Holiday Inn & Suites - Merida La Isla by IHG is highly regarded for its prime location, outstanding staff service, and excellent accommodations. Situated in one of Mérida’s exclusive northern areas, the hotel offers convenient access to shopping, dining, and sightseeing, as it is located across from Plaza La Isla and near the Isla Auditorium. This ideal location makes it a favorite for event participants and tourists seeking tranquility and easy transportation.
Guests often praise the hotel’s breakfast offering for its variety and quality, featuring traditional dishes and made-to-order options. While improvements such as more natural juices and better coffee could enhance the experience, the breakfast is generally considered a satisfying start to the day.
The rooms at the hotel are frequently highlighted for their comfort, with many guests appreciating the exceptional beds and pillows that ensure a restful stay. The modern, spacious, and clean facilities are well-received, although some improvements could be made regarding room readiness and lighting. Overall, the hotel’s comfort and aesthetics contribute to a pleasant experience.
Cleanliness is another area where the hotel earns positive feedback, with its newness contributing to a spotless environment and secure facilities. However, occasional lapses in housekeeping services were noted. Nonetheless, the hotel mostly upholds a high standard of cleanliness.
Service is a standout feature, with the staff consistently praised for their professionalism, friendliness, and attentiveness. Team members, particularly those like Reyna and Leticia, are noted for going above and beyond to enhance the guest experience.
For those traveling by vehicle, the hotel offers ample parking options, though larger vehicles might face limitations due to low clearance in the underground lot.
In conclusion, Holiday Inn & Suites - Merida La Isla by IHG is highly recommended for travelers seeking a comfortable and convenient stay in Mérida, renowned for its strategic location, exceptional service, and quality accommodations.
Camino Real Mérida is widely praised by guests for its excellent location and strategic access to various activities and amenities. Although not situated in the center of Mérida, its proximity to major roads makes it convenient for travelers with cars to explore beyond city limits. Guests particularly enjoy nearby shopping and dining options, and the location is appreciated by those attending events like weddings. The hotel offers a modern setting with facilities like a swimming pool and free underground parking, enhancing relaxation and convenience.
The breakfast experience is a highlight, offering a generous buffet with a delightful variety, complemented by friendly staff. Despite minor concerns about cost and service speed, the overall sentiment remains positive, with many guests enjoying the selection and quality of the food.
Rooms at Camino Real Mérida receive high praise for their spaciousness, modern design, and tasteful decor. Guests value the comfortable, high-quality beds and well-appointed amenities, making for a restful and cozy stay. The hotel's dedication to cleanliness is evident, with immaculate rooms and well-maintained surroundings contributing to a luxurious experience.
The staff consistently impresses with their friendliness, attentiveness, and professionalism, often going above and beyond to provide exceptional service. Personalized attention from the team enhances the hotel's status as one of Mérida's most comfortable accommodations, leaving a lasting impression on guests.
While the pool receives mixed reviews regarding cleanliness and temperature, its size and location make it a standout feature. The rooftop setting offers breathtaking views, providing a refreshing escape despite occasional crowding.
Overall, Camino Real Mérida is a top choice for visitors seeking tranquility, comfort, and convenience, with superb service, modern facilities, and luxurious accommodations contributing to a memorable stay.
Fiesta Inn Merida stands out for its prime location that suits both business and leisure travelers, being near the city center, modern areas, key attractions like the Great Maya Museum, shopping malls and various restaurants and supermarkets. The hotel's accessibility is commendable with easy transportation options and valet parking available. The general sentiment from guests is that the hotel offers clean, modern facilities with comfortable accommodations and excellent service from a friendly and attentive staff.
Breakfast at Fiesta Inn Merida is highly praised for its delicious range and extensive buffet options. Guests appreciate the quality and variety of the food as well as the exceptional service from the restaurant staff, making breakfast a highlight of their stay. Although breakfast is not included in the reservation and has mixed reviews regarding its pricing, it is still considered a fantastic aspect of the hotel experience by many guests.
