Avignon Grand Hotel
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Summary of reviewsThe Avignon Grand Hotel emerges as a top choice for travelers, largely due to its prime location and exceptional facilities. Situated adjacent to the central train station and a short stroll from the old town and key historical attractions like the Palace of the Popes, the hotel offers unparalleled convenience for both sightseeing and business purposes. The location also provides a picturesque view of the ancient ramparts, adding a unique historical touch to guests' stays.
The hotel's breakfast options have garnered positive feedback for their variety, freshness and quality, though there are some concerns regarding price and lack of variety for those with specific dietary needs. Guests appreciated the abundance and presentation of the breakfast buffet, as well as the friendly and professional staff. Despite mixed reviews about the cost and occasional replenishment issues, the overall sentiment leans positive.
While the hotel does not offer an in-house restaurant or room service for dinner, its proximity to numerous restaurants and cafes compensates for this drawback. Guests can easily explore nearby dining options, adding to the convenience of their stay.
The spaciousness and comfort of the rooms stand out, frequently described as large, clean and well-equipped. The superior and family rooms, in particular, are highlighted for their size and thoughtful layout. Cleanliness is consistently praised with the hotel's housekeeping staff maintaining high standards across rooms and common areas. Minor complaints about dated decor and maintenance issues do not overshadow the overall positive impression.
The staff at Avignon Grand Hotel receive high marks for their friendliness and attentiveness, significantly enhancing the guest experience. The reception team is particularly noted for their helpfulness and professional demeanor, even though a few isolated incidents of less satisfactory service were reported.
Complimentary WiFi is available throughout the hotel, yet the connectivity quality varies. Some guests enjoy fast and reliable internet access, while others face issues with weak or intermittent signals. This is an area where potential improvements could enhance the overall guest experience.
The small but well-maintained gym, along with a rooftop pool, adds to the hotel’s amenities. The pool, though tiny and sometimes overcrowded, is appreciated for its cleanliness and the refreshing break it offers from the heat. Some maintenance improvements could make it more inviting.
Parking facilities, while not free, are convenient and highly valued by guests. The underground parking provides direct access to the hotel via elevator, which is especially useful for those with heavy luggage or families. Though some guests find the parking spaces tight and the cost a bit high, the convenience generally outweighs these concerns.
For families, the Avignon Grand Hotel proves to be a suitable option. The family rooms are spacious and well-equipped with configurations that comfortably accommodate multiple family members. The hotel's family-friendly atmosphere and strategic location further enhance its appeal to those traveling with children.
Overall, the Avignon Grand Hotel offers a blend of excellent location, spacious and clean accommodations, friendly staff and convenient amenities, making it a highly recommended choice for visitors to Avignon.
Categories
The hotel's breakfast options have garnered positive feedback for their variety, freshness and quality, though there are some concerns regarding price and lack of variety for those with specific dietary needs. Guests appreciated the abundance and presentation of the breakfast buffet, as well as the friendly and professional staff. Despite mixed reviews about the cost and occasional replenishment issues, the overall sentiment leans positive.
While the hotel does not offer an in-house restaurant or room service for dinner, its proximity to numerous restaurants and cafes compensates for this drawback. Guests can easily explore nearby dining options, adding to the convenience of their stay.
The spaciousness and comfort of the rooms stand out, frequently described as large, clean and well-equipped. The superior and family rooms, in particular, are highlighted for their size and thoughtful layout. Cleanliness is consistently praised with the hotel's housekeeping staff maintaining high standards across rooms and common areas. Minor complaints about dated decor and maintenance issues do not overshadow the overall positive impression.
The staff at Avignon Grand Hotel receive high marks for their friendliness and attentiveness, significantly enhancing the guest experience. The reception team is particularly noted for their helpfulness and professional demeanor, even though a few isolated incidents of less satisfactory service were reported.
Complimentary WiFi is available throughout the hotel, yet the connectivity quality varies. Some guests enjoy fast and reliable internet access, while others face issues with weak or intermittent signals. This is an area where potential improvements could enhance the overall guest experience.
The small but well-maintained gym, along with a rooftop pool, adds to the hotel’s amenities. The pool, though tiny and sometimes overcrowded, is appreciated for its cleanliness and the refreshing break it offers from the heat. Some maintenance improvements could make it more inviting.
