InfoSummary of reviewsHotel Pousada Shangri-la in Serra Negra delivers a picturesque retreat that beautifully combines nature, relaxation, and exceptional service. Nestled in a serene location with breathtaking mountain views and meticulously maintained gardens, the hotel offers a peaceful getaway that is both close to the city and steeped in tranquility. Guests frequently praise the stunning scenery and romantic backdrop that enhance the overall charm of this unique destination.
A standout feature of the hotel is its remarkable dining experience. The on-site restaurant consistently impresses with high-quality cuisine, artfully crafted by a chef with French culinary expertise. The delightful breakfast service complements this with a variety of options, including freshly prepared dishes, all enjoyed in a beautiful setting that enhances the dining experience. Although some guests noted minor issues with coffee quality and meal variety, the restaurant remains a celebrated aspect of the hotel.
Accommodations at Hotel Pousada Shangri-la provide a tranquil escape, with charming chalets and bungalows set amidst lush greenery. Rooms are noted for their spaciousness, cleanliness, and the stunning views they offer. While most feedback is positive, a few guests pointed out minor room issues, such as high pillows or the need for renovations. Nevertheless, the overall warm and inviting ambiance leaves guests with a favorable impression.
The hotel is commended for its exceptional cleanliness and the friendly demeanor of the staff. The staff's attentiveness and helpfulness enhance the guest experience, creating a welcoming environment that guests appreciate. While Wi-Fi connectivity can be inconsistent, the hotel's aesthetic beauty and serene atmosphere more than compensate, making it a delightful spot for relaxation.
The aquatic facilities at Hotel Pousada Shangri-la, especially the covered heated pool, receive high praise for their cleanliness and round-the-clock availability. These amenities, combined with the fantastic dining and pet-friendly policy, contribute to memorable stays. The hotel's ability to cater to both human guests and their furry companions adds another layer of appeal, ensuring a comfortable and harmonious experience for all. Overall, Hotel Pousada Shangri-la promises an enchanting and restful visit, marked by stunning views, excellent service, and a cozy, inviting environment. Show more
InfoSummary of reviewsGrand Resort Serra Negra is widely celebrated for its exceptional location, perched on a picturesque mountaintop offering breathtaking views of the surrounding valley. The richly wooded setting provides a serene escape with fresh mountain air, ideal for nature lovers and families alike. Despite being a short drive from the city center, the resort's tranquil and scenic environment, complemented by its excellent infrastructure, makes it a perfect retreat.
The resort's breakfast is a notable highlight, frequently praised for its abundance, quality and variety. With a diverse selection of fruits, cakes, breads, yogurts, juices and even dietary supplements, guests enjoy a delightful start to their day. The thematic variations in the breakfast offerings add an extra touch of enjoyment. The exemplary coffee and overall high standard of meals throughout the day—despite some minor suggestions for improvement—ensure a satisfying culinary experience.
Dinner services at the resort also receive positive feedback for quality and preparation, though there are mentions of occasionally basic offerings and the need for more variety. The thematic daily changes and well-liked options such as pizza and hamburgers enhance the dining experience with commendable service further elevating meal times despite some isolated issues with availability and specific dietary accommodations.
The rooms at Grand Resort Serra Negra exhibit both commendable cleanliness and comfort, although some areas could benefit from refurbishment. Guests appreciate the renovated, clean and spacious bathrooms featuring excellent showers, along with cozy beds and pleasant views. However, there are mentions of outdated furnishings, insufficient reading lights and minor maintenance issues, which suggest that room upgrades would significantly enhance the guest experience.
Cleanliness at the resort is of the highest standard, consistently noted across guest reviews. The rooms and common areas are described as spotless and the well-maintained facilities, including pools and saunas, add to the overall positive impression. The combined efforts of a diligent cleaning staff contribute significantly to the comfort and enjoyment of the guests.
The resort's staff are frequently highlighted for their exceptional service, attentiveness and friendliness. The waiters, housekeeping, reception and maintenance teams receive special commendation, contributing to an atmosphere of relaxation and hospitality. Specific staff members, alongside the efficient overall organization, enhance the quality of stay and are key to the resort's welcoming environment.
