Holiday Inn San Jose La Sabana by IHG
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Summary of reviewsHoliday Inn San Jose La Sabana by IHG, offers a convenient and well-regarded location situated between the airport and downtown San Jose, making it easily accessible for travelers. Guests appreciate the proximity to various dining options and grocery stores, the free and easy parking and the clean, safe surroundings in the relatively quiet Uruca area. Although isolated by highways, requiring taxis for downtown activities, the excellent facilities and friendly service make it a comfortable choice for visitors.
The hotel's breakfast is frequently praised for its excellent variety and delicious options, served in a beautiful, clean breakfast area with a wonderful view of surrounding foliage. Guests commend the service during breakfast, although some mention a desire for more lactose-free options and point out occasional inconsistency in freshness.
Rooms at the hotel are generally described as spacious, comfortable and equipped with amenities like coffee makers and microwaves. However, reviews on cleanliness are mixed with some guests noting a need for better maintenance and encounter issues like dirty towels or non-functional amenities. Despite these shortcomings, the comfortable beds and modern conveniences are appreciated.
Cleanliness across the hotel is mostly positive, highlighted by spotless rooms and a well-maintained pool area. There are a few concerns about inconsistent cleaning schedules and specific issues like dampness or old smells in some rooms. Maintaining a good standard of cleanliness overall, a few improvements could enhance guest satisfaction.
The staff at Holiday Inn - San Jose La Sabana is highly praised for their friendliness, helpfulness and attentiveness. Described as wonderful, accommodating and courteous, the hotel personnel significantly contribute to an enjoyable stay. While the majority of interactions are positive, some guests mentioned less welcoming experiences with a few reception staff members.
The pool area receives high accolades for its beautiful layout and well-maintained condition. Guests find it a great place to relax, complemented by clean surroundings and a pleasant garden. While some mention the pool water being too cold or the hot tub not working perfectly, it remains a standout feature of the hotel.
The beds at the Holiday Inn - San Jose La Sabana are often highlighted for their extreme comfort with some guests claiming they are the most comfortable they have encountered in Costa Rica. Despite occasional mentions of beds showing signs of age, the overall comfort level contributes to a pleasant stay.
Overall, Holiday Inn - San Jose La Sabana is characterized by its convenient location, excellent breakfast, friendly and attentive staff, a beautiful pool area and very comfortable beds with room for improvement in cleanliness and room maintenance.
Categories
The hotel's breakfast is frequently praised for its excellent variety and delicious options, served in a beautiful, clean breakfast area with a wonderful view of surrounding foliage. Guests commend the service during breakfast, although some mention a desire for more lactose-free options and point out occasional inconsistency in freshness.
Rooms at the hotel are generally described as spacious, comfortable and equipped with amenities like coffee makers and microwaves. However, reviews on cleanliness are mixed with some guests noting a need for better maintenance and encounter issues like dirty towels or non-functional amenities. Despite these shortcomings, the comfortable beds and modern conveniences are appreciated.
Cleanliness across the hotel is mostly positive, highlighted by spotless rooms and a well-maintained pool area. There are a few concerns about inconsistent cleaning schedules and specific issues like dampness or old smells in some rooms. Maintaining a good standard of cleanliness overall, a few improvements could enhance guest satisfaction.
The staff at Holiday Inn - San Jose La Sabana is highly praised for their friendliness, helpfulness and attentiveness. Described as wonderful, accommodating and courteous, the hotel personnel significantly contribute to an enjoyable stay. While the majority of interactions are positive, some guests mentioned less welcoming experiences with a few reception staff members.
The pool area receives high accolades for its beautiful layout and well-maintained condition. Guests find it a great place to relax, complemented by clean surroundings and a pleasant garden. While some mention the pool water being too cold or the hot tub not working perfectly, it remains a standout feature of the hotel.
The beds at the Holiday Inn - San Jose La Sabana are often highlighted for their extreme comfort with some guests claiming they are the most comfortable they have encountered in Costa Rica. Despite occasional mentions of beds showing signs of age, the overall comfort level contributes to a pleasant stay.
Overall, Holiday Inn - San Jose La Sabana is characterized by its convenient location, excellent breakfast, friendly and attentive staff, a beautiful pool area and very comfortable beds with room for improvement in cleanliness and room maintenance.
Family Friendly Hotel
The Holiday Inn provides a comfortable stay with convenient access to transportation. It is a practical option for families on the go.
Romantic Hotel
This renovated hotel features stylish rooms with balconies and garden views. The outdoor hot tub and pool provide a relaxing environment for couples. Its location in the business and entertainment district offers convenient access to attractions.
