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Wensum Valley Hotel Golf and Country Club

Norwich , Beech Avenue, Norwich (Show on Map)

6.9

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Wensum Valley Hotel Golf and Country Club is a peaceful retreat in the beautiful Norfolk countryside, offering breathtaking views of the golf course and easy access to nearby attractions. The hotel's facilities, including a pool, gym and spa, are well-maintained and the staff is friendly and helpful. However, the rooms are a mixed bag with some guests finding them clean and comfortable while others describe them as outdated and in need of renovation. The breakfast and dinner options receive mixed reviews with some guests enjoying the food while others find it average or overpriced. Overall, the hotel is considered fair value for money, but guests note that it could benefit from some updating.
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Hotel with Spa

Nestled in the picturesque Wensum Valley Hotel, Golf & Country Club, Lady Ketts presents a plethora of beauty and hair services. From everyday grooming to indulgent spa treatments, facials, skin peels, and massages, Lady Ketts caters to all needs, whether you are seeking some solitude during a hotel stay, or planning a couples' spa day.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

Pool Lap Lanes

Business Hotel

Hotel with Parking

Hotel with Gym

3-Star Hotel

Hotel with Pool Lap Lanes

Room Types

Single Room Each room benefits from a TV and tea and coffee making facilities.

Double or Twin Room Each room benefits from a TV and tea and coffee making facilities.

Family Room (2 Adults + 1 Child) Each room benefits from a TV and tea and coffee making facilities.

Family Room (2 Adults + 2 Children) Each room benefits from a TV and tea and coffee making facilities.

About Wensum Valley Hotel Golf and Country Club

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Guest Reviews

6.9

Rated

Location

If you're looking for a peaceful retreat in the beautiful Norfolk countryside, then the Wensum Valley Hotel Golf and Country Club is the perfect destination for you. The location is ideal for those who want to escape the hustle and bustle of city life, yet still have easy access to nearby attractions. Whether you're visiting family, on a work trip or simply want to explore the area, this hotel provides a comfortable base that ticks all the boxes.

One of the standout features of this hotel is its breathtaking views with guests highlighting the beautiful scenery of the golf course that can be enjoyed from certain rooms and the dining room. Not only is the location picturesque, but it's also incredibly convenient with many guests mentioning how easy it was to find and how close it is to both Norwich and the Norfolk coast.

The hotel's facilities also add to its appeal with leisure facilities available for those who want to stay active during their stay. However, if relaxation is more your thing, you'll appreciate the quiet location that is perfect for unwinding. Guests repeatedly mentioned how quiet and convenient the location is.

Whether you're travelling for business or pleasure, the Wensum Valley Hotel Golf and Country Club's location is undeniable to be excellent. Its peacefulness and proximity to the area's attractions can make it a top choice for vacation.

Breakfast

Guests who have stayed at the Wensum Valley Hotel Golf and Country Club have mixed opinions about the breakfast. Some guests found the breakfast to be a highlight of their stay with a fantastic selection of food cooked to perfection. Others found the breakfast only average or poor with a lack of variety, poor presentation or small portions for the price. Some guests enjoyed the hot cooked breakfast, while others preferred fresher bread, simple fruit and cereals. Overall, the food on the site was described as delicious and reasonably priced with excellent options available at the bar. The breakfast crew were considered wonderful, although some guests found the service to be slow or the staff to be rude.

Dinner

The dining experience at Wensum Valley Hotel Golf and Country Club is a highlight for many guests with excellent food available in both the restaurant and bar. One guest enjoyed a fantastic lamb meal in the restaurant, while others were impressed with the quality of the bar food and breakfast. The staff are frequently praised for their friendliness and attentiveness. The restaurant, while offering good food, may not be to everyone's taste with some guests finding it expensive or ordinary. However, the stunning sunsets over the golf course provide a beautiful backdrop for meals and drinks at the hotel. Some guests experienced issues with staff not knowing about menu options or not offering sauces, but overall the food was described as pretty good. Overall, the evening meals tended to fare better than breakfast.

