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Malmaison Oxford

Oxford , 3, Oxford Castle, New Road (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMalmaison Oxford is a unique and quirky historical building located in the heart of Oxford city centre, offering a perfect retreat for a quaint city break. The hotel's central location is close enough to all the amenities you need and yet quiet enough to provide a lovely, peaceful stay. The exceptional breakfast receives endless praises from guests with many praising the delicious food and excellent customer service from staff. The hotel's restaurant and bar offer an excellent dinner service with exceptional food and excellent servers. The rooms are unique and novel with some finding the room design and style beautiful and pleasant. The staff at Malmaison Oxford are simply amazing with guests describing them as friendly, helpful and accommodating. The beds are exceptionally comfortable with quality bedding that ensures a good night's sleep. While parking at Malmaison Oxford may not be ideal, there are plenty of options available for those willing to do a bit of planning ahead. Overall, Malmaison Oxford offers a beautiful and stunning experience with a lot of highlights for guests.
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Haunted Hotel

Oxford Castle was built by William the Conqueror in 1071 and was later turned into a Victorian prison before becoming the luxury boutique hotel that it is today, and it is believed to be one of the most haunted buildings in the United Kingdom. Mary Blandy was hanged at this castle in 1752 after poisoning her father with arsenic and her spirit is said to still wander around its premises. During the Victorian period when it served as a prison, the castle housed some of Britain's most notorious criminals and the barred windows and dungeons are just some of the reminders. Guests have reported seeing ghosts of prisoners, white-robed monks, as well as a mysterious white mist and spooky footsteps.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types

Standard Double Room - Annex Spacious double room in the House of Correction building, adjacent to the main hotel building and across the exercise yard. This room has a queen-size bed and a private bathroom with a shower.

Club Double This large superior room has a king-size bed. A limited number of superior rooms have twin beds. Please note that this room can accommodate 2 adults. Please contact the hotel directly if a child needs to be accommodated in the same room (see Hotel Policies for extra bed charges).

Standard Double Room Standard double bedroom within the main building with queen-size bed and private bathroom. Please note, this is a non-cell room.

Standard Cell Double This double room is located in the main A Wing of the original prison block. It is en suite, with a shower or both shower and bath.

Club Double Cell This room is located in the main A Wing of the original prison block. It features an en suite bathroom with bathtub and separate shower.

Junior Suite This junior suite features a lounge area, bath and drench shower.

Suite This suite has an upper floor on a mezzanine level. There is also a lounge area with plasma TV and a private bathroom with a walk-in shower and roll-top bath. Please note extra bed for children cannot be put into our Suite.

Signature Suite Set over two floors, this suite has a lounge, a balcony from the bedroom area, a roll-top bath, a flat-screen TV and a private bathroom with monsoon shower.

About Malmaison Oxford

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Guest Reviews

8.4

Very Good

Location

Malmaison Oxford boasts a fantastic location that receives endless praises from guests! The hotel is right in the heart of Oxford city centre, offering a perfect retreat for a quaint city break. The location is ideal for shopping, exploring the city's sights and enjoying the local restaurants and bars. Many guests have praised the hotel's central location, which is close enough to all the amenities you need and yet quiet enough to provide a lovely, peaceful stay. Moreover, the hotel is within walking distance of Oxford station and a couple of minutes away from Westgate entrance and park and ride bus stops, making it an excellent base for exploring the city via public transportation. The hotel itself is a unique and quirky historical building, providing guests with intriguing accommodation. While some indicate it was a little tricky to find the entrance to drive into, there is parking to one side of the hotel, making it a convenient choice for guests arriving by car. The only minor issue to note is the ZEZ and Bus Gate areas right outside the hotel that could be a tad stressy for visitors, but overall, the location was absolutely perfect and the stunning views from the hotel make the stay a fascinating one.

Breakfast

If you're looking for a great breakfast experience during your stay in Oxford, you should definitely consider Malmaison Oxford. The majority of guest reviews raved about the exceptional breakfast with many praising the delicious food and excellent customer service from staff. There were hot breakfasts available with a good range and quality of room service. Diners could choose from a lovely breakfast with plenty of choice, including pastries and cooked breakfasts. And if you have dietary requirements, staff were accommodating with one reviewer noting that they went out of their way to prepare a boxed breakfast for them to take to the airport. The only negative comments were from a few guests who had issues with the quality or service, but overall the reviews make it clear that Malmaison Oxford offers a fantastic breakfast experience.