The rooms are generally comfortable, spacious and clean. Guests often commend the comfort of the beds and pillows, noting that it contributes to a restful stay. While some rooms require minor maintenance such as fixing loose towel racks or addressing moisture issues, the overall comfort and cleanliness are significant positives for most travelers.
In terms of cleanliness, Fiesta Inn Merida is mostly praised for its clean and modern ambiance. Guests frequently highlight the cleanliness of both the rooms and facilities and appreciate the high level of service. Some lapses in maintenance, such as mold in showers or stained linens, suggest areas for improvement, but overall, cleanliness remains a strong point.
The hotel's staff stands out notably for their friendliness, kindness and excellent service. Guests consistently mention their cordial and efficient attention with special commendations for the valet parking, reception teams and restaurant waiters. The staff's accommodating nature and compassion, especially in times of personal need, greatly enhance the guest experience.
Parking receives mixed feedback; while the accessibility of parking is a plus, its location outside the hotel facilities and the shared arrangement with a nearby casino and supermarket are seen as drawbacks. The lack of lighting and inconvenient entry points further detract from the experience. Nonetheless, the parking is functional and improvements could enhance guest satisfaction.
Finally, the beds are frequently described as comfortable and a strong feature of the hotel. Most reviews emphasize the comfort of the beds and pillows, contributing to guests' overall restful experience, despite occasional cleanliness issues such as hairs on the sheets. Overall, Fiesta Inn Merida offers a compelling, comfortable and service-oriented stay for travelers.
Las Brisas Merida stands out as a well-regarded hotel, celebrated for its prime location, exceptional hospitality, and luxury offerings. Situated in an attractive neighborhood with easy access to the vibrant Paseo Montejo and other city attractions, the hotel provides a convenient base for exploration. Guests consistently praise the clean, cozy, and spacious rooms that offer a beautiful, eco-friendly atmosphere, enhanced by modern design and ample amenities. The high standard of cleanliness is evident throughout the hotel, with meticulous attention to detail ensuring immaculate conditions in both rooms and communal areas.
The culinary experiences at Las Brisas Merida receive high acclaim, with the breakfast described as delicious and satisfying, offering a wide variety of options that cater to diverse palates. The outdoor terrace adds a pleasant ambiance to the morning meal. The hotel's restaurant, particularly the renowned CUNA, is a must-visit for its exquisite and flavorful dishes. The beautiful terrace and friendly service elevate the dining experience, making it a highlight for visitors.
The hotel’s exceptional staff further enhance the stay with their attentiveness, professionalism, and warm hospitality, creating a delightful and welcoming atmosphere. Guests frequently mention staff members by name, showing appreciation for their dedication and friendly service. The gym and rooftop pool, despite minor operational quirks, offer appealing amenities for those seeking fitness or relaxation, with the pool providing stunning views and a serene environment.
Las Brisas Merida also offers convenient parking options, with an underground garage and valet service, adding to the overall ease of the stay. The hotel's sophisticated design and luxurious feel are evident in its high-end rooms, beautifully maintained gardens, and stylish interiors. With its combination of comfort, convenience, and exceptional service, Las Brisas Merida is consistently lauded as a spectacular choice for those seeking luxury and memorable experiences in Merida.
Courtyard by Marriott Merida Downtown is highly praised for its excellent location and modern architecture. Situated two blocks from the iconic Paseo Montejo, the hotel offers easy access to dining options, historical attractions, and transport, making it ideal for exploring Mérida. Guests appreciate the tranquil setting and spacious, clean rooms, complemented by a rooftop pool and exceptional amenities.
The hotel's breakfast experience garners consistent acclaim for its variety and quality, featuring a broad selection including enchiladas and lime soup. The enjoyable atmosphere, often enhanced by a live band, and attentive restaurant staff contribute to its positive reviews. The only noted issue is the cost, which some guests find a bit steep, though many agree it's worth the expense.
Dining at the hotel is a delight, with delicious food available via room service or in the on-site restaurant. The quality of the Mexican cuisine, particularly the empanadas, receives high praise. The restaurant adds convenience and value to guests' stays, although some find the cocktail prices higher than expected.
