Hotel Pousada Shangri-la
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Pousada Shangri-la in Serra Negra delivers a picturesque retreat that beautifully combines nature, relaxation, and exceptional service. Nestled in a serene location with breathtaking mountain views and meticulously maintained gardens, the hotel offers a peaceful getaway that is both close to the city and steeped in tranquility. Guests frequently praise the stunning scenery and romantic backdrop that enhance the overall charm of this unique destination.
A standout feature of the hotel is its remarkable dining experience. The on-site restaurant consistently impresses with high-quality cuisine, artfully crafted by a chef with French culinary expertise. The delightful breakfast service complements this with a variety of options, including freshly prepared dishes, all enjoyed in a beautiful setting that enhances the dining experience. Although some guests noted minor issues with coffee quality and meal variety, the restaurant remains a celebrated aspect of the hotel.
Accommodations at Hotel Pousada Shangri-la provide a tranquil escape, with charming chalets and bungalows set amidst lush greenery. Rooms are noted for their spaciousness, cleanliness, and the stunning views they offer. While most feedback is positive, a few guests pointed out minor room issues, such as high pillows or the need for renovations. Nevertheless, the overall warm and inviting ambiance leaves guests with a favorable impression.
The hotel is commended for its exceptional cleanliness and the friendly demeanor of the staff. The staff's attentiveness and helpfulness enhance the guest experience, creating a welcoming environment that guests appreciate. While Wi-Fi connectivity can be inconsistent, the hotel's aesthetic beauty and serene atmosphere more than compensate, making it a delightful spot for relaxation.
The aquatic facilities at Hotel Pousada Shangri-la, especially the covered heated pool, receive high praise for their cleanliness and round-the-clock availability. These amenities, combined with the fantastic dining and pet-friendly policy, contribute to memorable stays. The hotel's ability to cater to both human guests and their furry companions adds another layer of appeal, ensuring a comfortable and harmonious experience for all. Overall, Hotel Pousada Shangri-la promises an enchanting and restful visit, marked by stunning views, excellent service, and a cozy, inviting environment.
Categories
A standout feature of the hotel is its remarkable dining experience. The on-site restaurant consistently impresses with high-quality cuisine, artfully crafted by a chef with French culinary expertise. The delightful breakfast service complements this with a variety of options, including freshly prepared dishes, all enjoyed in a beautiful setting that enhances the dining experience. Although some guests noted minor issues with coffee quality and meal variety, the restaurant remains a celebrated aspect of the hotel.
Accommodations at Hotel Pousada Shangri-la provide a tranquil escape, with charming chalets and bungalows set amidst lush greenery. Rooms are noted for their spaciousness, cleanliness, and the stunning views they offer. While most feedback is positive, a few guests pointed out minor room issues, such as high pillows or the need for renovations. Nevertheless, the overall warm and inviting ambiance leaves guests with a favorable impression.
The hotel is commended for its exceptional cleanliness and the friendly demeanor of the staff. The staff's attentiveness and helpfulness enhance the guest experience, creating a welcoming environment that guests appreciate. While Wi-Fi connectivity can be inconsistent, the hotel's aesthetic beauty and serene atmosphere more than compensate, making it a delightful spot for relaxation.
The aquatic facilities at Hotel Pousada Shangri-la, especially the covered heated pool, receive high praise for their cleanliness and round-the-clock availability. These amenities, combined with the fantastic dining and pet-friendly policy, contribute to memorable stays. The hotel's ability to cater to both human guests and their furry companions adds another layer of appeal, ensuring a comfortable and harmonious experience for all. Overall, Hotel Pousada Shangri-la promises an enchanting and restful visit, marked by stunning views, excellent service, and a cozy, inviting environment.
Hotel with Swimming Pool
This hotel offers a comfortable stay with a swimming pool and a serene environment. It provides a mix of relaxation and convenience, making it suitable for a tranquil getaway.
Heated Pool Indoor Pool Outdoor Pool
Hotel with Parking
This hotel provides free private parking on site and a car park free of charge for guests.
Accessible Hotel
This hotel is included in lists of accessible accommodations for wheelchair users and guests with reduced mobility.
Small Hotel
This hotel offers a wonderful experience with an outdoor pool, restaurant, and comfortable rooms. It is known for its excellent service and serene environment, providing a charming and cozy stay.
