Hotel Du Vin & Bistro Tunbridge Wells

Royal Tunbridge Wells 51.13174900, 0.26527900 , Crescent Road (Show on Map)
8.3
Very Good


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Summary of reviewsHotel Du Vin & Bistro Tunbridge Wells enjoys an exceptional central location, making it ideal for exploring the town's shops, cafes and attractions on foot. The beautiful setting and lovely gardens offer a peaceful retreat and the historical property adds character to the stay. Clean, spacious rooms with excellent décor and friendly staff combine to provide a highly satisfying experience.

The breakfast at this hotel consistently receives high praise for its variety, quality and delicious taste. Guests find the breakfast selection superb with substantial options to suit different preferences. The friendly and attentive staff enhance the morning meal experience, although some guests noted that breakfast can be expensive and mentioned occasional service lapses.

The dining experience at the hotel's Bistro is generally well-received with many praising the high-quality food and exceptional cuisine. Guests especially enjoyed the outdoor dining in the garden. Despite some criticisms regarding the limited menu and pricey dishes, the overall food quality and ambiance are positively noted.

Rooms at Hotel Du Vin & Bistro are described as clean, comfortable and spacious. The luxurious suites with great views, especially overlooking Calverley Park, are appreciated. However, some guests reported issues with room size, noise and outdated furnishings. Overall, the modern amenities and charm of the period property contribute to a pleasant stay.

Cleanliness is a standout feature of the hotel with guests consistently noting the tidy and well-maintained rooms and common areas. Small issues such as a dusty shower head or occasional crumbs did not significantly detract from the overall positive impression.

The hotel's staff receive high accolades for their friendliness, attentiveness and exceptional service. Guests commend specific staff members and managers for their helpfulness, although there were occasional mentions of slow service.

The hotel's Wi-Fi service received mixed reviews with some guests finding it reliable and fast, while others experienced intermittent connectivity issues, especially in their rooms.

Parking at the hotel is another mixed aspect. While reserved parking spots and free parking outside the hotel are appreciated, some guests found the spaces tight and the additional fee excessive.

The beds are frequently highlighted as very comfortable, contributing significantly to a restful night's sleep. Some found the beds a bit too soft, but the general sentiment is overwhelmingly positive.

Honeymooners and romantic getaways find the hotel delightful, thanks to the elegantly decorated rooms and luxurious amenities. The boutique style and upmarket feel of the hotel add to its charm, making it a favorite for many guests.

The hotel’s dog-friendly policies are greatly appreciated with easy access to nearby parks and thoughtful amenities for pets. However, some minor concerns about noise from barking dogs were noted. Despite this, the welcoming attitude towards pets contributes positively to the overall experience.

Hotel Du Vin & Bistro Tunbridge Wells stands out for its combination of historical charm, luxurious accommodations, friendly service and excellent location, making it a favored destination for various types of travelers.
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Categories
Boutique-style Hotel
Known for its stylish design and exceptional bistro, this hotel offers a blend of luxury and comfort in the heart of Tunbridge Wells. The building's architecture and the hotel's curated wine selection add to its unique appeal, making it a standout boutique destination.

Luxury Hotel
Set in a Grade II listed mansion, this hotel offers wonderfully decorated rooms and a bistro. It provides a stylish stay in the heart of Royal Tunbridge Wells with a garden terrace offering views over Calverley Park.

Hotel Taking Steps Towards Sustainability
This hotel is part of Hand Picked Hotels, a group committed to reducing its environmental impact. Their initiatives include recycling efforts, removal of plastic straws from bars and restaurants, and supporting ethical supply chains by sourcing food and drink from regional suppliers.

Dog Friendly Hotel
This hotel is dog-friendly and allows one dog of any size per stay. Its convenient location near a park provides easy access for dog walking, enhancing the experience for guests with canine companions.

Romantic Hotel
Set in a Grade II listed mansion in the heart of Royal Tunbridge Wells, this hotel offers wonderfully decorated bedrooms and a garden terrace with stunning views. Its historic charm and central location make it a delightful romantic retreat.

Hotel near Nightlife Spots
Located centrally in Royal Tunbridge Wells, a short walk from nightlife areas like The Pantiles. The hotel is renowned for its sophisticated Burgundy Bar, a popular spot for evening drinks.

