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Summary of reviewsHotel Solar do Império in Petropolis is highly praised by guests for several notable attributes. The hotel's exceptional location in the heart of the city allows visitors easy access to key historical and cultural sites without the need for a car. Guests appreciate the proximity to museums, the cathedral and various dining options, all while enjoying a serene atmosphere with well-kept gardens and classic architecture.
The hotel's breakfast experience is frequently described as excellent, offering a variety of freshly prepared options such as omelets and waffles with the flexibility to dine anywhere on the property. Although some guests noted occasional repetitiveness and slow service, the overall sentiment is overwhelmingly positive. The dining experience extends to dinner with the on-site restaurant lauded for its high-quality food, especially the fondue and its tasteful ambiance and decoration.
Rooms at Hotel Solar do Império are commended for their spaciousness and elegant decor, blending historical charm with modern comforts. Guests highlight the comfortable beds and the overall cleanliness of the accommodations. Despite minor issues such as street noise and occasional musty smells, the rooms are generally well-maintained and offer a beautiful and inviting stay.
The staff's exceptional service stands out in guest reviews with the team frequently described as helpful, polite and attentive. This high level of customer care enhances the overall guest experience, making visitors feel valued and well-cared for during their stay.
While the WiFi service receives mixed reviews with some guests experiencing connectivity issues, the hotel's other amenities, such as parking, pools and spa services, garner mostly positive feedback. The pools, particularly the heated indoor pool, provide a cozy and relaxing option, although some find them small.
However, accessibility poses a challenge, particularly for guests with disabilities, due to the presence of many stairs and stone paths and the absence of ramps and elevators. Despite this drawback, the hotel's adherence to strict hygiene protocols, particularly during the Covid-19 pandemic, is commendable.
Overall, Hotel Solar do Império is celebrated for its strategic location, excellent dining, elegant rooms and exceptional service, making it a preferred choice for those looking to immerse themselves in the historical charm of Petropolis. Show more
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Categories
Hotel for Honeymoon
This luxury hotel offers accommodation across two heritage properties. Suites are traditionally dressed and boast heritage features and king-size beds with high-quality linens; book a luxury suite for a four-poster bed and private balcony. It also has a garden and pool.
Hotel with Spa
Features a spa, sauna, and indoor/outdoor pools. It is a charming 19th-century property located in Petrópolis.
Family Friendly Hotel
The hotel's location on Av. Koeler places families near the city's historical center, providing opportunities for cultural exploration. It is close to the Imperial Museum of Brazil.
Hotel with Swimming Pool
This hotel features two swimming pools, family rooms and is located in a prestigious area of Petrópolis. It offers accommodation across two heritage properties with traditionally dressed suites. Guests can enjoy a range of amenities including a spa, a sauna, a fitness centre, and a restaurant serving regional specialities.
Indoor Pool Outdoor Pool
Business Hotel
This hotel offers meeting and event spaces, valet parking, and is highly rated by corporate travelers. It features a full-service spa and wellness center, dual indoor and outdoor pools, and an on-site restaurant with regional cuisine, providing a blend of business and relaxation amenities.
Hotel with Parking
This highly-rated hotel offers complimentary private parking and free valet parking, providing secure and convenient options for guests arriving by car. Its status as a prominent hotel suggests ample parking facilities.
Accessible Hotel
This hotel provides wheelchair access and has a lift for accessibility.
Hotel with Gym
Features both indoor and outdoor pools, a well-equipped spa and wellness center, a steam sauna, and a modern fitness center. It offers a comprehensive approach to fitness and relaxation.
3-Star Hotel
This hotel offers a blend of historical charm and modern comfort. It features an outdoor pool, a fitness center, and a restaurant, providing guests with ample opportunities for relaxation and recreation. Its central location allows for easy access to Petrópolis' main attractions.
Hotel with Indoor Pool
This historic hotel offers a heated and covered indoor pool within its spa area, complemented by dry and steam saunas. It provides a refined and comfortable environment for guests seeking relaxation and aquatic leisure.
