Mercure Avignon Gare TGV
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Summary of reviewsMercure Avignon Gare TGV is a practical and relaxing choice for travelers, praised for its exceptional proximity to the TGV station, making it easily accessible on foot and ideal for those avoiding the busy city center. It offers convenient public transport options for trips into Avignon’s center, although it's situated slightly on the outskirts in a commercial area. Ample, secure and easily accessible parking is a standout feature, catering well to guests with cars.
The breakfast experience is widely celebrated for its variety, quality and freshness, featuring a rich selection of sweet and savory options, including freshly squeezed orange juice. Despite minor issues like occasional dry scrambled eggs, the buffet-style breakfast stands out as a highlight. Dinner at the hotel's restaurant also receives high marks for quality and taste with guests enjoying the exquisite and inventive dishes, even though the menu is noted to be somewhat limited and prices slightly high.
Rooms are lauded for their cleanliness, spaciousness and modern design. Comfortable beds, practical layouts and modern amenities like air conditioning and private balconies contribute to a pleasant stay. Although some rooms might be smaller than expected and occasionally noisy, daily thorough cleaning maintains a fresh and modern ambiance.
Cleanliness is consistently commended across the hotel with both rooms and communal areas maintained to a high standard, offering a tidy, bright and hygienic environment. Minor issues noted include shower cleanliness and spa area upkeep, but overall, the emphasis on hygiene ensures a comfortable stay.
The staff at Mercure Avignon Gare TGV are highlighted for their courteous, professional and friendly service. From reception to restaurant, their efficiency and warmth create a welcoming atmosphere, ensuring guests feel well-tended throughout their stay.
The free WiFi service has mixed reviews with some guests experiencing stable and fast connections while others encounter slow or unstable service, particularly in certain rooms. Free EV charging stations add convenience for those with electric vehicles, featuring several 7.4kWh chargers in the private parking area.
The gym is well-equipped and spacious, suitable for cardio workouts and available throughout guests' stays. Although on the smaller side, it offers a comprehensive workout experience, despite some suggestions for improved air circulation.
The pool is another standout feature, praised for its cleanliness, calm atmosphere and well-maintained facilities. Although the heated outdoor pool might feel cold at times, the relaxing environment and additional amenities like the spa area contribute to an enjoyable experience.
The spa itself is highly praised for its intimate and relaxing environment, using premium Nuxe products and featuring commendable massage services, despite access requiring an additional fee and occasional restrictions.
In summary, Mercure Avignon Gare TGV is highlighted for its strategic location, cleanliness, excellent staff service, quality dining and practical amenities, making it a highly recommended choice for both business and leisure travelers. While minor issues exist, the positive aspects of the hotel significantly enhance the overall guest experience.
Categories
The breakfast experience is widely celebrated for its variety, quality and freshness, featuring a rich selection of sweet and savory options, including freshly squeezed orange juice. Despite minor issues like occasional dry scrambled eggs, the buffet-style breakfast stands out as a highlight. Dinner at the hotel's restaurant also receives high marks for quality and taste with guests enjoying the exquisite and inventive dishes, even though the menu is noted to be somewhat limited and prices slightly high.
Rooms are lauded for their cleanliness, spaciousness and modern design. Comfortable beds, practical layouts and modern amenities like air conditioning and private balconies contribute to a pleasant stay. Although some rooms might be smaller than expected and occasionally noisy, daily thorough cleaning maintains a fresh and modern ambiance.
Cleanliness is consistently commended across the hotel with both rooms and communal areas maintained to a high standard, offering a tidy, bright and hygienic environment. Minor issues noted include shower cleanliness and spa area upkeep, but overall, the emphasis on hygiene ensures a comfortable stay.
The staff at Mercure Avignon Gare TGV are highlighted for their courteous, professional and friendly service. From reception to restaurant, their efficiency and warmth create a welcoming atmosphere, ensuring guests feel well-tended throughout their stay.