Rooms at the hotel impress with their modern décor, spaciousness, and comfort. Visitors frequently commend the generous size of both rooms and bathrooms, with beds highlighted for their comfort. Despite occasional service hiccups, particularly related to bathroom size, the overall guest experience remains positive due to friendly staff and the hotel's close proximity to cultural sights.
Cleanliness is a standout feature, with the hotel maintaining a high standard across its facilities. The attentive housekeeping ensures a tidy environment, and the hotel's cleanliness aligns with Marriott's reputation, offering a secure and pleasant stay.
The staff are frequently highlighted for their friendliness and professionalism, enhancing the overall hotel experience. Key members of the team are praised for their exceptional service, contributing positively to guests' stays, although a few isolated incidents of less favorable service at the front desk are noted.
The rooftop pool is a favorite among guests, admired for its stunning views, especially at sunset. With a tranquil atmosphere and fair-priced drinks, the pool area enhances the hotel experience significantly, despite occasional weather-related drawbacks.
Parking is convenient, with guests appreciating the spacious, monitored, and covered facilities, highlighting the ease of access to nearby attractions. Although a few parking shortages occur occasionally, the hotel's location and proximity to the Convention Center make it a top choice.
While the beds receive mixed feedback, many guests find them extremely comfortable, enhancing the overall room experience. Despite some complaints about overly soft mattresses, the hotel staff’s responsiveness helps address such concerns.
For business travelers, the hotel offers outstanding facilities and a strategic location, ensuring comfort and convenience. It caters well to work needs, complemented by a high-quality breakfast buffet and excellent room service. The proximity to restaurants and attractions makes it a highly recommended option for both business trips and family visits, thanks to its blend of comfort, service, and practical amenities.
Fiesta Americana Merida is a highly recommended hotel loved by its guests for its prime location, excellent cleanliness and maintenance and fantastic staff. Guests praise the hotel's architecture and facilities, including the top-notch swimming pool and gym. Although the breakfast received mixed reviews, there are good options available within the hotel premises. While some guests found the rooms to be outdated and noisy, others found them to be clean, spacious and comfortable. The hotel's beds were highly praised for their top-notch quality and comfort. Overall, guests loved the exceptional service and facilities of Fiesta Americana Merida, making it an excellent choice for a luxurious stay in one of Mexico's best cities.
Villa Mercedes Curio Collection by Hilton in Mérida is celebrated for its prime location and blend of modern comforts with colonial architecture. Situated near the iconic Paseo de Montejo, it's an ideal base for exploring nearby cultural attractions, restaurants, and shops. Guests consistently praise the hotel's cleanliness, spacious rooms, and attentive staff who enhance the experience with their friendly hospitality. Business travelers benefit from its proximity to the Mérida Convention Center, and amenities like a delightful pool and highly-praised breakfast buffet contribute to its appeal.
The breakfast buffet is generally well-received for its variety and delicious options, with standout items and excellent service contributing to a memorable dining experience. Despite some mixed reviews regarding cost and consistency, many guests find the breakfast a highlight of their stay. The dining experience at the on-site restaurants receives commendations for quality, particularly the wood-fired pizza and traditional dishes, though guests note room for improvement in variety and service.
Room accommodations receive praise for spaciousness, comfort, and decor. While many reviewers commend the cleanliness and amenities, some note areas needing renovation, such as outdated furniture or malfunctioning air conditioning. Despite occasional issues, the overall ambiance is positive.
The staff's exceptional service, enhanced by fluency in English, is frequently highlighted. Guests appreciate the helpfulness of individuals like Alfredo, Luis, César, Johana, and Adrian, who contribute to a welcoming atmosphere.
Wi-Fi connectivity sees a mix of feedback, with good service reported by some guests, while others encounter issues. The pool area offers an aesthetically pleasing retreat, especially for families, though its size and temperature are noted drawbacks.
Parking is convenient with complimentary and private options, though some guests experience minor challenges. The hotel is also noted for its family-friendly environment, offering spacious accommodations and thoughtful touches like surprise celebrations and baby beds.
Overall, Villa Mercedes Curio Collection by Hilton is favored for its location, cleanliness, and service, making it a recommended choice for visitors to Mérida.
