Located in the heart of Phnom Penh,
Ohana Phnom Penh Palace Hotel receives high praise primarily for its prime location, providing guests with easy access to the riverfront, bustling markets, renowned landmarks like the Royal Palace and the vibrant nightlife. The proximity to Sisowath Quay and availability of local transportation, including tuk-tuks, add to the convenience, making it ideal for both tourists and business travelers. Many rooms also feature stunning views of the rivers and the city's landscape.
Regarding breakfast, guests enjoy the rooftop setting with breathtaking city and river views and a buffet offering a mix of Asian and Western dishes, including fresh fruits and on-the-spot omelettes. While some guests mention inconsistency in the variety and warmth of the food, the unique experience of dining with panoramic views generally receives positive remarks.
Dinner at the hotel's rooftop restaurant adds to the charm, offering a memorable backdrop with serene views of the Mekong River. Guests commend the well-prepared Cambodian specialties and reasonably priced menu options. Despite occasional criticisms of certain dishes and the menu's limited excitement, the combination of friendly service, good food and stunning sunsets make for an enjoyable dining experience.
Rooms at
Ohana Phnom Penh Palace Hotel are appreciated for their cleanliness, spaciousness and modern amenities such as adjustable air conditioning, fridges and balconies. Though some minor issues like a musty smell or noise complaints are mentioned, the overall feedback emphasizes a comfortable and pleasant stay.
The hotel maintains high cleanliness standards, especially in guest rooms and the efficient housekeeping staff contribute significantly to the positive experience. There are occasional remarks about the need for better maintenance in common areas, but the overall sentiment remains favorable.
Staff at the hotel are frequently lauded for their friendliness, helpfulness and professionalism, contributing to a welcoming atmosphere. While there are rare mentions of less favorable interactions, the majority of feedback underscores the staff’s efficiency and excellent service.
Wi-Fi at the hotel presents a mixed bag with some guests experiencing fast and stable connections, particularly in common areas, while others face issues with poor, intermittent signals, especially in rooms. The need for improved reliability and speed is noted.
The gym, while small, is equipped with modern equipment and seen as sufficient for a decent workout, adding value to guests' stays.
The multiple swimming facilities, including a notable rooftop pool with breathtaking city views and jacuzzis, receive enthusiastic praise, providing a relaxing and picturesque retreat for guests.
Families find the hotel suitable with its family-friendly atmosphere, baby beds and proximity to family-friendly restaurants, making it a favorable choice for those traveling with children. Some furniture might need updating, but the hotel's overall family-oriented services are commendable.
The hotel's location is advantageous for nightlife enthusiasts with easy access to numerous bars, restaurants and entertainment options, though some guests mention safety concerns around the Riverside area.
Beds in the hotel receive mixed feedback; while many guests find them comfortable and spacious, others find them too firm, sometimes likened to being rock-hard. Nonetheless, the overall accommodation quality is largely appreciated.
In conclusion,
Ohana Phnom Penh Palace Hotel stands out for its excellent location, superb facilities, friendly staff and overall cleanliness, making it a favored choice for a diverse range of travelers visiting Phnom Penh.