Hotel Vitoria Marchi

Serra Negra -22.61310200, -46.70058500 , Praça Lourenço Franco De Oliveira, 10 - Centro (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Vitoria Marchi enjoys a favorable reputation, especially for its exceptional central location in Serra Negra. Positioned near the commercial center, popular restaurants, Matriz Square and key attractions, the hotel is convenient for guests exploring the city on foot. Its proximity to the bus station further enhances accessibility, making it an ideal choice for travelers without private transportation.

Guests repeatedly commend the hotel's superb location, cleanliness and comfort. Breakfast receives high ratings for its variety and deliciousness, featuring a good selection of bread and fresh orange juice alongside well-loved coffee options like strong espresso. Although some guests suggest improvements in variety and service hours, the breakfast generally provides a pleasant start to the day.

The hotel's dining options extend beyond breakfast with many guests praising the quality and variety of lunches and dinners. Meals are lauded for their homemade charm and affordability and Saturday night dinners, in particular, stand out as highlights. Despite some occasional critiques of simpler or colder dishes, the restaurant consistently delivers a satisfying dining experience.

Hotel Vitoria Marchi’s rooms, though slightly on the smaller side and occasionally subject to street noise, are often described as clean, cozy and comfortable with well-arranged spaces and comfortable beds. While some rooms require maintenance and updates to furnishings, the fundamental aspects of cleanliness and comfort are well-maintained, making for a generally pleasant stay.

The hotel's impeccable cleanliness and attention to detail are points of pride, ensuring a neat and hygienic environment throughout the property. Guests appreciate the comfortable bedding and well-maintained facilities, bolstered by friendly and attentive staff who contribute significantly to a welcoming atmosphere.

Staff members are particularly noted for their professionalism and friendliness with many guests highlighting their courteous demeanor and willingness to assist. Standout individuals like Mr. Carlos receive specific praise and the overall emphasis on customer service ensures guests feel well-cared-for.

Families find Hotel Vitoria Marchi especially accommodating, enjoying its family-friendly ambiance and welcoming environment for all ages. The hotel’s design and setup provide an enjoyable experience for families with children.

Finally, while the beds offer mixed experiences—some guests finding them comfortable and others noting issues with mattress firmness or size—many guests still enjoy a restful sleep with clean and comfortable bedclothes.

In summary, Hotel Vitoria Marchi is highly recommended for its prime location, cleanliness, quality dining and exceptional staff service, promising a delightful stay for both individual travelers and families.
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Family Friendly Hotel
This hotel provides a comfortable stay for families. It is conveniently located and offers essential amenities.

Hotel where Dogs Stay Free
Offers a free stay for dogs, providing an economical option for pet owners. Located in Serra Negra, it ensures a comfortable experience with standard amenities.

Dog Friendly Hotel

  Dogs Stay Free  


Small Hotel

Room Types
Standard Triple Room The triple room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Quadruple Room The quadruple room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The quadruple room features a minibar, a wardrobe, parquet floors, a carpeted floor, as well as a flat-screen TV.

Double Room The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer.

Guest Reviews
8.7
Very Good
Location
Hotel Vitoria Marchi is renowned for its exceptional location, situated right in the heart of Serra Negra, making it a prime choice for travelers seeking convenience and accessibility. The hotel's central position means guests can easily explore the city on foot with close proximity to the bustling commercial center, popular bars and restaurants, Matriz Square and key tourist attractions.

Guests frequently praised the practicality and simplicity of the hotel's location, which is especially appreciated by elderly visitors and those without private transportation. The convenience of being near the bus station further enhances its appeal for those arriving by public transport.

In addition to the commendable location, the hotel's other attributes such as its cleanliness, comfort and excellent staff service do not go unnoticed. Guests also highlighted the abundant and varied breakfast offerings, which complement the overall positive experience.

Despite some minor shortcomings like the lack of on-site parking, the unparalleled central location and easy access to various city attractions make Hotel Vitoria Marchi a favorable option for anyone wanting to fully experience Serra Negra. The combination of superb location, helpful staff and welcoming ambiance ensures a delightful stay for adventurers and tourists alike.

Breakfast
Guests at Hotel Vitoria Marchi generally had positive impressions of the breakfast offered. Many highlighted the breakfast as very good with plenty of options and a variety of tasty and fresh items, including different types of bread and fresh orange juice. The food quality is frequently described as delicious and the coffee, particularly the strong espresso, is well-received. Some reviews even refer to the breakfast as wonderful, fantastic and the best part of their stay, underscoring its importance to their overall hotel experience.

The spacious selection and comprehensive offerings seem to cater well to most preferences, ensuring a good start to the day for many guests. The hotel’s breakfast is often cited alongside its excellent location and impeccable cleanliness, reinforcing a generally high level of satisfaction.

However, some guests noted areas for improvement. A few found the breakfast to be simple and lacking in variety, while others felt it could be more plentiful. The timing of breakfast service was mentioned as potentially restrictive with some wishing it extended later into the morning. There were also occasional remarks about the breakfast being crowded and the food sometimes being cold.

Overall, while there is room for enhancement, the breakfast at Hotel Vitoria Marchi is well-regarded, characterized by its variety, taste and the pleasant start it provides to the day.

