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Summary of reviewsHoliday Inn Express Peterborough by IHG, receives high marks from guests for a comfortable, convenient and clean stay. Its location is deemed strategic and well-suited for travelers needing proximity to the A1 motorway, ensuring easy access to Peterborough’s city center and the East of England Showground. Despite its closeness to major roads, the hotel maintains a quiet environment, making it ideal for restful overnight stays. Guests frequently commend the hotel for its value for money, cleanliness and helpful staff.
The breakfast offerings at the hotel are consistently praised for their quality, variety and value. Guests appreciate the self-serve buffet, which includes options like a full English breakfast, cereals, fruits and gluten-free choices. The breakfast is often described as excellent, superb and substantial with many valuing its inclusion in the room rate. The breakfast room’s cleanliness and the staff's accommodating nature further enhance the experience.
The dinner experience presents mixed reviews due to limited menu options and occasional quality issues, prompting guests to explore nearby dining alternatives, including the adjacent Harvester restaurant. However, some items like vegetarian sausages and veg burgers receive positive remarks and the service is generally found to be great.
Rooms at the hotel are praised for their cleanliness and comfort, particularly the spacious family rooms. They are well-equipped with modern amenities, comfortable beds and clean bathrooms. Although minor inconveniences such as room temperature issues and limited decor variety are noted, they do not significantly detract from the overall positive experience.
A consistent highlight across reviews is the hotel's exceptional cleanliness, maintained both in the rooms and common areas. The diligence of the cleaning staff ensures a spotless environment, contributing to a welcoming stay.
The staff at Holiday Inn Express Peterborough receive frequent praise for their friendliness, attentiveness and professionalism. Guests appreciate the staff’s efforts to go above and beyond, creating a hospitable and supportive environment.
WiFi services are generally reliable, especially in public areas with free access meeting the needs of most travelers. However, a few guests encountered minor connectivity issues.
Parking is another positive aspect with free, ample spaces available in front of the hotel. Though busy periods can sometimes make finding a spot challenging, the overall experience is hassle-free.
The hotel is family-friendly, offering large family rooms, a quiet atmosphere and proximity to local amenities. Families find the breakfast accommodating and the check-in process straightforward, though some report minor issues with room space and ventilation.
Comfortable beds are a standout feature, enhancing the restful stay, although sofa beds receive mixed reviews. Overall, the beds contribute significantly to guest satisfaction.
As a three-star establishment, Holiday Inn Express Peterborough offers excellent value for money with clean, comfortable accommodations, friendly staff and adequate amenities, making it an optimal choice for short stopovers and budget-conscious travelers. Show more
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Family Friendly Hotel
This hotel provides a family-friendly environment with free parking and a complimentary buffet breakfast. It is conveniently located near family attractions like Ferry Meadows Country Park and Railworld Wildlife Heaven.
Dog Friendly Hotel
This hotel welcomes pets and provides food and water bowls. It is conveniently located near family-friendly attractions and offers spacious outdoor areas for pets to play. Pets of any size are allowed for an additional fee.
Hotel with Parking
This Holiday Inn Express offers free parking for guests. Remember to register your car on the YourParkingSpace terminal.
Accessible Hotel
This hotel is listed as one of the best accessible hotels in Peterborough.
3-Star Hotel
This hotel is located near the East of England Showground and offers comfortable rooms. It includes complimentary wireless internet, a flat-screen television, and coffee/tea making facilities.
Hotel Taking Steps Towards Sustainability
Business Hotel
Room Types
Standard Room with Free Hot Breakfast
A standard twin or double room will be allocated to you on arrival at the hotel's discretion. Your room and bedding preference is purely a request and not guaranteed.
Double Room with Free Hot Breakfast - AccessibleA wheelchair accessible room suitable for up to 2 adults. This spacious room has a double bed, wider doorways and visual fire alarm. The bathroom facilities have been adapted for accessible needs and includes a roll-in shower, emergency cord, raised toilet and lowered sink.
The room also offers free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.
Standard Double Room with Sofa Bed and Free Hot BreakfastA family room suitable for up to 2 adults and 2 children aged under 12 years. The room features a double bed and pull-out sofa bed, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.
If you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.
Standard Twin Room with Free Hot BreakfastA twin room suitable for up to 2 adults. This room features 2 single beds, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.