Parking facilities, while not free, are convenient and highly valued by guests. The underground parking provides direct access to the hotel via elevator, which is especially useful for those with heavy luggage or families. Though some guests find the parking spaces tight and the cost a bit high, the convenience generally outweighs these concerns.
For families, the Avignon Grand Hotel proves to be a suitable option. The family rooms are spacious and well-equipped with configurations that comfortably accommodate multiple family members. The hotel's family-friendly atmosphere and strategic location further enhance its appeal to those traveling with children.
Overall, the Avignon Grand Hotel offers a blend of excellent location, spacious and clean accommodations, friendly staff and convenient amenities, making it a highly recommended choice for visitors to Avignon.
Family Friendly Hotel
The Avignon Grand Hotel offers family suites that can accommodate up to 6 people. The suites include two bedrooms, a living area, and amenities such as high-quality bedding, two TVs, and L'Occitane bath products. The hotel also features a seasonal outdoor pool and is centrally located.
Dog Friendly Hotel
This hotel is listed as pet-friendly. Guests can enjoy comfortable accommodations with their dogs.
Hotel with Swimming Pool
This 4-star hotel offers a seasonal rooftop outdoor pool with a solarium. The hotel provides spacious, contemporary rooms and suites, along with convenient access to Avignon's historic center.
Outdoor Pool
Business Hotel
This 4-star hotel features 7 seminar rooms and offers 110 spacious, contemporary rooms and suites with separate lounge areas. It provides free high-speed Wi-Fi, and bespoke event organization services. Its location is near the Palais des Papes and Pont Saint-Bénézet, ideal for business trips.
Accessible Hotel
The hotel provides rooms adapted for guests with reduced mobility and offers wheelchair access to various areas including the restaurant, public washroom, registration desk, and parking. Accessible bathrooms are also available.
Hotel with Gym
The Avignon Grand Hotel features a fitness center for guests. It also offers a seasonal outdoor pool, providing options for both indoor and outdoor exercise.
4-Star Hotel
This hotel places you in the heart of Avignon, within a short walk of Palais des Papes and Avignon Festival. It offers recreational amenities such as a fitness center and a seasonal outdoor pool and additional amenities include complimentary wireless internet access and concierge services.
Hotel with Outdoor Pool
This hotel features a rooftop outdoor pool where guests can sunbathe. It has spacious and tastefully decorated contemporary rooms and suites with separate lounge areas.
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Guest Reviews
The Avignon Grand Hotel is highly praised for its exceptional location, making it a standout choice for visitors to the city. Situated right next to the central train station and just steps away from the old town, it offers unparalleled convenience for both tourists and business travelers. The hotel’s proximity to the historic city center, the ramparts and key attractions such as the Palace of the Popes makes it an ideal starting point for exploring Avignon. Many guests have noted that the central yet quiet location allows for easy walking access to the heart of the city, making it perfect for sightseeing on foot.
Additionally, the hotel's strategic position just outside the city walls offers a unique historical perspective, giving visitors a direct view of the ancient ramparts. The convenient access to parking and public transportation adds to the overall appeal, making it easy to navigate both within the city and to surrounding areas. Rooms are described as spacious, clean and comfortable, contributing to a welcoming stay. Guests have also highlighted the helpfulness of the staff and the comprehensive amenities provided. Overall, the Avignon Grand Hotel’s prime location, combined with its excellent facilities, makes it an outstanding choice for anyone looking to fully experience the charm and history of Avignon.
The breakfast at the Avignon Grand Hotel has generally received positive remarks from guests, who appreciated its variety, quality and freshness. Many have praised the breakfast as very good, delicious and even excellent, noting the fresh and plentiful offerings including freshly squeezed orange juice and a variety of pastries, cheeses and fresh fruits. The buffet is often described as abundant and extensive with several guests highlighting the impeccable presentation and quality.
Guests also frequently noted the friendly and professional staff, which added to the pleasant breakfast experience. The breakfast was found to be hearty and substantial, meeting the expectations for a 4-star hotel. Some particularly appreciated the wide selection and the ability to enjoy breakfast in a pleasant courtyard setting.
