Aloft Tulum
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Summary of reviewsAloft Tulum presents itself as an appealing destination for travelers seeking a blend of comfort and vibrancy in the heart of Tulum. Its prime location between Tulum Beach and the town center offers guests easy access to local attractions, dining, and entertainment, while its position in the modern Aldea Zama area provides a peaceful retreat. The hotel features contemporary design elements and facilities, with a standout rooftop pool offering stunning jungle views, making it an ideal choice for relaxation after exploration.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
Categories
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
Family Friendly Hotel
Features modern accommodations and a rooftop pool, appealing to families with older children and teens. The hotel's vibrant atmosphere and convenient location offer a lively base for exploring Tulum.
What percentage of your guests are families? Under 50%
Family-Friendly room types:
Connecting rooms (with intermediate door)
Please suggest which room type a family with one child should choose and where the child will sleep:
Two beds rooms
Show more...Two beds rooms
Business Hotel
Aloft Tulum offers over 2,100 sq ft of state-of-the-art technology and equipment for meetings & events. It provides AV equipment and special group rates for booking 10 or more rooms. The rooftop lounge offers a comfortable space to host events and socialize with guests.
Hotel with Parking
Based on the provided information, this hotel offers parking amenities for guests. This adds convenience for those traveling by car.
EV charging stations
Location of parking spaces:
At the basement(s).
Cost of parking: Cost per night: $ 15
Self parking or valet parking?
Show more... Self-parking: Guests find a parking space on their own.
Accessible Hotel
This hotel provides comprehensive accessibility features including 10 accessible parking spaces, accessible airport shuttle, braille/raised signage, doorbell and phone notification, elevators with 150 cm wide doors, low-height electrical sockets in bathrooms, and valet for wheelchair-equipped vehicles. It also offers accessible on-site parking, accessible entrances to the pool, business center, fitness center, and main entrance, accessible on-site restaurants, interior corridor room access, accessible vanities, alarm clock telephone ringers, closed caption TV, lowered deadbolts, electrical outlets, night guards, viewports, and lever handles on guest room doors. Mobility accessible rooms are available.
To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are blind
People who use a wheelchair People who are blind
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
Show more...Hotel with Gym
Aloft Tulum provides a modern gym with essential equipment for a complete workout. It is accessible 24/7, allowing guests to exercise at their convenience.
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Yoga Mats
Cost for using the gym: Free for guests
Gym opening hours: 24 hours
Show more...Hotel with EV Charging Stations
Aloft Tulum offers modern accommodations with the added benefit of EV charging stations, appealing to eco-conscious travelers. Its stylish design and convenient location make it a popular choice.
4-Star Hotel
Aloft Tulum offers modern accommodations with vibrant social spaces. It features a rooftop pool and bar with panoramic views. Guests can enjoy live music and a lively atmosphere.
Hotel where Extra Health & Safety Measures Have Been Taken
Aloft Hotels are part of the Marriott brand, which is known for implementing comprehensive cleanliness protocols. Guests can expect enhanced cleaning procedures, social distancing measures, and staff training to ensure a safe and comfortable environment.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, random checks
Show more...Yes, random checks
Hotel with Outdoor Pool
Aloft Tulum features an outdoor pool. The hotel offers modern accommodations and amenities.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Dog Friendly Hotel
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, $ 50 per booking
Yes, $ 50 per booking
Should the dog owner notify you before checking in?
Yes, during the booking process
Show more...Yes, during the booking process
Romantic Hotel
Hotel with Swimming Pool
Hotel with Infinity Pool
Guest Reviews
Aloft Tulum boasts a prime location, seamlessly blending convenience with comfort in the heart of one of Mexico's most vibrant destinations. Nestled between Tulum Beach and the town center, guests are treated to the best of both worlds, with easy access to local attractions, shops, and dining options. Surrounded by good restaurants and just a short car ride from the beach, the hotel is perfectly positioned for those eager to explore both the natural beauty and urban charm of Tulum.
The property itself is in the newly developed Aldea Zama area, offering modern amenities and a peaceful setting away from the hustle of the busy hotel zone. Visitors appreciate the proximity to the city center and the array of bars and entertainment within walking distance, making it an ideal choice for travelers seeking both relaxation and adventure.
