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Summary of reviewsAnand Lodge receives praise for its prime location, which is both convenient and charming for visitors. Nestled in a quiet, picturesque village, it offers easy access to shops, restaurants, local amenities and public transportation, making it a favorable spot for various occasions and family gatherings. The serene garden setting and pet-friendly policy add to its appeal, creating a tranquil atmosphere that guests appreciate. Ample on-site parking and proximity to Tunbridge Wells further enhance its convenience, making it a popular choice for those seeking value for money combined with friendly and helpful staff.
The breakfast service garners mixed feedback. While some guests appreciate the complimentary packed breakfast bags and the quality of the offerings, others find the service lacking in clarity and communication. There are no cooked breakfast options and the selection is mostly limited to simple items like cereals and toast. Some guests faced confusion regarding the inclusion and arrangements of breakfast, suggesting that future visitors confirm their preferences in advance.
The rooms at Anand Lodge also receive varied reviews. Positively noted for their cleanliness and essential amenities, guests appreciate the comfort of the beds, heating, en suite showers, small kitchenettes and complimentary coffee and tea kits. The quiet ambiance and light, airy rooms contribute to a pleasant stay. However, some guests report issues like small room size, maintenance problems, noise and outdated furnishings, indicating areas for improvement.
Cleanliness is another aspect with mixed opinions. Many guests commend the spotless conditions of rooms and bathrooms, contributing to a warm atmosphere complemented by friendly staff. Nonetheless, inconsistencies in housekeeping, such as dusty sheets and stained bedding, detract from the overall experience, compounded by the building's need for refurbishment.
The staff at Anand Lodge are frequently praised for their friendliness, professionalism and helpfulness. Guests appreciate the warm and welcoming demeanor with staff often going out of their way to assist with room configurations and booking issues. However, some guests note a lack of visible staff at the reception and reliance on an intercom and room door code system, which can feel impersonal.
Parking at Anand Lodge is generally seen as a positive aspect with ample, spacious, well-surfaced options available for cars and motorcycles. While some note limited availability and extra charges, on-street parking is a convenient alternative.
Finally, the beds receive varied feedback. Many guests find them clean and comfortable, contributing to a cozy stay. However, others report issues with old, narrow or uncomfortable beds and the occasional lack of cleanliness. Despite these inconsistencies, a majority of guests express satisfaction with the comfortable sleeping arrangements.
In summary, Anand Lodge is appreciated for its excellent location, helpful staff and comfortable amenities, though it faces challenges in aspects like room size, cleanliness and breakfast service. It remains a suitable option for budget-conscious travelers seeking a convenient and friendly place to stay. Show more
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Categories
Dog Friendly Guest House
This guesthouse is noted as a pet-friendly accommodation option in Royal Tunbridge Wells.
Guest House for Honeymoon
Romantic Guest House
Guest House with Parking
Cheap Guest House
Accessible Guest House
Small Guest House
Guest House for Yoga
Room Types
Family Room with Shared Bathroom and Garden ViewOffering garden views, this room has access to a shared bathroom or shower room. There is an extra cloakroom on the ground floor.
There is a Smart TV and tea and coffee-making facilities.
Please note that there are 3 single beds in the room. Alternative bed configurations can be arranged as one single bed and one double bed.
When travelling with pets, please note that an extra charge of £22 per pet, per night applies.
Please note that pet owner should bring pet bedding, bowl etc. No pet should be left unattended in room.
Standard Double or Twin Room with Shared BathroomThis room offers garden views and access to a shared bathroom/shower room. There is an extra cloakroom on the ground floor that is attached with this room.
King Size Room with Street ViewThis room has an en-suite sink, toilet and shower. It comes with a double bed, and an additional guest bed can be placed in it for a surcharge.
Twin RoomThese twin rooms have a Smart TV, DVD player, CD player and view. These rooms come with free hot beverages, a desk and free WiFi.
