. The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa boasts an excellent location that offers a serene and peaceful environment, ideal for travelers seeking tranquility amid natural beauty. Surrounded by picturesque mountain views and lush forests, the resort provides direct access to numerous hiking trails, making it a perfect starting point for excursions and nature walks. Despite being away from the hustle and bustle of the city center, it remains within walking distance—about 15 minutes—to the town of Szklarska Poręba, offering a blend of seclusion and convenience.

Guests particularly appreciate the resort's proximity to notable natural attractions such as the Szklarka Waterfall and the Snowy Cauldrons, which can be admired from the comfort of their rooms or terraces. The hotel's location on the outskirts of the city ensures a quiet and restful stay, far from city noise but still accessible to urban amenities.

The peaceful neighborhood, coupled with beautiful surroundings, creates a perfect setting for relaxation and outdoor activities. The resort also features ample parking and easy accessibility, adding to the convenience for guests. Overall, the Aparthotel Cristal Resort excels in offering a harmonious blend of serenity, scenic beauty and proximity to both nature and the city center.

Breakfast
Guest reviews of the Aparthotel Cristal Resort in Szklarska Poręba paint a predominantly positive picture of the breakfast offerings. Many guests described the breakfast as delicious, varied and plentiful with a wide selection of fresh products. Local products add to the flavor and authenticity and the buffet is frequently replenished to ensure there's enough for everyone.

Some reviews did mention a lack of diversity and noted that the selection could be narrower compared to other hotels. However, these comments are overshadowed by frequent praise for the richness and taste of the breakfast options. The quality was generally appreciated with many guests looking forward to the meal every morning.

The dining space during breakfast can become crowded and there were some mentions of limited seating and wait times. Despite these logistical challenges, overall satisfaction with breakfast remains high. The occasional complaint about items like stale bread or bad coffee did not seem to dominate the overall positive sentiment toward the breakfast experience at Cristal Resort.

Dinner
The Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa offers spacious apartments featuring well-equipped kitchenettes, which many guests found convenient, especially those traveling with children. The availability of a kitchenette allows visitors to prepare their own meals, a beneficial feature given the lack of dining options within the hotel.

While the on-site kitchen only serves breakfast, which some guests noted was not very varied and lacked fresh products, the overall quality of the food received positive remarks. Guests particularly appreciated the taste and quality of the meals, despite the limited menu options and the absence of a la carte dishes for lunch and dinner.

However, the absence of a restaurant or bar open in the evening was a common concern. Many guests mentioned feeling disappointed by the lack of dining facilities, especially for dinner and found it inconvenient to be too far from the city center to easily access other dining options. The lack of a place to enjoy a coffee, drink or meal in the evening further contributed to this issue.

On the positive side, the hotel's quiet location and proximity to the city center were liked by many. Despite some shortcomings like unheated rooms, a strange smell in the bedding and the need for better kitchen equipment, the hotel’s large apartments and useful kitchenettes were appreciated by families and other guests looking for self-catering options.

Overall, while the accommodations provide comfort and practicality with their spacious rooms and kitchen facilities, improvements in dining services and better kitchen equipment could enhance the guest experience.

Rooms
Guests at Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa frequently praise the spaciousness and cleanliness of the rooms and apartments. Many reviewers highlight the large and comfortable accommodations, suitable for both couples and larger groups. The modern, well-furnished interiors, often featuring loft-style designs and beautiful mountain or forest views from balconies, receive considerable appreciation.

The kitchenette in the rooms is commonly noted as a useful feature, adding convenience to their stay. Additionally, guests find the beds comfortable and the overall atmosphere quiet and peaceful. Some apartments have pleasant balconies and views, enhancing the guest experience.

However, there are several areas highlighted for improvement. Many reviews mention that although the rooms are spacious, they are in need of renovation with issues such as dirty carpets, cracked walls and worn-out furniture. The bathrooms, particularly the small size and poor layout, received criticism with comments on cramped spaces making them less comfortable to use.

Other recurring issues include insufficient room amenities such as coffee, tea or basic supplies, as well as problems with lighting, water pressure in showers and non-functioning blinds. Some guests also felt the rooms did not reflect the pictures advertised, indicating a mismatch between expectations and reality.

Despite these concerns, the cleanliness and general comfort of the apartments and rooms appear to meet many visitors' approval, providing a generally satisfactory stay with several standout amenities.

Beds
Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa frequently receives praise for its comfortable beds. Guests consistently note the beds as being large, comfortable and featuring quality mattresses, contributing to a good night's rest. The bedding is also highlighted as very comfortable, enhancing the overall sleep experience. Many guests find the spacious rooms complemented by these inviting beds.

