InfoSummary of reviewsHoliday Inn San Jose La Sabana by IHG, offers a convenient and well-regarded location situated between the airport and downtown San Jose, making it easily accessible for travelers. Guests appreciate the proximity to various dining options and grocery stores, the free and easy parking and the clean, safe surroundings in the relatively quiet Uruca area. Although isolated by highways, requiring taxis for downtown activities, the excellent facilities and friendly service make it a comfortable choice for visitors.
The hotel's breakfast is frequently praised for its excellent variety and delicious options, served in a beautiful, clean breakfast area with a wonderful view of surrounding foliage. Guests commend the service during breakfast, although some mention a desire for more lactose-free options and point out occasional inconsistency in freshness.
Rooms at the hotel are generally described as spacious, comfortable and equipped with amenities like coffee makers and microwaves. However, reviews on cleanliness are mixed with some guests noting a need for better maintenance and encounter issues like dirty towels or non-functional amenities. Despite these shortcomings, the comfortable beds and modern conveniences are appreciated.
Cleanliness across the hotel is mostly positive, highlighted by spotless rooms and a well-maintained pool area. There are a few concerns about inconsistent cleaning schedules and specific issues like dampness or old smells in some rooms. Maintaining a good standard of cleanliness overall, a few improvements could enhance guest satisfaction.
The staff at Holiday Inn - San Jose La Sabana is highly praised for their friendliness, helpfulness and attentiveness. Described as wonderful, accommodating and courteous, the hotel personnel significantly contribute to an enjoyable stay. While the majority of interactions are positive, some guests mentioned less welcoming experiences with a few reception staff members.
The pool area receives high accolades for its beautiful layout and well-maintained condition. Guests find it a great place to relax, complemented by clean surroundings and a pleasant garden. While some mention the pool water being too cold or the hot tub not working perfectly, it remains a standout feature of the hotel.
The beds at the Holiday Inn - San Jose La Sabana are often highlighted for their extreme comfort with some guests claiming they are the most comfortable they have encountered in Costa Rica. Despite occasional mentions of beds showing signs of age, the overall comfort level contributes to a pleasant stay.
Overall, Holiday Inn - San Jose La Sabana is characterized by its convenient location, excellent breakfast, friendly and attentive staff, a beautiful pool area and very comfortable beds with room for improvement in cleanliness and room maintenance. Show more
InfoSummary of reviewsThe AC Hotel by Marriott San Jose Escazu consistently receives positive reviews, primarily attributed to its ideal location, exceptional offerings, and helpful staff. Nestled in the upscale Avenida Escazu area, the hotel is situated amidst vibrant surroundings, providing guests easy access to dining, shopping, and entertainment. The locality is noted for its safety and modernity, appealing to both leisure and business travelers. Guests appreciate the hotel's proximity to high-end shops and attractions, contributing to an enjoyable and convenient stay.
Breakfast at the hotel is another highlight, offering extensive and high-quality selections that have delighted many visitors. The buffet features healthy and delicious options, with items like the chia bowl gaining particular acclaim. Service during breakfast is commendable, adding to the overall satisfaction and frequently surpassing guest expectations.
The rooms at the AC Hotel also receive praise for their modern design, cleanliness, and comfort. Though some mention a compact size and limited storage options, the overall impression is favorable, with the suites, especially those with soaking tubs, being particularly appreciated. Comfort is underscored by the hotel’s spotless environment, reinforcing its dedication to maintaining a pristine and welcoming atmosphere.
Staff at the hotel are described as attentive, friendly, and impressively helpful, contributing to a memorable and smooth experience for guests. Professionalism and kindness are evident, with the team often going above and beyond to assist with various needs, further enhancing the welcoming nature of the hotel.
The beds and bedding are generally regarded as comfortable, offering a restful sleeping experience. While some noted preferences for queen-sized beds and occasional discrepancies in mattress conditions, these concerns are largely eclipsed by the overall positive feedback regarding comfort and quality.