City Express Plus by Marriott Merida garners positive reviews, particularly for its outstanding location, cleanliness, dining options and comfortable rooms. Situated a block away from the renowned Paseo Montejo Avenue, the hotel is embedded in a commercial complex named Paseo 60. This prime location is lauded for the variety of quality restaurants, vibrant nightlife options and proximity to key attractions like museums and the Manzanero museum. The convenience of the ADO bus station beneath the hotel further enhances its appeal.
Guests frequently highlight the hotel’s cleanliness, praising both common areas and individual rooms for their spotless condition and well-maintained atmosphere. Daily room cleaning and the overall hygiene practices are consistently observed and appreciated.
Dining experiences, particularly dinner, receive high praise. The Gourmet Plaza’s range of inexpensive yet excellent eateries and the rooftop terrace with its bar, restaurant and evening live music contribute to an enjoyable dining experience. The service and quality of food and drinks, including the bar's margaritas, are commonly commended.
Rooms at City Express Plus by Marriott Merida are generally regarded as comfortable and modern, often mentioned for their minimalist decor and effective soundproofing. Beds are particularly noted for their comfort, contributing to restful sleep. Though some inconsistencies in room cleanliness and maintenance are reported, such issues do not overshadow the overall positive guest experiences.
Staff interactions receive mixed feedback with many guests appreciating the friendly, attentive and helpful staff members, particularly in room service and at the bar. However, some visitors encountered unhelpful or indifferent service, especially at the reception, highlighting areas for improvement.
The breakfast experience has room for improvement with some guests finding the continental offerings adequate and fresh, while others expressed dissatisfaction due to limited variety and the need to pay extra for hot items. The breakfast area’s conditions, such as temperature and organization, also drew some negative remarks.
Wi-Fi and gym facilities receive mixed reviews. While the Wi-Fi service was praised for being fast and strong by some, others encountered weak signals and connection issues. The gym, though described as adequate for a quick workout, is often noted for being poorly equipped and small with limited availability impacting some guests' experiences.
The hotel is highly regarded for its secure and convenient parking options, both on the premises and in the underground garage, which guests found stress-free and protective against the elements.
In summary, City Express Plus by Marriott Merida is highly recommended for its excellent location, cleanliness, comfortable accommodations and dining options. Though there are some areas for improvement, particularly with breakfast, Wi-Fi and staff service, the hotel offers a quality stay at reasonable pricing, making it a favorable choice for travelers exploring Merida.
NH Collection Merida Paseo Montejo, nestled in the heart of the bustling Paseo 60 complex, offers an excellent location for those wishing to explore Mérida's attractions, cultural landmarks and dining options. Situated merely a block away from the renowned Paseo Montejo, guests benefit from convenient access to shops, restaurants, public transportation and essential services, enhancing the overall visitor experience.
The hotel stands out for its modern environment and high-quality standards, particularly the cleanliness and comfort of its spacious rooms. Guests frequently commend the friendly and accommodating staff, who excel in providing a welcoming and well-cared-for stay. Whether traveling for business, leisure or events like the Marathon, NH Collection Merida Paseo Montejo is appreciated for its unbeatable location and exceptional service, making it a preferred choice for many.
Breakfast at the hotel receives mixed reviews—many guests praise the quality, variety and delicious options available at the breakfast buffet, including a live cook station and attentive service from the staff. However, some find the breakfast area cramped during peak times and feel the offering does not justify the additional cost, noting limited variety and a lack of local cuisine.
The rooms are consistently praised for their spaciousness, comfortable beds and modern design, providing a relaxing and private atmosphere. Despite occasional reports of maintenance issues such as damp smells and small bathroom sizes, the overall spaciousness and bed comfort are standout features.
Cleanliness at the hotel is generally well-regarded with many guests highlighting the well-maintained common areas and modern, comfortable accommodations. However, some inconsistencies in cleanliness, such as musty smells, dust and dirty bathrooms, have been noted. Despite these occasional issues, the hotel's high standards of hygiene and service continue to make it a popular choice for visitors.
