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Summary of reviewsSleep Inn Tanglewood is celebrated for its ideal location in a lively area filled with dining and shopping opportunities. Close to downtown Roanoke and Carilion Roanoke Memorial Hospital, it offers convenience for both leisure and necessary visits. Guests frequently appreciate its proximity to restaurants, stores, and a mall, enhancing the overall experience with easy access to entertainment and dining, complemented by the friendly service of the staff which bolsters the inviting ambiance of the hotel.
The hotel provides a satisfying breakfast, with many guests noting the cleanliness and efficient stocking of the breakfast area. The variety of hot and cold items, like the option to make mini waffles, is lauded, offering decent meal quality for a hotel breakfast. Though there are some requests for more diverse options, the inclusion of breakfast adds value to the stay and is a convenient start to the day.
Accommodations at Sleep Inn Tanglewood are spacious and comfortable, with guests often praising the cleanliness and comfort of the rooms. The beds, in particular, are noted for ensuring a good night's sleep. Guests appreciate the room layout, especially the suites which provide excellent space for families or groups. Any concerns are minor compared to the overall satisfaction with room quality and the attentive, friendly service from staff.
Cleanliness receives mixed reviews, but many travelers find the hotel clean and comfortable overall. The staff is commended for their friendliness and help, with the general cleanliness of the rooms often exceeding expectations. Some areas such as carpets have been noted for needing attention, but the general impression remains positive.
The staff at Sleep Inn Tanglewood is a standout feature, consistently praised for their friendliness and professionalism. The front desk and breakfast staff earn particular appreciation for their warm service, contributing significantly to the overall guest experience. Despite isolated complaints, the staff's dedication to creating a welcoming environment encourages returning guests who value excellent service.
While the beds are generally a highlight, offering comfort and cleanliness, a few guests have noted discomfort from certain mattresses and issues with the pull-out sofa beds. Nonetheless, the bedding largely adds to a restful stay, with minor complaints not overshadowing the positive experiences reported by most visitors.
In summary, Sleep Inn Tanglewood provides a well-rounded lodging experience characterized by its convenient location, comfortable rooms, satisfactory breakfast, and attentive service from a commendable staff, making it a valuable option for travelers. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Parking
The hotel offers free self parking and free parking. RV/bus/truck parking is also available.
3-Star Hotel
This hotel provides standard accommodations with essential amenities. It offers a comfortable option for travelers seeking a budget-friendly stay.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Gym
Room Types
Queen Room - Non-SmokingThis room features cable TV.
Double Suite with Two Queen Beds - Non-SmokingThis double room provides a tea and coffee maker and a TV with cable channels. The unit offers 3 beds.
King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The unit has 2 beds.
Queen Room - Accessible/NonsmokingThis double room offers a tea and coffee maker and a TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.0
Good
Location
Nestled in a bustling area with numerous dining and shopping options, Sleep Inn Tanglewood is excellently positioned to cater to various needs. Its close proximity to key locations like downtown Roanoke and Carilion Roanoke Memorial Hospital offers convenience for both leisure and essential visits. Guests frequently underscore the hotel's perfect placement, surrounded by many restaurants, stores, and a nearby mall, providing easy access and options for entertainment and dining. This Tanglewood area gem is especially appreciated by visitors for its bustling surroundings and proximity to family and friends, making it a favorite for both short visits and extended stays. The convenience of location is matched by the warm, friendly service from the staff, further enhancing the welcoming atmosphere of this well-situated hotel.
Breakfast
The breakfast experience at Sleep Inn Tanglewood offers a mix of views from guests, highlighting several positive aspects while noting areas for improvement. Guests consistently praised the cleanliness and stocking of the breakfast area, with many mentioning the pleasant demeanor and helpfulness of the staff. The breakfast menu features a good selection of both hot and cold items, including the ability to make mini waffles, which is a favorable option for many guests. The breakfast is seen as good quality for a hotel meal, with reasonable options available across various food categories. Some visitors found the breakfast to be plentiful, aligning well with the affordable accommodation fee.