Aloft Tulum is not just about its enviable location. Guests rave about the hotel's contemporary facilities, including a beautiful rooftop pool with stunning jungle views, providing a serene retreat after a day of exploration. The attentive staff and comfortable, clean accommodations enhance the overall experience, ensuring a pleasant and memorable stay.
The thoughtful placement of the hotel allows guests to enjoy an authentic Tulum experience, offering a harmonious balance between excitement and tranquility.
Aloft Tulum seems to offer a mixed breakfast experience, balancing between positive and areas of improvement according to guest reviews. Many travelers found the breakfast to be excellent, highlighting the fresh and delicious options available. The Mexican buffet style received particular praise for its variety and quality. Guests who enjoy generous portions will appreciate the ample servings, and for those with dietary preferences, there are some vegan options available, although the vegetarian selection could be more extensive.
Fresh tropical juices were a standout feature, adding a refreshing element to the morning meal, and the overall breakfast was described as tasty and fulfilling. However, some visitors noted that the breakfast service could be slow, with instances of long wait times that detracted from the overall experience. While the buffet option was well-received, the à la carte menu seemed limited, with calls for more variety and a better spread.
Despite some concerns regarding speed and selection, the majority of guests found the breakfast to be a delightful part of their stay, often citing it as one of the best aspects of the hotel. The inclusion of a complimentary breakfast was an appreciated touch, making the start of the day enjoyable for many visitors.
The dining experience at Aloft Tulum presents a mixed bag for travelers seeking a satisfying meal. The rooftop pool and bar area offer a pleasant setting for an evening meal, beautifully complemented by cocktails by the pool. Some guests have highlighted their dinner experiences as delicious, with tasty and amazing food available in both the restaurant and pool areas. However, the variety of dishes is notably limited, which might leave guests desiring more options, especially for vegetarians. While the food quality receives praise from several visitors, others find it to be average and not entirely reflective of the high prices. Overall, while the ambiance is appealing and some dishes delight, there's a call for improvement in menu diversity and value for money.
Aloft Tulum impresses with its modern and well-appointed rooms that exude cleanliness and comfort. Guests consistently highlight the spaciousness of the rooms, which are not only larger than average but also perfectly equipped with amenities such as hairdryers, refrigerators, coffee machines, and Bluetooth speakers. The design of the hotel, along with the vibrant aesthetics of the rooms, meets contemporary standards, offering an exceptional atmosphere for relaxation. The beds and pillows receive high praise for their comfort, contributing to a restful stay. Despite some limitations like limited artificial lighting and an exposed shower area, the rooms are described as beautifully decorated, soundproof, and featuring nice views. Overall, the property stands out with its impeccable cleanliness, modern design, and exceptional facilities, providing a luxurious yet understated experience for its guests.
Nestled in the vibrant locale of Tulum, Aloft Tulum has garnered a strong reputation for its exceptionally comfortable accommodations, particularly when it comes to its beds. Visitors frequently praise the hotel for providing super comfortable beds that ensure a restful night's sleep. The phrase comfortable surfaces time and again, highlighting the consistent quality across different rooms. Guests often mention how the beds, accompanied by good pillows, offer the perfect combination for relaxation. Throughout the property, comfort is paired with cleanliness, adding to the appeal of the hotel’s beautiful and stylish design. Despite minor remarks about room size, the comfortable bedding contributes significantly to a pleasurable stay, enticing guests to return.
Aloft Tulum impresses guests with its remarkable standards of cleanliness and modern aesthetic. Visitors consistently praise the hotel's spotless environment, describing both the rooms and common areas as exceptionally clean and well-maintained. The modern design elements and attention to detail further enhance the appeal, offering guests comfortable and stylish accommodations. The property feels fresh and contemporary, with amenities that align with current design trends. The rooftop pool is a highlight, providing a clean and inviting space to relax with stunning views. Many guests appreciate the accommodating nature of the environment, finding everything they need for a comfortable stay. The hotel is described as a clean, well-located haven with friendly staff and a delicious breakfast buffet, making it an appealing choice for travelers seeking both comfort and style in Tulum.
Aloft Tulum's guests consistently praise the hotel staff for their friendliness and efficiency, highlighting them as a standout feature of their stay. Words like incredible, wonderful, and attentive are frequently used, illustrating an image of a team that consistently goes above and beyond to ensure guests feel welcome and well cared for. The front desk, especially, receives high commendations, with individuals like Rafael and Jose mentioned for their exceptional service. Valeria, noted as a manager, delightfully surprises guests by offering room tours before booking. The bar, kitchen, and waitstaff are also applauded for their warm interactions and attentive service. Although there is an isolated mention of reception staff being less friendly, such instances seem rare amidst a sea of positive feedback. Throughout various interactions, staff members are noted for their accommodating nature, always greeting guests with smiles and a willingness to meet their needs. The commitment to excellent service permeates through every aspect of the hotel experience at Aloft Tulum.