The free WiFi service has mixed reviews with some guests experiencing stable and fast connections while others encounter slow or unstable service, particularly in certain rooms. Free EV charging stations add convenience for those with electric vehicles, featuring several 7.4kWh chargers in the private parking area.
The gym is well-equipped and spacious, suitable for cardio workouts and available throughout guests' stays. Although on the smaller side, it offers a comprehensive workout experience, despite some suggestions for improved air circulation.
The pool is another standout feature, praised for its cleanliness, calm atmosphere and well-maintained facilities. Although the heated outdoor pool might feel cold at times, the relaxing environment and additional amenities like the spa area contribute to an enjoyable experience.
The spa itself is highly praised for its intimate and relaxing environment, using premium Nuxe products and featuring commendable massage services, despite access requiring an additional fee and occasional restrictions.
In summary, Mercure Avignon Gare TGV is highlighted for its strategic location, cleanliness, excellent staff service, quality dining and practical amenities, making it a highly recommended choice for both business and leisure travelers. While minor issues exist, the positive aspects of the hotel significantly enhance the overall guest experience.
Family Friendly Hotel
This hotel is conveniently located near the train station. It provides easy access for families traveling by train.
Dog Friendly Hotel
This hotel is listed as pet-friendly. Guests can enjoy comfortable accommodations with their dogs.
Hotel with Swimming Pool
This modern hotel features an outdoor pool open in summer. Its proximity to the Gare TGV makes it convenient for travelers.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
This hotel offers coworking and event areas, as well as seminar rooms. It is located near the Avignon TGV train station.
Hotel with Parking
This hotel offers free parking and is located near the Avignon TGV train station, providing convenient access for travelers arriving by train with a car.
EV charging stations
Accessible Hotel
This hotel offers facilities specifically adapted for guests with reduced mobility and is accessible for self-propelled wheelchairs. It also features a comprehensive accessible SPA with heated pools, hammam, sauna, and jacuzzi, providing enhanced relaxation options.
Hotel with Gym
This hotel features a well-being spa, treatments, massages, and a fitness center. It provides a complete experience for fitness and relaxation.
Hotel with EV Charging Stations
This hotel offers free EV charging stations for guests, providing a convenient amenity for those traveling with electric vehicles. The hotel features multiple charging options, including several 7.4kWh chargers in its private parking area.
4-Star Hotel
This hotel welcomes you with its innovative, contemporary concept and immerses you in the theatrical atmosphere of Avignon. It features rooms and suites, a well-being Spa, treatments and massages, a restaurant and bar, coworking and events areas, and seminar rooms.
Hotel with Indoor Pool
This hotel is equipped with an indoor pool, providing guests with an option for swimming and relaxation on the property.
Hotel with Heated Pool
Features a heated pool, offering a convenient option for travelers arriving by train. Located near the Avignon TGV station.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Outdoor Pool
Guest Reviews
Mercure Avignon Gare TGV boasts a prime location for travelers arriving by train, as it is exceptionally close to the TGV station, making it easy to access on foot. This proximity to the train station is highly beneficial for those continuing their journey by car or simply avoiding the busy city center. The hotel is situated within a quiet environment, allowing for a peaceful stay away from the hustle and bustle.
For those needing to venture into Avignon’s center, the hotel offers convenient access to public transport with several bus stops nearby; a car ride into the city center takes around 10 to 15 minutes. Although slightly on the outskirts and in a more commercial area, the hotel still remains practical for quick trips to Avignon and other notable spots in Provence.
Parking is ample and easily accessible, catering well to guests traveling by car. While the walking routes to the city center can be challenging, the convenience of taxis and trains compensates for this minor setback.
The hotel’s staff receives commendations for their friendly demeanor and service quality, contributing to an overall positive experience. Amenities like a well-maintained pool, spacious rooms and quality dining further enhance the stay.
Despite its slightly industrial setting, Mercure Avignon Gare TGV provides a relaxing and practical choice for both business and leisure travelers, particularly those prioritizing easy access to the TGV station over immediate proximity to Avignon’s tourist attractions.