Grand Resort Serra Negra excels in its pool offerings, which include several well-maintained options such as an indoor heated pool, an outdoor adult pool and a children's pool. The heated pools are particularly favored for their comfort during colder weather, ensuring enjoyable swimming conditions. Despite some comments about the outdoor pool's size, the leisure facilities are generally rated highly, adding to the overall appeal.
The resort is highly recommended for families, creating a harmonious environment filled with activities for all ages. Children and teenagers find plenty of entertainment, while adults appreciate the tranquil atmosphere and planned activities. Warm, welcoming staff and high-quality food further enhance the family experience, making the resort an ideal destination for creating lasting memories.
Overall, Grand Resort Serra Negra stands out for its serene location, excellent amenities, especially in terms of cleanliness, service and recreational facilities, making it a beloved retreat for guests seeking both relaxation and enjoyment. Show more
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InfoSummary of reviewsHotel Firenze in Serra Negra garners notable acclaim from guests for its outstanding location, offering exceptional convenience to the city’s main attractions, shops, cafes and restaurants. The hotel’s central position allows visitors to easily explore the area on foot, further enhancing its appeal. The delightful breakfast, well-maintained cleanliness and attentive staff also contribute positively to the overall experience.
The breakfast at Hotel Firenze is frequently lauded as spectacular, featuring a wide variety of fresh fruits, breads, cakes and juices. Guests appreciate the high quality, well-prepared and flavorful meals. Despite occasional mentions of limited healthier options, the breakfast remains a highlight for many visitors.
Dinner experiences at the hotel are also well-reviewed with guests praising the varied and delicious cuisine, including pasta and meat dishes. The on-site restaurant's ambiance is often enhanced by live music, though some guests find it occasionally too loud. Overall, the food, particularly the desserts, is favorably noted.
Rooms at Hotel Firenze are reviewed positively for their spaciousness, cleanliness and comfort. Equipped with essential amenities such as air conditioning, minibars and TV, many rooms also feature pleasant balconies and spacious wardrobes. Despite some rooms having older finishes, they still offer a high level of comfort with cozy beds adding to the restful atmosphere. The bathrooms, while generally spacious, would benefit from minor renovations according to some guests.
Cleanliness is a standout feature with housekeeping earning high praise for their thoroughness and efficiency in maintaining pristine conditions throughout the hotel. This attention to detail extends to the dining areas and indoor pools, further enhancing the guest experience.
Guests frequently commend the hotel's exceptional staff, describing them as attentive, polite and friendly. The warm and courteous service from the reception and restaurant teams notably enhances the welcoming atmosphere. Specific mentions of staff members underscore the personalized attention guests receive.
The hotel's pool amenities are widely appreciated with multiple heated options adding to a relaxing stay. Despite occasional service lapses at the pool bars and a non-functional jacuzzi, the overall pool experience remains positive.
Parking is another well-received feature with free valet service and covered parking ensuring convenience for visitors who drive. Although some mention the basement garage’s tight space and dim lighting as minor issues, the overall sentiment remains positive.
Hotel Firenze is celebrated as a family-friendly establishment with numerous leisure activities catering to all age groups. The welcoming family atmosphere and well-prepared family accommodations contribute to a memorable stay for those traveling with children.
Beds at the hotel receive high marks for comfort, featuring clean and inviting bedding that enhances a good night's rest. Guest feedback emphasizes the overall quality, which complements the other well-received amenities of the hotel.
Despite some areas requiring improvement, such as free Wi-Fi and gym facilities, Hotel Firenze provides a commendable stay with its advantageous location, exceptional service, comfortable accommodations and delightful dining options, making it a favored choice among visitors. Show more
InfoSummary of reviewsSerra Negra Palace Hotel is lauded for its exceptional location in the heart of the city, providing an ideal base for exploring local attractions, shops, restaurants and more. Guests appreciate the peaceful nighttime environment despite its bustling surroundings and find the city easily navigable on foot from the hotel.
The accommodations are praised for their spaciousness, comfort and cleanliness with guests noting the modern amenities and pleasant atmosphere of the rooms. The queen-sized beds and pristine linens add to the overall comfort, while the efficient air conditioning and ample natural light enhance the stay experience. The noteworthy cleanliness of the hotel extends to all common areas, supported by an exceptional housekeeping service that maintains a spotless environment.
The hotel staff receives high marks for their friendliness, attentiveness and hospitality, significantly contributing to a positive guest experience. Thoughtful touches, such as providing free water bottles and cribs, as well as the staff’s cheerful demeanor, leave a lasting impression on visitors.
