Hotel Villa Kaylaka

Pleven 43.35726200, 24.63536300 , Kaylaka Park (Show on Map)
9.2
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Villa Kaylaka, situated in a serene natural park, offers guests an exceptional escape into nature. Nestled on a cliff overlooking a picturesque lake, the hotel provides stunning and tranquil views, making it a perfect destination for romantic getaways or peaceful retreats. The beautiful garden and pool area enhance this immersive natural experience with the hotel’s ideal location praised for its proximity to the city center.

Guests have mixed feelings about the breakfast, though many appreciate its made-to-order tastiness and variety. Despite some critiques on the service method and potential improvements, the overall impression remains positive. Dinner at the hotel’s restaurant, however, receives more consistent admiration for its delectable dishes and diverse menu, although a few guests noted a restricted menu and occasional service issues.

The hotel’s rooms are lauded for their exceptional spaciousness and cleanliness, often described as clean, cozy and airy. Many rooms come with sizeable balconies offering breathtaking lake views, significantly enhancing the stay. However, occasional reports of minor issues such as mold or unpleasant odors were noted but did not overshadow the overall positive room experience.

Hotel Villa Kaylaka maintains a high standard of cleanliness with rooms consistently praised as spotless and welcoming. The staff's exceptional service and friendly demeanor significantly contribute to the hotel's positive atmosphere with many guests appreciating their attentiveness and willingness to help, despite occasional language barriers.

The spa area offers a relaxing environment with features such as a jacuzzi, sauna, hotbeds and hydro massage, catering well to small groups. While some guests suggested improvements and noted disappointments like the absence of steam baths, the overall spa experience remains positive.

The outdoor pool area is another highlight, offering a serene spot with picturesque views and additional amenities like a jacuzzi. Guests look forward to enjoying the pool in the warmer months, although some suggest heating the pool for winter use.

The comfort of beds at Hotel Villa Kaylaka receives varied reviews with standard beds generally deemed very comfortable, but sofa beds and pillows occasionally falling short of expectations in terms of firmness and comfort.

In summary, Hotel Villa Kaylaka impresses guests with its spectacular natural setting, comfortable accommodations, cleanliness, attentive staff and enjoyable dining experiences, making it a highly recommended retreat for those seeking tranquility and scenic beauty.
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Categories
Hotel for Honeymoon

Hotel with Spa
Spa facilities:
Sauna(s)
Hot tub(s) / Jacuzzi(s)
Private bath(s)
Sun loungers
Answers last updated by Hotel Villa Kaylaka

Hotel with Swimming Pool

Infinity Pool    Outdoor Pool  


Small Hotel

4-Star Hotel

Hotel with Infinity Pool

Hotel with Outdoor Pool

Room Types
One-Bedroom House with Lake View This soundproof holiday home features a balcony, satellite TV and private entrance. Featuring a shower, private bathrooms also come with free toiletries.

Junior Suite with Lake View This suite has a balcony, satellite TV, sofa and seating area. Featuring a shower, private bathrooms also come with a hairdryer, bathrobes and free toiletries.

Guest Reviews
9.2
Excellent
Location
The Hotel Villa Kaylaka boasts a prime location, beautifully nestled in nature. Guests frequently highlight the hotel's proximity to a picturesque lake, offering stunning views and a serene atmosphere. Set within a natural park, the hotel offers a secluded and peaceful retreat, perfect for those looking to escape the hustle and bustle of town life.

Surrounded by a lush forest and positioned on a cliff overlooking a minor lake, the hotel provides an incredible vantage point for breathtaking scenic views. The environment is described as very beautiful and quiet, making it an excellent spot for a romantic getaway or a peaceful retreat.

Travelers appreciate the hotel's superb and unique location, which combines the beauty of nature with convenient access to the city center, just a short drive away. The quiet natural reserve setting and the fantastic view from both the rooms and the restaurant are frequently praised.

With its beautiful garden, pool and picturesque landscape, Hotel Villa Kaylaka promises an immersive natural experience. Whether it's for the stunning lake view, the serene surroundings or the peaceful atmosphere, guests consistently find the location of this hotel nothing short of fantastic.

Breakfast
Hotel Villa Kaylaka offers a breakfast experience that evokes mixed feelings among its guests. Many appreciate the variety and quality, noting that the breakfast is tasty and made to order with plentiful options. Some reviews highlight the quality of specific dishes, such as delicious fried fillets and commend the freshness and personalized service.

On the other hand, several guests feel that the breakfast service could be improved, particularly given the price range. It's noted that breakfast is not served as a buffet but rather through à la carte dishes, which some guests find appealing while others do not. Despite these mixed reviews, a number of guests describe the breakfast as good, very good or even perfect, indicating that the quality may vary.

Ultimately, while there are areas for improvement, the breakfast at Hotel Villa Kaylaka has received positive remarks for its tastiness and the care with which it is prepared.