The breakfast experience at Mercure Avignon Gare TGV has garnered generally positive feedback with many guests highlighting the excellence and variety of the offerings. Words like delicious, excellent and sumptuous frequently appear in the reviews, emphasizing the quality of the food. Many have noted the rich selection of items available, including both sweet and savory options with fresh ingredients and even freshly squeezed orange juice adding to the appeal.
The buffet-style breakfast has been well-received for its completeness and the generous portions provided, making it a perfect start to the day. Guests appreciated the wide choice of products with some describing it as one of the best hotel breakfasts they've had.
The staff's friendliness and professionalism have also been highlighted, contributing positively to the overall experience. Some guests specifically mentioned the welcoming attitude of the staff and the well-stocked items at the buffet.
However, not all experiences were perfect. A few guests pointed out issues such as poorly arranged breakfast areas, occasional missing dishes and scrambled eggs that were very dry. Despite these minor setbacks, the majority of the reviews celebrate the breakfast's taste, variety and quality, solidifying it as a standout feature of the hotel.
The restaurant at Mercure Avignon Gare TGV has garnered mostly positive feedback from guests, who commend the quality and taste of the food. Guests frequently praised the restaurant’s exquisite and refined dishes, noting that the main courses and desserts were particularly good. Service was often described as perfect with meals served promptly after ordering. The establishment’s culinary offerings are complimented for their creativity and high standards with descriptions of dishes as delicious, inventive and of real quality.
However, several guests pointed out that the menu is quite limited with repetitive options offered every evening. While some found the restaurant to have a chic and welcoming ambiance, others criticized it for being pretentious and overpriced. Despite the somewhat high prices, many agreed that the food was worth the expense.
Breakfast options were also favorably reviewed with mentions of warm and fresh dishes. Some guests noted that the restaurant’s organization could be improved, expressing dissatisfaction with long wait times and high costs. Overall, the dining experience was positively highlighted for its excellent food and service, making it a recommended choice for guests staying at the hotel.
The rooms at Mercure Avignon Gare TGV receive high praise for their cleanliness, functionality and modern design. Guests appreciate the spacious and well-furnished rooms, highlighting their comfortable beds, practical layouts and tasteful decoration. Many rooms are equipped with modern amenities such as small kitchenettes, air conditioning and private balconies that offer pleasant views.
The hotel’s family rooms and suites are noted for their extra space and convenience, although some guests feel that a few rooms are smaller than anticipated. The cleanliness is consistently mentioned across reviews with rooms being cleaned thoroughly every day, maintaining a fresh and modern appearance.
Practicality is a recurring theme with many guests finding the rooms functional and well-equipped, suitable for both short and longer stays. However, a few reviews indicate that the room size can be an issue, particularly for larger groups or families and some rooms were noted to be a bit noisy due to their proximity to busy streets or air conditioning units.
Overall, guests found the rooms to be a comfortable and pleasant part of their stay with modern amenities and thoughtful design contributing to a positive experience despite occasional minor inconveniences.
Mercure Avignon Gare TGV offers an impressive sleeping experience for its guests, focusing on exceptional comfort and quality. The majority of reviews highlight the comfortable bedding with many describing the beds as large, soft and incredibly inviting. The hotel ensures quality bedding, which adds to the overall comfort of the rooms. Guests frequently noted the super comfortable beds, often remarking on the spaciousness and the softness of the mattresses, which seem to contribute to a restful night's sleep.
The reviews consistently praise the excellent and top-notch beds with adjectives like very good, fantastic and super king size frequently used. Additionally, the pillows and blankets receive commendable mentions for their softness and quality, enhancing the sleep experience further. While there were a few mentions of twin beds being too narrow and some mattresses not meeting the highest comfort standards, these mentions were rare amid the overwhelming positive feedback.