Breakfast at Serra Negra Palace Hotel is highlighted as a standout feature with guests enjoying its variety, quality and abundant options. The pleasant ambiance and exceptional service at breakfast, along with some guests enjoying views of the Trevi Fountain, further enhance the morning dining experience.
The pool is frequently mentioned as a very nice amenity, appreciated for its cleanliness and availability of towels, despite some comments about accessibility and the desirability of heating. Parking is available and free, though the limited number of spaces and their location outside of the hotel building are noted.
Overall, while the hotel excels in many areas, including service, location and cleanliness, there are areas for improvement such as the quality of Wi-Fi, which many guests found unsatisfactory.
In summary, Serra Negra Palace Hotel provides a highly comfortable and well-located retreat with outstanding service, making it an excellent choice for both relaxation and exploration in this vibrant city. Show more
InfoSummary of reviewsHotel Akropolis enjoys high regard for its accessible and scenic location near Serra Negra's city center, offering a serene environment surrounded by lush greenery. Guests appreciate its clean facilities, motivated staff, and outstanding hospitality, which includes delicious food and an enjoyable atmosphere. The hotel is ideal for families and relaxation seekers, offering both convenience and a peaceful retreat, despite the need for a car to access the hillside.
The dining experiences at Hotel Akropolis receive notable praise, particularly for its breakfast and dinner offerings. Guests commend the variety and quality of the meals, highlighting a diverse selection that caters to all tastes. Whether enjoying the delightful breakfast spread or the homey and varied dinners, the full board plan ensures satisfaction. The culinary experience is complemented by attentive service in a pleasant setting, although slight menu repetition at times is noted.
Accommodations at the hotel, designed like a classic Greek village, offer simplicity and comfort. While rooms may show signs of age and require minor updates, they are spacious, clean, and well-organized, providing essential amenities like minibars and air conditioning. Despite some noise disturbances and aging furniture, the rooms maintain warmth and comfort.
Cleanliness is a standout feature across the hotel's property, from spotless rooms to crystal-clear pools. The well-maintained environment, including a clean dining area, contributes to a positive guest experience, accompanied by the polite and attentive staff who consistently exceed service expectations.
While the hotel excels in many areas, Wi-Fi connectivity remains a common issue, with weak and unstable signals reported. Guests may experience difficulties connecting devices, which can be challenging for those reliant on internet access.
The hotel's pool facilities shine, featuring both indoor and outdoor options that cater to various preferences. The heated pool is particularly appreciated during winter months, while the children's pools, complete with engaging features, offer fun for younger guests. Although some feedback suggests improvements, such as outdoor pool heating, the pool area remains a lively, well-maintained part of the hotel's charm.
Family and pet-friendliness are emphasized through the hotel's serene environment and diverse activities catering to all ages. Guests enjoy ample leisure areas and entertaining dining options, making Hotel Akropolis a favored destination for family outings and weekend escapes.
While bed comfort receives mixed feedback, with some concerns about mattress wear and bedding quality, the overall stay experience at Hotel Akropolis remains favorable, particularly for those seeking a simple, comfortable retreat amidst beautiful surroundings. Show more
InfoSummary of reviewsBiazi Paradise Hotel, situated amidst lush greenery, offers guests a tranquil retreat while maintaining easy access to the heart of Serra Negra and its tourist attractions. The hotel's location is highly praised for its perfect balance between serenity and urban convenience. The verdant surroundings create a peaceful atmosphere, ideal for relaxation, complemented by the hotel's clean environment and charming vibe.
The breakfast experience at Biazi Paradise Hotel is a standout feature, receiving consistent acclaim for its exceptional quality and variety. Guests enjoy an abundant buffet featuring a diverse selection, catering to different tastes and preferences, with local delights such as cornmeal cake with guava paste enhancing the experience. The dining atmosphere is further enriched by the friendly and efficient staff who contribute to the overall enjoyment.
Dinner at the hotel is generally well-regarded, with a commendable menu offering delicious and well-prepared dishes at fair prices. While some reviews mention inconsistencies like service delays, the overall dining experience strikes a satisfactory balance between taste, portion sizes, and value.