However, there were also a significant number of guests who found the breakfast to be overpriced and lacking in variety, particularly for vegetarians and vegans. Some reviews mentioned that the breakfast room could feel overcrowded and lacked atmosphere. There were also sporadic complaints about insufficient replenishment of the buffet items and limited hot meal options. Additionally, guests suggested the breakfast could start earlier to accommodate those with early schedules.
While the majority of guests seemed satisfied with the breakfast, describing it as tasty and enjoyable, a few found it underwhelming and not up to the standards expected for the price. Despite these mixed opinions, the overall sentiment leaned towards a positive breakfast experience at the Avignon Grand Hotel.
The Avignon Grand Hotel offers a pleasant bar and has a convenient location with various restaurants and shops within walking distance. However, the hotel itself does not have a functioning restaurant or room service available for dinner. Guests looking to dine in will need to venture out to nearby eateries such as Grand Café Baretta or the restaurant Le Cloître St Louis. The lack of evening dining options and small snacks within the hotel has been noted as a drawback with some expressing frustration over limitations and delays in accessing the hotel after dinner outings. While the absence of an on-site dining facility is disappointing to many, the proximity to other local dining options does provide some compensation.
Avignon Grand Hotel is notably praised for its spacious rooms, which are consistently described as large, comfortable and well-equipped. Guests frequently highlight the superior and family rooms for their generous size, often noting separate living areas and multiple televisions. Cleanliness is another positive aspect frequently mentioned with many reviewers appreciating the tidy and inviting atmosphere of their accommodations.
The rooms provide a mix of modern comforts and classic French style, featuring amenities like air conditioning, terraces and well-designed bathrooms with both shower and bathtub options. Specifically, suites and superior rooms earn high marks for their thoughtful layout, additional seating areas and ample storage space, making them ideal for families or guests on extended stays.
While the spaciousness and comfort are generally praised, a few reviews mention the decor is slightly dated and in need of refreshment. Some guests noted minor maintenance issues, such as limited outlets, carpets showing signs of wear and occasionally, rooms being too warm or musty.
Overall, the Avignon Grand Hotel stands out for its large, comfortable and clean rooms that cater well to families and travelers seeking spacious accommodations in a beautiful and historic city.
The beds at Avignon Grand Hotel have consistently received high praise from guests, highlighting their comfort and quality. Reviews frequently mention the beds being very comfortable with excellent bedding that contributes to a restful night's sleep. Many guests appreciated the large and spacious nature of the beds, from queen to king-size with some rooms even featuring two oversized beds. The mattresses and pillows were noted for their superior comfort, making extended stays more pleasant.
Guests also remarked on the cleanliness and maintenance of both the rooms and the bedding, showing an overall satisfaction with the hygiene standards. Some did mention minor issues, such as the pillows being a bit too soft or firmness of the beds, but these were relatively isolated comments.
In summary, the hotel's beds are a standout feature, providing great comfort and contributing significantly to guests' positive experiences at the Avignon Grand Hotel.
'Avignon Grand Hotel' offers a commendable standard of cleanliness with numerous reviews highlighting the consistently well-maintained rooms and common areas. Guests frequently describe the rooms as large, bright and spotlessly clean with many appreciating the hotel’s attention to ensuring a hygienic environment. Reviewers particularly noted the spotless bathrooms and the fresh, clean smell in several parts of the hotel.
Despite some remarks about the property's outdated furnishings and occasional maintenance issues, the cleanliness itself is almost universally praised. Common spaces were likewise noted to be clean, though some guests mentioned minor lapses in specific areas, such as carpets requiring better upkeep and isolated incidents with musty smells or cleanliness of public areas.
The hotel’s cleaning staff received positive remarks for their efficient service and maintaining the overall sanitary condition of the rooms and suites. Generally, guests seemed very satisfied with the cleanliness, often pointing out that it met or exceeded their expectations. The daily cleaning procedures were appreciated, further contributing to the overall sense of comfort and cleanliness.
In summary, the 'Avignon Grand Hotel' stands out for its commitment to cleanliness, making it a comfortable and secure option for visitors. While some areas of the hotel could benefit from updates and more meticulous attention, the cleanliness of the rooms and the hotel's hygiene practices leave a strong positive impression on guests.