Overall, the bedding and mattresses at Mercure Avignon Gare TGV are seen as major highlights by guests, providing a quiet and restful retreat. The comfortable accommodations, combined with quality beds and pillows, offer guests the promise of a good night’s sleep, underscored by several reviews noting excellent sleep quality.
Mercure Avignon Gare TGV garners consistent praise for its outstanding cleanliness. Guest reviews repeatedly highlight the spotless and well-maintained condition of both the rooms and the communal areas. The hotel's modern and clean atmosphere resonates well with visitors, who describe the rooms as tidy, practical and comfortable. The attention to cleanliness in even the smallest details leaves a lasting impression with many noting the bright and hygienic environments throughout the hotel.
Guests appreciate the cleanliness of both the air-conditioned rooms and the pool area, which are described as well-maintained and tidy. Another frequent point of commendation is the impeccable condition of the bathrooms and the thoughtful provision of lovely toiletries. The hotel's new structure and modern room design further enhance the overall clean and fresh ambiance.
However, some minor issues with the shower cleanliness and spa area cleanliness were noted in a few reviews, suggesting room for improvement in those areas. Despite these occasional shortcomings, the overall feedback conveys a strong emphasis on excellent hygiene and dedicated housekeeping, ensuring guests enjoy a clean and comfortable stay.
The Mercure Avignon Gare TGV boasts remarkable reviews about its staff. The hotel's personnel are frequently described as extraordinarily courteous, professional and consistently friendly. Visitors have noted the warm and welcoming atmosphere created by the staff, which is attentive, always ready to assist and available around the clock.
Both the reception and restaurant staff receive high praise for their efficiency and professionalism, making guests feel well-tended from check-in to check-out. The staff's kindness, combined with their ability to accommodate and respond to needs promptly, has left a memorable impression on many guests. The friendly demeanor extends to all areas of the hotel including bar and spa services, ensuring a pleasant and cohesive experience throughout the stay.
Overall, frequent mentions of the staff's politeness, helpfulness and smiling faces contribute to a consistently positive and commendable service standard at the Mercure Avignon Gare TGV, making it a highly recommended destination for those seeking exceptional hospitality.
When planning a stay at the Mercure Avignon Gare TGV, it's worth noting that guest experiences with the hotel's WiFi reveal a mixed bag of results. While a few guests found the WiFi to be stable and fast, others encountered significant issues. Problems ranged from very unstable or slow connections to poor WiFi coverage, particularly in certain rooms like room 203. The signal was often described as weak or even almost non-existent in some areas. Additionally, there were mentions of difficulties with the internet and instances where it didn't work at all in the rooms. For some, the free WiFi provided frequently dropped out, although there are occasional mentions of a good WiFi connection. It's also important to note that free WiFi was not always available and sometimes incurred an extra charge. Overall, if reliable internet access is crucial for your stay, it may be beneficial to inquire further with the hotel regarding their current WiFi situation.
The spa at Mercure Avignon Gare TGV is highly praised by guests for its exceptional quality and range of offerings. Highlighting a well-equipped and excellently maintained facility, reviewers often describe the spa as very pleasant, relaxing and intimate. The availability of premium Nuxe products adds to the luxurious experience.
Massage services are frequently commended with specific mentions of the expertise and friendliness of the spa staff, enhancing the overall experience. The spa environment is noted for being both beautiful and clean, contributing to its relaxing atmosphere. Noteworthy highlights include the intimate nature of the spa, which make it a perfect spot for unwinding and the availability of a variety of options that cater to different preferences.
However, access to the spa is not included in the room price and the additional charges—such as a 15€ per hour fee for the sauna—are pointed out by several guests. Accessibility can be restricted with certain hours or instances where the spa was unavailable. Despite this, most visitors find the spa services to be worth the extra cost due to the top-notch and highly recommended facilities.
In essence, the spa at Mercure Avignon Gare TGV stands out as a highlight of guest experiences, blending high-quality services with a serene and intimate setting, although it does come with additional costs to consider.