Hotel with Free Wi-Fi
This hotel offers free, fast Wi-Fi throughout the property, ensuring seamless connectivity for guests. As a Grade II listed mansion, it combines historic charm with modern amenities, appealing to both leisure and business travelers seeking reliable internet access.

Hotel with Parking
This hotel has parking available, which is free for all users. Guaranteed on-site parking can be pre-booked for a fee.

4-Star Hotel
Housed in a Grade II Listed mansion built in 1762, this hotel provides a historic and stylish stay. It features a fine restaurant, a bar, and rooms with antiques. Some rooms include roll-top baths. Guests enjoy the excellent breakfast, friendly staff, and convenient location near Tunbridge Wells Rail Station.

Hotel near Vineyards

Hotel for Honeymoon

Room Types
Classic Room Classic Room featuring an ensuite bathroom. Desk with chair and a flat-screen TV.

Deluxe Room Deluxe room with en suite bathroom. Some rooms have a roll-top bath and separate walk-in drench shower.

Cosy Room Cosy room with en-suite bathroom with shower only, desk with chair and a flat-screen TV.

Junior Suite Junior Suite with sofa area with large LCD TV, free standing roll-top bath and large walk-in monsoon shower.

Suite Suite with large seating area with LCD TV, freestanding roll-top bath and large walk-in monsoon shower.

Guest Reviews
8.3
Very Good
Location
Hotel Du Vin & Bistro Tunbridge Wells boasts an exceptional location that is frequently praised by its guests. Situated in the heart of the town, this hotel offers convenient access to shops, cafes and restaurants, making it ideal for those looking to explore Tunbridge Wells on foot. The proximity to Tunbridge Wells station and central attractions such as Calverley Park and the Pantiles only enhances its appeal.

The hotel's position is perfect for guests wanting to immerse themselves in the town's charm with everything within walking distance. The beautiful setting and lovely gardens provide a peaceful retreat, while the historical nature of the property adds a touch of character. Guests also appreciate the reserved parking spaces and the ease of visiting nearby attractions like Hever Castle and Chartwell House.

Moreover, the high quality of the hotel itself, including clean and spacious rooms, excellent décor and friendly staff, combines with the stellar location to provide a highly satisfying experience. Whether it's the convenience of the town center, the scenic garden views or the lovely outdoor spaces, the location of Hotel Du Vin & Bistro Tunbridge Wells is frequently highlighted as one of its standout features.

Breakfast
The breakfast experience at Hotel Du Vin & Bistro Tunbridge Wells consistently receives high praise from guests. Reviews highlight an excellent and diverse selection of options with many specifically noting the high quality and delicious taste of the cooked breakfasts. Guests describe breakfast as superb, outstanding and even amazing with terms like "spot on" and "first class" underscoring the high standards.

Those appreciating a substantial morning meal will find great variety and sumptuous choices, including options like granola, yogurt, croissants and a cooked English breakfast. The breakfast is served promptly and the friendly staff receive accolades for their attentive service. The setting also contributes to the favorable experience with some guests enjoying their breakfast outside in the morning sun.

However, a few guests pointed out that breakfast can be quite expensive and mentioned occasional misses in service quality. Some also felt the decor was a bit sparse or minimalist. Despite a few minor critiques, the majority of the reviews reflect a highly positive breakfast experience, making it a highlight of the stay at this charming hotel.

Dinner
Hotel Du Vin & Bistro in Tunbridge Wells has garnered a varied response regarding its dining experience with a significant number of positive remarks among some critiques. Guests have frequently praised the excellent food quality, superb dining and exceptional cuisine. Many have highlighted the delicious meals, particularly in the Bistro and found both dinner and breakfast very satisfying. The bistro dinners, lunch and breakfast were often noted as excellent with some describing the evening meals as stunning and fabulous.

However, there were occasions when the main courses fell below guest expectations with specific mentions of pricey starters and uninspiring dinner options. Some visitors found the menu to be limited and pedestrian, pointing out certain dishes were not up to standard or small in portion. Despite these issues, many still enjoyed their meals, finding the food lovely and service outstanding.