3-Star Hotel
Offers comfortable accommodations and a relaxing atmosphere. It is known for providing excellent service and a pleasant stay, making it a strong contender for a top-ranked 3-star hotel.
Hotel with Outdoor Pool
This hotel provides an excellent outdoor pool experience with two swimming pools, including an outdoor pool with a sun terrace and an indoor heated pool. It also offers a children's pool and a poolside bar.
Hotel with Indoor Pool
This hotel boasts an indoor heated pool, a sauna, and a hot tub, offering guests relaxation with views of the Serra Negra Mountains. Massage services are also available.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Heated Pool
Guest Reviews
Hotel Pousada Shangri-la is nestled in a serene and picturesque location, offering guests a breathtaking view of the surrounding mountainous terrain. The elevated position of the hotel allows for a panoramic view of the valley, ideal for those looking to escape the hustle and bustle and connect with nature. The beautifully maintained gardens and landscaping enhance the overall charm of the place, making it an excellent retreat for relaxation.
The location strikes a perfect balance by being close enough to the city for ease of access, while still providing a tranquil countryside atmosphere. Guests can expect a unique hotel experience, with staff and facilities that align well with the establishment’s vision.
Romantic getaways and peaceful retreats are perfectly catered for, with the hotel's stunning views providing a romantic backdrop. The hotel's decor and green spaces complement the natural beauty surrounding it, making it a very special place in Serra Negra. Whether enjoying a great breakfast with a mountain view or relaxing in the comfortable, well-decorated rooms, the natural scenery is a consistent highlight that guests appreciate.
Hotel Pousada Shangri-la offers a breakfast experience that earns widespread praise and admiration from its guests. Many visitors have highlighted the variety and quality of breakfast options, describing it as sensational and delightful. The breakfast reportedly includes freshly made cakes, bread, and a good spread of fruits, providing guests with plenty of choices to suit different tastes. An on-site preparation of dishes like tapioca adds to the freshness and enjoyment of the meal.
The ambiance of the breakfast area also receives positive comments for its beautiful view, making the dining experience both visually and gastronomically pleasing. Attentive service contributes to the overall excellent impression, although some guests noted minor issues with the coffee quality and a desire for freshly brewed coffee instead of machine coffee.
However, a few reviews mention that the variety has been lacking compared to previous visits, with repeated offerings over several days. Despite this, the breakfast remains a highlight for many, often described as wonderful, excellent, and amazing. Guests appreciate not only the culinary delights but also the restful environment the hotel provides, making for an overall enjoyable stay.
Hotel Pousada Shangri-la offers an exceptional dining experience that has delighted guests from all corners of the world. The on-site restaurant consistently receives praise for its high-quality cuisine and impeccable service. Diners can enjoy a diverse range of meal options, including vegetarian dishes that have surpassed expectations. The chef, with French culinary expertise, ensures that each dish is artfully crafted and beautifully presented. Guests are particularly fond of the fondue, which is hailed as sensational, and the overall atmosphere of the restaurant which is described as wonderful and lovely, making it ideal for family dinners.
The restaurant's decor adds to the spectacular dining experience, while attentive waitstaff contribute to the overall positive impression. Despite some feedback concerning communication hiccups between the reception and the restaurant, and certain dishes being noted as overly greasy, the ambiance and tranquility offered by the hotel are perfect for celebrating special occasions. As noted by several guests, the restaurant stands out in Serra Negra for its quality, with some declaring it the best in the area.
In addition to dinner, the breakfast service provides generously served options, including freshly prepared tapiocas. Overall, Hotel Pousada Shangri-la is a magnificent retreat not only for its stunning mountain views and restful atmosphere, but also for unforgettable dining moments.
Hotel Pousada Shangri-la offers a tranquil escape with its charming chalets and bungalows, all set amidst lush greenery and beautiful plants that create a serene atmosphere. Guests highlight the spaciousness and cleanliness of the rooms, noting that they are well-maintained and comfortable. Many accommodations boast stunning views, adding an extra layer of allure to the experience. The large bathrooms often feature jacuzzis, enhancing the comfort and providing a romantic touch.