The gym at Mercure Avignon Gare TGV offers a well-equipped and spacious fitness room, particularly suited for those who prioritize cardio workouts. It is accessible throughout guests' stay, ensuring that fitness goals can be maintained without disruption. Despite the cold weather, the gym remains fully functional and available. The equipment is praised for being in good condition and well-maintained. Although the gym is on the smaller side, it is thoughtfully designed to provide a comprehensive workout experience. A minor drawback noted is the hot air circulation, suggesting that cooler atmosphere could improve the overall experience. Overall, the gym receives positive feedback and is a valued amenity at the hotel.
The pool at Mercure Avignon Gare TGV received widespread acclaim from guests, who consistently appreciated its cleanliness and calm atmosphere. With descriptors like fabulous, beautiful and great used frequently, it's clear that the outdoor pool made a strong positive impression, providing a refreshing and relaxing environment. Guests also noted that the pool area was well-maintained with plenty of lounge chairs available and was cleaned every morning. The heated outdoor pool offered a calming experience, although some mentioned it felt cold at times.
For those traveling with children, the kids' area around the pool was a fun addition, making the overall pool atmosphere enjoyable for families. The pool facilities included a spa area and a gym with an indoor pool, which, while well-maintained, required an additional fee and received mixed reviews regarding cleanliness.
A few guests experienced disappointments, such as the pool being closed at certain times of the year or restricted accessibility for children. However, the positive feedback about the relaxing and spacious environment and quality services around the pool, created an inviting and pleasurable experience overall for most visitors.
Mercure Avignon Gare TGV offers a highly praised parking experience, making it an added advantage for guests. The hotel provides ample, free parking that is not only spacious but also secure. The well-maintained and large parking lot is conveniently located at the hotel entrance, ensuring ease of access and a sense of safety. Guests consistently appreciate the fenced and quiet nature of the parking facilities, further emphasizing the comfort and security available. Whether for a short stopover or an extended stay, the ample, private parking spaces add significant convenience, making it a well-thought-out addition to an already good establishment.
Mercure Avignon Gare TGV offers free EV charging stations for guests, providing a convenient amenity for those traveling with electric vehicles. The hotel features multiple charging options, including several 7.4kWh chargers in its private parking area, making it easy for visitors to keep their cars charged during their stay. The electric chargers are user-friendly and available for self-service, ensuring accessibility and ease of use. While some guests noted that the charging stations are sometimes occupied by non-electric or hybrid vehicles, the overall availability and variety of charging points contribute to a positive experience for EV drivers.
The 'Mercure Avignon Gare TGV' stands out as an excellent option for families seeking a comfortable and enjoyable stay. The hotel is well-regarded for its spacious and well-equipped family rooms, which include amenities such as children's beds, creating a family-friendly ambiance. Parents appreciated the pleasant and family-oriented atmosphere and children enjoyed the designated play areas, including a game room and clean, well-planned spaces for play.
Families reported feeling very comfortable and happy during their stay with many expressing positive experiences overall. The hotel also offers additional conveniences such as free and fenced parking spaces that accommodate families traveling by car. Though a few reviews flagged potential issues with dogs, the overall sentiment was overwhelmingly positive, making it a good value for money option and highly recommended for families.
In summary, the Mercure Avignon Gare TGV provides a welcoming and resourceful environment for family trips, ensuring that both adults and children have a pleasant and fun-filled stay.
Mercure Avignon Gare TGV has established itself robustly within the four-star category, presenting a modern and pleasant ambiance throughout the hotel. Guests particularly appreciate its contemporary decoration, well-maintained clean spaces and comfortable beds. The staff are noted for their friendliness, enhancing the overall positive experience.
The facilities include a high-quality premium spa service and a clean, relaxing pool, which contribute to the guests' enjoyable stay. Additionally, the restaurant in the evening comes highly recommended for its excellent food service, despite some minor management issues.