The staff at NH Collection Merida Paseo Montejo consistently receive high praise for their friendliness, helpfulness and attentiveness. Key staff members, such as Valeria at reception, bellboy Elmer, waiter Daniel and cooks Gael and Carlos, are singled out for their excellent service and contributions to an enjoyable stay. The overall team is commended for their good English skills and attentive service, even during check-in.
The rooftop pool offers beautiful views and a pleasant ambiance but is noted to be smaller than expected with limited seating and a lack of shade. The absence of sun loungers and bar service near the pool, as well as worn-out cushions, are drawbacks. Additionally, the pool's operational hours and cold water can be off-putting. Nonetheless, the friendly staff and stunning views can enhance the overall poolside experience for those who manage to secure a spot.
Finally, the hotel's beds receive consistent acclaim for their comfort and spaciousness, particularly the king-size beds and pillows. While a minority of guests find the beds too hard, most reviews emphasize the bedding's quality, significantly contributing to a relaxing and enjoyable stay.
Overall, NH Collection Merida Paseo Montejo impresses with its prime location, modern and comfortable accommodations, friendly staff and high standards of cleanliness, making it an excellent choice for travelers seeking to immerse themselves in the charm of Mérida.
Hotel Palacio Maya, situated in the heart of Merida, garners consistently positive reviews for several key aspects of its offerings. The hotel's prime location is frequently praised, being just a short walk from Paseo Montejo and the city center, making it a convenient yet tranquil base for exploring local attractions, restaurants and transportation routes. Visitors appreciate the hotel's proximity to cultural hotspots and the availability of parking—a rare perk in such a central area.
Guests frequently compliment the kind and helpful staff, often describing them as attentive, friendly and dedicated to ensuring a comfortable stay. The bellboy's exceptional service, along with the polite and accommodating nature of the front desk personnel, contribute to the welcoming atmosphere of the hotel.
Accommodations at Hotel Palacio Maya are highlighted for their spaciousness, cleanliness and practicality. The rooms are well-maintained, equipped with essential amenities such as mini-fridges and coffee makers and some even feature balconies with views of the garden or pool area. Guests find the beds particularly comfortable and appreciate the tranquil ambiance provided by beautifully kept gardens and a pleasant pool area, despite occasional noise from nearby construction.
The breakfast buffet is well-received with many guests praising its extensive and delicious options, enhanced by live music. Though the breakfast is not included in the standard room rate and must be purchased separately, it is generally considered a worthwhile experience. On the other hand, dinner experiences at the hotel receive mixed reviews with some guests enjoying the delicious food and attentive service, while others note issues with menu variety, quality and service efficiency. Exploring off-site dining options may be beneficial due to the hotel's favorable location.
The hotel's cleanliness is another strong point with most guests commending the spotless rooms and common areas. The housekeeping staff is frequently mentioned for their excellent service, ensuring a clean and comfortable environment. However, occasional lapses in room upkeep have been noted by some guests.
Hotel Palacio Maya also provides secure and ample parking facilities, which guests find convenient despite the parking lot being slightly removed from the main premises. The pool area, often described as beautiful and enjoyable, is an appreciated amenity, though some guests mention the water temperature being on the cooler side.
The WiFi experience at Hotel Palacio Maya is generally positive with many guests reporting good connectivity and speed. However, there are occasional reports of intermittent or slow internet service, indicating some inconsistency.
For families, the hotel offers an ideal environment with spacious family suites, a bathtub in the rooms and child-friendly facilities such as a pool and playground. While the gym receives mixed reviews for its basic equipment and limited space, it still provides a decent option for a quick workout.
In summary, Hotel Palacio Maya stands out for its excellent location, comfortable accommodations, friendly staff and well-maintained facilities, making it a highly recommended option for both business and leisure travelers.
Rosas & Xocolate is a boutique hotel with a charm and uniqueness of its own. Famed for its indulgent spa services that delight all the senses, this hotel uses 100% cacao and other natural Mexican ingredients for their treatments.