However, there are a few mentions of beds not meeting expectations. Some guests found the double beds too small or described issues with folding sofa beds, which were noted to be uncomfortable and not suitable for a peaceful sleep. Despite these occasional drawbacks, the general consensus indicates that most guests are satisfied with the comfort of the beds provided at this Aparthotel.

Cleanliness
Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa garners mostly positive feedback regarding its cleanliness, making it a notable choice for travelers seeking a well-maintained stay. Guests consistently highlight the clean and cozy atmosphere with spacious and tidy rooms being a common commendation. The property itself, from its rooms to the spa area, is reported to be clean and comfortable, offering a pleasant and inviting environment. The pool and wellness area also receive praise for their cleanliness and maintenance.

However, the reviews do indicate areas needing improvement. Some guests noted issues like stained carpets, cobwebs, foreign hairs on bedding, dirty bathrobes, unclean dishes and malfunctioning dishwashers. Additionally, there were mentions of rooms not being cleaned daily and missing towels. Although these concerns were raised, the overall sentiment reflects satisfaction with the cleanliness and comfort levels, particularly highlighting clean, well-maintained facilities and the friendly cleaning staff. The resort's clean surroundings and its integration into beautiful nature further contribute to its appeal, making it a destination many are willing to return to.

Staff
Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa is often praised for its exceptionally friendly and helpful staff. Guests frequently highlight the reception team for their polite and courteous demeanor, noting that check-in experiences are particularly pleasant due to the welcoming personnel. The staff is characterized by their smiling faces and a strong willingness to go above and beyond to assist guests.

The service across the hotel, from housekeeping to reception, is consistently described as professional and competent. Visitors appreciate the staff’s readiness to help and their warm interactions, which foster a comfortable and inviting atmosphere.

However, there are occasional mentions of the staff struggling to keep up with certain tasks, such as cleaning dirty dishes in the dining area and overall service speed in some cases. Despite these minor issues, the predominant sentiment remains highly positive with numerous reviews celebrating the overall friendliness and efficiency of the hotel staff.

Overall, Aparthotel Cristal Resort Szklarska Poręba stands out for its excellent customer service, ensuring guests feel well cared for throughout their stay.

Wi-Fi
Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa offers a mixed experience when it comes to internet connectivity. Guests have frequently remarked on the poor quality of the wifi, citing non-existent, weak or very slow connections. Issues such as no signal in rooms, limited Wi-Fi access and non-functioning WiFi were commonly noted, making it difficult to enjoy uninterrupted internet usage within the hotel premises and especially in individual rooms. This is a significant downside for those who require reliable internet access for work or leisure activities during their stay.

Spa
The spa at Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa receives positive feedback for its well-maintained and comprehensive facilities. Guests frequently highlight the large and sufficient spa area, which includes a swimming pool, whirlpool, steam bath and sauna. Many have enjoyed their relaxing massages and appreciated the plethora of sunbeds available.

Reviews consistently describe the spa area as nice, clean and amazing for relaxation, providing guests with a pleasant wellness experience. The water temperature in the pool is noted to be a comfortable 30 degrees, though the pool can sometimes feel quite cold to some. Despite its small size, the spa manages to cover all essential amenities.

However, there are some points of critique. Guests mention that the whirlpool isn't supervised regularly and express a desire for better supervision and monitoring overall. Additionally, the wellness area has been occasionally closed and the outdoor jacuzzi received mixed reviews.

Despite these minor setbacks, the helpfulness of the staff, particularly the reception, is highly appreciated. While the lack of an active restaurant limits dining options to breakfast only, guests enjoy the convenience of preparing meals in their rooms. Overall, the spa facilities contribute significantly to a relaxing stay, justifying high marks from the guests.

Pool
Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa offers a well-maintained and clean pool area that guests frequently praise for its niceness and pleasant atmosphere. A significant highlight is the access to both indoor and outdoor pools, including a cozy swimming pool and an outdoor jacuzzi, which are particularly beloved by visitors. The facility is also kid-friendly and provides swimming aids for children, adding to the overall convenience for families.

However, there are a few mixed reviews regarding the pool's temperature and size. Some guests find the water to be colder than expected despite the pool showing a temperature of 30 degrees, making the area feel uncomfortably ventilated at times. Additionally, while many appreciate the relaxing and tidy pool area, its small size can lead to crowding, especially with children, which limits the space available for swimming.

The resort also features saunas and a jacuzzi, although some reports mention a broken hot tub and insufficient seating in the saunas. Despite these few drawbacks, the overall experience of the pool area is positive with many visitors enjoying the wellness facilities, the convenience of ample parking and the availability of bathrobes for pool use.

