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Silkari The Pavilions

Port Douglas , 35 Macrossan Street (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, Silkari The Pavilions is a highly praised hotel with a fantastic location in the heart of Port Douglas within walking distance to restaurants, shops, the beach and marina. The rooms are spacious and offer great value for money with well-appointed living areas, although some guests experienced issues with outdated decor and cleanliness. The staff are a highlight of the hotel experience, noted for being friendly and helpful while going above and beyond. The pool is clean, heated and never crowded, making it a perfect place to relax during the stay. The hotel also offers a private parking garage for off-street vehicle parking, although it can be a bit tight. While the hotel beds have received mixed reviews, most guests found them comfortable and quiet. All in all, Silkari The Pavilions is a great choice for those looking for a seaside getaway with comfortable accommodations in a great location.
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Categories

Boutique-style Aparthotel

Luxury Aparthotel

Aparthotel near The Beach

Aparthotel Taking Steps Towards Sustainability

Romantic Aparthotel

Aparthotel with Swimming Pool

Pool Lap Lanes Outdoor Pool

Aparthotel with Free Wi-Fi

Aparthotel with Parking

Aparthotel for Adults Only

Aparthotel with Outdoor Pool

Aparthotel with Pool Lap Lanes

Room Types

Two-Bedroom Apartment Set back from the street, these apartments include satelliite TV, DVD player, shower over the bath and a kitchenette with a refrigerator and tea/coffee making facilities. Air-conditioning, fans and 2 balconies are provided. Please note that the rate is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies).

Deluxe One Bedroom Apartment - Lower Ground Floor These refurbished, ground floor apartments have a separate bath, walk-in shower, TV with cable channels, kitchenette with refrigerator, air conditioning and ceiling fans. Free WiFi and free parking (subject to availability) are provided. Lower ground apartments can be accessed through the lower ground carpark. No stairs are available.

Apartment with Balcony This apartment has shower over the bath, TV with cable channels, kitchenette with refrigerator, air conditioning and ceiling fans. Free WiFi and free parking (subject to availability) are provided.

Studio with Balcony This air-conditioned studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.

About Silkari The Pavilions

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Guest Reviews

8.2

Very Good

Location

Silkari The Pavilions is situated in the heart of Port Douglas, making it the ideal location for those looking to explore all that the town has to offer. Guests have praised the amazing, great and fantastic location, situated right in the middle of the main street and within walking distance to restaurants, pubs, bars, shops, Coles supermarket, the marina and the beach. The central location makes it convenient for everything, but still peaceful and quiet. The hotel is set back from the street, providing easy access to the room and pool, yet close enough to everything. The location is perfect for those who want to explore the town by foot with Crystalbrook marina and Sugrwharf just a short walk away. The convenient spot for restaurants, pubs and cafes right on the doorstep is another bonus. Guests have described the location as excellent, good, fantastic, perfect and couldn't get any better. Overall, Silkari The Pavilions' location is definitely one of its main draws, along with the clean accommodations and helpful, polite staff.

Rooms

If you're looking for spacious and comfortable rooms, Silkari The Pavilions will not disappoint. Guests rave about the large and well-appointed living areas, making them perfect for couples or even families. The apartments are also well-equipped and affordable, offering great value for your money. Some rooms were a bit small, but the clean and well-thought-out decor made up for it. Unfortunately, a few guests did encounter issues with outdated decor and even cigarette smoke, but these were minority experiences. Overall, the rooms were clean, comfortable and perfect for a relaxing stay in a great location.

Beds

Guests who have stayed at Silkari The Pavilions have given mixed reviews regarding the hotel beds. Some have praised the comfortable and quiet sleeping experience they had. Many guests found the bed large and comfortable with some even describing it as a well-equipped apartment with a comfortable bed. There were those who found the beds extremely hard with one guest describing the bed as rock hard, making the sleeping experience less enjoyable. Some guests have also found the pillows uncomfortable, describing them like lead and lumpy. In summary, Silkari The Pavilions has comfortable beds that were praised by most guests, but some have found them too firm or hard to sleep on.