While many guests affirm that the hotel is worth its four-star rating due to its standards and amenities, some have pointed out areas for improvement. Specifically, there are mentions of missing amenities such as kettles and coffee makers and a lack of small touches like plant milk and jams. Cleanliness has also been flagged on occasion, suggesting that more attention to detail could enhance the experience further.
In summary, Mercure Avignon Gare TGV generally meets the expectations of a four-star hotel with its commendable services and amenities, although a few refinements could elevate it to consistently meet the high standards set by its rating.
The Mercure Avignon Gare TGV is highly regarded for its suitability for business travelers, offering well-equipped and tech-oriented facilities that cater to professional needs. The hotel provides excellent business meeting rooms and tech-equipped workstations, making it convenient for work-related activities. Guests find it to be a good choice for both short overnight stays and longer business trips, describing the environment as quiet and business-oriented. While the hotel's focus appears to be mainly on the business sector, it consistently meets expectations for business stays. However, some guests have noted that the printer requires maintenance. Overall, it is considered a very good business hotel.
Mercure Avignon Gare TGV provides a generally accessible experience for guests with disabilities. The hotel offers wheelchair accessibility in key areas with accessible rooms and an easy-to-access venue enhancing convenience. Additional facilities, like a wheelchair-accessible spa and accessible parking, are available to guests with reduced mobility.
The hotel's cleanliness is notable, including a proactive approach to disinfection. For those using public transport, the train station is not within walking distance for individuals with restricted mobility, which may require extra planning. While the hotel is largely accessible, some amenities could use improvements for wheelchair users and clearer navigational guides would be beneficial. Despite these few areas for enhancement, the overall feedback underscores Mercure Avignon Gare TGV as a clean, accessible and conveniently located option for travelers with disabilities.
The Mercure Avignon Gare TGV offers guests the convenience of a heated pool, ensuring a comfortable swim regardless of the season. Visitors have appreciated the good size and well-maintained condition of the pool, providing ample space for a pleasant experience. The hotel also features an outdoor pool that is heated, adding to the overall satisfaction. Additionally, an indoor heated pool is available for those who prefer an indoor swimming option. However, supervision around the pool area could be improved to enhance guest safety. Despite some inconsistencies in pool temperature, the heated pools remain a valued amenity for a relaxing stay.
The outdoor pool at Mercure Avignon Gare TGV receives high marks for its cleanliness and spaciousness. Guests appreciate that the pool is well-maintained and find it to be a pleasant and lovely spot to relax. The availability of many lounge chairs around the pool adds to the convenience for guests. Additionally, the pool is heated, providing comfort even on cooler days. However, it is worth noting that the pool may be closed during certain times of the year and although it is heated, it is not fully temperature controlled. Overall, the outdoor pool is a standout feature, contributing positively to the guest experience.
Mercure Avignon Gare TGV offers a romantic ambiance perfect for couples seeking a memorable stay. Guests have praised its cozy and intimate setting, ideal for a honeymoon trip or a getaway. The hotel's environment is described as enchanting with various romantic nooks and private corners that add to its charm. Additionally, the hotel has nearby romantic spots and a restaurant that enhances the romantic atmosphere. Clean rooms and a romantic hotel setting further ensure that the experience corresponds to guests' expectations for a delightful romantic stay.
Mercure Avignon Gare TGV is praised for its dog-friendly facilities, consistently described as accommodating and welcoming for pets. Dogs are allowed throughout the premises, creating a pet-friendly environment that caters to both pets and their owners. Many guests highlight the good care provided for their dogs with no complaints about the services offered. The hotel is recognized for a positive attitude towards pets, ensuring dogs feel welcome and are well taken care of. Guests have enjoyed multiple visits with their dogs, appreciating the ability to let them off the lead. The dedication to being a dog-friendly establishment is clear, making it a reliable choice for travelers with pets.