The hotel rooms are described as comfortable and spacious, with features such as fireplaces adding a cozy ambiance. Guests appreciate the cleanliness and quietness, contributing to a restful stay. Though some areas, such as paint and shower facilities, require maintenance, these issues do not significantly detract from the comfort provided.
Cleanliness is a strong point for Biazi Paradise Hotel, with guests appreciating the property's immaculate upkeep and sophisticated atmosphere. The dedicated and polite staff further enhance this experience, ensuring visitors enjoy a comfortable and hygienic stay.
The hotel staff consistently receive high praise for their polite and friendly demeanor, effectively contributing to a seamless guest experience. Their attentiveness and charisma are notable, making it an enjoyable stay for all visitors.
Guests also enjoy the variety of pool facilities, including a well-maintained outdoor pool and a heated pool, adding to the relaxation options at the hotel. Despite some maintenance needs, these facilities are a popular feature, contributing to the positive overall experience.
The beds at Biazi Paradise Hotel are generally appreciated for their comfort, though there are mixed opinions on mattress firmness. While some find the bedding satisfactory, others note preferences for softer or harder mattresses. The hotel's ability to blend comfortable accommodations with beautiful gardens, efficient amenities, and prime location enhances its appeal to visitors seeking a restful and enjoyable getaway. Show more
InfoSummary of reviewsHotel Fazenda Santa Maria is celebrated for its picturesque and serene location, providing guests with a perfect retreat ideal for relaxation. The expansive grounds allow for tranquility while maintaining easy access to local attractions in nearby Serra Negra. Guests rave about the comfort and cleanliness of the rooms, particularly those with hot tubs, and appreciate the hotel's impeccable organization and friendly staff. The breathtaking scenery and delightful culinary offerings contribute to the high praise the hotel receives, making it a recommended destination for travelers seeking both convenience and tranquility.
The breakfast at Hotel Fazenda Santa Maria is highly praised for its variety and quality, featuring a wide array of options that cater to diverse preferences. The overall dining experience is consistent in its excellence, with meals described as homemade and delicious. While some guests note limited dinner options, particularly for vegetarians, the general consensus is positive regarding the taste and quality of the food.
Rooms are noted for their spaciousness and comfort, with luxury apartments providing a strong internet connection. While there are occasional mentions of small or simple rooms, the overall impression remains favorable due to the cleanliness and aesthetic appeal.
Cleanliness is a standout feature, with guests consistently highlighting the immaculate state of the rooms, restaurant, and even pool areas. The crystal clear water of the pool further enhances the hotel's allure, supported by the attention to detail in maintaining cleanliness.
The hotel staff is commended for their exceptional service, noted for their politeness, attentiveness, and willingness to enhance the guest experience. The restaurant staff, in particular, receives frequent accolades, contributing to a welcoming atmosphere across the property.
The pool facilities cater to various preferences, with the heated pool praised for its comfortable and inviting environment. The overall cleanliness and maintenance of the pools complement the hotel’s leisure-filled ambiance, augmented by kind and polite entertainers.
Hotel Fazenda Santa Maria shines as a family-friendly destination, providing a safe and entertaining environment for children with well-organized surroundings and fun activities like a playroom and baby kitchen. Although the absence of farm animals is noted, the hotel remains a great choice for families seeking both comfort and memorable experiences.
While the beds receive mixed reviews, many guests appreciate their comfort and the daily cleaning service, despite some inconsistencies with mattresses and pillows. Overall, the hotel excels in creating a satisfying and enjoyable stay for visitors. Show more
InfoSummary of reviewsHotel Morro De Santo Agostinho is a serene getaway set amidst lush greenery, offering breathtaking views that contribute to its appeal as a peaceful retreat. The location provides an excellent base for exploring nearby picturesque towns like Serra Negra, Águas de Lindóia, Socorro, and Monte Sião, while maintaining a tranquil setting slightly removed from major tourist spots. Family-friendly amenities, including a playground and rest areas, along with attentive service, enhance the overall experience.
The breakfast at the hotel stands out for its quality and variety, delighting guests with homemade bread and cakes, alongside fresh fruits. The diverse menu caters to various tastes, highlighted by warm and inviting plates that guests appreciate. Exceptional service from polite staff adds to the breakfast's appeal, contributing significantly to guest satisfaction.
Guests frequently praise the spacious and clean accommodations, which feature remarkable views of nature. While some rooms offer exceptional comfort, feedback suggests room services could improve. Cleanliness consistently receives high marks, extending from rooms to communal areas, supported by the attentive housekeeping efforts.