The reviews for 'Avignon Grand Hotel' predominantly highlight the exemplary friendliness and attentiveness of the staff, particularly at the reception. Guests frequently describe the staff as kind, welcoming and available to assist with any inquiries. Many note the efficiency and professionalism of the reception team, often praised for their warm and polite demeanor. Despite a few mentions of the staff needing improvement and isolated incidents of unfriendliness, the overall sentiment is positive.
Guests appreciate the staff's willingness to help, whether it's offering recommendations for local restaurants or ensuring a pleasant stay. The excellent service extends beyond the front desk with positive mentions of the team in various areas, including room maintenance and the bar. The bartender, in particular, received accolades for preparing delicious cocktails and being friendly.
However, there are occasional complaints about less attentive or rude behavior from some staff members and a few noted experiences inconsistent with the hotel's four-star status. Despite these remarks, the majority of reviews testify to the staff's dedication to hospitality, making stays at 'Avignon Grand Hotel' generally pleasant and welcoming.
Avignon Grand Hotel provides complimentary WiFi throughout the hotel, including in all rooms, but feedback on its performance is varied. Some guests have experienced strong, fast and highly reliable connections with WiFi robust enough for streaming. Good WiFi at the reception area is also frequently mentioned. However, numerous reviews also point to issues with the internet. Several guests reported weak signals, intermittent connectivity and, in some cases, a total lack of internet access during their stay. The WiFi performance has been described as slow or not working at all in certain rooms. While some guests noted improvements could be made, those looking for reliable connectivity might encounter mixed results. It’s a free service that could benefit from some enhancements.
The gym at Avignon Grand Hotel is noted for being small, but generally well-maintained and equipped. Despite its limited size, guests have mentioned that all the machines worked perfectly and were in good condition, which suggests a focus on quality. However, the space is minimal, essentially just a regular hotel room with a few machines, leading some to feel that it is not worth a visit. Additionally, there are no complimentary water facilities available in the gym.
The Avignon Grand Hotel offers a rooftop pool that is a welcome respite, especially during the hot days. Guests frequently acknowledge the pool's role in providing a refreshing break from the heat. Many appreciated its cleanliness and the convenience it offered after a day of exploring.
However, there are several points of contention. The size of the pool is a consistent issue with many describing it as small, tiny or even comparable to a hot tub. This often led to overcrowding, making it less enjoyable for some guests. There were also mentions of the pool area needing maintenance and cleanliness improvements with some guests finding it not particularly welcoming or shabby.
Despite its limitations, the pool is considered a nice feature, particularly for cooling off. The rooftop location offers pleasant views and a cozy setting, although it lacks sufficient sun loungers and shade. While it might not serve as a significant swimming facility, it is deemed a slight bonus by many visitors.
In summary, the rooftop pool at the Avignon Grand Hotel is a small yet appreciated feature, especially for cooling down in the heat. Its size and need for better maintenance are notable drawbacks, but its clean and refreshing nature, coupled with the views it offers, makes it a valued amenity for many guests.
The 'Avignon Grand Hotel' offers a variety of parking options that many reviewers appreciated for their convenience. The underground parking is a notable highlight, providing direct access to the hotel via elevator, which many guests found advantageous. This underground facility is large, well-organized and spacious enough for family vehicles, although the entrance can be narrow and may not be suitable for larger vehicles like SUVs.
In terms of accessibility, the parking is deemed incredibly convenient with many guests valuing the proximity—parking directly under the hotel or very close by. There are public parking options available nearby, which are a relief for guests since parking in the city can otherwise be difficult to find. Some also mentioned the convenience of having parking with direct elevator access to the reception area, making it easier to handle luggage.
The reviews did indicate that parking is not free with fees ranging around 17-18 euros per day, which some guests found to be pricey. The parking was generally secure, though a few noted that the signage to the parking areas could be improved for better ease of finding the spots.
While some guests reported issues like tight parking spaces and difficulty in initially locating the garage, the overall sentiment remains positive due to the parking’s strategic location and direct access to the hotel. This makes it an attractive option for travelers arriving by car, despite the additional cost.
