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Hibiscus Resort & Spa with Onsite Reception & Check In

Port Douglas , 18-22 Owen Street (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHibiscus Resort & Spa with Onsite Reception & Check In is a highly recommended resort for those looking for a great location, comfortable and spacious rooms and a friendly and helpful staff. The resort is situated in a quiet location that is central to everything with the beach and main street just a 5-minute walk away. The rooms are clean and well presented with many providing beautiful views of the tropical gardens and pool. The staff is fantastic with reception being particularly friendly and informative. The resort boasts two excellent pools that are well-maintained and surrounded by tropical gardens, providing a relaxing and peaceful atmosphere. The beach is just a stone's throw away, making it a haven for foodies and shoppers. While the beds are a bit of a mixed bag, the hotel staff is attentive to guest complaints and provides a mattress topper when requested. Overall, guests recommend the resort for its cleanliness, friendly staff and beautiful Balinese setting.
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Categories

Luxury Resort

Resort near Golf Courses

Resort near The Beach

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Heated Pool Outdoor Pool

Resort with Parking

Resort with Outdoor Pool

Resort with Heated Pool

Room Types

Studio This studio features a balcony.

Studio Spa Spacious open-plan studio with kitchenette, spa bath and a balcony.

One-Bedroom Apartment Features a separate living area and a kitchenette.

Two-Bedroom Apartment This Balinese inspired apartment features 2 bathrooms, separate lounge, and a fully equipped kitchen with refrigerator, stovetop and a microwave. There is a large private balcony overlooking the resort pools.

Three-Bedroom Apartment This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as pool views. The unit offers 4 beds.

Two-Bedroom Apartment The unit offers 2 beds.

About Hibiscus Resort & Spa with Onsite Reception & Check In

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Guest Reviews

8.3

Very Good

Location

Hibiscus Resort & Spa with Onsite Reception & Check In is situated in a great and quiet location, central to everything. The beach is just a 5-minute walk away while Macrossan Street is 5 minutes away. The marina is also just a 10-minute walk. Guests can easily access shops, restaurants and the beachfront as everything is within walking distance. The resort is perfectly located between the marina and the main street, ideal for tours out to the reef. The location is excellent and very convenient for everything without being right on the main street. Despite being centrally located, the resort is still quiet and peaceful. Overall, the location of the resort is great and ideal for those who want to explore the town on foot.

Rooms

The Hibiscus Resort & Spa with Onsite Reception & Check In offers guests a variety of comfortable and spacious rooms that are clean and well presented with many providing beautiful views of the tropical gardens and pool. The self-contained apartments come in a range of sizes and include a kitchenette or kitchen, perfect for those who like to cook their own meals. Many guests appreciated the large comfortable beds and the option to relax on their own private balcony. While some rooms were outdated, they were still clean and tidy. Overall, guests were pleased with the room sizes, tidiness and Balinese vibe of the resort.

Beds

The beds at Hibiscus Resort & Spa with Onsite Reception & Check In seemed to be a bit of a mixed bag with some guests finding them uncomfortably hard, while others raved about their comfort. It seems that the hotel staff is attentive to guest complaints, as they provided a mattress topper when requested, which greatly improved the quality of sleep. Overall, guests can expect to find both comfortable and firm mattresses during their stay with some rooms even featuring huge, comfortable beds.

Cleanliness

The Hibiscus Resort & Spa with Onsite Reception & Check In is praised for its cleanliness with many guests mentioning how clean and tidy everything was. The property is well-maintained and presented with general cleanliness of the premises being top-notch. Upon arrival, guests found their rooms to be very clean and well presented. The location is excellent and the rooms are nice and comfortable with some guests even describing them as amazing. Although there were some cleanliness issues reported such as lack of cleaning services and bird droppings outside, these were few and far between. A couple of guests mentioned that the cushions and blanket were not clean enough, but overall, the hotel is highly recommended for its cleanliness.

Staff

If you're looking for a hotel with a warm and welcoming atmosphere, Hibiscus Resort And Spa is the place to stay. The staff is truly fantastic with reception being particularly friendly and informative. Guests have been impressed with the helpfulness and friendliness of the staff, who were more than willing to go above and beyond to make their stay enjoyable. Guests have even had great conversations with other visitors thanks to the inviting vibe of the hotel. Any maintenance issues that arose were dealt with courteously and efficiently, while management was very compassionate and thoughtful regarding Covid issues for interstate visitors. When it came to booking tours and transfers, the staff were always quick to reply to any questions and very accommodating to guests' schedules and interests. The standout staff member, however, is receptionist Jenny, who guests have praised for her helpfulness and friendliness in booking tours and transfers, taking into account the weather, time to relax and guests' preferences. Overall, Hibiscus Resort And Spa's friendly and helpful staff make it a great choice for your next vacation.

Pool

The Hibiscus Resort And Spa boasts not one but two excellent pools for its guests to enjoy. Both pools are well-maintained and surrounded by tropical gardens, providing a relaxing and peaceful atmosphere. Guests appreciate the options available to them with one lap pool being perfect for getting some exercise and the other pool offering a quieter and more serene space to relax. The temperature of the pools is just right for a refreshing dip, although some guests wished the spa water temperature was slightly higher. Overall, the pool and bbq areas are a highlight of the resort and the beautiful Balinese setting is a perfect backdrop.

Beach

Hibiscus Resort & Spa with Onsite Reception & Check In boasts a prime location just a stone's throw away from the beach and main street. With a mere five-minute walk to the pristine shores, guests are treated to breathtaking views of the ocean. Those who love to soak up some sun can rejoice as the property is within walking distance to the main shopping strip, cafes and restaurants, making it a haven for foodies. Holiday-goers who love to shop can easily get their retail fix as the shopping centre and marina are also close by. An added bonus is the convenient location of the property, which allows guests to explore Four Mile Beach without the need for transportation. With easy access to everything, Hibiscus Resort & Spa with Onsite Reception & Check In is a great choice for travelers who value comfort and accessibility.

Outdoor Pool

The Hibiscus Resort & Spa with Onsite Reception & Check In offers an outdoor pool that has received positive feedback from guests. The pool area is described as lovely and offers ample space with two big pools to choose from. One of the pools is in the main area while the other is situated in a quieter part of the establishment, perfect for a peaceful swim. Additionally, the lap pool is great for exercise enthusiasts. The Balinese setting adds to the appeal, providing a beautiful backdrop for guests to relax and unwind. Overall, guests recommend the pool area, praising it as a highlight of their stay at the resort.

Yes, Hibiscus Resort & Spa with Onsite Reception & Check In has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Hibiscus Resort & Spa with Onsite Reception & Check In.

No, Hibiscus Resort & Spa with Onsite Reception & Check In doesn't allow dogs.

Yes, parking facilities are available at Hibiscus Resort & Spa with Onsite Reception & Check In.

No, Hibiscus Resort & Spa with Onsite Reception & Check In doesn't have a gym.

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