Standard Double Room with Free Hot BreakfastProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a seating area, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Holiday Inn Express Peterborough by IHG, is highly praised for its strategic location, especially for travelers needing proximity to the A1 motorway. Visitors appreciate its convenience as an ideal stopover for journeys along the highway, citing its quiet environment despite being close to major roads. The hotel garners positive feedback for its easy access to the East of England Showground, making it suitable for event attendees.
The location also receives commendations for being near Peterborough’s city center, yet situated in a tranquil area, offering a balance between accessibility and peace. Guests find it simple to locate and convenient for a variety of needs, whether for visiting local attractions, attending nearby events or just requiring a restful overnight stay. Additionally, the hotel is recognized for its value for money, cleanliness and helpful staff, all contributing to a pleasing and practical choice for many travelers.
Breakfast
The breakfast offerings at the Holiday Inn Express Peterborough by IHG, have garnered mostly positive feedback from guests. Primarily praised for its quality, variety and value, the self-serve buffet provides a substantial start to the day with ample choices, including a full English breakfast, cereals, fruits, croissants and more. Many reviews emphasized the excellent, fresh and hot food, along with the prompt replenishment of items, ensuring a well-stocked buffet. Guests appreciated the inclusion of breakfast in the room rate, highlighting it as a significant perk.
Notably, the breakfast was described as very good, brilliant and even superb by several patrons. The early breakfast options and accommodating staff were also beneficial for those with busy schedules. The hot chocolate machine, crispy bacon and gluten-free options added to the variety and quality that many guests enjoyed. The breakfast room was noted for its cleanliness and the friendly, helpful attitude of the staff.
However, some feedback pointed out areas for improvement, such as the desire for more egg options and occasional delays in refilling hot food. A few guests found the breakfast basic or lacking in variety. Despite these minor criticisms, the overall sentiment indicates that guests found the breakfast experience at this hotel to be thoroughly satisfying and a great value for the price.
Dinner
Holiday Inn Express Peterborough provides a mixed culinary experience for its guests. The dinner situation at the hotel is varied with reviews suggesting that while some items like the vegetarian sausages and the veg burger are commendable, the overall menu options are limited. Guests have found the food to be reasonably priced and the service to be great. However, the absence of a fully functioning restaurant has led many to seek alternative dining options such as the adjacent Harvester restaurant, which offers decent burgers and BBQ dishes.
The limited variety of drink options at the bar and occasional issues with food presentation and quality, such as soggy chips and incorrect mains, have been notable downsides. The evening menu, primarily featuring pizzas, has left some guests unsatisfied, requiring them to look elsewhere for meals. The restaurant's not-so-frequent closures due to staffing shortages have also been an inconvenience, pushing guests to drive to nearby dining options.
On a positive note, breakfast at the hotel receives better feedback with several guests highlighting the good variety and quality of the morning offerings, including a simple yet satisfying spread. Despite some issues like the occasional lack of cooked food options or breakfast items running out, the general consensus is that the breakfast provides a decent start to the day.
In conclusion, while the dining experience at Holiday Inn Express Peterborough presents mixed reviews, the convenience of having the Harvester restaurant next door offers a reliable alternative for guests looking for more diverse meal options.
Rooms
Holiday Inn Express Peterborough by IHG, receives high marks from guests for its clean and comfortable rooms. Families appreciate the spaciousness of the family rooms, which are notably large and well-suited for accommodating parents with children. Guests frequently highlight the rooms' cleanliness, which is maintained daily, contributing to an overall sense of tidiness and comfort.
Modern amenities are praised with rooms being well-equipped and practical, featuring comfortable beds and necessary facilities like effective heating, adjustable settings and clean bathrooms. Some visitors note minor inconveniences such as occasional issues with room temperature, lighting and the availability of plug sockets, but these did not significantly detract from their overall positive experiences.
Despite some remarks about basic decor and small room sizes for larger families, guests generally find the room sizes adequate and appreciate the quiet, cozy atmosphere. The bathrooms receive positive mentions for their cleanliness and functionality, though there were isolated comments about minor maintenance issues.
In conclusion, guests find the rooms at Holiday Inn Express Peterborough clean, comfortable and functional, providing good value for money and a pleasant stay for both short and extended visits.
Beds
At the Holiday Inn Express Peterborough by IHG, guests frequently highlight the exceptional comfort of the beds. Many reviews consistently describe the beds as comfy, comfortable and even super comfortable, emphasizing the pleasant experience of sleeping on them. The rooms are reported to have beds that are not only comfortable but also clean and furnished to a good standard, adding to the overall comfort of the stay.