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Location
For those needing to venture into Avignon’s center, the hotel offers convenient access to public transport with several bus stops nearby; a car ride into the city center takes around 10 to 15 minutes. Although slightly on the outskirts and in a more commercial area, the hotel still remains practical for quick trips to Avignon and other notable spots in Provence.
Parking is ample and easily accessible, catering well to guests traveling by car. While the walking routes to the city center can be challenging, the convenience of taxis and trains compensates for this minor setback.
The hotel’s staff receives commendations for their friendly demeanor and service quality, contributing to an overall positive experience. Amenities like a well-maintained pool, spacious rooms and quality dining further enhance the stay.
Despite its slightly industrial setting, Mercure Avignon Gare TGV provides a relaxing and practical choice for both business and leisure travelers, particularly those prioritizing easy access to the TGV station over immediate proximity to Avignon’s tourist attractions.
Breakfast
The buffet-style breakfast has been well-received for its completeness and the generous portions provided, making it a perfect start to the day. Guests appreciated the wide choice of products with some describing it as one of the best hotel breakfasts they've had.
The staff's friendliness and professionalism have also been highlighted, contributing positively to the overall experience. Some guests specifically mentioned the welcoming attitude of the staff and the well-stocked items at the buffet.
However, not all experiences were perfect. A few guests pointed out issues such as poorly arranged breakfast areas, occasional missing dishes and scrambled eggs that were very dry. Despite these minor setbacks, the majority of the reviews celebrate the breakfast's taste, variety and quality, solidifying it as a standout feature of the hotel.
Dinner
However, several guests pointed out that the menu is quite limited with repetitive options offered every evening. While some found the restaurant to have a chic and welcoming ambiance, others criticized it for being pretentious and overpriced. Despite the somewhat high prices, many agreed that the food was worth the expense.
Breakfast options were also favorably reviewed with mentions of warm and fresh dishes. Some guests noted that the restaurant’s organization could be improved, expressing dissatisfaction with long wait times and high costs. Overall, the dining experience was positively highlighted for its excellent food and service, making it a recommended choice for guests staying at the hotel.
Rooms
The hotel’s family rooms and suites are noted for their extra space and convenience, although some guests feel that a few rooms are smaller than anticipated. The cleanliness is consistently mentioned across reviews with rooms being cleaned thoroughly every day, maintaining a fresh and modern appearance.
Practicality is a recurring theme with many guests finding the rooms functional and well-equipped, suitable for both short and longer stays. However, a few reviews indicate that the room size can be an issue, particularly for larger groups or families and some rooms were noted to be a bit noisy due to their proximity to busy streets or air conditioning units.
Overall, guests found the rooms to be a comfortable and pleasant part of their stay with modern amenities and thoughtful design contributing to a positive experience despite occasional minor inconveniences.
Beds
The reviews consistently praise the excellent and top-notch beds with adjectives like very good, fantastic and super king size frequently used. Additionally, the pillows and blankets receive commendable mentions for their softness and quality, enhancing the sleep experience further. While there were a few mentions of twin beds being too narrow and some mattresses not meeting the highest comfort standards, these mentions were rare amid the overwhelming positive feedback.
Overall, the bedding and mattresses at Mercure Avignon Gare TGV are seen as major highlights by guests, providing a quiet and restful retreat. The comfortable accommodations, combined with quality beds and pillows, offer guests the promise of a good night’s sleep, underscored by several reviews noting excellent sleep quality.
Cleanliness
Guests appreciate the cleanliness of both the air-conditioned rooms and the pool area, which are described as well-maintained and tidy. Another frequent point of commendation is the impeccable condition of the bathrooms and the thoughtful provision of lovely toiletries. The hotel's new structure and modern room design further enhance the overall clean and fresh ambiance.
However, some minor issues with the shower cleanliness and spa area cleanliness were noted in a few reviews, suggesting room for improvement in those areas. Despite these occasional shortcomings, the overall feedback conveys a strong emphasis on excellent hygiene and dedicated housekeeping, ensuring guests enjoy a clean and comfortable stay.