Overall, the AC Hotel by Marriott San Jose Escazu is highly recommended for its prime location, excellent amenities, and dedicated staff, making it a standout choice for travelers seeking a modern and comfortable stay. Show more
InfoSummary of reviewsResidence Inn by Marriott San Jose Escazu is nestled in the vibrant neighborhood of Avenida Escazú, offering guests an exceptional location that is frequently praised for its accessibility to dining, shopping, and cultural activities. Its prime position between the airport and various tourist destinations makes it ideal for both business and leisure travelers. The surrounding area is noted for being beautiful, clean, and safe, enhancing the overall guest experience.
Guests consistently commend the hotel for its standout breakfast offerings, featuring a wide variety of delicious and fresh options. The buffet-style breakfast, enriched by an omelette bar and traditional dishes like Gallo Pinto, is complemented by a dedicated staff that enhances the dining experience despite occasional crowding.
Residence Inn by Marriott San Jose Escazu is celebrated for its spacious and clean rooms, characterized by modern design and equipped kitchens, making it suitable for extended stays and families. The suite-style accommodations offer comfort and practical amenities, providing ample space to relax. Though minor grievances regarding bed size and views exist, the overall perception is positive, emphasizing cleanliness and room quality.
The hotel excels in cleanliness, maintaining a spotless environment with modern and stylish rooms. The attentive housekeeping staff ensures facilities are pristine, contributing to a homely ambiance. Guests appreciate the exceptional service provided by the staff, known for their friendliness, attentiveness, and problem-solving abilities, thereby enhancing the overall experience.
Parking is conveniently available, with free options and secure facilities staffed by a 24-hour guard. Despite occasional challenges with space, the supportive staff and added amenities such as a complimentary shuttle to a nearby mall ensure guest satisfaction.
Overall, Residence Inn by Marriott San Jose Escazu delivers a comfortable stay with plush, firm beds, providing excellent value for money in a well-equipped, welcoming environment supported by a dedicated team. Show more
InfoSummary of reviewsIrazú Hotel & Studios, situated in the heart of San José, is highly praised for its excellent central location, making it a prime spot for both leisure and business travelers. The easy access to city highlights and proximity to the airport, complemented by a convenient shuttle service, are consistently appreciated by guests. Despite the central position, the hotel offers a sense of seclusion and privacy, providing a peaceful retreat.
The hotel's amenities further enhance the guest experience. The pool and the surrounding area are frequently mentioned as highlights, offering a spacious and well-maintained space for relaxation. The hot tub with its perfect temperature, adds to the appeal. The common areas, 24-hour food options and the lunch setting are also noted as valuable features.
Guests generally find the rooms comfortable and spacious with positive remarks on their cleanliness and the comfort of the beds. Although some reviews mention outdated furniture and occasional musty smells, the overall standard of the rooms contributes positively to guests' stays. There are minor complaints about needing updates and additional conveniences like small refrigerators.
Cleanliness in the hotel is mostly commended with daily thorough cleaning ensuring tidy and organized rooms. However, some guests have pointed out issues with dirty carpets and certain bathroom conditions, indicating occasional lapses in maintenance.
The breakfast experience receives mixed reviews. Many guests enjoy the variety and quality of the buffet, complimenting the fresh fruits and overall selection. Nevertheless, improvements are suggested, particularly in increasing variety and organization during busy times.
The staff at Irazú Hotel & Studios are frequently celebrated for their friendliness and attentiveness, enhancing the welcoming atmosphere of the hotel. Professionalism and willingness to assist with guests' needs are consistently noted, despite occasional mentions of unfriendliness during check-in.
WiFi quality varies with some guests praising a strong connection while others report significant issues. This suggests potential variability in internet performance.
In summary, Irazú Hotel & Studios delivers excellent value with its prime location, friendly staff, comfortable rooms and appealing amenities. While certain areas such as breakfast variety, room updates and WiFi consistency could see improvement, the overall experience for guests is overwhelmingly positive. Show more