While most guests find the bedding comfortable, there are occasional critiques about the pillows being either too hard or too high and some mention issues with the duvet being too warm. However, the general sentiment leans heavily towards satisfaction with numerous mentions of the beds being great, lovely and even incredible.
Negative feedback is noted, particularly regarding the sofa beds, which several guests found uncomfortable, likening them to feeling every spring or being hard as rocks. A few guests also pointed out isolated issues such as slight discomfort with the mattresses or the bed linen being small and uncomfortable.
Overall, the hotel beds at Holiday Inn Express Peterborough garner high praise for their comfort, contributing significantly to a pleasant and restful stay, despite a few isolated issues.
Cleanliness
The recurring theme of cleanliness prominently stands out in the reviews of the Holiday Inn Express Peterborough by IHG. Guests consistently describe the hotel as "spotlessly clean," emphasizing the high standards of hygiene maintained throughout the premises. The rooms are frequently praised for being "clean and tidy," and "very comfortable," contributing to an overall positive experience.
Common areas, such as the reception and public spaces, are similarly noted for their immaculate condition, suggesting regular and thorough cleaning practices. The cleaning staff and room service receive commendations for their diligent work, often described as "scrupulously clean." Even outside areas of the hotel are maintained to a high standard, ensuring a pleasant environment for guests.
While a few comments mention minor issues like "shower grouting" and "bathroom carpet cleanliness," they are substantially outweighed by the numerous mentions of the hotel’s exceptional cleanliness. This consistent feedback assures potential guests of a reliably clean and welcoming stay at this Holiday Inn Express location.
Staff
The guest reviews for the Holiday Inn Express Peterborough consistently underscore the excellent quality of the hotel staff. Travelers highlight their experiences with warm, welcoming and extremely friendly hotel personnel. The reviews describe the staff as not only courteous and professional but also very attentive and efficient in meeting guests' needs. Positive mentions include the helpfulness and responsiveness of the receptionists, who often go above and beyond to ensure a pleasant stay. Words such as "fantastic," "brilliant," and "wonderful" frequently appear, showcasing a general satisfaction with the staff’s service.
The attentive nature of the housekeeping and room service teams contributes to an overall clean and pleasant environment. On several occasions, guests noted how the staff handled special requests seamlessly and attended to issues swiftly. Despite some comments about certain staff appearing overworked, the overarching sentiment is one of appreciation for the friendly and supportive staff members who often make a considerable difference in the quality of the stay. The hotel management particularly receives commendation for fostering such a welcoming ambiance.
Overall, the consistent high praise for the staff highlights their dedication to providing excellent service, making the Holiday Inn Express Peterborough a standout choice for visitors seeking a hospitable and supportive environment during their travels.
Wi-Fi
The Holiday Inn Express Peterborough by IHG, generally offers a satisfactory experience regarding its WiFi services. Guests frequently mentioned that the WiFi is both free and reliable, especially in public areas of the hotel. Many reviews highlight the WiFi network as being good and working well with some guests finding it excellent for both TV viewing and laptop use. However, a few guests experienced weak signals and had trouble connecting some devices, such as iPhones, to the unsecured network. Despite these occasional issues, the overall sentiment indicates that the hotel's free WiFi meets the needs of most travelers efficiently. Additionally, the hotel is noted for being dog-friendly, which adds to the positive atmosphere of the reception area.
Parking
Holiday Inn Express Peterborough offers a variety of parking options that generally garner positive remarks from guests. The parking is free, which is a significant advantage for travelers looking to save on additional costs. Many guests appreciate the ample and plentiful parking spaces, often noting that parking is directly available in front of the hotel. The convenience of on-site parking ensures that guests can park with ease and minimal hassle.
However, experiences can vary based on the time of stay. While many describe the parking as large, hassle-free and clean, some guests found it challenging to find a spot or remarked that the parking spaces were tight, particularly during busy weekends. Despite these occasional issues, the overall sentiment leans towards a favorable and stress-free parking experience, making it a practical choice for visitors.
Family
The Holiday Inn Express Peterborough by IHG, appears to be a favorable choice for families seeking convenient and comfortable accommodation. Guests frequently highlight the ample space of the family rooms, noting that they are large enough to comfortably house a family and are often equipped with a sofa bed for children. Many reviewers appreciate the suitability for families with children with specific mentions of the hotel's quiet atmosphere and proximity to a country park, providing a pleasant and serene environment.