The overall environment of the hotel is described as cozy and inviting, with friendly staff and a good location near the city, making it accessible yet secluded enough for relaxation. The amenities provided by the hotel are well-regarded and surpass expectations, contributing to the guests' satisfaction. Breakfast receives positive remarks as a good start to the day in this picturesque setting.
While the majority of feedback is positive, some guests note minor issues such as high pillows or the need for room renovations, particularly in older chalets. Despite these occasional drawbacks, the ambiance remains warm and pleasurable, leaving guests with a generally favorable impression of the rooms at Hotel Pousada Shangri-la.
Hotel Pousada Shangri-la receives high praise for its bedding, with numerous guests expressing satisfaction with the comfort of the beds. Many reviews highlight the beds as spacious and soft, often described as very comfortable or even wonderful, complemented by high-quality sheets. King-sized and large beds are frequently mentioned, contributing to guest comfort and relaxation. Despite some negative feedback on mattress comfort, the overall impression remains positive. Guests appreciate the cozy rooms, enhanced by the generous bed size and comfort. However, while guests applaud the hotel's bedding, some note that the variety offered at breakfast could benefit from more diversity.
Hotel Pousada Shangri-la offers an enchanting and meticulously maintained escape, capturing guests with its charm and beauty. The hotel is ideally situated, providing breathtaking views and comfortable, well-kept chalets. Visitors are greeted with exceptional cleanliness across the facility, from the pristine linens and towels to the thoughtfully organized and tastefully decorated rooms. The entire staff plays a crucial role in enhancing the guest experience, noted for their attentiveness, kindness, and dedication to maintaining an impeccable environment.
While overwhelmingly positive, a few reviews mention areas for improvement, such as occasional cleaning oversights in bathrooms and issues with older installations. Some guests noted inconveniences like noise from ongoing renovations and limitations in certain facilities. Despite these minor drawbacks, the hotel's friendly atmosphere, first-class service, and exceptional attention to cleanliness continue to make it a highly recommended destination for a delightful and relaxing stay. The venue promises a satisfying experience for those seeking tranquility, cleanliness, and warmth during their visit.
Hotel Pousada Shangri-la has garnered acclaim for its exceptional staff service, characterized by a consistently friendly, attentive, and welcoming team. Guests have frequently highlighted the courteous and cordial nature of the employees, who are always eager to assist. The presence of the owners on the premises adds a personal touch, as they are described as accessible and cordial. The restaurant staff especially stands out, noted for their attentiveness and motivation, which complements the splendid gastronomy offered.
The staff excels in delivering a warm welcome and being solution-oriented, ensuring a memorable experience for guests. While the overall atmosphere is friendly and supportive, there have been occasional remarks about the need for improved assistance when inquiries are made about the locale of Serra Negra. Nevertheless, the attentive and helpful nature of the staff remains a defining feature of this magical getaway, enhancing its reputation as a hospitable destination.
Hotel Pousada Shangri-la offers guests a picturesque setting boasting beautiful views and a serene atmosphere. However, the Wi-Fi experience can be a mixed bag. Some guests have noted that the inn provides a good Wi-Fi service with impressive speed, contributing to a pleasant stay. Yet, many others have faced challenges with the Wi-Fi, describing it as practically nonexistent or very weak throughout the hotel premises, including the bathrooms. The Wi-Fi signal tends to be unstable with limited range, leaving some guests without a reliable internet connection during their visit. While the hotel excels in aesthetics and natural surroundings, potential visitors may wish to consider their need for internet access before booking.
Hotel Pousada Shangri-la offers a delightful aquatic experience with its two inviting pools. The outdoor pool, though noted for its cooler temperature, is undeniably beautiful and enhances the charm of the property. The real highlight, however, is the covered heated pool, which guests consistently praise for its cleanliness and ideal temperature. The heated pool is particularly appreciated for its round-the-clock availability and its appeal during nighttime. Guests frequently enjoy both the pool and sauna facilities, adding to the overall enjoyment of their stay. The hotel's stunning scenery and pleasant atmosphere create a perfect backdrop for relaxation. The fantastic restaurant offers delicious food, including a breakfast praised for its variety and freshly prepared options. Overall, the combination of beautiful amenities and excellent services contributes to a memorable stay, even if some find the accommodation prices on the higher side.