Hotel near Nightlife Spots
Hotel with Outdoor Pool
Room Types
Real SuiteThe Royal Suites are located in the main building and are larger than the Imperial Suites. Fitted with an wooden floor, these suites are equipped with a king size bed, LCD TV, a DVD player, split air conditioning and a minibar, that can be customize by the guest.
Imperial SuiteThe Imperial Apartments are located in the main building. Fitted with a carpeted floor, these apartments are equipped with a king size bed, LCD TV, a DVD player, split air conditioning, and a refrigerator, that can be customize by the guest.
Colonial SuiteThe Colonial Suites are located in the annex building and are very spacious. Fitted with an wooden floor, these suites are equipped with a king size bed, LCD TV, a DVD player, split air conditioning and a minibar, that can be customize by the guest.
Please note that in this category, some units may be less quiet than the others.
Suite MasterThis air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower. This suite has a wardrobe, parquet floors and a flat-screen TV with streaming services. The unit has 3 beds.
Guest Reviews
9.1
Excellent
Location
Hotel Solar do Império boasts an extraordinary location in the heart of Petropolis, offering guests unparalleled access to the city's main historical and cultural attractions. Situated centrally, visitors can explore nearby museums, the cathedral, the wax museum, Santos Dumont's house and numerous other significant sites on foot. The hotel's position allows for easy access to a variety of dining options, including the Bohemia bar and several excellent restaurants. Despite being in a bustling area, the hotel retains a serene atmosphere, enhanced by its well-kept gardens and period architecture.
Many guests have noted the convenience of exploring the historical city center without the need for a car, emphasizing the ease of visiting the Imperial Museum, Crystal Palace and Liberty Square. The proximity to Teresa Street and Koeler Avenue further underscores the strategic location of this iconic hotel. Though some reviews mention occasional noise due to its central setting, the ease of access to tourist hotspots more than compensates for this minor drawback.
Overall, the superb location is frequently highlighted as one of the hotel's standout features, complemented by spacious rooms and a wonderful breakfast, solidifying Hotel Solar do Império as a prime choice for those looking to experience the historical charm of Petropolis.
Breakfast
Hotel Solar do Império's breakfast offerings generally receive high praise from guests, who frequently describe it as excellent, wonderful and delicious. Many appreciate the flexibility to enjoy breakfast anywhere in the hotel and at any time, which adds a layer of convenience and luxury to their stay. The breakfast service includes an à la carte menu with a variety of freshly prepared hot options like omelets, tapiocas and waffles, contributing to its high marks for quality and taste.
However, guests have noted some areas for improvement. There are occasional mentions of the breakfast being repetitive and lacking in variety with a few guests expecting a broader selection of options given the hotel's prestige and price point. Another common critique is the slow service with some guests experiencing significant wait times for their food.
Despite these critiques, the overwhelming sentiment is positive with many guests lauding the breakfast as one of the best they've ever had. The ability to dine in different locations like the garden enhances the experience, making breakfast at Hotel Solar do Império a memorable part of the stay.
Dinner
Nestled within the charming Hotel Solar do Império, the on-site restaurant has garnered impressive reviews from guests, praising both its ambiance and culinary offerings. Many found the restaurant to be very good, pleasant and unique, especially highlighting its tropical-themed murals which add to the overall dining experience. The quality of the food is frequently described as excellent with some even considering it the best and most refined in the city.
Guests consistently mentioned the culinary expertise with delight, noting that the food is sensational and that the menu offers great options and variety. The restaurant's fondue particularly stood out with some guests labeling it as sensational and delicious. The ambiance is often termed as high-end and wonderfully decorated, contributing further to an excellent dining experience.
The restaurant also boasts of high-quality service with the staff being exceptionally praised for their attentiveness. Despite a few mentions of slow service and some disappointments over the fondue dinner, overall feedback regarding the restaurant remained overwhelmingly positive. According to the reviews, the restaurant represents a major highlight of the hotel, earning a reputation for its excellent meals and unique dining atmosphere.