The rooms also come with an en suite shower in the room and an extra detached en suite shower is available upon request. All twin rooms come with free shower gel and 2 in 1 shampoo/conditioner.
Family Room with ShowerThis family room offers a street view. Amenities include its own personal heating system.
A cot may be fitted in the room, but with restricted movement.
Deluxe Family SuiteThis room features an electric fireplace.
A baby cot can be accommodated in the room, but will cause restricted movement.
Deluxe Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. Featuring an outdoor dining area, this twin/double room also provides soundproof walls, a tea and coffee maker and a flat-screen TV with streaming services.
Superior Double or Twin Room with Hill ViewThis room has a shower and sink inside it and also has access to an additional shower, sink and toilet, which is located just opposite the room. To gain access to this en-suite a code will be given to the guest occupying this room.
Double Room with Hill ViewThis double room includes a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area. The unit offers 1 bed.
Family StudioIn the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. This studio includes a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area.
Family Junior SuiteThis air-conditioned family room is comprised of a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area.
Family Room with Garden ViewThis family room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with lake views.
Guest Reviews
6.3
Rated
Location
Anand Lodge enjoys a prime location that's frequently praised by its guests for its convenience and charm. Nestled in a quiet, picturesque village, the hotel is favorably close to shops, restaurants and local amenities. Guests often highlight how easy it is to find and appreciate the ample parking available on-site. The proximity to public transportation, like the bus stop to Tunbridge Wells, adds to the convenience.
The lodge proves to be an ideal choice for various occasions, from family gatherings to wedding attendees at Pembury Church. The location's central nature makes it suitable for visits to nearby attractions and essential destinations in the city.
Another appealing feature is the serene garden setting and the property's lovely grounds, contributing to a pleasant stay. Pet owners will find it accommodating as pets are welcome. Visitors also appreciate the value for money, combining the great location with friendly, helpful staff and clean facilities.
Overall, the Anand Lodge's location is consistently recognized as a significant advantage, making it a go-to spot for travelers seeking convenience and tranquility.
Breakfast
Anand Lodge has received mixed reviews from its guests regarding the breakfast service. Many appreciated the complimentary packed breakfast bags and some praised the quality of the breakfast and the hosting. There were positive remarks that the breakfast service itself was great for those who had it. Moreover, the hotel seems to attract a lot of returning customers, which implies a generally positive overall experience for many.
However, several issues were noted by guests as well. Some were disappointed by the lack of information about breakfast arrangements prior to arrival and there seemed to be confusion about whether breakfast was included. Multiple reviewers mentioned difficulties in communication with the staff and noted that the breakfast options were limited—no cooked breakfast was available and only simple items like cereals and toast were offered.
There were also comments about the expense of breakfast and some customers chose to forego the hotel's offerings and eat elsewhere. Instances were mentioned where guests found breakfast to be nonexistent despite having paid for it and faced challenges in contacting the staff for assistance.
In summary, while some guests had positive highlights regarding the breakfast at Anand Lodge, others found the service lacking in clarity and the options somewhat limited. Future visitors might want to ensure their breakfast preferences and arrangements are confirmed in advance.
Rooms
Anand Lodge offers a mixed experience when it comes to its rooms with many positive remarks highlighting their cleanliness and essential amenities. Most guests found the rooms to be clean and comfortable, featuring comfortable beds, sufficient heating and useful facilities like an en suite shower, small kitchens, TV, earplugs, coffee and tea making kits, towels and even a filtered drinking water tap. The availability of parking spaces and the lodge's quiet ambiance, despite its proximity to a road, were also appreciated.
Many guests reported their rooms to be light, airy and generally pleasant with a few even describing their rooms as fantastic. The local area surrounding Anand Lodge is noted for being nice and well-suited to travelers' needs, contributing to the overall convenience of the stay.