The Avignon Grand Hotel has garnered positive feedback from families, highlighting its suitability for those traveling with children. Many reviews emphasize the spaciousness of the family rooms with terms like "very spacious family room" and "large family room" repeatedly mentioned, making it clear that the accommodations provide ample space for families of various sizes. The hotel offers family suites and family rooms designed to comfortably fit multiple family members, including configurations with two twin beds or space for up to four people.
Guests particularly appreciated the hotel's provision of amenities that cater to both adults and children, such as comfortable beds, extra-large rooms and essential services. The family rooms are not only spacious but also designed to offer a relaxed and comfortable stay for families with some rooms offering garden views, balconies and quiet environments.
The hotel was noted for its family-friendly atmosphere and convenient location in the center of Avignon, making it an excellent base for family city trips. The helpful and attentive staff added to the positive experience, assisting families with various needs, including handling children's specific requests like holding shower doors.
Families found the value for money satisfactory and appreciated the various dining options within reach, ensuring that both parents and children could enjoy meals comfortably. While there were minor issues such as non-adjacent family rooms and the need to hold shower doors, overall, the hotel was recommended as a great place for families looking for a comfortable and convenient stay in Avignon.
The Avignon Grand Hotel has received mixed reviews regarding its status as a four-star establishment. While some guests appreciate it as a justified four-star with adequate facilities and comfortable common areas, others feel it falls short of expectations. The hotel offers excellent service quality and good value for the price with some reviews noting beautiful rooms that align with its rating. Certain facilities and comforts typical of its class, such as breakfast offerings and amenities, have been considered adequate or even excellent by some visitors.
However, a considerable number of reviews express disappointment, feeling that the hotel does not consistently meet four-star standards. Criticisms include dated rooms in need of refurbishment, neglected areas and a lack of attention to detail. Specific complaints mention the absence of expected amenities like bathrobes, slippers and a more diverse breakfast selection. Some guests also noted the unavailability of practical features such as accessible outlets and welcome trays.
Service quality has been another point of contention with several guests commenting that staff friendliness and overall service did not match expectations for a four-star hotel. Some reviewers even suggested that the hotel feels more like a three-star establishment due to these shortcomings.
In summary, while the Avignon Grand Hotel has its merits and meets the four-star classification for some, there are significant areas that require improvement to consistently meet the high expectations associated with its rating.
Avignon Grand Hotel is notably well-situated for business travelers, aligning well with the needs of professional trips. The facility offers good conference amenities and is generally regarded as appropriate for business stays. Guests have found it useful for work and meetings with the hotel providing spacious desks suitable for work and a professional organizational setup that meets business requirements. However, potential visitors should be aware of the slow and unreliable Wi-Fi network, which could hinder business communications. Despite its functional appeal, the hotel has been described as having a soulless and dated appearance.
The Avignon Grand Hotel is known for its central location and accessible features, making it a convenient choice for guests with disabilities. The rooms are large and thoughtfully designed to meet accessibility needs, including standout features like wheelchair-accessible bathrooms and facilities that cater to diverse requirements. Accommodations include accessible parking and elevator access, ensuring ease of movement throughout the hotel. While some guests mentioned that it can be easy to get lost, the overall accessibility and comfort provided by the hotel are highly praised, making it a suitable option for travelers seeking accessible accommodations.
At the Avignon Grand Hotel, the rooftop outdoor pool has left a generally positive impression on many guests. Described as a charming and lovely spot, it offers a cool respite after a day of exploring the city. The rooftop location not only provides a refreshing dip but also boasts a beautiful view, making it a pleasant place to relax. The pool, despite being considered small or tiny by some, is still adequate for children and sufficient for relaxation. Towels are conveniently available at the pool, enhancing the overall guest experience. However, there have been reports of the pool being closed at times, even during good weather, which has disappointed some guests who were unable to enjoy it. Despite these occasional closures, the quality and setting of the pool are overall well-received, providing a delightful space for visitors.
Avignon Grand Hotel emerges as an ideal destination for honeymooners, offering an excellent experience that numerous guests have found enjoyable for romantic getaways. Described as perfect for two, the hotel stands out as a great place for newlyweds and offers a perfect honeymoon getaway experience. Positioned as an ideal honeymoon spot, it caters precisely to the needs of honeymooners looking for a memorable and romantic stay.
