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Summary of reviewsMercure Orange Centre A7/A9 is a highly regarded hotel, particularly praised for its strategic location near the A7 and A9 highways, which offers travelers easy access while maintaining a peaceful, quiet atmosphere. The hotel is conveniently situated within walking distance of Orange's charming old town and its historic attractions, providing an ideal combination of accessibility and leisure for both short stays and extended visits.
Guests consistently commend the generous and varied breakfast, which features an extensive selection of both savory and sweet options, frequently replenished to ensure freshness. The warm, friendly service provided during breakfast contributes to a satisfying start to the day, with the quality and variety often exceeding expectations. The dinner experience is equally lauded, with the à la carte menu and "plat du jour" receiving praise for quality and presentation, despite some desire for more menu variation.
The hotel rooms are noted for their spaciousness and cleanliness, providing a comfortable retreat with modern amenities. Guests appreciate the stylish decor and attractive renovation, which contribute to a cozy and pleasant atmosphere. While some find the beds too hard for comfort, many report a good night's sleep on the comfortable mattresses.
Cleanliness across the hotel's facilities consistently garners positive feedback, with special mention of the well-maintained rooms. While minor issues such as musty odors and worn carpets occasionally arise, the staff's friendliness and attentiveness ensure that guests feel welcome and cared for. The outdoor pool is often highlighted as a major attraction, offering a relaxing environment with sun loungers and play facilities for children. Although there are occasional concerns regarding cleanliness and wasps, the pool remains a favored feature among guests.
Parking at the Mercure Orange Centre A7/A9 is notably praised for its ample space, security, and convenience, accommodating a variety of vehicles with ease. This, combined with the hotel's pet-friendly policy and welcoming staff, makes it an excellent choice for those traveling with pets or larger vehicles. Overall, the hotel's combination of location, amenities, and exceptional service makes it a recommended choice for travelers exploring the Orange area. Show more
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Categories
Hotel near Golf Courses
Located in Orange, it offers reasonable access to the 9-hole Golf d'Orange.
Dog Friendly Hotel
This hotel welcomes pets. It provides a practical and comfortable stay for guests traveling with their dogs.
Hotel with Parking
This 4-star hotel provides free private parking. It's ideally located with easy access to the A7 and A9 highways, making it convenient for travelers with vehicles.
4-Star Hotel
This 4-star hotel provides easy access to the A7 and A9 highways and is a 20-minute walk from the Theatre Antique. It features 97 rooms, a restaurant, a bar, 5 meeting rooms, a fitness center, a sauna, a large heated pool, and free private parking, making it ideal for both seminars and relaxation.
Hotel with Outdoor Pool
The hotel features a large heated outdoor pool, ideal for relaxation and swimming. It also has a restaurant, bar, fitness center, and sauna.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Children's Pool
Hotel with Heated Pool
Room Types
Classic  Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Classic  Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
Family Room with Double Bed and Chair BedsThis family room has air conditioning, a flat-screen TV and a safety deposit box. There is a mini-fridge, while and tea and coffee are provided. The private bathroom offers a hairdryer.
Please note that children over 12 years old cannot be accommodated in this room.
Privilege Double RoomThis privilege double room features a bathrobe, sleeppers, a minibar and an iPod dock.
Suite with One Double Bed and Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Junior Suite with One Double Bed and One SofabedThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Guest Reviews
7.8
Good
Location
Nestled conveniently close to the highway, Mercure Orange Centre A7/A9 is a strategically located hotel that proves to be a great choice for travelers on the move. Its proximity to the motorways A7 and A9 makes it an ideal spot for those journeying onward, including to destinations like Spain. The ease of highway access is complemented by a peaceful setting, free from the noise typically associated with such locations. Guests consistently praise the ample parking, making it a perfect stopover for those with larger vehicles or towing trailers.
