This hotel features an outdoor pool with pool umbrellas and sun loungers, perfect for relaxation. It also offers a beautiful pond and fountain, adding to the ambiance.
Summary of reviews related to the 'Pool' category
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers a highly regarded pool and jacuzzi area that guests frequently enjoy. The pool is described as large, warm and delightful, making it a popular choice for relaxation. Families find the pool and patio areas particularly inviting and suitable for hanging out together. The pool's warm and clean water, coupled with its fantastic outdoor lighting and pleasant palm tree surroundings, create a relaxing atmosphere. Guests appreciate the convenience of pool access directly from their back door and the special amenities like the heated pool and hot tub. While there are minor mentions of maintenance issues, the overall feedback highlights a positive and enjoyable pool experience with an impressive view of the pond.
This hotel features a well-maintained pool and jacuzzi. It is known for its clean pool area and comfortable accommodations.
Summary of reviews related to the 'Pool' category
The Holiday Inn Express Surprise by IHG presents a delightful aquatic escape with its well-praised pool and hot tub. Guests frequently highlight the pool area as a major attraction, with accolades for its cleanliness, heated waters, and overall maintenance. The provision of plentiful clean towels further enhances the experience, ensuring convenience for visitors. The pool area may be relatively small, but it is consistently described as being well-kept and inviting. Despite occasional disturbances and a temporary shutdown that required guests to use a neighboring hotel's pool, the positive experiences overshadow these instances, leaving many eager to return for future stays. The thoughtful restriction during Covid-19, limiting the pool occupancy, demonstrates the hotel's commitment to guest safety while still providing a pleasant environment. Overall, the pool and hot tub contribute significantly to a charming stay at this location, echoed by guests’ intentions to revisit.
The Comfort Inn & Suites Surprise Near Sun City West boasts an indoor pool that guests consistently praise for its cleanliness and maintenance. Its indoor setting not only provides relief from the intense Phoenix sun, making it a favorite for those who prefer shaded swimming options, but also ensures accessibility at various hours, with the pool typically open until 11 p.m. but allowing extended access upon request. Families and those traveling with children appreciate the well-maintained facilities, making it a reliable choice for leisure. Despite being described as small, the pool leaves a positive impression, described as awesome, amazing, and excellent in temperature. Overall, the pool area is a highlight, providing enjoyable and convenient swimming experiences for guests.
Garner Hotel by IHG Phoenix - Surprise is highly praised for its convenient and peaceful location, providing both seclusion and easy access to shopping and local attractions. Guests appreciate the quiet surroundings and proximity to family residences, despite minor visibility issues from the main road. While the breakfast offerings at the hotel have left many guests disappointed due to the limited options and absence of hot meals, the staff's dedication and friendliness at mealtimes are noted positively.
The rooms at the hotel are generally well-received for their spaciousness and cleanliness, with many finding them comfortable and welcoming. Coin-operated laundry facilities add convenience for longer stays. However, some guests reported issues such as occasional cleanliness concerns, lingering odors, and the absence of advertised amenities like mini-fridges and microwaves, which detracted from the overall experience for a few.
Cleanliness throughout the hotel, including common areas, is consistently praised, with many guests applauding the spotless and well-decorated environment that promotes a welcoming atmosphere. The staff at Garner Hotel plays a significant role in enhancing the guest experience, receiving high praise for their warm, accommodating, and efficient service. Individuals like Cynthia, Celeste, and Alexis are often highlighted for their exceptional support.
The beds are generally regarded as comfortable, contributing to a restful stay, although there are a few exceptions noted in reviews. Overall, Garner Hotel by IHG Phoenix - Surprise seems to meet most travelers' expectations, providing a clean, comfortable, and well-located stay with a friendly and attentive staff.