Hotel Kavia Premium - Paseo Montejo excels in providing a comfortable and convenient stay in Mérida, located centrally on the historic Paseo Montejo. Guests widely appreciate the hotel's proximity to numerous attractions, including cultural sites, bars, and restaurants, which are easily accessible on foot. The area is safe and tranquil, adding to the appeal of staying at this establishment. The modern and clean facilities further enhance guest satisfaction, with rooms offering comfort through spacious layouts, air conditioning, and often stunning views of the lively Paseo Montejo.
The hotel staff are frequently commended for their friendly and attentive service, contributing to a welcoming atmosphere. Many reviews praise individuals such as Johana and Johann for their exceptional hospitality at reception. While breakfast and dinner experiences are somewhat varied due to external restaurant operations and development, guests find enjoyment in nearby dining options, appreciating the quality when the hotel restaurant is operational. The rooftop pool offers beautiful city views, making it a popular spot despite occasional cleanliness concerns.
With features like free underground parking and reliable WiFi complementing the overall guest experience, the hotel remains a comfortable, modern choice for travelers seeking a central base. While the hotel may not fully align with a five-star luxury classification, it offers considerable value. Particularly, the beds receive high praise for comfort, providing a restful experience for visitors. Overall, Hotel Kavia Premium - Paseo Montejo stands out for its excellent location, modern amenities, and commendable service, despite occasional inconsistencies in certain aspects like breakfast and room features.
Casa Lecanda is a luxury boutique hotel set in the heart of the Yucatan peninsula. Guests stay in an environment that feels like home, it is a great base to explore the many activities Mexico has to offer. A spa, cooking lessons, yoga classes and tours are available to maximize the experience.
Summary of reviews
Casa Lecanda Boutique Hotel is a stunning hotel located in the heart of Merida, making it the perfect location for exploring the historic downtown area. Guests appreciate the Mexican atmosphere and the convenience of being close to shops and restaurants. The breakfast is a highlight of the stay with delicious homemade cakes and a range of options available. The rooms are spacious and beautifully decorated in a traditional Mexican style with some guests particularly enjoying the patio room Toño. The staff is incredibly friendly and accommodating, going above and beyond to make guests feel welcome. The pool adds a wonderful touch to the overall decor of the hotel with great pool service and crystal-clear water. Although there were a few mosquitoes and limited lounge chairs, guests still raved about the beauty of the hotel and the great staff that made their stay even more enjoyable. Overall, Casa Lecanda Boutique Hotel is highly recommended for its stunning location, fantastic breakfast, luxurious rooms and outstanding staff.
Casa Tavera- Adults Only emerges as a cherished retreat in the heart of Mérida, appreciated for its exceptional location, striking a balance between the bustling city life and a tranquil escape. Nestled between the historic center and Paseo de Montejo, guests rave about its convenience, allowing easy exploration of Mérida’s vibrant attractions on foot or by bike. The quiet street adds to the relaxation, further complemented by beautiful décor and an inviting atmosphere created by attentive staff, who consistently receive accolades for their personalized, friendly service.
Breakfast at Casa Tavera provides a delightful culinary experience with a variety of delicious, freshly prepared à la carte options served on a charming outdoor terrace. Guests particularly enjoy the Mexican specialties like green chilaquiles and huevos motuleños, and despite minor recommendations for coffee improvements, the breakfast experience leaves a lasting, positive impression.
The accommodations are praised for their spaciousness, comfort, and tasteful decor, featuring unique details like beautiful beams and carved wooden doors. Impeccably clean with new furnishings, the rooms ensure a cozy and appealing haven, bolstered by plush, super comfortable beds that guarantee restful nights.
Guests also delight in the pool, which, though compact, offers a serene oasis with a refreshing ambiance, ideal after a day exploring the city. The well-maintained setting enhances relaxation, creating a beautiful courtyard escape.
Casa Tavera impresses with its remarkable cleanliness, consistent upkeep, and attention to detail, offering guests an immaculate environment that truly stands out. The meticulous care extends to every facet of the property, ensuring a warm, tranquil retreat.
Overall, while some guests feel that the hotel could enhance certain amenities to meet typical 5-star expectations, the exquisite service, serene atmosphere, and comfortable accommodations make Casa Tavera a standout choice for adult travelers seeking an intimate and peaceful getaway.
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