However, there were some notable drawbacks. The rooms were frequently described as very small, cramped and in several instances, poorly designed – with issues ranging from inadequate warmth to noise from neighboring rooms and the road outside. Some guests experienced maintenance issues such as malfunctioning TVs, unsturdy shower doors and unpleasant odors. Other criticisms included stained or unclean bedding, insufficient cleaning between stays and dated furnishings.
Overall, while Anand Lodge provides the essential comforts and facilities ideal for short stays and those not seeking luxury, it faces consistent critiques regarding room size and cleanliness standards.
Beds
Anand Lodge receives varied feedback regarding its beds. Many guests find the beds to be clean and very comfortable with several reviews specifically highlighting the comfort of the mattresses and the overall coziness of the sleeping arrangements. Some particularly appreciate the availability of a big bed and the option to use a sofa bed for additional guests.
However, the reviews also note significant inconsistencies. Some guests report issues with narrow, old and uncomfortable beds and mattresses that are either too soft or lumpy, leading to poor sleep quality. There are mentions of beds with noticeable springs and higher-than-usual mattresses causing discomfort. Cleanliness is also a concern in a few cases with some bed coverings appearing dirty and beds being poorly maintained. Additionally, a few reviews describe the pillows as flat and overdue for replacement.
Despite these mixed experiences, the general consensus leans towards a comfortable stay with several guests expressing satisfaction with the comfy beds provided.
Cleanliness
Anand Lodge receives mixed feedback when it comes to cleanliness with several guests praising the establishment for its spotless conditions. Reviews often mention clean rooms, bathrooms and common areas, highlighting faultless cleanliness and spotlessly clean environments. Many visitors also find the atmosphere warm and the staff friendly, which complements the overall tidy appearance of the lodge.
However, there are also negative remarks pointing to inconsistencies in housekeeping. Some guests report issues such as dusty sheets, stained bedding and unclean rooms. A few guests found spiders and bugs with one highlighting that their room appeared filthy. The building itself is noted as old and in need of refurbishment, which detracts from the overall experience.
Despite the mixed reviews, the lodge offers basic, clean accommodations with some guests even finding it suitable for budget-conscious travelers, like contractors seeking inexpensive options. Those looking for a no-frills, clean place to stay might find Anand Lodge acceptable, but should manage expectations about the potential for uneven cleanliness and outdated facilities.
Staff
Anand Lodge's staff generally leave a positive impression on guests, consistently described as friendly, welcoming and helpful. Numerous reviews highlight staff going out of their way to assist and provide excellent customer service. Guests appreciated the warm and pleasant demeanor of the staff, who were also praised for their professionalism and readiness to help.
Many reviews specifically noted staff members being exceptionally helpful, whether through pre-arrival phone contact to verify room configurations or efforts to rectify booking issues. The check-in process was often mentioned for its helpfulness and several guests appreciated the staff’s assistance in changing rooms when needed.
While the positive aspect of the staff's service is outstanding, there were some recurring issues. The absence of staff at the reception desk was noted multiple times, leaving guests to rely on an intercom and room door code system. Instances of unresponsiveness and a lack of visible staff also detracted from the experience for some guests. This impersonal touch, combined with sporadic lapses in room cleaning services, suggests areas where service consistency could be improved.
Overall, the staff at Anand Lodge are highly regarded for their friendliness and helpfulness, but there are occasional operational gaps that impact the guest experience.
Parking
Anand Lodge offers a variety of parking options that cater to different needs. The location itself is praised for being a strong point, ensuring easy access and convenience. Many guests highlight the ample and spacious parking spaces, which cover everything from cars to motorcycles. The on-site parking is both practical and well-surfaced, providing a sense of security for guests. For those arriving late, the accommodating host makes the experience smoother. Although some noted limited parking availability and extra charges, on-street parking remains a handy alternative. Overall, parking is generally seen as convenient and beneficial, complementing the good location of Anand Lodge.
No, Anand Lodge doesn't have any pool.
No, a spa isn't available at Anand Lodge.
Yes, Anand Lodge welcomes dogs.
Yes, parking facilities are available at Anand Lodge.