The ambiance of the restaurant and the attentiveness of the staff received favorable comments, enhancing the dining experience. The outdoor dining in the garden was particularly praised for its exquisite setting and attentive service. Pet owners appreciated the relaxed and accommodating attitude towards dogs. Despite some dishes being overpriced and some menu items not always available, the overall dining experience at Hotel Du Vin & Bistro is often remembered for its high-quality food and exceptional service.

Rooms
Hotel Du Vin & Bistro Tunbridge Wells has rooms that largely resonate with comfort and space, contributing significantly to a positive stay. Many guests appreciate the spacious, clean and well-appointed rooms, including large and luxurious suites that boast ample space and great views, particularly overlooking the beautiful Calverley Park. The beds are frequently highlighted for their comfort, adding to a restful experience. The hotel itself, set in an attractive period property, maintains its charm while providing modern amenities in its well-decorated rooms.

While the majority of reviews are positive, some guests noted that certain rooms felt small, cramped or dated with specific mentions of outdated electrics and furniture. There were occasional comments about rooms being noisy due to poor soundproofing and some experiencing Wi-Fi connectivity issues. Despite these minor drawbacks, the overall cleanliness, luxurious feel of the rooms and the hotel's central location near beautiful surroundings make it a favorable choice for many visitors.

Beds
The beds at Hotel Du Vin & Bistro Tunbridge Wells consistently receive high praise from guests. They are frequently described as comfortable with many guests specifically highlighting the beds as very comfortable and immensely cozy. The rooms themselves are often noted to be comfortable and quiet, adding to the overall restful experience. The bedding quality is also a standout with guests appreciating the good quality, feather/down pillows and duvets. The beds come in different sizes with some mentioning spacious and luxurious bedrooms featuring huge, comfy beds. A few guests found the beds a bit too soft with specific comments on the memory foam mattresses and pillows being overly soft for their liking. Nonetheless, the predominant sentiment suggests the beds contribute significantly to a good night's sleep.

Cleanliness
The reviews for Hotel Du Vin & Bistro in Tunbridge Wells highlight the exceptional cleanliness of the hotel. Guests consistently found the property very clean and tidy with particular praise for the cleanliness of the rooms and the bathrooms. Many remarked on the spacious and spotless nature of the bedrooms and bathrooms, often noting the large, comfortable beds and tasteful decor.

The communal areas, including the bathrooms, gardens and relaxation areas, were also described as being well-maintained and clean. The hotel's adherence to Covid prevention measures was appreciated and added to the guests' comfort.

Although there were some isolated mentions of minor issues such as a dusty shower head, toothpaste on a bathroom door and occasional crumbs in the lift, these did not significantly detract from the overall positive experience. Generally, the hotel delivered a charming, clean and comfortable stay with most guests being highly satisfied with the cleanliness standards.

Staff
Hotel Du Vin & Bistro in Tunbridge Wells consistently impresses with its exceptional staff. Reviews highlight the team as incredibly friendly and helpful, making guests feel warmly welcomed. Reception staff, particularly Holly and Rebecca, receive special commendations for their attentiveness and efficiency. General Manager Erin stands out for her super helpful and understanding demeanor, while the overall team is noted for their professional and courteous service.

Despite a few minor mentions of less-than-happy individual staff members and occasional slow service, the general consensus is overwhelmingly positive. Guests appreciate the staff's readiness to go the extra mile and their polite, charming interactions. The breakfast and wait staff are also praised for their attentiveness and friendliness, ensuring a pleasant dining experience. This dedication to excellent service contributes to a relaxed and enjoyable atmosphere, making it a standout choice for visitors.

Wi-Fi
The guest reviews for the Wi-Fi at Hotel Du Vin & Bistro Tunbridge Wells present a mixed picture. Positive feedback highlights that the Wi-Fi was reliable and fast for some guests, contributing to a satisfactory stay. However, there were several mentions of intermittent and inconsistent connections with some guests finding it problematic or ineffective, particularly in their rooms. While the Wi-Fi was available and functional in parts of the hotel, it seems that the signal and reliability varied, affecting the overall user experience for some visitors.

Parking
The parking situation at Hotel Du Vin & Bistro Tunbridge Wells has received mixed feedback from guests. On the positive side, several guests appreciated the reserved parking options and found the ability to book parking spaces quite convenient. Many noted that the reserved parking spots were helpful with some describing the arrangement as amazing. Free parking just outside the hotel was also mentioned as a benefit and some guests had no issues with annex parking.

