Haven Riviera Cancun Adults Only is a modern and beautiful resort that offers exceptional service and fantastic facilities. The swim-up rooms are particularly lovely, creating an atmosphere of relaxation and tranquility. The restaurants are top-notch, serving up great food and drink options. The hotel is immaculately clean and well-maintained, making for a very welcoming environment. The staff is friendly and attentive, always ensuring that guests feel comfortable and relaxed. Whether you want to work out in the top-notch gym, lounge poolside or indulge in a little jazz music, there is something for everyone at Haven Riviera Cancun Adults Only. Overall, our guests truly enjoyed their stay with many describing it as a "perfect" experience. We highly recommend this all-inclusive resort for those seeking a truly exceptional vacation in Cancun.
Maroma, A Belmond Hotel is a tropical fairytale destination featuring a white sandy beach, an award-winning spa, and an observation tower with sweeping views of the Riviera Maya.
Coco Hacienda Tulum - Adults Only is a gem in the middle of Tulum center, offering a unique and peaceful stay in the bustling town. The hotel's location is ideal for those who want to be walking distance to the center with plenty of options for restaurants, shops and local recommendations. The delicious breakfast served every morning is a guest favorite with big portions and good variety of dishes. The rooms are tastefully decorated, spacious and very clean with beautiful upgrades and stunning jacuzzis. The staff is extremely friendly, helpful and accommodating, going above and beyond to ensure an exceptional experience. The outdoor pool experience is exceptional with two beautiful swimming pools, well-maintained facilities and excellent pool-side service. The hotel is adult-only, creating a peaceful and romantic atmosphere perfect for couples. Overall, Coco Hacienda Tulum - Adults Only is a must-visit for those looking for a relaxing and unforgettable vacation experience.
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
Villablanca Garden Beach Hotel holds a prime location that is a significant draw for guests, particularly diving enthusiasts, due to its easy access to dive shops and the reef. Its position offers the dual benefits of tranquility, just outside the bustling city center, while remaining within close proximity to local attractions, restaurants, shopping centers and the ferry port. The serene environment combined with convenient access to town and water activities makes it a highly praised spot.
Breakfast at the hotel garners a mixed reception. While some guests enjoy the tasty and well-presented meals, the basic nature and occasional slow service, along with limited options, pose a downside. The breakfast setting in the garden is appreciated, though the quality and variety could see improvements.
The rooms are lauded for their spaciousness and cleanliness with effective air conditioning and cozy beds contributing to a comfortable stay. Features such as small balconies and living areas are appreciated, though some rooms could benefit from updates and better maintenance. There are mentions of occasional unpleasant smells and a few areas lack sufficient lighting.
Cleanliness is another area with mixed feedback. Many guests commend the hotel's clean and comfortable environment, praising the pools and gardens. However, issues such as bad odors, occasional pests and maintenance concerns like broken amenities detract from the experience.
The staff receive high praise across the board for their friendliness and helpfulness, significantly enhancing the guest experience. From reception to cleaning crews, the staff's attentiveness and accommodating nature create a welcoming atmosphere. Individual staff members are sometimes singled out for their exceptional service.
The complimentary WiFi service is noted to be spotty with experiences varying from solid connections in some areas to weak or non-existent signals in others, particularly in individual rooms.
The pool and garden areas receive mostly positive reviews for their beauty, cleanliness and relaxing ambiance, though some guests note issues with maintenance and accessibility, particularly for wheelchair users.
While the beach in front of the hotel is rocky and less suitable for swimming, it does offer excellent snorkeling opportunities. Further convenience is added with easy access points to the water via stairs from the pier.
The beds provide a range of guest experiences with many finding them comfortable and conducive to a good night's rest, while others find them too hard or too soft, signaling a need for mattress updates.
Overall, Villablanca Garden Beach Hotel offers good value for money, despite being somewhat outdated and in need of renovations. Its affordability, combined with a prime location, friendly staff and overall positive ambiance, make it a good option for budget-conscious travelers seeking a relaxing yet convenient stay.