Hotel Pousada Shangri-la stands out for its exceptional pet-friendly amenities, providing a welcoming environment for guests and their furry companions. The staff are notably kind and accommodating, extending their friendliness to the dogs that accompany their guests. Pets are not only permitted in the accommodations, but they also have designated spaces within the restaurant, ensuring a seamless experience for dog owners. The inn is recognized for its tranquil setting, ideal for relaxation, while also maintaining an atmosphere where pets are embraced and treated with warmth. Visitors appreciate the ability to bring their dogs along, contributing to a comfortable and stress-free stay. Overall, the hotel excels in creating a harmonious space for both humans and their pets, offering services that cater to the needs of all guests.
Location Show Map
Location
The location strikes a perfect balance by being close enough to the city for ease of access, while still providing a tranquil countryside atmosphere. Guests can expect a unique hotel experience, with staff and facilities that align well with the establishment’s vision.
Romantic getaways and peaceful retreats are perfectly catered for, with the hotel's stunning views providing a romantic backdrop. The hotel's decor and green spaces complement the natural beauty surrounding it, making it a very special place in Serra Negra. Whether enjoying a great breakfast with a mountain view or relaxing in the comfortable, well-decorated rooms, the natural scenery is a consistent highlight that guests appreciate.
Breakfast
The ambiance of the breakfast area also receives positive comments for its beautiful view, making the dining experience both visually and gastronomically pleasing. Attentive service contributes to the overall excellent impression, although some guests noted minor issues with the coffee quality and a desire for freshly brewed coffee instead of machine coffee.
However, a few reviews mention that the variety has been lacking compared to previous visits, with repeated offerings over several days. Despite this, the breakfast remains a highlight for many, often described as wonderful, excellent, and amazing. Guests appreciate not only the culinary delights but also the restful environment the hotel provides, making for an overall enjoyable stay.
Dinner
The restaurant's decor adds to the spectacular dining experience, while attentive waitstaff contribute to the overall positive impression. Despite some feedback concerning communication hiccups between the reception and the restaurant, and certain dishes being noted as overly greasy, the ambiance and tranquility offered by the hotel are perfect for celebrating special occasions. As noted by several guests, the restaurant stands out in Serra Negra for its quality, with some declaring it the best in the area.
In addition to dinner, the breakfast service provides generously served options, including freshly prepared tapiocas. Overall, Hotel Pousada Shangri-la is a magnificent retreat not only for its stunning mountain views and restful atmosphere, but also for unforgettable dining moments.
Rooms
The overall environment of the hotel is described as cozy and inviting, with friendly staff and a good location near the city, making it accessible yet secluded enough for relaxation. The amenities provided by the hotel are well-regarded and surpass expectations, contributing to the guests' satisfaction. Breakfast receives positive remarks as a good start to the day in this picturesque setting.
While the majority of feedback is positive, some guests note minor issues such as high pillows or the need for room renovations, particularly in older chalets. Despite these occasional drawbacks, the ambiance remains warm and pleasurable, leaving guests with a generally favorable impression of the rooms at Hotel Pousada Shangri-la.
Beds
Cleanliness
While overwhelmingly positive, a few reviews mention areas for improvement, such as occasional cleaning oversights in bathrooms and issues with older installations. Some guests noted inconveniences like noise from ongoing renovations and limitations in certain facilities. Despite these minor drawbacks, the hotel's friendly atmosphere, first-class service, and exceptional attention to cleanliness continue to make it a highly recommended destination for a delightful and relaxing stay. The venue promises a satisfying experience for those seeking tranquility, cleanliness, and warmth during their visit.
Staff
The staff excels in delivering a warm welcome and being solution-oriented, ensuring a memorable experience for guests. While the overall atmosphere is friendly and supportive, there have been occasional remarks about the need for improved assistance when inquiries are made about the locale of Serra Negra. Nevertheless, the attentive and helpful nature of the staff remains a defining feature of this magical getaway, enhancing its reputation as a hospitable destination.
Wi-Fi
Pool
Dog Friendly
Yes, Hotel Pousada Shangri-la has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Pousada Shangri-la.
Yes, Hotel Pousada Shangri-la welcomes dogs.
Yes, parking facilities are available at Hotel Pousada Shangri-la.
No, Hotel Pousada Shangri-la doesn't have a gym.
Location Show Map
More Options
