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Summary of reviewsHampton Inn & Suites - Roanoke-Downtown, VA is consistently praised for its prime location in the vibrant heart of Roanoke, offering guests easy access to downtown attractions, including restaurants, breweries, and quaint shops. Visitors appreciate the hotel's convenient position and picturesque views, making it a desirable choice for both leisure and family events.
Guests can look forward to a satisfying breakfast experience, featuring a variety of hot and cold options that enhance the overall value of their stay. The breakfast is generally well-received, despite limited offerings for some dietary needs.
The hotel's rooms are a standout feature, described as spacious, clean, and well-maintained, providing a comfortable and inviting atmosphere. Modern interiors and quiet surroundings contribute to a pleasant stay, although safety concerns due to door gaps and some rooms' proximity to parking garages are occasionally mentioned.
Cleanliness is a strong point, with the hotel frequently noted for its clean and pretty appearance, though minor issues, such as leftover items, are highlighted as areas for improvement.
The staff at Hampton Inn & Suites are commended for their exceptional service, characterized by friendliness and responsiveness. While a few isolated incidents of unprofessional conduct are mentioned, the overall impression of the staff remains highly positive.
Parking facilities offer convenience with proximity and easy access, although they involve additional fees. The experience, despite minor inconveniences, generally remains manageable and straightforward.
Beds receive high praise for their comfort and ability to ensure a restful sleep, with most guests finding them cozy and ideal for a good night's rest.
Overall, Hampton Inn & Suites - Roanoke-Downtown, VA presents an appealing option for visitors looking to explore Roanoke, marked by outstanding location, comfortable accommodations, commendable staff, and practical amenities. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes pets of any size and provides a comfortable stay for both you and your furry friend. The hotel charges an additional fee and offers amenities suitable for guests with pets.
Business Hotel
Located in the heart of Downtown Roanoke, this hotel is near offices, businesses, shops, and entertainment. It provides a convenient location for business travelers with easy access to downtown amenities.
Hotel with Parking
On-site self-parking is available for a daily fee. Secured and covered parking options are provided.
3-Star Hotel
This hotel offers a prime downtown location near the Science Museum of Western Virginia. It features complimentary amenities such as free bikes, a fitness center, and a shared lounge, enhancing the overall guest experience with both convenience and recreational options.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Accessible Hotel
Hotel with Gym
Room Types
King Studio Suite - Non SmokingThis studio has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 1 bed.
King Studio with BalconyThis studio features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 1 bed.
King Room - Non-SmokingThis double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
King Room - Hearing Access/Non-SmokingThis double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
King Room with Sofa Bed - Non-SmokingThis quadruple room has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 2 beds.
Queen Room with Two Queen Beds (4 Adults)This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Queen Room with Two Queen Beds - Hearing Access/Non-SmokingThis quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
Queen Room with Two Queen Beds with BalconyThis quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
King Corner Studio Suite with BalconyThis studio provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
King Studio Suite with Sofa Bed - Hearing Access/Non-SmokingThis studio has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 2 beds.
Queen Room with Two Queen Beds and Balcony - Hearing Access/ Non-SmokingThis quadruple room provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Centrally situated in the vibrant heart of Roanoke, Hampton Inn & Suites offers a perfect launching pad for guests eager to explore the picturesque downtown area. The hotel's location is consistently praised as excellent, providing convenient access to a variety of local attractions. Visitors enjoy the ease of walking to numerous restaurants, breweries, and charming little shops scattered throughout the old part of town. Its proximity to major travel routes also makes traveling in and out of the area a breeze. With a wonderful view of the downtown landscape, guests can soak in the beauty of the surroundings. Ideal for both leisure and family events, the hotel combines cleanliness and comfort with a great price. While cleanliness can be improved, the superb location and inviting atmosphere make Hampton Inn & Suites an appealing choice for those wishing to explore all that downtown Roanoke has to offer.
