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Summary of reviewsOcean Stays Hotel in Plymouth is consistently lauded for its superb location, modern and clean rooms, comfortable beds and friendly staff, making it a highly recommended choice for visitors to Plymouth. Tucked in a quiet area near the seafront and city center, guests find it conveniently close to major attractions like the Hoe, Barbican and Plymouth Pavilions, enhancing their overall experience. The proximity to amenities such as Tesco adds to the hotel's convenience and the combination of excellent placement and cleanliness makes it a preferred option.
Rooms at Ocean Stays Hotel are frequently praised for their cleanliness, modernity and well-thought-out amenities. Guests appreciate features like kitchenettes equipped with fridges and microwaves, comfortable beds and tasteful decor, which foster a welcoming atmosphere. Though some noted the rooms could be compact and occasionally different from online depictions, the general consensus highlights their functionality and comfort. Despite minor inconveniences such as limited light in basement rooms or occasional noise, the rooms' positive aspects overshadow these issues.
The hotel's cleanliness stands out as a major highlight with guests consistently describing it as spotless. The high standards of cleanliness extend from the rooms to the bathrooms and common areas, contributing to a comfortable stay. Efficient and friendly staff, particularly the cleaning personnel, enhance the guests' experience through their attentiveness and professionalism.
The staff at Ocean Stays Hotel earn frequent commendations for their friendliness and helpfulness. Many guests point out the staff's excellent customer service with specific mentions of prompt responses and effective communication. The self-check-in system ensures a smooth process and the overall sentiment indicates that the staff, even with limited face-to-face interaction, are responsive and supportive.
The comfort of the beds at Ocean Stays Hotel is well-appreciated with many guests highlighting their positive experience. The beds, complemented by clean and fresh linens, are praised for providing a good night's sleep. Although a few guests mention inconsistencies in bed comfort, the majority of reviews reflect satisfaction.
Regarding luxury, Ocean Stays Hotel meets high expectations with its beautifully decorated rooms and luxurious amenities. The modern furnishings, combined with superior amenities like flat-screen TVs with streaming services, kitchenettes and high-quality beddings, provide guests with a deluxe stay. While some reviews suggest that the real experience might slightly differ from photographic depictions, the value offered and the meticulous attention to detail maintain a strong appeal.
The WiFi service at the hotel receives mixed reviews. While some guests report satisfactory performance and ease of access, others experience connectivity issues, particularly affecting TV and radio functions. The feedback indicates a need for improvement in reliability and security to enhance guest experience.
Overall, Ocean Stays Hotel in Plymouth receives high praise for its strategic location, spotless and comfortable rooms, welcoming staff and luxurious amenities, offering excellent value and ensuring an enjoyable stay for travelers. Show more
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Categories
Hotel with Free Wi-Fi
Ocean Stays Hotel in Plymouth includes free Wi-Fi for guests. This ensures that guests can stay connected, making it suitable for both leisure and business travelers.
Hotel for Adults Only
This boutique hotel is tagged as adult-only and offers a tranquil experience. It is a hotel with a good review score.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Small Hotel
Room Types
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room's kitchenette is available for cooking and storing food. The twin room provides a tea and coffee maker, a seating area, a wardrobe, heating, as well as a flat-screen TV. The unit offers 2 beds.
Superior King RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The double room features a tea and coffee maker, a seating area, a wardrobe, heating and a flat-screen TV. The unit has 1 bed.
King RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room's kitchenette is available for cooking and storing food. The double room offers a tea and coffee maker, a seating area, a wardrobe, heating, as well as a flat-screen TV. The unit offers 1 bed.
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room features a tea and coffee maker, a seating area, a wardrobe, heating and a flat-screen TV. The unit has 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.
Guest Reviews
Location
Ocean Stays Hotel in Plymouth is highly praised for its superb location. Nestled in a quiet area, it is conveniently close to both the seafront and the city center, making it ideal for exploring Plymouth. Guests appreciate its proximity to major attractions such as the Hoe, Barbican and Plymouth Pavilions, all within easy walking distance. The hotel's central position allows for easy access to the town center, the promenade and the coast, ensuring guests can effortlessly visit various sites and enjoy scenic walks. The location is also noted for being near amenities like Tesco, providing added convenience. Reviews highlight the clean, modern and well-decorated rooms which complement the hotel's excellent placement. Overall, the location of Ocean Stays Hotel is consistently deemed perfect, fantastic and outstanding, making it a highly recommended choice for visitors to Plymouth.
Rooms
Ocean Stays Hotel in Plymouth consistently receives high praise for its rooms, highlighting their modernity, cleanliness and functionality. Most guests found the accommodations to be spotless and well-equipped, frequently mentioning amenities such as kitchenettes with fridges and microwaves, which are perfect for those preferring self-catering options. The decor is often described as fresh and tasteful, contributing to a comfortable and inviting atmosphere.
Several reviews noted specific features like comfortable beds, great water pressure in the showers and overall good value for money. Mentioned often was the functionality of the rooms, where the space, though sometimes compact, was utilized efficiently. The hotel rooms also include thoughtful amenities that guests found useful, such as irons, ironing boards and even slippers.
While there were a few comments about room size being smaller than expected or depicted in online photos, the positive feedback overwhelmingly underscores the quality and cleanliness of the rooms. Many guests appreciated the simplicity of access and the independence afforded by the self-catering facilities.