Rooms
Hotel Solar do Império offers a blend of historical charm and modern comfort with rooms that repeatedly impress guests with their spaciousness and elegance. Visitors frequently highlight the large, comfortable rooms adorned with imperial-style furniture and beautiful paintings, evoking a sense of stepping back in time. The bedding and mattresses receive high praise for their comfort, contributing to a restful stay.
Rooms are consistently described as clean and well-maintained with a particular mention of the excellent room size and beautiful decor. Many note the charming atmosphere, enhanced by well-preserved facilities and thoughtfully preserved historical elements. Guests appreciate the modern touches amidst the historical backdrop, such as well-functioning amenities and spotless cleanliness.
Despite the many positives, some guests note issues such as noise from the street and occasional musty smells. Additionally, a few reviews mention that some rooms could benefit from better soundproofing. Nevertheless, the overall feedback is overwhelmingly positive with many guests emphasizing the beauty, spaciousness and comfort of the accommodations, making it a worthy choice for those willing to indulge in a luxurious stay in Petropolis.
Beds
Guests consistently praise the quality of the beds at Hotel Solar do Império, frequently highlighting their size and comfort. Many guests describe the beds as huge, super comfortable and excellent, often accompanied by high-quality, luxurious linens. King-size beds are a notable feature, adding to the overall comfort and satisfaction. The bedding is often noted to be soft, warm and fragrant, contributing to a pleasant sleeping experience. While a few isolated comments mention the need for more frequent changes of bed sheets and an occasional issue with the bed quality, the overwhelming sentiment reflects a high level of comfort and satisfaction with the beds, enhancing the overall impression of comfort at the hotel.
Cleanliness
Hotel Solar do Império is praised for its exceptional cleanliness and strict hygiene protocols. The establishment consistently maintains a high standard of cleanliness with spotless and immaculately maintained rooms and facilities. Guests frequently note the impeccable and perfect cleanliness throughout the hotel, from the accommodations to common areas. The hotel's attention to cleanliness is evident in the well-maintained and sanitized spaces, reflecting their commitment to following hygiene protocols, including Covid-specific measures.
However, some reviewers pointed out minor areas for improvement. These include occasional issues with not cleaning rooms daily, some surfaces not being spotless and a few rooms having an odor of old items. A few mentions were made about the need for enhanced room and surface cleaning. Still, these critiques were outweighed by numerous affirmations of the hotel's dedication to cleanliness.
The hotel's beautiful environment and very clean facilities contribute significantly to its welcoming atmosphere. While some structures and common areas require maintenance and conservation, these aspects do not majorly detract from the overall guest experience. The staff and the excellent service further add to the positive reviews, making Hotel Solar do Império a well-regarded destination for travelers seeking a pristine and hygienic stay.
Staff
Hotel Solar do Império has earned high praise for its staff from numerous guest reviews. The hotel's personnel are consistently described as helpful, polite and attentive, making it clear that excellent customer service is a top priority. Guests frequently highlight the friendliness and professionalism of the staff, noting their readiness to assist with any needs or special requests.
The quality of the service provided is often emphasized with many mentioning the remarkable politeness and courtesy of the team. This extends across various roles within the hotel, from the reception to the restaurant, where the attentiveness and exceptional service of the waitstaff have been particularly noted.
Despite a few isolated incidents of grumpiness or slow service, the overwhelming consensus is that the staff at Hotel Solar do Império are highly competent and dedicated. The exceptional hospitality, warm and welcoming reception and well-trained personnel contribute significantly to the positive experience of staying at this hotel.
In summary, the staff at Hotel Solar do Império are lauded for their exceptional service, attentiveness and professional demeanor, making guests feel valued and well-cared for during their stay.
Wi-Fi
The WiFi experience at Hotel Solar do Império presents a mixed bag for its guests. On the positive side, several reviewers find the WiFi to be good, working well and even describe it as great and powerful. However, a significant number of guests have found the WiFi lacking with reports of weak signals, poor connectivity and difficulties accessing streaming sites. Issues such as the Wi-Fi not working properly or being very disappointing are frequently mentioned. Despite some positive feedback, it seems that the hotel has room for improvement in its WiFi service to meet the expectations of all its guests.