Staff
Both the reception and restaurant staff receive high praise for their efficiency and professionalism, making guests feel well-tended from check-in to check-out. The staff's kindness, combined with their ability to accommodate and respond to needs promptly, has left a memorable impression on many guests. The friendly demeanor extends to all areas of the hotel including bar and spa services, ensuring a pleasant and cohesive experience throughout the stay.
Overall, frequent mentions of the staff's politeness, helpfulness and smiling faces contribute to a consistently positive and commendable service standard at the Mercure Avignon Gare TGV, making it a highly recommended destination for those seeking exceptional hospitality.
Wi-Fi
Spa
Massage services are frequently commended with specific mentions of the expertise and friendliness of the spa staff, enhancing the overall experience. The spa environment is noted for being both beautiful and clean, contributing to its relaxing atmosphere. Noteworthy highlights include the intimate nature of the spa, which make it a perfect spot for unwinding and the availability of a variety of options that cater to different preferences.
However, access to the spa is not included in the room price and the additional charges—such as a 15€ per hour fee for the sauna—are pointed out by several guests. Accessibility can be restricted with certain hours or instances where the spa was unavailable. Despite this, most visitors find the spa services to be worth the extra cost due to the top-notch and highly recommended facilities.
In essence, the spa at Mercure Avignon Gare TGV stands out as a highlight of guest experiences, blending high-quality services with a serene and intimate setting, although it does come with additional costs to consider.
Gym
Pool
For those traveling with children, the kids' area around the pool was a fun addition, making the overall pool atmosphere enjoyable for families. The pool facilities included a spa area and a gym with an indoor pool, which, while well-maintained, required an additional fee and received mixed reviews regarding cleanliness.
A few guests experienced disappointments, such as the pool being closed at certain times of the year or restricted accessibility for children. However, the positive feedback about the relaxing and spacious environment and quality services around the pool, created an inviting and pleasurable experience overall for most visitors.
Parking
EV charging stations
Family
Families reported feeling very comfortable and happy during their stay with many expressing positive experiences overall. The hotel also offers additional conveniences such as free and fenced parking spaces that accommodate families traveling by car. Though a few reviews flagged potential issues with dogs, the overall sentiment was overwhelmingly positive, making it a good value for money option and highly recommended for families.
In summary, the Mercure Avignon Gare TGV provides a welcoming and resourceful environment for family trips, ensuring that both adults and children have a pleasant and fun-filled stay.
4 Star
The facilities include a high-quality premium spa service and a clean, relaxing pool, which contribute to the guests' enjoyable stay. Additionally, the restaurant in the evening comes highly recommended for its excellent food service, despite some minor management issues.
While many guests affirm that the hotel is worth its four-star rating due to its standards and amenities, some have pointed out areas for improvement. Specifically, there are mentions of missing amenities such as kettles and coffee makers and a lack of small touches like plant milk and jams. Cleanliness has also been flagged on occasion, suggesting that more attention to detail could enhance the experience further.
In summary, Mercure Avignon Gare TGV generally meets the expectations of a four-star hotel with its commendable services and amenities, although a few refinements could elevate it to consistently meet the high standards set by its rating.
Business
Accessible
The hotel's cleanliness is notable, including a proactive approach to disinfection. For those using public transport, the train station is not within walking distance for individuals with restricted mobility, which may require extra planning. While the hotel is largely accessible, some amenities could use improvements for wheelchair users and clearer navigational guides would be beneficial. Despite these few areas for enhancement, the overall feedback underscores Mercure Avignon Gare TGV as a clean, accessible and conveniently located option for travelers with disabilities.
Heated Pool
Outdoor Pool
Romantic
Dog Friendly
Yes, Mercure Avignon Gare TGV has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Mercure Avignon Gare TGV.
Yes, Mercure Avignon Gare TGV welcomes dogs.
Yes, parking facilities are available at Mercure Avignon Gare TGV.
Yes, Mercure Avignon Gare TGV has a gym.
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