The hotel staff is celebrated for their remarkable hospitality, characterized by attentiveness, friendliness, and a welcoming demeanor. Their dedication, particularly in recreational programs for children and adults, enhances the appealing environment and complements the excellent infrastructure of the hotel.
Pool facilities are a noteworthy aspect of Hotel Morro De Santo Agostinho, with guests appreciating the heated pool amidst picturesque surroundings. The pool area is well-maintained, offering relaxation and enjoyment, particularly for families. Though occasional maintenance issues arise, the facilities, including a gym, sauna, and game room, contribute to a well-rounded experience.
An ideal destination for families, the hotel offers vibrant recreational activities, including archery and pool dancing, alongside exploratory experiences like waterfall hikes. Clean accommodations, courteous staff, and a manageable terrain enhance the family-friendly atmosphere.
Regarding sleep comfort, fragrant linens and soft beds receive positive remarks, with orthopedic mattresses available in some rooms providing excellent support. However, there are mixed reviews about mattress comfort, with mentions of wear and bed frames needing attention.
Overall, Hotel Morro De Santo Agostinho provides a delightful stay characterized by its tranquil location, varied amenities, and welcoming service, welcoming guests to rejuvenate amidst beautiful natural settings. Show more
InfoSummary of reviewsCordilheira Hotel in Serra Negra receives widespread acclaim for its prime location, exceptional staff, and comfortable accommodations. Situated centrally, the hotel allows guests easy access to local attractions, shops, bars, and restaurants, enhancing the convenience and appeal of exploring the city on foot. Visitors consistently praise the hotel's modern structure and pleasant environment.
A standout feature of the hotel is its breakfast offering. Guests appreciate the attentive service, particularly from staff members like Mr. Cláudio, and enjoy a variety of fresh, tasty options, including delightful scrambled eggs. While some suggest expanding the variety, the breakfast continues to impress with its quality and presentation.
The hotel's rooms are comfortable, clean, and well-maintained, with some offering charming balconies. Guests frequently commend the comfortable beds and well-lit, spacious bathrooms, contributing to a restful stay. Cleanliness is a hallmark, maintained by thorough daily housekeeping, although minor improvements are suggested around the pool area.
The staff at Cordilheira Hotel are exceptionally polite and helpful, going above and beyond to ensure a pleasant experience. The valet parking service is efficient and reliable, further enhancing the convenience for guests. While the pool facilities have some room for improvement, they still provide a pleasant and relaxing experience, complete with an appealing waterfall feature.
Overall, Cordilheira Hotel is highly regarded for its excellent location, caring staff, and comfortable amenities. Despite a few minor critiques, the general consensus is overwhelmingly positive, making it a recommended choice for travelers seeking a delightful stay in Serra Negra. Show more
InfoSummary of reviewsHotel Da Vinci in Serra Negra stands out for its prime location, quality of service and excellent amenities. Situated in the heart of downtown, the hotel offers easy access to the city's vibrant center, popular landmarks like the main square and Trevi Fountain and a variety of shops and attractions. This central and well-connected position is highly appreciated by guests who enjoy the convenience of exploring the city on foot.
The hotel excels in its breakfast offerings, consistently receiving high praise for the quality and freshness of its meals. Guests describe the breakfast as very good, delicious and even spectacular with a variety of foods including options for special dietary needs such as lactose-free milk. While some mention a desire for more variety, the overall consensus is that the breakfast experience is a significant highlight of their stay.
Dinner at the hotel also earns positive feedback with many guests commenting on the delicious and high-quality food served. The ambiance is occasionally enhanced with live music, creating a memorable dining experience. Although some guests note a limited selection for dinner and an early closing time for dinner service, the general sentiment is favorable, as the meals often exceed expectations.
Rooms at Hotel Da Vinci are noted for their cleanliness and comfort, contributing to a cozy and pleasant stay. Spacious bathrooms and amenities like air conditioning, a minibar and a TV add to the overall comfort, despite some limitations such as restricted TV channels and air conditioning options. While some reviewers mention the rooms being small and occasional noise issues, the cleanliness and comfort largely compensate for these minor drawbacks.