Aloft Tulum offers a generally pleasant stay with its attractive room layouts and king-sized beds. However, the hotel's wifi experience appears to be inconsistent. While some guests found the wifi connection to be solid, others encountered complications, including the need for repeated logins and intermittent connectivity issues. For those seeking reliable internet access during their stay, this aspect might require some patience. Despite these challenges, the hotel is appreciated for providing good value for the price, making it a worthwhile option for travelers who prioritize other aspects of their stay over seamless connectivity.
Aloft Tulum offers a well-received gym experience that highlights cleanliness and modernity. The gym is consistently noted as clean, with a reputation for being well-equipped, making it a favorable choice for fitness enthusiasts who appreciate a tidy and contemporary workout environment. Guests find the facilities to be nice and supportive of a complete workout regimen, although some mention a desire for more space and additional equipment. Overall, the gym is considered a valuable part of the hotel's fitness offerings, contributing positively to the stay of active guests.
Aloft Tulum offers an exceptional pool experience that has garnered glowing reviews from its guests. Central to the hotel's allure are its two beautiful pools that promise relaxation and enjoyment. The rooftop pool is often highlighted for its stunning views, providing a majestic panorama of the jungle, ideal for unwinding in style. The rooftop bar adds to the appeal, serving as a vibrant spot for cocktails and evening meals, creating a delightful atmosphere for adults seeking a serene yet lively environment. Guests frequently comment on the cleanliness and size of the pools, with the rooftop pool being particularly praised for its excellent vibe and stylish design. Comfortable lounge chairs and cabanas enhance the relaxation experience, while the infinity aspect of the rooftop pool adds a touch of elegance. Overall, Aloft Tulum's pool offerings contribute significantly to a memorable stay, combining breathtaking views and a refreshing ambiance perfect for those looking to rejuvenate.
Aloft Tulum offers a convenient underground parking facility that guests have described as great and perfectly functional. Visitors appreciate the safety and ease of having a personal parking place provided by the hotel. However, there's feedback regarding the additional charges for parking, which some guests find unnecessary, especially since free parking is common in Tulum. Despite the hotel mentioning it offers its own parking, the extra fees have been pointed out as a downside in an otherwise positive experience.
Location Show Map
Location
The property itself is in the newly developed Aldea Zama area, offering modern amenities and a peaceful setting away from the hustle of the busy hotel zone. Visitors appreciate the proximity to the city center and the array of bars and entertainment within walking distance, making it an ideal choice for travelers seeking both relaxation and adventure.
Aloft Tulum is not just about its enviable location. Guests rave about the hotel's contemporary facilities, including a beautiful rooftop pool with stunning jungle views, providing a serene retreat after a day of exploration. The attentive staff and comfortable, clean accommodations enhance the overall experience, ensuring a pleasant and memorable stay.
The thoughtful placement of the hotel allows guests to enjoy an authentic Tulum experience, offering a harmonious balance between excitement and tranquility.
Breakfast
Fresh tropical juices were a standout feature, adding a refreshing element to the morning meal, and the overall breakfast was described as tasty and fulfilling. However, some visitors noted that the breakfast service could be slow, with instances of long wait times that detracted from the overall experience. While the buffet option was well-received, the à la carte menu seemed limited, with calls for more variety and a better spread.
Despite some concerns regarding speed and selection, the majority of guests found the breakfast to be a delightful part of their stay, often citing it as one of the best aspects of the hotel. The inclusion of a complimentary breakfast was an appreciated touch, making the start of the day enjoyable for many visitors.
Dinner
Rooms
Beds
Cleanliness
Staff
Wi-Fi
Gym
Pool
Parking
Yes, Aloft Tulum has pool(s) that belong to one or more of the following categories: Infinity Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Aloft Tulum.
Yes, Aloft Tulum welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Aloft Tulum. For more information, read the answers to the Parking questionnaire
Yes, Aloft Tulum has a gym. For more information, read the answers to the Gym questionnaire
Location Show Map
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