Hotelito Azul is a stunning and luxurious five-star hotel located in Tulum, Mexico with a beautiful beachfront location that offers breathtaking ocean views and stunning sunsets. The hotel's location is perfect for those who want to relax away from the hustle and bustle of the city with many good restaurants within walking distance, convenience stores nearby and great shopping and nightlife options along the beach road. The hotel's breakfast and dinner received overwhelmingly positive reviews from guests with many praising the delicious food and exceptional dining experience. The hotel offers a variety of unique and beautifully decorated rooms, including beachfront villas, oceanfront suites and garden view rooms with stunning views and comfortable beds. The hotel's cleanliness and attention to detail are also highly praised with guests raving about the daily cleaning service. The hotel's exceptional staff is incredibly friendly, hospitable and helpful, making guests feel like family. The hotel boasts a stunning pool area with two rooftop pools, including an Instagram-worthy infinity pool and a beautiful and well-maintained beach that is perfect for travelers who want to unwind and enjoy Tulum's white sandy beaches. The hotel's beds are also noted for their extreme comfort with guests consistently describing them as 'super comfy' and 'soft'. Hotelito Azul is a romantic and cozy atmosphere with limited foot traffic, making it perfect for couples looking for a more secluded getaway. Overall, Hotelito Azul offers a great experience for travelers looking for a unique and comfortable stay near the beach with exceptional service, beautiful rooms and stunning views.
Villas El Encanto Cozumel provides a peaceful and enchanting retreat, combining the charm of a jungle-like setting with urban convenience. Situated close to downtown Cozumel, it offers easy access to local amenities while maintaining a quiet and serene environment. The lush gardens create a picturesque atmosphere, further enhancing the sense of tranquility and privacy.
Guests consistently praise the spacious, impeccably clean rooms, noting the home-away-from-home feel with comfortable beds and tasteful decor. Many accommodations come with private amenities such as balconies and pools, contributing to a luxurious and relaxing stay. The property also features well-maintained communal areas, including shared kitchens and sparkling clean pools set amidst beautifully landscaped gardens.
The exceptional hospitality provided by the staff and owners, including Ana and Martin, is frequently highlighted. Guests appreciate the warm welcome and personal touches that make them feel at home, along with the helpfulness and friendliness of the staff, who are always ready to assist and offer recommendations.
While the Wi-Fi connectivity occasionally presents challenges, the overall experience at the hotel remains positive due to the attentive service and high-quality amenities. The dual pools, surrounded by vibrant murals and hammocks, offer a serene escape, appealing to families and couples looking to unwind.
Visitors find exceptional value for money at Villas El Encanto Cozumel, often describing it as a top-notch choice with excellent facilities and attentive service. The property stands out as a romantic retreat, perfect for couples and special occasions, with its private pools and serene setting adding an intimate touch. This captivating hideaway promises a memorable and rejuvenating getaway, offering an idyllic blend of nature and urban convenience.
Xan Ha Apartments is a hidden gem located in a quiet and secluded area of Tulum, offering a peaceful retreat for those looking to disconnect and rest. While a car, bike or scooter is necessary to travel to the city center or beach, guests appreciated the peaceful surroundings and easy access to restaurants and shops once they had transportation. The hotel offers a decent breakfast included in the room rate with mixed opinions from guests about the options available. The spacious and well-equipped rooms are highly praised with some guests reporting issues with odours and leaky toilets. However, overall the rooms are clean and feature thoughtful touches such as towel service and toiletry kits. The hotel is highly recommended for its beautiful and clean facilities with friendly and attentive staff making for a comfortable and enjoyable stay. The wifi is reliable and fast and the pool and garden offer a haven of peace and relaxation amid lots of trees. The hotel offers free and convenient parking right in front of the property, making it a great option for those driving. The comfortable and large beds offer a great night's sleep with some minor issues reported with temperature controls and bed firmness. The hotel is suitable for guests with disabilities, but one potential downside mentioned was a lack of towels at the pool and low water pressure in the showers. Overall, Xan Ha Apartments is a great choice for those seeking a peaceful and comfortable stay in Tulum.