Spa
Hotel Solar do Império's spa services have generally received positive feedback from guests. Many reviewers have praised the massage offerings as amazing, wonderful and excellent with some particularly noting the reasonable pricing of the services. The spa provides a variety of good massage options, including popular massotherapy. Guests have also highlighted the beautiful and peaceful gardens adjacent to the spa, enhancing the overall relaxation experience.
However, there have been mentions of the spa area being small and occasionally disorganized. One reviewer felt overcharged for a massage. Despite these critiques, the prompt attention at the spa has been appreciated by visitors, contributing to a mostly favorable impression of the spa services at Hotel Solar do Império.
Pool
The guest reviews of 'Hotel Solar do Império' highlight a mix of opinions about the hotel's pool facilities with a predominance of positive remarks about the heated pool. The heated pool is frequently described as cozy, delightful and excellent for relaxation. Guests appreciate its availability around the clock and the added benefit of a sauna. Many found the heated pool to be very nice or even wonderful, though some stated it could be warmer or better maintained.
Nonetheless, there are consistent mentions that the heated pool is small with several guests pointing out insufficient cleaning and the presence of insects or inadequate care. While the covered pool area is praised for being cozy, it could be chilly and sometimes lacks proper night lighting.
The outdoor pool, although beautiful and well-maintained, is also noted to be small and more decorative with some feeling it wasn’t inviting enough for a swim or lacked privacy. Overall, while the heated pool garners positive feedback for its functionality, the size and maintenance are areas for improvement.
Parking
Hotel Solar do Império offers convenient and reliable parking facilities for its guests, making it easy and accessible to leave the car and explore the surroundings on foot. The parking availability is generally adequate with ample space to park the car. The hotel provides free parking, which is a notable advantage. Despite occasional instances when the parking lot may become crowded, particularly during lunchtime, most guests find the parking options satisfactory and easy to use. However, some have noted that parking can be difficult at times and there were a few mentions of the parking being insufficient. Overall, the general consensus is that the parking at Hotel Solar do Império is a positive aspect of the guest experience.
Accessible
Hotel Solar do Império presents significant challenges in terms of accessibility for guests with disabilities. The hotel features many stairs and stone paths, which make it difficult to navigate with baby strollers and wheelchairs. There are no ramps and the existing ones are slippery. Additionally, the absence of an elevator poses a problem for elderly guests and individuals with special needs. Overall, the accessibility is poor and could use considerable improvement.
On a positive note, the hotel has demonstrated a strict adherence to covid-19 protocols. Staff diligently follow social distancing rules during meals and the hygiene measures exceed recommended standards, ensuring a safe environment for all guests.
Outdoor Pool
'Hotel Solar do Império' offers a charming outdoor area that guests have found very pleasant. The outdoor pool, while consistently noted as small and even described as tiny by some, is maintained well and kept clean. Despite its size, which sometimes leads guests to view it more as decorative, the presence of an additional, smaller indoor pool provides an alternative option. Overall, the pool experiences are positive with the regular and heated pool options both being highlighted as well-maintained features.
Indoor Pool
The indoor heated pool at Hotel Solar do Império offers a cozy and delightful experience, especially pleasant in the evening or on rainy days. Guests appreciate the convenience of having a heated pool available 24/7, providing a moment of relaxation at any time. However, some reviews highlight the need for improvements, particularly in terms of water temperature and sealing, as well as addressing cleaning issues. Despite these concerns, the heated pool remains a unique and enjoyable feature for guests seeking comfort and relaxation during their stay.
Honeymoon
Hotel Solar do Império provides an exceptional experience for couples celebrating special occasions such as honeymoons and anniversaries. Guests are often delighted with thoughtful surprises like sparkling wine, sweets and muffins upon arrival. These special gestures help create a very romantic atmosphere, making it an ideal choice for a perfect honeymoon location. The hotel staff goes above and beyond to ensure a memorable stay, adding unique touches that enhance the celebrations for couples.
Yes, Hotel Solar do Império has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Solar do Império.
No, Hotel Solar do Império doesn't allow dogs.
Yes, parking facilities are available at Hotel Solar do Império.