Despite its convenient location just off the motorway, the hotel offers a surprisingly quiet atmosphere and places guests within easy walking distance of Orange’s charming old town. Visitors find themselves only steps away from some of the city's historic highlights, including the ancient theater. For those who enjoy a stroll, the city center is a mere 10 to 15 minutes by foot, allowing easy access to Orange’s local shops and attractions.
The well-kept facilities, including a lovely swimming pool, add to the appeal of this hotel. Furthermore, the welcoming environment is enhanced by the friendliness of the staff and the hotel's pet-friendly policy. With its combination of convenient highway access, spacious parking, and proximity to local attractions, Mercure Orange Centre A7/A9 stands out as an ideal stop for both short stays and leisurely exploration of Orange.
Breakfast
At the Mercure Orange Centre A7/A9, the breakfast experience garners praise with its generous and varied offerings. Guests frequently highlight the extensive and quality selection, from a rich assortment of savory and sweet options to plentiful all-you-can-eat buffets. While a few mention minor shortcomings, such as the occasional issue with cold scrambled eggs or less variety than anticipated, the overwhelming sentiment is positive. Numerous visitors commend the breakfast as fabulous, fantastic, and even perfect, with the buffet regularly replenished to ensure freshness. The delicious food and the warm, friendly service from the staff further enhance the dining atmosphere, making breakfast a noteworthy part of the stay at this well-located hotel. Despite some noting a higher price point, the quality and variety seem to meet—and often exceed—guest expectations, contributing to an overall satisfying start to their days.
Dinner
The dinner experience at Mercure Orange Centre A7/A9 offers guests a satisfying and varied culinary journey at the hotel's own restaurant. Many reviews highlight the excellent quality of the à la carte dinners, describing them as delightful and hearty. Guests appreciate the pleasant and courteous service provided by the staff in the dining room, which complements the good dining experience. There is an element of recommendation for others to dine here, suggesting the restaurant as a noteworthy option for hotel guests.
The restaurant's offerings include a good "plat du jour" and à la carte choices, although some diners noted that the menu could benefit from further variation. While the dinner generally receives praise for its quality and presentation, opinions on pricing vary, with some feeling the cost is high relative to portion sizes. Despite these differing views, guests generally find the restaurant environment lovely and enjoy the possibility of indulging in a nice, open dining experience.
Breakfast options also receive a nod for their variety, adding to the overall dining satisfaction. However, a minority of reviews reflect that the dinner is average or less impressive than expected, pointing out occasional inconsistencies in food quality. Nevertheless, with its great atmosphere and good food, the Mercure Orange Centre's restaurant remains a commendable choice for dining during a stay.
Rooms
Mercure Orange Centre A7/A9 has garnered positive feedback for its rooms, which are consistently praised for their spaciousness, cleanliness, and comfort. Guests appreciate the large, well-insulated rooms that provide ample space and a quiet retreat. The rooms are described as cozy, pleasant, and well-arranged, offering a comfortable and tidy atmosphere with modern amenities. Guests frequently note the stylish decor and the rooms' good condition, pointing to an attractively renovated interior that leaves a positive impression. The hotel is conveniently located near the highway with safe parking, adding to the ease of access and making it a practical choice for travelers. Although some find the rooms a bit dated or have issues like a too-thick duvet, the overall consensus is that Mercure Orange offers a pleasant stay with clean and well-equipped rooms. The hotel is also situated within a picturesque setting, complete with a pool, and is just a short distance from the Orange city center, either by foot or car.
Beds
The beds at Mercure Orange Centre A7/A9 receive mixed feedback from guests. Many visitors appreciate the comfort, with mentions of good mattresses and enjoyable sleep experiences. Some describe the beds as comfortable and the bedding as cozy. However, a notable portion of reviews express dissatisfaction, citing the beds as being too hard and uncomfortable, which affected their sleep quality. There are also remarks about the bedding being too heavy for the local climate and not meeting the expectations of a 4-star hotel. Overall, while some guests find the bedding to be delightful and satisfactory, others feel there is room for improvement in terms of softness and comfort.