Business Hotel
This hotel provides business-friendly amenities and services. Its location near La Sabana park offers a convenient base for exploring San José.
Accessible Hotel
Holiday Inn properties, part of IHG, are generally known to provide accessible accommodations and features. Specific details for this location were not found, but the brand standard suggests accessibility provisions.
4-Star Hotel
This hotel offers a comfortable stay with convenient access to La Sabana Park. It features well-equipped rooms and standard amenities.
Hotel with Outdoor Pool
This hotel features a year-round outdoor pool and also mentions an indoor pool and hot tub. Guests have highlighted the wonderful pool area and Jacuzzi as positive aspects of their stay.
Hotel with Indoor Pool
This hotel offers the convenience of both an indoor and an outdoor pool, catering to different preferences and weather conditions. Guests can also enjoy a hot tub for added relaxation.
Hotel with Heated Pool
The hotel features an indoor pool and a hot tub, offering options for both swimming and relaxation in a climate-controlled environment.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Hotel with Gym
Guest Reviews
Holiday Inn - San Jose La Sabana offers a well-regarded location, balancing accessibility and convenience. Situated between the airport and downtown San Jose, it provides an easy commute with 15 minutes to the airport and 11 minutes to the city center by Uber. The hotel lies close to numerous dining options and grocery stores, enhancing its appeal for travelers. Free, easy parking and clean, safe surroundings add to the convenience. Guests also appreciate the relatively quiet atmosphere in the Uruca area. While the hotel is isolated by highways, requiring a taxi for downtown San Jose dining and attractions, the excellent facilities and friendly service make it a comfortable choice for visitors.
Holiday Inn San Jose La Sabana by IHG, receives high praise for its breakfast offerings. Guests frequently describe the breakfast as excellent and fantastic with many appreciating the wide variety of choices available. Special mentions highlight the breakfast area as beautiful and clean, adding to the overall positive dining experience. The breakfast buffet stands out for its large selection and delicious options, described as a wonderful way to start the day, especially with an incredible view of the surrounding foliage.
Service during breakfast is often singled out for exceeding expectations, contributing to an overall very good experience. However, some guests point out areas for improvement. There are mentions of a lack of variety and freshness on certain days, as well as a desire for more lactose-free or dairy-free milk options. A few guests miss the waffles and pancakes that were offered in the past.
Despite these minor criticisms, the overall consensus is that the breakfast is a strong point of the hotel, offering a very good start to the day with excellent service and varied, delicious options.
Holiday Inn San Jose La Sabana by IHG, offers a mix of experiences when it comes to their rooms. On the positive side, many guests have found the rooms to be large, tidy and well-equipped with amenities such as coffee makers and microwaves. The beds are frequently noted for their extreme comfort and guests appreciate the opportunity to work with natural light thanks to the decent room views.
The general cleanliness of the rooms gets mixed reviews. Some visitors praise the cleanliness and comfort, but others have encountered issues such as dirty towels and a lack of upkeep in both the rooms and bathrooms. The hotel rooms also appear to be somewhat older and not always as depicted in promotional photographs, prompting some disappointment.
Despite being spacious and comfortable for some, the rooms do have their share of shortcomings with mentions of a strong bad odor and necessary maintenance. Amenities like fridges are missing in certain rooms and some other equipment, like hairdryers, may not function properly.
Overall, while the hotel provides comfortable beds and some modern conveniences, improvements in cleanliness and the updating of facilities could make a significant difference in guest satisfaction.
Holiday Inn - San Jose La Sabana's beds receive widespread acclaim for their comfort. Guests frequently describe the beds as comfortable and extremely comfortable with some even noting them as the most comfortable they've encountered in Costa Rica. The rooms are also mentioned as comfortable and clean, adding to the overall positive experience. However, there are a few mentions of beds showing signs of age with some being sunken on one side, which detracts from the comfort for those particular guests. Positive remarks extend to the friendly staff, making for an overall pleasant stay experience despite minor issues like super small elevators.
Reviews of the Holiday Inn San Jose La Sabana by IHG, highlight a generally positive outlook on cleanliness with numerous guests praising the hotel for being spotless and very clean. The spacious and clean rooms, as well as the well-maintained pool area, have been particularly appreciated by visitors. The hotel's cleanliness and the friendly, available staff contribute to a satisfactory experience typical of an American hotel.