Cleanliness

Guests of 'Silkari The Pavilions' have mixed reviews about the cleanliness of the hotel. Some guests have reported finding old moldy bread, dirty turntables in the microwave and blackened electric jugs. There were also instances where guests had to wash cups before using them or found cobwebs under the rangehood. Moreover, some guests observed that the bathroom was not clean or shower/tub could have been cleaned more thoroughly. In contrast, many guests raved about the cleanliness of the hotel, mentioning that everything was clean and well-maintained. Guests also appreciated the location and size of the rooms, as well as the value for money. Some guests reported that the hotel was very clean, while others mentioned that the room was beautiful and super clean. There were a few outliers where guests reported that the room was grimy or smelly, however, overall the reviews reflect that the hotel is clean and tidy, but there is room for improvement in housekeeping quality control.

Staff

The staff at The Pavilions, according to guest reviews, are a highlight of the hotel experience. They consistently receive praise for their friendliness, helpfulness and accommodating nature. Some standout staff members include Grant, Ali and Jen, who receive special mentions for going above and beyond. The owners are noted for being friendly and welcoming with some guests even describing them as "fantastic hosts." The location and pool also receive positive comments, but it is the staff who make the biggest impression on guests. Despite a few negative comments about one receptionist's rude behavior, the overwhelming sentiment is that the staff are a major asset to the hotel and contribute to a comfortable and enjoyable stay.

Pool

'Silkari The Pavilions' hotel boasts a fantastic pool that is loved by many guests who stayed there. The pool is great for cooling down and having a short swim and some guests even used it twice during their stay. The pool is also very clean, has shade and is heated, making swimming possible even during winter. Some guests found the lap pool small, but others thought it was nice. Although the pool area is basic and the outlook uninspiring, it is well set up with seating and shade. Overall, guests enjoyed the location and the pool, which was warm, clean and never crowded. The spa at the end of the pool was also lovely.

Beach

Silkari The Pavilions has a prime location, just a short walk away from the beach, making it an idyllic stay for beach lovers. Guests loved that the hotel was central to the beach and an easy walking distance away. The beach was described as picturesque and beautiful, offering a hillside walk that is great for a leisurely stroll. Some even described the location as fabulous, owing to its close proximity to not only the beach but also the marina. With only a 10-minute walk to the beach, Silkari The Pavilions is the perfect choice for those looking for a seaside getaway.

Parking

If you're planning a stay at Silkari The Pavilions, you'll be pleased to know that a private parking garage is available for off-street, safe vehicle parking. While some reviewers noted that the parking can be a bit tight or tricky, others had no issues securing a spot either in the undercover car park or on the street outside. Additionally, the hotel's secure car parking provides peace of mind for those who prefer to keep their car close at hand during their stay. Overall, parking at Silkari The Pavilions is a convenient option for those with smaller cars and there are alternatives available for those who prefer to park elsewhere.

Outdoor Pool

Silkari The Pavilions boasts a great outdoor pool that guests love to cool down in and take a short swim. The location of the hotel is also considered great with friendly staff to cater to your every need. The heated pool is a favorite among guests and the intimate BBQ area is perfect for sharing meals with family and friends. Although there were some concerns about tiles, guests appreciated the well-set-up pool area with ample seating and shade. An added bonus is the outdoor balcony which comes in handy. If lap swimming is your thing, you'll appreciate the look of the lap pool. All in all, the pool at Silkari The Pavilions is a great place to relax and unwind during your stay.

Yes, Silkari The Pavilions has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.

No, a spa isn't available at Silkari The Pavilions.

No, Silkari The Pavilions doesn't allow dogs.

Yes, parking facilities are available at Silkari The Pavilions.

No, Silkari The Pavilions doesn't have a gym.

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