Breakfast
Visitors to Hampton Inn & Suites - Roanoke-Downtown, VA can anticipate a satisfying breakfast experience during their stay. The breakfast offerings receive high praise, with guests consistently describing them as very good and excellent. There is a notable emphasis on variety, with hot and cold items available, ensuring a comprehensive start to the day. The breakfast is highlighted as a great touch to the overall experience, adding value to the stay. While generally positive, some reviews mention limited options for dietary restrictions, such as non-dairy milk alternatives for coffee, which may be a consideration for some guests. Despite this, the general sentiment regarding the breakfast remains favorable, making it a commendable feature of this hotel.
Rooms
Hampton Inn & Suites in Roanoke-Downtown, VA consistently impresses guests with its commitment to cleanliness and comfort. The rooms are described as spacious, well-maintained, and exceptionally clean, offering an inviting atmosphere that makes travelers feel at home. Many reviews highlight the large and lovely rooms equipped with comfortable beds, ensuring a restful experience. The quiet nature of the rooms further enhances the relaxing environment, allowing guests to unwind undisturbed. Modern and up-to-date interiors add to the appeal, providing a pleasant and stylish stay. Despite a minor concern about safety due to a door gap and some rooms facing the parking garage, the hotel's pristine condition and the generous size of rooms continue to leave a positive impression on visitors.
Beds
The beds at Hampton Inn & Suites - Roanoke-Downtown, VA consistently receive high praise from guests. Descriptors like comfortable, cozy, and great often surface in reviews, painting a picture of restful sleep. Many guests express their love for the beds, frequently mentioning their comfort and ability to provide a good night's rest. While the majority find the beds super comfy, a few guests mention finding them a bit too firm. However, overall feedback suggests that the hotel beds offer a welcoming and relaxing experience.
Cleanliness
The Hampton Inn & Suites in Roanoke-Downtown, VA, generally receives high marks for cleanliness, with many guests describing the hotel as clean, very clean, and well-maintained. Visitors frequently mention the rooms as clean and comfortable, praising the spaciousness and comfort of the beds. The property's overall appearance is noted as very pretty and clean, with a sense of safety emphasized by guests. While the location also draws positive attention, with its perfect placement, minor issues like finding leftover potato chips highlight areas for improvement in cleaning standards. Despite some isolated concerns, the hotel largely meets guests' expectations for cleanliness and comfort.
Staff
Visitors to the Hampton Inn & Suites in Roanoke-Downtown, VA, frequently commend the hotel staff for their exceptional service. Many highlight the staff's friendliness, helpfulness, and overall accommodating nature. Guests are often impressed by the fantastic and responsive service provided at the front desk, with some noting the staff's ability to address requests promptly. The team's efforts often go above and beyond, especially during checkout procedures, leaving a positive impression on guests. However, a small number of reviews mentioned isolated instances of unprofessional behavior and delays in intervention, often overshadowed by the overwhelmingly positive staff interactions.
Parking
Parking at Hampton Inn & Suites Roanoke-Downtown, VA provides guests with a convenient option for vehicle storage, ensuring easy accessibility to the hotel. Many reviews highlight the proximity of the parking facilities, making it a stress-free experience for those who rely on these services during their stay. The ease of parking is frequently emphasized, contributing to a smooth arrival and departure process.
However, it is important to note that the parking facilities are not complimentary, with guests mentioning various fees associated with overnight parking. The additional cost for parking is often pointed out, which could be factored into travel budgets. A few reviews also mention having to park slightly further away, although the hotel ensures validation at these locations, offering some reassurance in terms of convenience.
Despite a few comments about potential confusion when accessing the parking garage and the occasional need to walk a bit from parking areas to the entrance, the overall sentiment reflects a manageable experience. Considering both the advantages and minor drawbacks, guests find the parking relatively straightforward and convenient, despite the fees involved.
No, Hampton Inn & Suites - Roanoke-Downtown, VA doesn't have any pool.
No, a spa isn't available at Hampton Inn & Suites - Roanoke-Downtown, VA.
Yes, Hampton Inn & Suites - Roanoke-Downtown, VA welcomes dogs.
Yes, parking facilities are available at Hampton Inn & Suites - Roanoke-Downtown, VA.
Yes, Hampton Inn & Suites - Roanoke-Downtown, VA has a gym.