Dinner
Hotel Vitoria Marchi consistently receives high praise for its dining options. Guests often highlight the top quality and variety of the food, describing both lunch and dinner as wonderful and delicious. The meals are noted for their simplicity yet homemade charm, frequently resulting in compliments on their taste and consistency. The restaurant conveniently offers a full-service menu at an affordable price, which includes breakfast, lunch and dinner—each meal being notably exceptional.

Although there have been occasional mentions of simpler meals or cold dishes, the overall consensus remains positive, especially for Saturday night dinners which are described as highly delicious. Additionally, the food quality during special occasions, like Valentine's Day, is generally well-regarded, though there are isolated instances of mismanagement.

The variety in the lunch and dinner menus ensures a memorable dining experience for guests, making the onsite restaurant a significant highlight of staying at Hotel Vitoria Marchi.

Rooms
Hotel Vitoria Marchi offers a range of room experiences, praised for their comfort and cleanliness. Many guests found the rooms to be cozy, beautiful and well-arranged with comfortable beds and tidy spaces. Several rooms are spacious and well-ventilated, adding to the overall positive atmosphere.

However, the rooms do face some issues. They are generally on the smaller side with some guests noting that they felt a bit tight, though still adequate for couples. Noise from the street is a common complaint, especially for rooms facing the main avenue, leading to disturbances from traffic. Additionally, some rooms need maintenance and updates with worn-out features such as swollen laminate flooring and old furniture. The bathrooms, in particular, could be more comfortable and larger, as well as free from issues like mold.

Despite these areas for improvement, the overall sentiment is that the rooms are clean, cozy and provide a good level of comfort for a stay. While the accommodation may require some upgrades, the fundamental aspects of cleanliness and comfort are well-maintained.

Beds
The beds at Hotel Vitoria Marchi receive mixed reviews from guests. On the positive side, many guests found the beds comfortable with several emphasizing that the beds were very comfortable and clean. The bedclothes and towels were described as impeccable, further enhancing the overall comfort. However, there are a few concerns that potential visitors should note. Some guests mentioned that double beds were a bit small and that certain mattresses were slightly worn. There were also comments about the rooms being small, especially for larger groups. While some found the mattresses to be soft and supportive, others experienced them as too firm or lacking in comfort. Overall, while the hotel offers comfortable sleeping arrangements for many, there are varying experiences regarding bed comfort and room size.

Cleanliness
Hotel Vitoria Marchi stands out for its impeccable cleanliness and attention to detail, earning high praise from its guests. The rooms are consistently described as clean, comfortable and well-arranged with many highlighting pleasant scents and a well-kept environment. The entire hotel, including shared spaces, is noted for being consistently clean and organized, ensuring a neat and hygienic stay for all visitors.

Attention to detail extends beyond just cleanliness with guests appreciating the comfortable bedding, efficient air conditioning and well-maintained facilities. The hotel's cleanliness is complemented by its excellent location and inviting decor, which adds to the overall sense of comfort and coziness. Visitors also commend the friendly and attentive staff who contribute to maintaining the hotel's high standards.

While there are occasional mentions of minor discomforts, such as the bathroom shower, these do not detract from the overall positive experience regarding the hotel's cleanliness. In conclusion, Hotel Vitoria Marchi provides a spotless and well-cared-for environment, making it a top choice for travelers who prioritize hygiene and comfort.

Staff
Hotel Vitoria Marchi has consistently impressed guests with its outstanding service, primarily attributed to its exceptionally attentive staff. The team is highly dedicated, always ensuring a pleasant experience for visitors through their courteous and friendly demeanor. Their professionalism is evident in the many mentions of punctual and polite service with special highlights given to individuals like Mr. Carlos who exemplified both professionalism and friendliness.

Guests appreciate the genuine efforts put in by the staff to accommodate and assist them, assuring a welcoming atmosphere from the moment of arrival. Whether interacting with the reception or dining at the hotel's restaurant, visitors were met with super helpful, kind and amicable employees who were always eager to help. The hotel's emphasis on customer service is clear, as highlighted by numerous mentions of the staff's consistent politeness and attentiveness.

Overall, the excellent service and the kindness of the staff at Hotel Vitoria Marchi contribute significantly to a warm and hospitable environment, making guests feel well-cared-for and valued throughout their stay.

Family
Hotel Vitoria Marchi stands out as an ideal destination for families seeking a memorable vacation. Nestled in an excellent and pleasant location, the hotel's beauty and well-thought-out design make it a gem for visitors. Guests consistently appreciate the family-friendly environment that permeates the entire establishment, creating a welcoming atmosphere for all ages. The super family-friendly ambiance ensures that families can enjoy their stay to the fullest, making it a top choice for those with children. The hotel successfully combines an attractive locale with a genuinely accommodating setup for family vacations, promising a wonderful experience for everyone.


No, Hotel Vitoria Marchi doesn't have any pool.

No, a spa isn't available at Hotel Vitoria Marchi.

Yes, Hotel Vitoria Marchi welcomes dogs.

No, parking facilities aren't available at Hotel Vitoria Marchi.

No, Hotel Vitoria Marchi doesn't have a gym.

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