Туристически дом Кайлъка

Pleven , , Park Kailaka (Show on Map)


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Summary of reviewsТуристически дом Кайлъка is highly praised for its exceptional location within Kailaka Park, providing a tranquil, nature-rich setting perfect for relaxation and leisurely walks. The clean air, nearby lake, summer amphitheater and variety of restaurants add to the appeal, while the property's large free parking and pet-friendly policy make it ideal for families and pet owners. It's conveniently close to Pleven's city center, balancing nature and accessibility.

The rooms receive mixed reviews. Positively, they are often described as comfortable, spacious, modern and clean with effective air conditioning. However, some guests have experienced issues such as lack of amenities, cleanliness concerns, unpleasant odors, small bathrooms and inadequate lighting.

Cleanliness is generally a strong point at the hotel with most reviews describing the rooms and common areas as very clean and well-maintained. Although there are occasional lapses, the overall standard of hygiene is commendable.

The staff at Туристически дом Кайлъка are consistently noted for their friendliness, politeness and responsiveness, greatly enhancing the guest experience. Despite some minor language barriers, the staff's courteous demeanor contributes to a welcoming atmosphere. Guests also appreciate the good food and service in the hotel's restaurant with soundproofing ensuring a peaceful stay even during events.

The beds, however, receive mixed feedback. While some find them comfortable, many guests report issues with hardness, cleanliness of bedding and overall comfort. Improving the quality of mattresses and bed linens could enhance the overall guest experience.

In summary, Туристически дом Кайлъка offers a serene and convenient location, generally clean and modern rooms and standout staff service with some room for improvement in bedding comfort and room amenities.
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Dog Friendly Hotel

Business Hotel

Hotel with Parking

Cheap Hotel

Hotel with Gym

Room Types
Twin Room with Terrace This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.

Single Room This single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Twin Room The twin room includes a private bathroom fitted with a walk-in shower. The air-conditioned twin room offers a flat-screen TV with cable channels, a wardrobe, parquet floors, heating as well as garden views. The unit has 2 beds.

King Studio with Sofa Bed This air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.

Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

Standard Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

Guest Reviews
Location
Туристически дом Кайлъка enjoys an enviable location within Kailaka Park, offering a tranquil and serene environment surrounded by lush greenery. Despite its secluded position in a forest-park on a high hill, the hotel is conveniently close to the city center, making it highly accessible for visitors. The area is praised for its clean air and beautiful natural setting, perfect for leisurely walks and relaxation in nature. Guests have highlighted the presence of a nearby lake, a summer amphitheater and a variety of restaurants, adding to the appeal of the location. The property also offers large free parking and is pet-friendly, making it an ideal choice for families and pet owners. Its position provides a perfect blend of nature and convenience, ensuring fresh air and peace while being just minutes away by car from Pleven's city center.

Rooms
The rooms at Туристически дом Кайлъка offer a mix of experiences for guests. On the positive side, many reviews highlight that the rooms are comfortable, clean and notably spacious. Guests also appreciated the newly renovated rooms for their modern and cozy ambiance. Furthermore, the air conditioning is reported to be effective at providing a cold and comfortable temperature.

However, some guests had less favorable experiences. Certain rooms were noted to be modest and lacking in amenities such as kettles, chairs, tables, phones and slippers. Several reviews mentioned issues with cleanliness and unpleasant odors with instances of rooms smelling of cigarette smoke or urine. Small bathrooms and uncomfortable furnishings were also points of criticism. Additionally, some rooms appeared dim due to inadequate lighting and there were mentions of rooms feeling reminiscent of dormitories.

Beds
The quality of beds at Туристически дом Кайлъка has garnered mixed feedback. While some guests found the mattresses to be comfortable, a significant number of reviews highlighted issues with the beds. Complaints primarily focused on the beds being hard and uncomfortable with additional concerns about the pillows having an unpleasant smell and bedsheets not being clean. Some found the beds particularly small and narrow, even comparing them unfavorably to those in a kindergarten. Issues such as worn-out bedding and mattresses with dents were also mentioned, indicating room for improvement in the overall sleep experience.

Cleanliness
Туристически дом Кайлъка generally receives positive feedback regarding its cleanliness. Many guests have described the rooms and common areas as very clean, comfortable and tidy. Remarks such as exceptionally clean and clean studio highlight a commendable level of hygiene. There are consistent mentions of pleasant and clean environments, reinforcing a generally high standard of cleanliness. However, a few reviews do note issues with cleanliness, indicating occasional lapses in maintaining the desired standards. Despite these isolated comments, the overall impression suggests that cleanliness is a notable strength of the hotel.

Staff
At 'Туристически дом Кайлъка,' the staff consistently receives high praise for their friendly and polite demeanor. Reviews frequently highlight their kindness and responsiveness, which appears to be a common thread in guests' positive experiences. The hotel staff is described as very courteous and there is always someone available at reception to assist guests. Notably, despite some language barriers, the staff's overall attitude remains commendable and customer-oriented.

Guests have also appreciated the food and service in the hotel's restaurant, reflecting the staff's helpfulness in making dining experiences pleasant. Even during celebrations in the restaurant, the soundproofing ensures that guests in their rooms remain undisturbed, adding to the comfort of the stay.

While some reviews mentioned room for improvement in terms of staff being more informative and helpful, the prevailing sentiment is that the staff's politeness and friendliness greatly contribute to a positive and welcoming atmosphere at the hotel. Overall, the accommodating and courteous nature of the employees makes 'Туристически дом Кайлъка' a recommended choice for travelers.


No, Туристически дом Кайлъка doesn't have any pool.

No, a spa isn't available at Туристически дом Кайлъка.

Yes, Туристически дом Кайлъка welcomes dogs.

Yes, parking facilities are available at Туристически дом Кайлъка.

Yes, Туристически дом Кайлъка has a gym.

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