The hotel's commitment to cleanliness extends beyond the rooms to the general hotel areas, which are described as well-maintained and easy to navigate. Despite a few isolated comments on inconsistent room cleaning, the overall impression is one of a tidy and well-kept environment.
Above all, the exceptional staff at Hotel Da Vinci significantly enhances the guest experience. The team is consistently described as sensational, extremely friendly and highly attentive. The reception staff, valets, maids and waiters are particularly praised for their polite, helpful and charismatic service, contributing to the hotel's excellent reputation. The combination of a prime location, top-notch service and quality amenities make Hotel Da Vinci a standout choice for travelers visiting Serra Negra. Show more
InfoSummary of reviewsRovi Plaza Hotel has garnered positive reviews for its strategic location, high standards of cleanliness and exceptional staff service, making it a recommended choice for many travelers.
The hotel's location is praised for its convenient proximity to key attractions like the Trevi Fountain and main shopping areas while maintaining a serene and quiet atmosphere. This makes it an ideal base for exploring downtown. Although the steep hill leading to the hotel may be challenging for those without a car, the peaceful setting and available covered parking add to its appeal.
Breakfast at Rovi Plaza Hotel is well-received with guests enjoying the variety and quality of food, particularly the fresh fruits, cakes, breads and cold cuts. Despite some minor feedback on repetitive options and occasional shortages, the breakfast experience remains a strong point, enhanced by the attentive staff.
Rooms are consistently praised for their spaciousness, cleanliness and comfort. Guests appreciate the well-ventilated organized spaces and comfortable beds, despite a few remarks on the need for room renovations and occasional issues with mattresses. The hotel's high standards of cleanliness extend throughout the property with well-maintained rooms and facilities, contributing to a very positive stay.
The staff at Rovi Plaza Hotel stand out for their friendliness, professionalism and helpfulness. Guests frequently commend the courteous and polite nature of the entire team, including the exceptional service of reception staff and the welcoming atmosphere created by the hotel’s owners.
However, the hotel does have areas needing improvement. The Wi-Fi service is notably unreliable, particularly on the upper floors. Limited parking space also presents a challenge, often requiring guests to park on the street. While the beds generally receive positive feedback for comfort, there are mixed opinions regarding mattress quality and the combination of two single beds to form a double.
Overall, Rovi Plaza Hotel is highly recommended for its excellent location, cleanliness, quality breakfast and exceptional staff service with minor areas for improvement to further enhance the guest experience. Show more
InfoSummary of reviewsSerra Negra Paladium Hotel offers a commendable experience for visitors, highlighted by its exceptional location in the heart of Serra Negra. Guests frequently praise the hotel's strategic position, which provides easy access to shopping streets, tourist attractions and restaurants. The convenience extends to its close proximity to key landmarks, making it an ideal choice for those who prefer to explore on foot.
The hotel’s breakfast service receives mostly positive feedback, known for its variety and abundance of options including breads, cakes, pastries, fruits and cold cuts. Although some guests suggest improvements in health options, the breakfast experience is often described as satisfying and enhances the overall stay.
Dinner at the hotel also garners positive remarks for its quality and the inclusion of live music, despite occasional comments about the simplicity and restricted service on some days. The ambiance and overall dining quality leave a favorable impression on most guests.
Rooms are generally appreciated for their spaciousness, comfortable beds and cleanliness. Many enjoy the rooms with balconies offering views of the main square or the Christ statue. However, there are consistent calls for renovation due to aged furniture and fixtures. Addressing lighting and soundproofing issues could significantly elevate guest comfort.
Cleanliness is a standout feature at Serra Negra Paladium Hotel with guests frequently commending the spotless accommodations and well-maintained common areas. The housekeeping staff receive high praise for their polite and attentive service, contributing to a restful stay.
Staff at the hotel are noted for their exceptional friendliness and attentiveness. Guests frequently highlight the team's willingness to assist and commend individual staff members for their outstanding service. This level of service enhances the overall experience, making it a delight for visitors.
While the Wi-Fi service has significant issues with many guests reporting slow speeds and unstable connections, other amenities such as parking are well received. The hotel offers practical parking solutions with courteous valet service, although the parking lot can be tight for larger vehicles.
The pool area receives mixed feedback; guests appreciate the clean pool and pleasant shaded area, though some find the pool too shallow and cleanliness issues have been reported.