The Avignon Grand Hotel exudes a romantic charm, making it an ideal destination for couples seeking a cozy retreat. Praised for its quiet and romantic rooms, the hotel creates a comfortable and intimate atmosphere, perfect for couples looking to relax. The romantic setup and location further enhance the experience, offering a delightful backdrop for romantic getaways. Guests consistently enjoy their stays, highlighting the hotel's suitability for creating memorable, romantic moments. Additionally, options for enhancing the romantic ambiance are available upon request, ensuring a personalized and enchanting experience.
The Avignon Grand Hotel offers dog-friendly facilities, welcoming pets with no weight limit. Guests can enjoy a comfortable stay with their pets, appreciating green spaces for walking dogs. The hotel is great for families with pets and has dog-friendly policies that ensure a pleasant experience for all. Pets and their owners can expect good service, making the stay enjoyable for everyone, including dogs themselves.
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Location
Additionally, the hotel's strategic position just outside the city walls offers a unique historical perspective, giving visitors a direct view of the ancient ramparts. The convenient access to parking and public transportation adds to the overall appeal, making it easy to navigate both within the city and to surrounding areas. Rooms are described as spacious, clean and comfortable, contributing to a welcoming stay. Guests have also highlighted the helpfulness of the staff and the comprehensive amenities provided. Overall, the Avignon Grand Hotel’s prime location, combined with its excellent facilities, makes it an outstanding choice for anyone looking to fully experience the charm and history of Avignon.
Breakfast
Guests also frequently noted the friendly and professional staff, which added to the pleasant breakfast experience. The breakfast was found to be hearty and substantial, meeting the expectations for a 4-star hotel. Some particularly appreciated the wide selection and the ability to enjoy breakfast in a pleasant courtyard setting.
However, there were also a significant number of guests who found the breakfast to be overpriced and lacking in variety, particularly for vegetarians and vegans. Some reviews mentioned that the breakfast room could feel overcrowded and lacked atmosphere. There were also sporadic complaints about insufficient replenishment of the buffet items and limited hot meal options. Additionally, guests suggested the breakfast could start earlier to accommodate those with early schedules.
While the majority of guests seemed satisfied with the breakfast, describing it as tasty and enjoyable, a few found it underwhelming and not up to the standards expected for the price. Despite these mixed opinions, the overall sentiment leaned towards a positive breakfast experience at the Avignon Grand Hotel.
Dinner
Rooms
The rooms provide a mix of modern comforts and classic French style, featuring amenities like air conditioning, terraces and well-designed bathrooms with both shower and bathtub options. Specifically, suites and superior rooms earn high marks for their thoughtful layout, additional seating areas and ample storage space, making them ideal for families or guests on extended stays.
While the spaciousness and comfort are generally praised, a few reviews mention the decor is slightly dated and in need of refreshment. Some guests noted minor maintenance issues, such as limited outlets, carpets showing signs of wear and occasionally, rooms being too warm or musty.
Overall, the Avignon Grand Hotel stands out for its large, comfortable and clean rooms that cater well to families and travelers seeking spacious accommodations in a beautiful and historic city.
Beds
Guests also remarked on the cleanliness and maintenance of both the rooms and the bedding, showing an overall satisfaction with the hygiene standards. Some did mention minor issues, such as the pillows being a bit too soft or firmness of the beds, but these were relatively isolated comments.
In summary, the hotel's beds are a standout feature, providing great comfort and contributing significantly to guests' positive experiences at the Avignon Grand Hotel.
Cleanliness
Despite some remarks about the property's outdated furnishings and occasional maintenance issues, the cleanliness itself is almost universally praised. Common spaces were likewise noted to be clean, though some guests mentioned minor lapses in specific areas, such as carpets requiring better upkeep and isolated incidents with musty smells or cleanliness of public areas.
The hotel’s cleaning staff received positive remarks for their efficient service and maintaining the overall sanitary condition of the rooms and suites. Generally, guests seemed very satisfied with the cleanliness, often pointing out that it met or exceeded their expectations. The daily cleaning procedures were appreciated, further contributing to the overall sense of comfort and cleanliness.