Cleanliness
Mercure Orange Centre A7/A9 garners commendable remarks for its impressive cleanliness, which is a standout feature among guest reviews. Rooms are described as very clean, spacious, and well-equipped, contributing to a comfortable stay. The hotel is maintained to a high standard, offering pleasant environments, despite its dated architecture. The staff is noted for their friendliness, ensuring guests feel welcomed.
While cleanliness is praised throughout the hotel's rooms and general spaces, some areas like the breakfast buffet and pool could benefit from better upkeep. Instances involving musty odors, worn carpets, and pest issues in certain rooms detract from the overall experience, with guests indicating that these factors require attention.
Facilities such as the attractive outdoor pool and comfortable mattresses add to the quality of the visit, making it ideal for a peaceful overnight stop with convenient access to the motorway. While there are operational aspects that could improve, such as the early closing of the bar and managerial missteps at check-in, the cleanliness, accommodating staff, and amenities generally contribute positively to guests' encounters at Mercure Orange Centre A7/A9.
Staff
The Mercure Orange Centre A7/A9 stands out for its exceptionally welcoming and friendly staff, leaving a lasting impression on guests with attentive and professional service. Visitors consistently praise the reception staff for their warmth and efficiency, making check-in and overall interaction at the hotel a pleasant experience. The hotel’s restaurant complements the staff's hospitality by offering quality dining options, enhancing the overall guest experience even when the menu selection is limited.
Positioned conveniently close to both the motorway and the historic center, the hotel caters perfectly to those looking for a comfortable stopover, with secure parking being an appreciated amenity. Guests find the rooms spacious and well-maintained, contributing to a comfortable stay, along with good Wi-Fi connectivity. While some reviews mention unprofessional service encounters, the overwhelmingly positive feedback highlights the superb kindness and helpfulness of the staff, cementing their role in making this hotel an ideal place for travelers seeking amicable and efficient service. The overall condition of the establishment is highly rated, affirming Mercure Orange Centre A7/A9 as a recommendable choice for visitors to the area.
Pool
Located conveniently close to the motorway, Mercure Orange Centre A7/A9 offers guests a welcome respite with its outdoor pool, which is frequently praised for providing a pleasant and relaxing environment. Families traveling with children have found it particularly enjoyable, as the pool area includes play facilities that keep the little ones entertained after a long drive. Sun loungers are available around the pool, making it a comfortable spot to unwind.
The pool has received numerous positive remarks, with words like "great," "magnificent," and "beautiful" used to describe it. Visitors have appreciated the pool's size, finding it accommodating enough for both leisure swims and cooling off from the heat. Some have noted it as a major highlight of their stay.
While most reviews focus on the enjoyable aspects, a few guests mentioned cleanliness issues and the presence of wasps, which detracted somewhat from the overall experience. Nonetheless, the pool remains a favored feature of the hotel, complemented by the friendly reception and restaurant service that guests value. The on-site restaurant is convenient for those looking to dine without venturing far from the comfort of the hotel facilities.
Overall, the pool at Mercure Orange Centre A7/A9 provides a delightful sanctuary, perfect for relaxation and enjoyment during a busy journey.
Parking
The parking facilities at Mercure Orange Centre A7/A9 receive consistent praise from guests, highlighting the abundance of options and the overall security provided. The parking area is described as very large and spacious, accommodating a variety of vehicles with ease, including those with trailers. Its secure and guarded nature ensures peace of mind for visitors, while the straightforward access and ample availability make it particularly convenient. Additionally, the offering of free parking adds to the appeal, making it an excellent choice for travelers seeking hassle-free vehicle accommodation.
Yes, Mercure Orange Centre A7/A9 has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Mercure Orange Centre A7/A9.
Yes, Mercure Orange Centre A7/A9 welcomes dogs.
Yes, parking facilities are available at Mercure Orange Centre A7/A9.
No, Mercure Orange Centre A7/A9 doesn't have a gym.