The location is repeatedly mentioned as highly convenient, not only for visiting family but also for its accessibility to local amenities, including a next-door pub. This makes it an ideal pit stop for families on the go, especially those traveling north or arriving late at night from events, such as weddings.
Families seem to enjoy the breakfast offerings, which cater well to adults and children alike, making mornings stress-free and enjoyable. The polite staff and straightforward check-in process further contribute to a hassle-free experience.
However, some guests noted minor issues such as cramped family rooms, insufficient plug sockets and occasional problems with ventilation. Despite these minor drawbacks, the overall sentiment from the reviews suggests that the Holiday Inn Express Peterborough effectively meets the needs of traveling families, offering a pleasant stay and good value for short visits.
3 Star
Holiday Inn Express Peterborough by IHG, offers excellent value for money, making it a commendable choice for budget-conscious travelers. The hotel is straightforward and simple, characterized by its standard three-star rating, which delivers an unpretentious yet satisfactory experience. Comfort is a notable feature with comfortable furnishings and clean facilities meeting the expectations of a standard hotel of this kind. Guests particularly appreciate the friendly and attentive staff, contributing to a pleasant stay. The hotel is ideally suited for short stopovers and provides a practical option for those visiting family in the area. Facilities are basic but adequate with amenities like a nice hot shower enhancing the overall experience. While it's not luxurious or charming, it excels in delivering exactly what is needed for an affordable and convenient stay.
Business
The Holiday Inn Express Peterborough proves to be a highly efficient choice for business travelers. The hotel offers clean facilities suitable for training courses and business meetings, making it a great environment for work. The meeting rooms and WiFi availability ensure that business needs are met effectively. The hotel is noted for its affordable pricing, providing great value for money without compromising on essential amenities.
Guests appreciate the pleasant and clean rooms, which further enhance the business-friendly atmosphere. The location is considered handy and ideal for business trips, allowing easy access to local business venues. Although some reviews mention limited staff availability in the afternoon, the majority highlight the professionalism and welcoming nature of the staff.
Overall, the Holiday Inn Express Peterborough is deemed very good for business stays, balancing economy with convenience and providing a quiet environment conducive to work.
Accessible
Holiday Inn Express Peterborough, an IHG Hotel, offers a reasonably accessible environment for guests with disabilities. Many guests appreciated the ground floor rooms, which reduce the need for stairs or elevators. The hotel has accessible rooms available, providing good facilities for those with restricted mobility. Several reviews highlighted the convenience of rooms close to reception and noted the accessible bathroom amenities as excellent.
However, some guests mentioned the absence of an elevator, which can be a challenge for those allocated rooms on higher floors. The hotel's offerings are generally suited to wheelchair users, although feedback indicated that accessibility could be more consistent. Guests reported instances where specific accessible accommodations were requested but not provided.
For pet owners, the hotel is notably dog-friendly, providing a welcoming pack for dogs. There are ground-floor rooms with patio doors offering easy access to outdoor areas for pets. The establishment also accommodates dogs in the breakfast area, making it convenient for pet-friendly stays.
Though the hotel is moderately far from the city center, it is easily accessible from the motorway, ensuring convenience for travelers by car. Overall, Holiday Inn Express Peterborough provides a satisfactory level of accessibility for both guests with disabilities and those traveling with dogs.
Dog Friendly
Holiday Inn Express Peterborough is well-regarded for its dog-friendly environment, making it a suitable choice for travelers accompanied by their furry friends. The hotel provides a range of dog-specific amenities, including a dog welcome pack at check-in, which often contains a toy and other useful items to ensure pets feel at home. Guests have consistently mentioned the pet-friendly reception and the allowance of dogs in rooms.
While the hotel offers designated areas for dogs, some reviews suggest a need for a larger dog-friendly breakfast area. Despite this, dogs are generally welcomed throughout the property, including at dog-friendly tables and specific areas set aside for pets. A dog-friendly pub next door adds to the convenience for pet owners.
However, it's important to note the additional charge of £25 per night per dog, which some visitors found high, particularly for those traveling with more than one pet. Despite this cost, the hotel’s proximity to the showground next door is a significant benefit for guests attending dog shows.
Overall, the hotel is praised for being one of the few establishments that accept dogs, offering various pet-friendly facilities and services that enhance the stay for both pets and their owners.
No, Holiday Inn Express Peterborough by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Peterborough by IHG.
Yes, Holiday Inn Express Peterborough by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Peterborough by IHG.
No, Holiday Inn Express Peterborough by IHG doesn't have a gym.