However, there were multiple concerns about the tight and limited parking spaces. Guests driving larger vehicles found parking particularly difficult. The parking facilities were not always well-managed and the extra fee of £10 per day to reserve a spot seemed excessive to some. Despite these challenges, the option to reserve parking spots in advance was frequently seen as a valuable feature, leading to mixed overall impressions on the parking arrangements at the hotel.

Honeymoon
Hotel Du Vin & Bistro in Tunbridge Wells emerges as a captivating choice for honeymooners, celebrated for its comfy bedrooms and truly harmonious surroundings. The beautifully fitting rooms are specially designed with decorative romantic features, adding a touch of elegance to the experience. Couples are pampered with luxury restroom chains, enhancing the overall sense of indulgence. The hotel's joint decorations sites and prominent settings contribute to a memorable and romantic stay, ensuring an ultimately delightful honeymoon.

Boutique-Style
Hotel Du Vin & Bistro Tunbridge Wells is a boutique hotel with an upmarket feel, frequently praised for its lovely and classic style. Guests appreciate its clean and enjoyable atmosphere, noting the well-organized rooms with unique, characteristic interiors. The hotel’s elegant design is dog-friendly and it features exclusive decorations and artsy suites that are immaculately decorated. Many view it as one of their favorite places with subsequent impressions of uniquely-designed, lavish seasonal elements. The hotel also boasts a great restaurant, adding to the overall charming experience.

Luxury
Hotel Du Vin & Bistro Tunbridge Wells presents an atmosphere of luxury and sophistication. The upmarket hotel exudes elegance with luxurious touches evident throughout. Guests frequently praise the immaculate decor and sumptuous rooms, which contribute to an overall feeling of indulgence. The luxury en-suite bathrooms also receive high marks for their sumptuousness. The hotel offers an excellent spa, enhancing the luxurious experience. While some guests feel the drinks are slightly pricey and mention that the hotel has somewhat lost its sparkle and style, the general consensus remains that for those seeking a classy and luxurious stay, this hotel delivers a notable experience.

Romantic
Hotel Du Vin & Bistro in Tunbridge Wells ensures a romantic and luxurious experience for its guests. Many visitors returned to celebrate significant moments, even getting married and staying at the hotel post-wedding. This charming boutique hotel radiates an aura of romance with its carefully decorated suites and exquisite resort-like ambiance nestled in romantic landscaping.

Ideal for special occasions, the hotel is a quiet sanctuary perfect for intimate getaways. It has become a favored spot for those planning surprise trips or celebrating birthdays, further adding to the romantic allure. Momentous stays are often made even more special with thoughtful touches like surprise room upgrades, enhancing the overall romantic experience for guests.

Dog Friendly
Hotel Du Vin & Bistro Tunbridge Wells earns high marks for being a dog-friendly establishment. Guests frequently highlight the convenient location, which provides easy access to a nearby park, ideal for dog walking. This hotel is noted not only for its warm welcome to guests but also for extending the same courtesy to their canine companions. Staff are appreciated for their kindness towards dogs, creating a comfortable and accommodating atmosphere. The rooms often come equipped with dog beds and water bowls, ensuring pets feel at home.

The relaxed attitude towards pets allows for a stress-free stay, although it should be noted that dogs are not permitted in the restaurant area, which may require some logistical planning. While the majority of reviews praise the hotel's dog-friendly policies, there are a few concerns about noise, particularly when adjacent rooms house dogs that bark throughout the night. Despite this, the overarching sentiment is positive, making Hotel Du Vin & Bistro Tunbridge Wells a solid choice for those traveling with their furry friends.


No, Hotel Du Vin & Bistro Tunbridge Wells doesn't have any pool.

No, a spa isn't available at Hotel Du Vin & Bistro Tunbridge Wells.

Yes, Hotel Du Vin & Bistro Tunbridge Wells welcomes dogs.

Yes, parking facilities are available at Hotel Du Vin & Bistro Tunbridge Wells.

No, Hotel Du Vin & Bistro Tunbridge Wells doesn't have a gym.

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