Parking
'Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa' offers a large and spacious parking lot that provides ample and secure parking spaces for its guests. The parking area is conveniently located in front of the hotel and is equipped with a card-operated gate to ensure safety. Visitors appreciate the availability of designated parking and find it to be good and reliable. However, it is important to note that parking is not included in the accommodation price and incurs an additional fee of PLN 30 per day. This separate payment can be a point of inconvenience for some guests, who believe the parking fee should be included in the overall cost. Despite the extra charge, the on-site parking facilities are considered a beneficial feature for those traveling by car. Better information about parking availability is suggested to enhance guest experience.

Family
Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa is highly regarded as a family-friendly destination, ideal for travelers with children. The hotel boasts an inviting swimming pool area, which children seem to thoroughly enjoy. The free access to the pool, saunas and jacuzzi enhances the family's overall experience, providing ample fun and relaxation opportunities.

The hotel features an array of kid-centric amenities, such as a dedicated children's playroom and a playground, ensuring the young guests have plenty of options for entertainment. Families also appreciate the spacious family apartments and the comfortable living spaces designed with kids in mind. Moreover, the hotel's proximity to hiking trails and local attractions adds to its suitability for family activities, making it a convenient base for exploring the area.

Despite some negative remarks regarding additional charges and cleanliness, the majority of reviews highlight the pleasant family atmosphere and commend the resort as a great choice for family getaways. The outdoor spaces and overall ambiance further contribute to making Aparthotel Cristal Resort a recommended option for families looking to enjoy a memorable and engaging experience.

Accessible
Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa generally offers accessible accommodations and facilities with several reviews affirming the presence of wheelchair-accessible rooms and accessible property features. The hotel was praised for being easily accessible overall. However, there were some concerns regarding the specific details of accessibility, such as the need for better-maintained ramps and more frequent replenishment of clean towels. While the location received mixed feedback with some finding it disappointing, the hotel's accessibility features were positively noted.

Indoor Pool
Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa boasts a well-maintained indoor pool, which guests have frequently described as clean, comfortable and warm. The pool area itself has been noted for its cleanliness and spaciousness, offering a pleasant environment for relaxation. Guests appreciated the heated water and the availability of bathing gowns, enhancing their overall experience. However, there were occasional comments about the pool being occupied by children, making it difficult for some guests to swim. While the pool quality was generally praised, some reviewers felt it was not extraordinary. Additionally, the indoor jacuzzi did receive some less favorable feedback. Despite these minor points, the overall sentiment towards the pool area was largely positive, highlighting it as a significant amenity within the hotel.

Honeymoon
Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa provides an excellent setting for honeymooners seeking a memorable experience. The hotel is frequently recommended for newlyweds and is often described as perfect for a honeymoon due to its romantic atmosphere. One notable feature is the external Jacuzzi, which offers a unique experience of soaking under the stars on the terrace. Despite some minor issues, such as showers missing tiles and rooms not being cleaned during the stay, the overall experience remains positive for couples looking for a romantic getaway.

Romantic
Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa stands out as a charming destination, particularly for couples seeking a romantic retreat. Reviews highlight the hotel as perfect for romantic getaways with guests describing it as a very romantic and ideal for couples. The setting of the hotel adds to its appeal, providing a romantic ambiance that enhances the experience for those looking to spend quality time together.

One couple even received complimentary wine on their wedding anniversary, marking a special touch to their stay. Despite some drawbacks such as ongoing renovations, high prices and a location that some found disappointing, many couples still reported having a great time together. Issues with service, broken facilities and unsatisfactory rental equipment were noted, but the overall atmosphere and setting seem to outweigh these negatives for most guests seeking a romantic escape.

Dog Friendly
Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa stands out for its dog-friendly facilities and services, welcoming guests and their furry companions with open arms. The hotel's pet-friendly policy allows guests the convenience of staying with their pets, making it a popular choice for those traveling with dogs. Guests consistently highlight the numerous dog-friendly areas within the property, ensuring that pets have ample space to feel comfortable.

However, travelers should be prepared for additional costs, as the hotel charges a daily fee of 100 PLN per dog. This surcharge was not always disclosed upfront, which led to some guests being surprised at check-in. Despite this, the opportunity to bring along their pets was highly appreciated with some guests even expressing regret for not bringing their own dogs after witnessing the pet-friendly environment.

While the focus remains on the positive aspects of accommodating dogs, it's worth noting that some guests found the dog stay prices to be on the higher side. Nonetheless, for those looking for a welcoming and spacious place to stay with their pets, Aparthotel Cristal Resort proves to be a favorable option.


Yes, Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa.

Yes, Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa welcomes dogs.

Yes, parking facilities are available at Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa.

No, Aparthotel Cristal Resort Szklarska Poręba by Zdrojowa doesn't have a gym.

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