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Embassy Suites Pittsburgh-Downtown

Pittsburgh , 535 Smithfield Street (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, the Embassy Suites Pittsburgh-Downtown is a great option for business travelers and conference-goers due to its convenient location and excellent facilities. Parking is easy with efficient and friendly valet service and the sky top check-in is a unique feature with amazing food and drinks available at the bar. Guests also receive complimentary cocktails included with their stay. While there are some minor downsides such as an additional charge for parking and a temporary insurance charge, these are to be expected in a busy city center. Room service and breakfast options could use improvement, but the rooms themselves are safe and secure with key card access required. Some guests noted that staffing in certain areas could be improved, but overall this hotel is a solid choice for a quality stay in Pittsburgh.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Room Types

King Studio Suite This suite features a sitting area, desk, refrigerator, microwave, air conditioning, coffeemaker and large flat-screen cable TV.

King Suite This suite features a sitting area, desk, refrigerator, microwave, air conditioning, coffeemaker and large flat-screen cable TV.

One-Bedroom King Suite with River View This suite features a sitting area, desk, refrigerator, microwave, air conditioning, coffeemaker and large flat-screen cable TV.

One-Bedroom King Suite This suite features a sitting area, desk, refrigerator, microwave, air conditioning, coffeemaker and large flat-screen cable TV.

One-Bedroom King Suite - Mobility Accessible with Roll In Shower This suite features a sitting area, desk, refrigerator, microwave, air conditioning, coffeemaker and large flat-screen cable TV.

One-Bedroom King Suite - Hearing Accessible This suite features a sitting area, desk, refrigerator, microwave, air conditioning, coffeemaker and large flat-screen cable TV.

Two-Bedroom Suite with Two King Beds This suite features a sitting area, desk, refrigerator, microwave, air conditioning, coffeemaker and large flat-screen cable TV.

Queen Suite with Two Queen Beds This suite features a sitting area, desk, refrigerator, microwave, air conditioning, coffeemaker and large flat-screen cable TV.

One-Bedroom Queen Suite with Two Queen Beds with River View - Hearing Access This suite features a sitting area, desk, refrigerator, microwave, air conditioning, coffeemaker and large flat-screen cable TV.

One-Bedroom Queen Suite with Two Queen Beds with River View This suite features a sitting area, desk, refrigerator, microwave, air conditioning, coffeemaker and large flat-screen cable TV.

One-Bedroom Queen Suite with Two Queen Beds This suite features a sitting area, desk, refrigerator, microwave, air conditioning, coffeemaker and large flat-screen cable TV.

One-Bedroom Queen Suite with Two Queen Beds with Roll In Shower This suite features a sitting area, desk, refrigerator, microwave, air conditioning, coffeemaker and large flat-screen cable TV.

One-Bedroom Queen Suite with Two Queen Beds - Hearing Accessible This suite features a sitting area, desk, refrigerator, microwave, air conditioning, coffeemaker and large flat-screen cable TV.

About Embassy Suites Pittsburgh-Downtown

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Guest Reviews

8.2

Very Good

Location

Embassy Suites Pittsburgh-Downtown boasts a great location right in the heart of the city, making it the perfect choice for those who wish to stay in the midst of the action. The hotel is located within walking distance to many restaurants, the PPG paints arena, the Cultural Arts District and Market Square. Guests also appreciated the beautiful view of the city from their rooms, as well as the hotel's cool and modern contemporary style. The location was convenient for walking to most attractions and the bus system was easy to navigate. However, some guests did mention that there was a homeless encampment across the street and that parking in a public garage across the street was a hassle. Nonetheless, security walking back to the hotel at night was reassuring and guests loved being in walking distance to most attractions. All in all, the hotel's location, architecture and proximity to restaurants and attractions make it an excellent choice for those visiting Pittsburgh.

Breakfast

Embassy Suites Pittsburgh-Downtown offers a breakfast that guests rave about in their reviews with many describing it as amazing and the best they've ever had. The kitchen staff do a great job preparing a great selection of options, including made-to-order omelets and the friendly staff make the experience even better. Guests also love the complimentary happy hour with drinks and snacks and the nutritional choices available. While some guests found the breakfast confusing or subpar, many others loved it and found it to be a highlight of their stay. Overall, the breakfast at Embassy Suites Pittsburgh-Downtown seems to be a wonderful amenity included with your stay.

Rooms

Embassy Suites Pittsburgh-Downtown offers spacious and clean hotel rooms that are perfect for families or solo travelers. Guests can enjoy the stunning views of the river and city skyline from their large windows. Despite the building's historical significance, the modern and stylish rooms are in great shape. Many guests were impressed with the room layout, comfortable beds and additional amenities like luggage racks and extra pillows. However, some guests reported issues with cleanliness, such as hair and mold in the shower, dirty walls and soiled bedding. Also, some guests mentioned that the hotel did not provide daily housekeeping services or necessary amenities, like glassware or proper bedding for pull-out sofas. Despite the few negative reviews, most guests enjoyed the spacious and comfortable rooms at Embassy Suites Pittsburgh-Downtown.