Family travelers specifically find the hotel to be an excellent choice, citing a family-friendly environment and enjoyable activities. Beds are generally comfortable and contribute to a pleasant sleeping experience, despite occasional remarks about outdated bed accessories.
Overall, Serra Negra Paladium Hotel provides a satisfactory three-star experience, aligning well with the expectations for its rating and stands out for its central location, clean facilities and warm, attentive staff. Show more
InfoSummary of reviewsHotel Pousada Gurupiá offers a blend of city convenience and serene nature, providing an ideal haven for relaxation and family getaways. Situated close to downtown Serra Negra, the hotel features well-maintained gardens and lush greenery, crafting a tranquil atmosphere despite its proximity to urban life. The natural beauty surrounding the property is complemented by the soothing sounds of birdsong, making it ideal for those seeking peace and quiet.
Breakfast at Hotel Pousada Gurupiá is a highlight for many with guests lauding its variety and freshness. The delicious selection includes a range of bread, cakes and fresh natural juice with the overall quality consistently surpassing expectations. The attentive and polite staff further enhance the dining experience, although some guests note a desire for expanded meal options, particularly for lunch and dinner.
Accommodations are praised for their cleanliness, spaciousness and comfort, making the hotel a strong choice for an extended stay. While some rooms might benefit from more careful maintenance, the overall ambiance is cozy and well-organized. The staff’s friendliness and dedication contribute significantly to the welcoming atmosphere with receptionists like Edson and Estefani receiving special mentions for their exceptional service.
The hotel's high standards of hygiene extend to both the rooms and common areas, including a large, clean pool that invites relaxation. The pool area, equipped with a bar and surrounded by picturesque settings, is particularly appealing to families. Although occasional issues such as a lack of sun loungers and minor cleanliness concerns are noted, the positive aspects of the pool area are frequently emphasized.
Convenient parking is another feature lauded by guests with ample space and easy access from the rooms. This adds to the overall hassle-free experience, further enhanced by the pet-friendly policy that allows guests to bring their pets along.
Despite some complaints about inconsistent Wi-Fi service and the need for improvements in some rooms regarding ventilation and noise, the value for money, friendly staff and the peaceful setting make Hotel Pousada Gurupiá a recommended choice for a relaxing retreat. The family-oriented environment, coupled with the excellent service and well-maintained facilities, ensures a pleasant stay for families and solo travelers alike. Show more
InfoSummary of reviewsHotel Fazenda São Matheus is highly acclaimed for its prime location just minutes from the center, offering breathtaking views and beautiful, well-maintained surroundings ideal for both relaxation and exploration. The area is expansive and lush with well-kept gardens, making it perfect for families and providing a serene escape from the hustle and bustle of daily life. Proximity to attractions like a nearby cable car and scenic city vistas add to its appeal.
The dining experiences at the hotel are consistently praised, notably the abundant and high-quality breakfast buffet, featuring a wide variety of breads, juices and cakes. Meals are described as homemade and delicious with lunch and dinner offering a variety of salads, side dishes and tasty desserts. Despite minor suggestions for more fruit options and occasional bland dishes, the overall feedback on the food is overwhelmingly positive.
Guests find the chalets spacious, clean and cozy with beautiful views. Maintenance could improve certain aspects, such as mattress comfort, but the accommodations are generally pleasant and impeccably clean. Despite some chalets being older and lacking modern amenities like air conditioning, they are well-ventilated and free from any unpleasant odors.
Cleanliness throughout the hotel is a standout feature with consistently spotless rooms and well-maintained facilities, including clean and climate-controlled pools. The heated pools, both indoor and outdoor, are particularly favored for their perfect temperature and cleanliness. The addition of a water park with a waterslide enhances the fun, especially for families.
The staff at Hotel Fazenda São Matheus are frequently highlighted for their politeness, attentiveness and dedication, creating a warm and welcoming atmosphere. Individual staff members like Sandra and Cafu receive special mentions for their exceptional service, contributing to the overall positive guest experience.
One area for improvement is the Wi-Fi availability, as access is limited to social areas and the restaurant with no signal in the rooms or chalets. Guests suggest that extending Wi-Fi coverage to private accommodations could enhance their stay.
In summary, Hotel Fazenda São Matheus is a well-regarded destination for a tranquil and enjoyable getaway, offering exceptional service, delicious food, comfortable and clean accommodations and a beautiful, convenient location. Show more