Soul Beach Hotel & Spa in Playa del Carmen is widely praised for its excellent location, being conveniently close to the vibrant Fifth Avenue and just steps away from the beach. This strategic position allows guests to easily explore local attractions while enjoying a tranquil and serene environment.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
Mi Amor by La Zebra, an SLH Hotel is an exceptional five-star hotel that provides a cozy and romantic atmosphere perfect for couples on a getaway. It boasts a beautiful location with stunning sea views, away from the crowd and walking distance to the Tulum ruins and restaurants. The hotel's restaurant offers delicious food with breakfast and dinner receiving positive reviews. The rooms are spacious, stylish, clean and top-notch with personal hot tubs and pools adding to the comfort and intimacy of each space. The hotel prides itself on its cleanliness and the friendly staff goes above and beyond to provide excellent service, making guests feel at home. The outdoor pool is a highlight with stunning jungle views and private cabanas, creating an enjoyable atmosphere for sunbathing and lounging. Though the hotel does not have direct beach access, guests have options for accessing the nearby beach. Overall, Mi Amor by La Zebra, an SLH Hotel is a lovely and romantic hotel, ideal for couples seeking a relaxing and intimate experience amidst beautiful sea views and lush nature.
Aloft Tulum presents itself as an appealing destination for travelers seeking a blend of comfort and vibrancy in the heart of Tulum. Its prime location between Tulum Beach and the town center offers guests easy access to local attractions, dining, and entertainment, while its position in the modern Aldea Zama area provides a peaceful retreat. The hotel features contemporary design elements and facilities, with a standout rooftop pool offering stunning jungle views, making it an ideal choice for relaxation after exploration.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
The Beach Tulum Hotel is a luxurious hotel that offers an exceptional experience to its guests. Its stunning location directly on the beach is a highlight with easy walking access to restaurants, bars and Tulum ruins. The breakfast is fresh, flavorful and delicious with outstanding service from Ziggy's. The rooms are beautifully designed, clean and well-appointed with some even featuring private heated swimming pools or rooftop jacuzzis. The staff is super welcoming, responsive and provides excellent customer service. The beach is the best section with beautiful location and excellent access to the stunning sea. The hotel has been consistently reviewed as exceptional with superb service and quality, making it a five-star experience at an unbeatable price. The jacuzzi and hot tub options in some rooms provide an added indulgence and the hotel's luxury experience is simply breathtakingly beautiful. Overall, The Beach Tulum Hotel is a wonderful and very clean place to stay with exceptional facilities and services that make for a truly unforgettable vacation.
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
Hotel & Suites Oasis Bacalar is highly acclaimed for its outstanding location, exceptional staff and inviting accommodations. Nestled close to the serene Bacalar lagoon and within walking distance of the town's main attractions, the hotel offers guests a perfect base to explore the area. The peaceful yet accessible setting is complemented by convenient nearby parking and proximity to activities such as boat and kayak rentals.
The spacious rooms and suites are well-equipped with modern amenities, including full kitchens or kitchenettes, which are particularly appreciated by families and visitors on extended stays. The clean and comfortable bedding, combined with the tasteful décor, contributes to a pleasant and relaxing ambiance despite occasional mentions of the rooms being slightly outdated. The large apartments and multiple bathrooms add further convenience for families and groups.
Guests frequently praise the meticulous cleanliness of the hotel, from the rooms to the communal areas. The well-kept pool is a standout feature, described as lovely and refreshing, providing a perfect spot for relaxation. Reviewers also appreciate the friendly and helpful staff, who consistently go above and beyond to enhance the guest experience. Notable mentions of staff members like Mario, Carlos and Luis, as well as the involvement of the owners, underscore the hotel's commitment to hospitality.
The reliable and strong wifi is another highlight, ensuring guests stay connected throughout their visit. The hotel’s family-friendly environment with spacious accommodations and amenities like baby cribs and a shallow pool area for children, makes it an ideal choice for family vacations.
In summary, Hotel & Suites Oasis Bacalar offers a combination of comfort, convenience and excellent service in a prime location, making it a favored choice for both short and extended stays in Bacalar.