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Summary of reviewsHilton San Jose La Sabana is distinguished by its outstanding location, modern design, and high-quality services. Situated across from La Sabana Park and the National Stadium, the hotel offers breathtaking views of San Jose and its surrounding mountains. Guests appreciate its central position, facilitating access to numerous restaurants and providing convenience with its proximity to the airport. The hotel’s physical structure stands out, complemented by friendly staff and excellent cleanliness, creating a desirable choice for visitors.
The breakfast experience at Hilton San Jose La Sabana is celebrated for its exceptional quality, with a wide array of delicious options and attentive staff, despite varying opinions on its cost value. Dinner at the Cloud Restaurant is similarly praised, although the pricing is considered higher by some guests. The food quality and presentation receive positive reviews, enhanced by the restaurant's convenient location and friendly staff. Despite minor service delays, dining at the hotel remains a pleasant and satisfying experience.
Guest rooms are consistently acclaimed for their modern aesthetics and cleanliness, offering spaciousness and superb views with floor-to-ceiling windows. Comfortable beds and complete amenities contribute to a restful stay, aided by the efficient hotel staff. While there are occasional issues with room allocation and air conditioning, the overall guest experience is positive. The architectural design, as the country's tallest building, adds uniqueness to the stay with stunning city views.
The hotel's cleanliness is consistently highlighted, with well-maintained facilities offering a tranquil environment. Both the rooms and common areas exude simplicity and comfort, complemented by excellent customer service. Ideal for business trips and short stays, the Hilton provides a quiet retreat near popular attractions. The staff is noted for their exceptional service, enhancing communication through multilingual proficiency.
Additional hotel amenities like the gym and pool provide further allure, with the gym offering stunning top-floor views and a variety of equipment including a Finnish sauna. The pool area on the 31st floor promises relaxation with remarkable views and a pool bar restaurant, despite its cold temperature. Parking options include valet and self-parking, yet the additional fee garners criticism for lack of clarity and elevated cost.
Bedding at Hilton San Jose La Sabana receives mostly positive feedback for its comfort, contributing to a cozy sleep environment. While opinions are mixed regarding firmness, the overall experience meets guests' comfort needs. The hotel delivers a luxury experience marked by sophisticated design, spectacular views, and a reputation for value-rich opulence, reaffirming its status as one of Costa Rica's finest accommodations.
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