However, some guests did express concerns regarding specific cleanliness issues. Inconsistent cleaning schedules, such as rooms not being cleaned for several days without requests, have been noted. There were also mentions of dampness and old smells in some areas and reports of dirty spots on the floor and inadequate lighting. Specific incidents included entering rooms with leftover trash from prior guests and non-functional amenities like the coffee maker.
Overall, the hotel maintains a good standard of cleanliness, though improvements in specific areas could enhance the overall guest experience further.
At Holiday Inn San Jose La Sabana by IHG, the staff consistently receives high marks for their friendliness and helpfulness. Guests frequently commend them for being wonderful, accommodating and exceptionally attentive. The service provided is described as excellent and the personnel as very polite, courteous and knowledgeable. Visitors appreciate the willingness of the staff to ensure a pleasant stay, highlighting their remarkable attention and responsiveness.
The administrative team is noted for their elegance and helpful service and guests find the overall staff to be very approachable and pleasant. Superlatives like super friendly, terrific and fabulous frequently appear in descriptions, emphasizing the positive experiences travelers have had.
Although predominantly positive, a few reviews point out inconsistencies, particularly with some reception staff who were described as arrogant and unwelcoming. However, the restaurant staff maintain a reputation for being friendly and accommodating.
In sum, the hotel's staff is predominantly characterized by their friendliness, excellent service and commitment to guest satisfaction, significantly enhancing the overall guest experience.
The pool at the Holiday Inn San Jose La Sabana by IHG, consistently receives high praise for its exceptional layout and stunning appearance. Described by guests as large, beautiful and gorgeously maintained, the outdoor pool area contributes significantly to the hotel's attractiveness. Many reviewers highlighted the cleanliness and refreshing nature of the pool, noting it as a great place to relax. The garden surrounding the pool adds to the overall pleasant atmosphere, making it a lovely spot to unwind. Additionally, the combination of the pool, a very varied breakfast and access to a professional gym nearby enhances the overall guest experience. While most comments are positive, a few guests mentioned the pool water being very cold and the hot tub not working perfectly. However, the pool remains a standout feature, impressing many with its beauty and well-maintained condition.
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Location
Breakfast
Service during breakfast is often singled out for exceeding expectations, contributing to an overall very good experience. However, some guests point out areas for improvement. There are mentions of a lack of variety and freshness on certain days, as well as a desire for more lactose-free or dairy-free milk options. A few guests miss the waffles and pancakes that were offered in the past.
Despite these minor criticisms, the overall consensus is that the breakfast is a strong point of the hotel, offering a very good start to the day with excellent service and varied, delicious options.
Rooms
The general cleanliness of the rooms gets mixed reviews. Some visitors praise the cleanliness and comfort, but others have encountered issues such as dirty towels and a lack of upkeep in both the rooms and bathrooms. The hotel rooms also appear to be somewhat older and not always as depicted in promotional photographs, prompting some disappointment.
Despite being spacious and comfortable for some, the rooms do have their share of shortcomings with mentions of a strong bad odor and necessary maintenance. Amenities like fridges are missing in certain rooms and some other equipment, like hairdryers, may not function properly.
Overall, while the hotel provides comfortable beds and some modern conveniences, improvements in cleanliness and the updating of facilities could make a significant difference in guest satisfaction.
Beds
Cleanliness
However, some guests did express concerns regarding specific cleanliness issues. Inconsistent cleaning schedules, such as rooms not being cleaned for several days without requests, have been noted. There were also mentions of dampness and old smells in some areas and reports of dirty spots on the floor and inadequate lighting. Specific incidents included entering rooms with leftover trash from prior guests and non-functional amenities like the coffee maker.
Overall, the hotel maintains a good standard of cleanliness, though improvements in specific areas could enhance the overall guest experience further.
Staff
The administrative team is noted for their elegance and helpful service and guests find the overall staff to be very approachable and pleasant. Superlatives like super friendly, terrific and fabulous frequently appear in descriptions, emphasizing the positive experiences travelers have had.
Although predominantly positive, a few reviews point out inconsistencies, particularly with some reception staff who were described as arrogant and unwelcoming. However, the restaurant staff maintain a reputation for being friendly and accommodating.
In sum, the hotel's staff is predominantly characterized by their friendliness, excellent service and commitment to guest satisfaction, significantly enhancing the overall guest experience.
Pool
Yes, Holiday Inn San Jose La Sabana by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn San Jose La Sabana by IHG.
No, Holiday Inn San Jose La Sabana by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn San Jose La Sabana by IHG.
Yes, Holiday Inn San Jose La Sabana by IHG has a gym.
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