Beds

Guests staying at Embassy Suites Pittsburgh-Downtown can expect a comfortable and pleasant stay with luxurious bedding in their rooms. The majority of guests raved about the comfort of the beds, which were described as super comfortable, comfy and ensuring a good night's rest. Guests also appreciated the presence of pillows and bedding that were soft and inviting, contributing to a peaceful and restful stay. Despite a few complaints about hard beds or lack of pillowcases, guests generally enjoyed the rooms, which were spacious with plenty of room for families or groups. While some were disappointed with the number of towels provided in the room, this did little to detract from the overall experience of the comfortable and inviting setting at Embassy Suites Pittsburgh-Downtown.

Cleanliness

Embassy Suites Pittsburgh-Downtown is a great option for those looking for a clean and cozy place to stay in the heart of Pittsburgh. Most guests found the hotel to be very clean and comfortable with friendly staff. Rooms were spacious and well-maintained and guests appreciated the convenience of the nearby parking garage. However, some reviews noted that the lobby and hallways could have been cleaner and a few guests had issues with dirty rooms or inadequate housekeeping. Despite these minor criticisms, the overall impression was that the hotel was clean and well-maintained.

Staff

The Embassy Suites Pittsburgh-Downtown hotel has a reputation for having a friendly and personable staff. Many guests noted that they were consistently greeted with a warm welcome and that the hotel was always clean. The bartenders and valet parking attendants were also praised for their exceptional service. Although there were a few negative comments about unhelpful staff, the majority of guests commented on the good service provided by the friendly and efficient staff. The front desk staff received particular praise for their professionalism with many guests noting that they were knowledgeable and accommodating. Many guests also mentioned specific staff members by name, such as James and Charlene, for going above and beyond to make their stay enjoyable. Despite some comments about short staffing and unresponsive reception desks, most guests had positive experiences with the staff at Embassy Suites Pittsburgh-Downtown.

Pool

The Embassy Suites Pittsburgh-Downtown boasts an indoor pool that has certainly been appreciated by guests. Families particularly seemed to enjoy the pool with kids expressing their love for the pool and its great amenities. The pool on the top floor has been especially popular amongst children. Though one guest did encounter a chlorine burn and some irritation to their lungs, most guests seemed to have been very impressed with both the pool and gym area at the hotel. Despite some unexpected closures, guests have enjoyed the nice, indoor pool during their stay.

Family

Families looking for a memorable stay in Pittsburgh will love Embassy Suites Pittsburgh-Downtown! The hotel has decent size suites that fit families of all sizes. Even if you have a toddler or a teenaged daughter who needs her own room, this hotel has got you covered. However, the housecleaning services at the hotel are limited and the guest must request new towels, cups and coffee. But don't worry, the hotel staff is always ready to help even if they seem irritated sometimes. The hotel is in a good location and offers a good breakfast with kid-friendly options every morning. The highlight of the stay is the pool located on the top floor, which was a hit with the kids! Despite some issues with the AC, the large rooms were perfect for families of five. One guest even messaged the hotel to ask for a crib for their 7-month-old daughter and the hotel staff was happy to assist. So, pack your bags and head over to Embassy Suites Pittsburgh-Downtown for a wonderful family vacation!

Business

The Embassy Suites Pittsburgh-Downtown is a great choice for business travelers due to its convenient location and excellent facilities. Valet parking is easy and efficient and the friendly valet team provides exceptional service. The sky top check-in is a unique feature with amazing food and drinks available at the bar. The hotel also offers room service and complimentary cocktails, included with your stay. While there are some minor downsides, such as an additional charge for parking and a temporary insurance charge, these are to be expected in a busy city center. Guests also noted that the front desk/concierge can be inconsistent with their service, but overall the hotel is a great option for conference-goers and business travelers. The rooms themselves are safe and secure with key card access required to access the floors. While the room service menu could use more variety, breakfast could also be improved as it was only a brown bag or premade option. Additionally, some guests noted that staffing in certain areas of the hotel, such as valet and breakfast, could be improved. Despite a few hiccups, the Embassy Suites Pittsburgh-Downtown is a solid choice for guests looking for a quality stay in Pittsburgh.

Yes, Embassy Suites Pittsburgh-Downtown has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Embassy Suites Pittsburgh-Downtown.

No, Embassy Suites Pittsburgh-Downtown doesn't allow dogs.

No, parking facilities aren't available at Embassy Suites Pittsburgh-Downtown.

Yes, Embassy Suites Pittsburgh-Downtown has a gym.

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