Summary of reviews related to the 'Accessible' categoryThe Hilton Reading has garnered positive feedback for its accommodations for guests with disabilities. Many reviews highlight the hotel's accessible rooms, describing them as perfect and truly accessible. The facilities offer easy entry with no steps at the entrance and good elevators, making movement within the hotel simple and efficient. Accessible parking spaces and smooth ramps further enhance convenience for wheelchair users.
Guests also appreciate the availability of assisted toilets and options like wet rooms. The hotel provides intuitive guidance and assistance upon request, including readable visual displays and support from facilitators. Automatic doors and accessible poolside areas are additional amenities that cater to guests with disabilities.
The hotel's location is praised for being very accessible to town transport and amenities. Breakfast and other accessible amenities are highlighted as satisfactory and the property is noted as disabled-friendly and accommodating. However, there are occasional mentions of dated bathrooms and accessibility issues with wheelchairs, suggesting that some facilities may require updates. Nonetheless, the overall experience for guests with disabilities at Hilton Reading remains positive, thanks to its inclusive amenities and thoughtful design. Show more
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Summary of reviews related to the 'Accessible' categoryThe Macdonald Bear Hotel, an older property, offers mixed experiences when it comes to accessibility for guests with disabilities. On the positive side, there are accessible rooms available on request, including ground floor options and rooms with certain accessible features. Parking is accessible and can be secured specifically for disabled guests, providing ease for those with impaired mobility.
However, some reviews point out key shortcomings. The accessible rooms are not always fully wheelchair-friendly and the absence of lifts in the hotel poses challenges, especially when dealing with stairs and luggage. Requests for rooms with roll-in showers for wheelchair users could enhance the overall experience.
Overall, while the hotel strives to meet reasonable service demands for additional accessibility needs, it might require some improvements to fully cater to guests with more specific mobility requirements. Show more
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms Please specify: Ground Floor Rooms are available
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: Some Function Rooms
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? Always contact the hotel prior to booking so that we can further explain and evaluate your needs.
Facilities for people with accessibility needs are available including, accessible path of travel, accessible bathroom, roll-in shower, accessible parking, in-room accessibility. However, when booking a room fill in the Accessibility Request.
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Accessible Double only
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Accessible Double only
Are wheelchairs offered to guests who do not come with their own?Νο
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe accessibility of the Crowne Plaza Reading East has received mixed feedback from guests. While some were satisfied with their rooms, such as the positive mention of a good disabled shower with a seat and a well-placed twin accessibility room, others reported issues with lack of accessibility, particularly for wheelchair users. Some guests had mobility issues and appreciated the hotel's consideration, though one guest with an elderly mother experienced problems with the lift. Another concern was the unavailability of toiletries when requested. Despite these challenges, the hotel appeared to meet the needs of some guests, such as those on business trips seeking an adequate stay. Overall, the accessibility of the Crowne Plaza Reading East may be suitable for some but not all guests with disabilities. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Hilton Garden Inn Abingdon Oxford has received generally positive feedback from guests regarding its accessibility for individuals with disabilities. Numerous reviews mention that the hotel offers rooms specifically designed for disabled guests, which are spacious, clean and equipped with excellent facilities, including accessible bathrooms. The staff is frequently commended for being friendly, helpful and accommodating with special mentions for addressing and resolving issues promptly.
Additionally, the hotel provides free parking and most of its facilities are accessible to both able-bodied and disabled guests. Guests traveling with wheelchairs have highlighted the suitability of the accommodations with several stating that the accessible rooms were among the best they had encountered.
However, the reviews also highlight areas for improvement. Some guests found the directions to the car park unclear and had issues with the setup of cots. The accessibility information could be more clearly communicated, especially regarding the use of lifts and navigating long distances. There were also mentions of the step needed to get in or out of the shower, which could pose a challenge for some.
Overall, the Hilton Garden Inn Abingdon Oxford appears to be a good choice for disabled travelers, offering generally excellent accessibility features and dedicated staff, although minor tweaks according to guest feedback could enhance the experience further. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Holiday Inn Reading South M4 Jct 11, an IHG Hotel, receives mixed reviews regarding accessibility, though the overall sentiment leans positively. Many guests noted the hotel's accessible parking and quiet environment, affirming that the hotel is designed with accessibility in mind. Specific mentions included accessible rooms and facilities, as well as an accessible lift and ramp, making it easier for wheelchair users.
Guests appreciated the accessible bathrooms, particularly in ground floor room 106 and commended the helpfulness of the staff in addressing any accessibility needs. The location of the hotel was highly praised for its convenience and individuals found the quality of the rooms ideal, enhancing their stay.
However, some reviews indicated areas needing improvement, such as poor access to corridors and rooms and described the bathroom furniture as less suitable. Despite these critiques, many guests found the hotel to be accommodating and suitable for disabled access, making it a recommended choice for travelers seeking accessible accommodations. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Mercure Oxford Hawkwell House Hotel was mostly praised for its accessibility for guests with disabilities. Staff were helpful in allocating accessible rooms when needed and provided added extras for those who required it. Although there were some comments about the bathrooms being inadequate, the hotel was nicely decorated overall. However, there were a few negative comments about the lift being noisy and not functioning properly. Overall, the hotel seemed to provide good accessibility options and attentive staff. Show more