Dinner
Hotel Villa Kaylaka's dining experience has garnered plenty of praise for its delectable dishes and diverse menu. Guests frequently commend the delicious and very good food, noting that dinner at the on-site restaurant is particularly enjoyable. The restaurant offers great food variations with some guests pointing out the excellent and amazing cuisine available. However, a few reviews mentioned that the menu felt a bit restricted and the service could use some improvement. Additionally, there were some concerns about the price versus the quantity and types of dishes offered with a few guests finding the quality of the food inconsistent. Despite these minor issues, many guests have had a wonderful dining experience, highlighting the very delicious food served.

Rooms
Hotel Villa Kaylaka's rooms have consistently posited themselves as a prime feature in guest feedback. The overwhelming consensus is that the rooms are exceptionally spacious, offering ample space for relaxation and comfort. Many guests appreciate the large size of the rooms with some noting they are bigger than those of most other hotels they have visited. Cleanliness is another universally praised characteristic with rooms being described as very clean and cozy.

Several reviews highlight the added luxury of sizeable balconies with many rooms and bungalows benefiting from large terraces that provide stunning views of the lake. The balconies also offer a pleasant and airy atmosphere, enhancing the overall guest experience.

Although the majority of feedback is positive, a few guests mentioned issues such as mold in the bathroom and a lingering smell of sewage. Additionally, there were comments about a smoky odor from the windows and furniture. However, these concerns do not seem to overshadow the positive aspects of the room experience.

Overall, the spaciousness and cleanliness, combined with lovely views and comfortable accommodations, make the rooms at Hotel Villa Kaylaka stand out in guest reviews.

Beds
Hotel Villa Kaylaka offers a variety of bed options with mixed reviews regarding their comfort. Guests generally find the standard beds to be very comfortable with phrases such as "comfy" and "very comfortable beds" frequently mentioned. However, the same cannot be said for the sofa bed, which some found less comfortable. Pillow comfort seems to be an area for improvement with several guests noting they were too soft and uncomfortable. While some guests found the mattresses to be firm, others described them as too soft or not super comfortable. Preferences for mattress firmness varied, but the overall sentiment leans towards a need for more consistency in bed and pillow comfort.

Cleanliness
Hotel Villa Kaylaka receives commendations for its commitment to cleanliness with many guests noting very clean and spotless rooms. Reviews highlight the rooms as clean, large and welcoming, contributing to an overall comfortable environment. Despite a few mentions of cleaning issues, the positive feedback generally emphasizes the hotel's meticulous attention to maintaining a high standard of cleanliness. Rooms are described as very nice and good, reinforcing the impression that cleanliness is a priority at Hotel Villa Kaylaka. Guests also appreciate the large rooms with great views, adding to the positive experience.

Staff
Hotel Villa Kaylaka boasts an impressive reputation for its exceptional staff, consistently described as friendly, kind and attentive. Many guests highlight the reception staff, praising their helpfulness and welcoming nature. The professionalism and responsiveness of the team stand out with several reviews noting the staff's readiness to assist at all times.

The overall atmosphere is enhanced by the staff's politeness and the warm, hospitable environment they create. Specific mentions of management highlight their willingness to go the extra mile, such as arranging transportation for guests. While language barriers occasionally present a challenge, the overwhelmingly positive demeanor and service-oriented attitude of the staff manage to leave a lasting, favorable impression.

In summary, the staff at Hotel Villa Kaylaka are frequently cited as a key element contributing to a pleasant stay with their friendly and professional behavior making guests feel genuinely welcome and cared for.

Spa
The spa experience at Hotel Villa Kaylaka has received mixed reviews from guests with numerous mentions of both positive and negative aspects. Many guests appreciated the cleanliness and privacy of the small but functional spa area, often highlighting its jacuzzi, sauna, hotbeds and hydro massage features as exceptional and very good. This intimate setup seems best suited for small groups, as it becomes crowded with more than four people. There were some comments that the spa could use improvements and that steam baths were not available, which might be disappointing to some visitors. Nevertheless, the consistent availability of hot water and the relaxing atmosphere in the individual spa area were praised. However, a few guests encountered issues with spa accessibility and suggested it was a restricted and compact space rather than a full-fledged spa.

Pool
Hotel Villa Kaylaka's pool area receives favorable remarks from guests for its appealing setup and features. The outdoor pool, complemented by a jacuzzi, offers a picturesque view overlooking the lake, making it a serene spot for relaxation. Visitors anticipate the summer season when both the main pool and children's pool become highlights with many expressing eagerness to enjoy these amenities. However, some reviews note that the water can be on the colder side, suggesting that a heated pool would be beneficial during the winter months. Despite this, the pool area with its adjoining restaurant, garden and consistent maintenance, is a significant attraction for guests.


Yes, Hotel Villa Kaylaka has pool(s) that belong to one or more of the following categories: Infinity Pool, Outdoor Pool.

Yes, a spa is available at Hotel Villa Kaylaka. For more information, read the answers to the Spa questionnaire

No, Hotel Villa Kaylaka doesn't allow dogs.

No, parking facilities aren't available at Hotel Villa Kaylaka.

No, Hotel Villa Kaylaka doesn't have a gym.

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