However, opinions varied, with a few guests suggesting more variety could enhance the experience, expressing desires for options like scrambled eggs, more fruit, and additional meat choices. Some noted issues such as fruits being overripe or limited beverage choices. While most felt the breakfast was good, a handful described it as lackluster, commenting on repetitive offerings or less appetizing choices like cold or artificial-tasting eggs. There were isolated complaints about maintenance issues and pests that affected their overall breakfast experience. Despite these critiques, many guests appreciate the convenience of having breakfast included, contributing to a positive start to their day.
Rooms
Sleep Inn Tanglewood offers spacious and comfortable accommodations that are frequently praised by guests. The beds consistently receive high marks for comfort, ensuring a restful night’s sleep. Many guests appreciate the cleanliness and size of the rooms, often noting that their expectations were exceeded in this regard. Rooms with two queen beds are particularly popular, as they provide ample space with a separate sitting area, making them suitable for families or groups.
The suites are noteworthy for their convenience and layout, featuring two rooms, multiple beds, pull-out sofas, and even one and a half baths, all of which contribute to an excellent value for the space provided. Guests frequently highlight the quiet and comfort of their rooms, coupled with the efficient air conditioning, which enhances their stay.
While positive remarks abound regarding room size, cleanliness, and comfort, some reviews mention areas in need of improvement. Certain rooms have been described as having a musty odor, outdated facilities, and issues with bathroom fixtures. However, the overall sentiment leans towards satisfaction with room quality and the friendly service provided by the staff.
Despite occasional feedback about furniture and fixtures needing updates, Sleep Inn Tanglewood’s combination of location, room size, and comfort presents a compelling lodging option for travelers seeking value and convenience near local attractions.
Beds
Sleep Inn Tanglewood offers a variety of bedding experiences, with many guests finding the beds to be very comfortable and clean. Sheets and pillows are frequently described as silky, adding to the pleasant sleeping experience. Numerous reviewers have praised the beds, referring to them as great and comfy, ensuring a restful night.
However, some guests have encountered issues such as noise from unusual metal bases and occasional discomfort due to hard mattresses or small pillows. The pull-out sofa bed in particular received negative feedback for its lack of comfort. A few guests noted minor inconveniences, such as ill-fitting sheets or comforters starting to deteriorate.
Overall, while a few negative comments highlight areas for improvement, the beds at Sleep Inn Tanglewood generally contribute positively to the overall stay.
Cleanliness
Travelers considering a stay at Sleep Inn Tanglewood will find mixed feedback about its cleanliness. Many guests appreciated the rooms being clean and comfortable, with several noting that the hotel's overall cleanliness surpassed expectations. The location is also a plus, surrounded by various stores and restaurants, and the staff receives positive remarks for their friendliness and helpful service.
However, some areas, particularly the carpets, have garnered criticism for being dirty and stained. There's feedback about certain rooms having a musty smell, with issues such as worn furniture and outdated amenities occasionally reported. While several guests found the facility very clean and well-kept, others were put off by a few hygiene lapses, indicating a need for more thorough cleaning practices.
Overall, while Sleep Inn Tanglewood can provide a clean stay with good service, potential visitors should be mindful of the varying experiences regarding room upkeep.
Staff
Sleep Inn Tanglewood stands out for its commendable staff, consistently praised for their friendliness and efficiency. Guests often highlight the welcoming and accommodating nature of the team, with particular mentions of the front desk personnel who are described as polite, helpful, and exceptionally professional. The breakfast attendant receives glowing reviews for her warm service and attention to detail, often remembered by returning guests for her outstanding hospitality.
The cleaning staff are equally appreciated, characterized as sweet and helpful, sometimes going above and beyond to ensure guest comfort. The atmosphere created by the staff contributes to a stay where good service and value are frequently noted. Despite a few isolated complaints regarding management actions, the overall impression is one of a friendly and genuinely accommodating staff, committed to enhancing the guest experience. With such a positive focus on excellent service, guests seem eager to return, underscoring the importance of the team's dedication to maintaining a welcoming environment.
No, Sleep Inn Tanglewood doesn't have any pool.
No, a spa isn't available at Sleep Inn Tanglewood.
Yes, Sleep Inn Tanglewood welcomes dogs.
Yes, parking facilities are available at Sleep Inn Tanglewood.