Dinner

If you're looking for a hotel with an excellent dinner service, Malmaison Oxford is one to consider. The hotel has a nice restaurant and bar on-site, perfect for a relaxing evening meal. The restaurant servers in the evening were excellent and the beautiful dining room adds to the overall experience. The food itself is exceptional with many guests praising dishes like the Shepheards Pie or the cod. While some reviews mentioned limited menu choices or a temporarily used restaurant, the majority of guests had positive things to say about their dinner experience. However, breakfast was said to be costly and the cooked breakfast wasn't always hot. Overall, the hotel staff are lovely and the food is awesome - an excellent choice for a satisfying dinner during your stay in Oxford.

Rooms

The rooms at Malmaison Oxford have received mixed reviews, but the majority are positive. Guests loved the unique and novel experience of staying in an old prison with many finding the room design and style beautiful and pleasant. Some rooms were a little cramped, but still comfortable with air conditioning and high-quality bedding. The location of the hotel was fantastic and guests enjoyed the interesting history and imaginative renovation of the building. Some reviewers did note that the rooms and communal areas could use some maintenance and TLC. Still, others found their room luxurious and spacious with quirky features and lovely bathrooms, an upgraded complimentary bonus and a fantastic fridge filled with water, all suggesting that the hotel concept is unique and funky. Some guests did complain about the price being too high for the room type and some experienced noise issues, but overall, the Malmaison Oxford offers a beautiful and stunning experience with a lot of highlights for guests.

Beds

Malmaison Oxford is a wonderful hotel with beautiful boutique rooms. The beds are exceptionally comfortable with quality bedding that ensures a good night's sleep. Most guests had positive comments about the comfort of the beds with super comfy and extremely comfortable being common phrases. The rooms are also spacious and lovely and some come with the added bonus of blackout shutters to ensure a restful night's sleep. While a few guests did mention issues with noise or uncomfortable beds, the majority of guests were pleased with the comfortable and well-located accommodation.

Cleanliness

Malmaison Oxford is a great choice for a stay if you're looking for a clean and tidy environment. Although some guests pointed out that bits of the hotel were a bit messy or that cleaning could have been better, the majority of guests found the rooms to be spotlessly clean. There were some minor issues, like dusty corners or an occasional smell coming from the bathroom, but overall guests were happy with the cleanliness of the hotel. The rooms are particularly spacious, comfortable and well-presented with a castle and prison atmosphere which adds to the charm. Some guests noted that the carpet or the bathroom enamel had seen better days, but the rooms were generally described as cosy and clean.

Staff

The staff at Malmaison Oxford are simply amazing! From the efficient and relaxed concierge (Randolph) to the friendly and knowledgeable receptionist (Jenny), the staff go above and beyond to make guests feel exceptional. Several guests have described the staff as friendly, helpful and accommodating, while others have praised their professionalism and attentiveness. The valet parking staff and bar staff have been singled out for their excellent customer service and even the hotel's location and historical building are complimented for being made even better by the fantastic staff. However, a few guests have noted that a select few staff members were unprofessional or unenthusiastic, but these instances are rare compared to the overwhelmingly positive comments about the staff. Overall, the staff at Malmaison Oxford make guests feel welcomed and well taken care of, making it a truly unforgettable experience.

Parking

Guests of Malmaison Oxford had mixed experiences with parking at the hotel. Some were pleased with the convenience of being able to park on-site with the help of the friendly concierge and valet, Rudolf. However, others found parking limited and expensive with some feeling that the cost of parking was outrageous. Despite this, many guests noted that there were alternative parking options nearby, such as the westgate car park, which was conveniently located and reasonably priced. Some guests recommended taking advantage of the park and ride bus stop, which was the cheapest option. Overall, while parking at Malmaison Oxford may not be ideal, there are plenty of options available for those willing to do a bit of planning ahead.

No, Malmaison Oxford doesn't have any pool.

No, a spa isn't available at Malmaison Oxford.

Yes, Malmaison Oxford welcomes dogs.

Yes, parking facilities are available at Malmaison Oxford.

No, Malmaison Oxford doesn't have a gym.

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