Nevertheless, some reviews point to minor inconveniences such as basement rooms with limited light or ventilation and occasional noise from adjacent rooms. Occasionally, issues with room allocations, non-functioning equipment or instances of the room being different from advertised were noted. These concerns seem to be exceptions rather than the norm, as the majority of the guests enjoyed spacious, well-maintained and beautifully decorated rooms.
Overall, Ocean Stays Hotel appears to offer a pleasant and comfortable stay with a variety of modern, clean and well-equipped rooms, which meet the needs of travelers looking for convenience and good value in Plymouth.
Beds
Ocean Stays Hotel in Plymouth is frequently praised for its comfortable accommodations, particularly the beds. Many guests highlight the comfort of the beds, describing them as very comfortable, comfy and even super comfy. The beds come with comfortable bedding and plush pillows, contributing to a good night's sleep.
Several reviews emphasize the high quality and supportive nature of the mattresses, noting that the beds offered optimal comfort levels and a restful sleep experience. Clean and fresh linens add to the overall comfort with some guests appreciating the luxurious feel and high comfort levels provided by the hotel's beds.
However, there are a few comments indicating inconsistencies in bed comfort. Some guests found the beds to be hard and uncomfortable with occasional issues such as feeling the springs or pillows being too flat and of poor quality. Despite these few negative remarks, the majority of guests enjoyed a comfortable stay, highlighting the cleanliness of the rooms and general satisfaction with the sleeping arrangements.
In conclusion, while there are isolated concerns about bed comfort, Ocean Stays Hotel largely receives positive feedback for providing comfortable, clean and high-quality sleeping arrangements.
Cleanliness
Ocean Stays Hotel in Plymouth consistently impresses with its high cleanliness standards. Guests frequently describe the hotel as spotlessly clean from top to bottom with rooms that are modern, comfortable and well-decorated. Many visitors specifically note that the bathrooms and common areas maintain the same immaculate condition. The facilities are praised for being both well-maintained and practical, featuring amenities such as fridges, microwaves and access to kitchen facilities. The hotel is also commended for its convenient location, making it easy to explore the local area.
Although there are occasional mentions of minor issues, such as dust in some parts or small bathroom sizes, these do not overshadow the overwhelmingly positive feedback on the cleanliness. The friendly and efficient staff, including the attentive cleaners, contribute notably to the guests' comfortable stays. Visitors also appreciate the hotel's modern feel and the comfort provided by good beds and bedding. Overall, Ocean Stays Hotel sets a high bar for cleanliness and comfort, making it a recommended accommodation choice in Plymouth.
Staff
Ocean Stays Hotel in Plymouth is frequently praised for its friendly and helpful staff. Guests consistently mention that the staff were very friendly, accommodating and professional, making their stays more pleasant. Many reviews highlight the enthusiasm and efficiency of the cleaning staff, along with the responsiveness of managers who were quick to resolve any issues. The customer service, particularly support over the phone, is often described as excellent with managers like Barry receiving specific commendations for their helpfulness and informative nature. Guests appreciated the straightforward and fast check-in process, facilitated by the excellent communication through welcome emails and prompt message responses. While some noted a lack of face-to-face interaction due to the hotel's self-check-in system, the overall sentiment was that the staff, when needed, were attentive and quick to assist, ensuring a comfortable and worry-free stay.
Wi-Fi
The WiFi at Ocean Stays - Boutique Hotel on Plymouth Hoe receives a mix of feedback from guests. Positively, several reviews highlight good WiFi, stating that it worked well and was easy to access. Some guests appreciated the free WiFi service, noting excellent access that can handle extra load.
However, there are also notable concerns. A number of guests experienced issues with the WiFi network being patchy, particularly affecting TV and radio reception. In some cases, the WiFi would disconnect quickly or not work properly. A few guests mentioned that the TV would not connect to WiFi or that certain stations were inaccessible due to WiFi limitations. There were also mentions of the WiFi being unsecured with no password protection.
Overall, while the WiFi at Ocean Stays Hotel has its strengths, there are areas needing improvement to ensure a more reliable and secure experience for all guests.
Luxury
Ocean Stays Hotel in Plymouth offers guests a luxurious experience with its high-quality, remodelled decor and modern, lovely rooms. Each room is beautifully decorated, equipped with luxury amenities and furnished with high-quality pieces that exude comfort and sophistication. Guests can enjoy the convenience of in-room facilities, such as free tea and coffee, a microwave, cutlery, a flatscreen TV with Prime and Netflix and a strong shower.
The rooms also feature kitchenettes complete with all necessary utensils and cleaning products, enhancing the level of convenience. Noteworthy are the luxurious beddings and linens, ensuring a comfortable and deluxe stay. Many guests highlight the exceptional cleanliness and high standards maintained throughout the hotel.
The property is situated in a luxury district, enriching the overall experience. Even though a few reviews note that the reality may not completely match the grandeur depicted in photos, the consensus is that the accommodations are superb and offered at excellent value for money. The combination of luxurious furnishings, modern amenities and meticulous attention to detail provides guests with a five-star luxury experience.
No, Ocean Stays - Boutique Hotel on Plymouth Hoe doesn't have any pool.
No, a spa isn't available at Ocean Stays - Boutique Hotel on Plymouth Hoe.
No, Ocean Stays - Boutique Hotel on Plymouth Hoe doesn't allow dogs.
No, parking facilities aren't available at Ocean Stays - Boutique Hotel on Plymouth Hoe.
No, Ocean Stays - Boutique Hotel on Plymouth Hoe doesn't have a gym.