In summary, the 'Avignon Grand Hotel' stands out for its commitment to cleanliness, making it a comfortable and secure option for visitors. While some areas of the hotel could benefit from updates and more meticulous attention, the cleanliness of the rooms and the hotel's hygiene practices leave a strong positive impression on guests.
Staff
Guests appreciate the staff's willingness to help, whether it's offering recommendations for local restaurants or ensuring a pleasant stay. The excellent service extends beyond the front desk with positive mentions of the team in various areas, including room maintenance and the bar. The bartender, in particular, received accolades for preparing delicious cocktails and being friendly.
However, there are occasional complaints about less attentive or rude behavior from some staff members and a few noted experiences inconsistent with the hotel's four-star status. Despite these remarks, the majority of reviews testify to the staff's dedication to hospitality, making stays at 'Avignon Grand Hotel' generally pleasant and welcoming.
Wi-Fi
Gym
Pool
However, there are several points of contention. The size of the pool is a consistent issue with many describing it as small, tiny or even comparable to a hot tub. This often led to overcrowding, making it less enjoyable for some guests. There were also mentions of the pool area needing maintenance and cleanliness improvements with some guests finding it not particularly welcoming or shabby.
Despite its limitations, the pool is considered a nice feature, particularly for cooling off. The rooftop location offers pleasant views and a cozy setting, although it lacks sufficient sun loungers and shade. While it might not serve as a significant swimming facility, it is deemed a slight bonus by many visitors.
In summary, the rooftop pool at the Avignon Grand Hotel is a small yet appreciated feature, especially for cooling down in the heat. Its size and need for better maintenance are notable drawbacks, but its clean and refreshing nature, coupled with the views it offers, makes it a valued amenity for many guests.
Parking
In terms of accessibility, the parking is deemed incredibly convenient with many guests valuing the proximity—parking directly under the hotel or very close by. There are public parking options available nearby, which are a relief for guests since parking in the city can otherwise be difficult to find. Some also mentioned the convenience of having parking with direct elevator access to the reception area, making it easier to handle luggage.
The reviews did indicate that parking is not free with fees ranging around 17-18 euros per day, which some guests found to be pricey. The parking was generally secure, though a few noted that the signage to the parking areas could be improved for better ease of finding the spots.
While some guests reported issues like tight parking spaces and difficulty in initially locating the garage, the overall sentiment remains positive due to the parking’s strategic location and direct access to the hotel. This makes it an attractive option for travelers arriving by car, despite the additional cost.
Family
Guests particularly appreciated the hotel's provision of amenities that cater to both adults and children, such as comfortable beds, extra-large rooms and essential services. The family rooms are not only spacious but also designed to offer a relaxed and comfortable stay for families with some rooms offering garden views, balconies and quiet environments.
The hotel was noted for its family-friendly atmosphere and convenient location in the center of Avignon, making it an excellent base for family city trips. The helpful and attentive staff added to the positive experience, assisting families with various needs, including handling children's specific requests like holding shower doors.
Families found the value for money satisfactory and appreciated the various dining options within reach, ensuring that both parents and children could enjoy meals comfortably. While there were minor issues such as non-adjacent family rooms and the need to hold shower doors, overall, the hotel was recommended as a great place for families looking for a comfortable and convenient stay in Avignon.
4 Star
However, a considerable number of reviews express disappointment, feeling that the hotel does not consistently meet four-star standards. Criticisms include dated rooms in need of refurbishment, neglected areas and a lack of attention to detail. Specific complaints mention the absence of expected amenities like bathrobes, slippers and a more diverse breakfast selection. Some guests also noted the unavailability of practical features such as accessible outlets and welcome trays.
Service quality has been another point of contention with several guests commenting that staff friendliness and overall service did not match expectations for a four-star hotel. Some reviewers even suggested that the hotel feels more like a three-star establishment due to these shortcomings.
In summary, while the Avignon Grand Hotel has its merits and meets the four-star classification for some, there are significant areas that require improvement to consistently meet the high expectations associated with its rating.
Business
Accessible
Outdoor Pool
Honeymoon
Romantic
Dog Friendly
Yes, Avignon Grand Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Avignon Grand Hotel.
Yes, Avignon Grand Hotel welcomes dogs.
Yes, parking facilities are available at Avignon Grand Hotel.
Yes, Avignon Grand Hotel has a gym.
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