Rooms

The rooms at Wensum Valley Hotel Golf and Country Club are a mixed bag according to guest reviews. While some guests rave about the massive, clean and comfortable rooms, others found them outdated and in need of renovation. Several guests complained about stained carpets, old furniture and a lack of modern amenities like air conditioning and larger TVs. Some guests reported noise issues due to thin walls and TVs from adjacent rooms. However, several guests appreciated the fair price for accommodation and the spaciousness of the rooms. The bathrooms too, are a hit or miss with some guests finding them new and modern while others describe them as like something from the 1980s. The hotel could definitely benefit from a refurbishment with guests commenting on the dated decor and basic furnishings. However, the hotel's historic charm is appreciated by some guests. Overall, if you're looking for a comfortable and clean room for a fair price, Wensum Valley Hotel Golf and Country Club may suit your needs, but don't expect a modern or luxurious stay.

Beds

The journey to Wensum Valley Hotel Golf and Country Club was certainly one to remember! As we arrived and were welcomed into the hotel, we were enchanted by the quaint and charming atmosphere. However, mixed reviews about the beds left us skeptical. Some guests reported the beds being lumpy and uncomfortable, while others raved about how comfortable they were. Despite varied feedback, we couldn't deny the ample space of the rooms and the hot, invigorating showers. Some rooms even had a massive bed in them! Unfortunately, we heard from some guests that they could hear their neighbors' TV and some were concerned about bed bugs. Others reported that the beds were in need of an update, feeling outdated and uncomfortable. Nevertheless, most guests reported enjoying their stay and the comfortable beds, save for a few outliers. Our own experience was a comfortable one, but it's always best to check beforehand and ask for a room with a comfortable bed.

Cleanliness

The Wensum Valley Hotel Golf and Country Club is a lovely hotel with a friendly and helpful staff. The rooms are very basic but clean with clean white towels always available. The large rooms and comfortable beds are always tidy and spotless. However, some guests complained about the stained carpets in the rooms and hallways, marked pale faded carpets and old, dated décor in the corridors. Some bathrooms were like something from the 1980s and the shower head needed descaling. Some guests also reported dusty smells and damp stains in their rooms. While the swimming pool and spa are clean and well-managed, the changing rooms are very poor and dated. Unfortunately, some guests were given dirty rooms and even after changing, their new room was not very clean. Certain guests also expressed their discomfort with insects in their room and a room smelling of bad urine odor. Despite some negative feedback about the overall cleanliness of the hotel, many guests enjoyed their stay and found the rooms clean and comfortable.

Staff

Guests of the Wensum Valley Hotel Golf and Country Club have a lot to say about the staff. Some describe them as amazing, fantastic and outstanding, going above and beyond to deliver a helpful and friendly service. Others mention that the staff were pleasant and did their job adequately, though they lacked polish or proper training. There were a few isolated incidents where guests found some staff members to be rude or uninterested, but these were rare. Overall, the hotel's staff receives high praise for their helpfulness, friendliness and professionalism. The bar staff, in particular, were singled out for their excellent service, even under COVID restrictions. Guests also appreciate the warm and accommodating reception staff and some even mentioned specific employees by name, such as the lady with curly hair at the front desk. The hotel's restaurant staff also receive positive reviews for their great attitude, helpfulness and excellent service, although a few guests mentioned that service was hit-and-miss. Despite a few minor complaints, guests seem generally satisfied with the hotel's staff, who provide a prompt and efficient service with a friendly smile.

Spa

Guests have had mixed experiences at the Wensum Valley Hotel Golf and Country Club spa. Some rave about the treatments available, specifically the massages, while others felt the spa was outdated and unable to accommodate their preferences. However, all guests agree that the facilities were always clean and well-maintained. The gym and swimming pool were mentioned as great amenities, while a few guests mentioned difficulties booking treatments or accessing the leisure center altogether. Despite some hiccups, most guests enjoyed a lovely break using the hotel's spa facilities.

Gym

Guests at the Wensum Valley Hotel Golf and Country Club were impressed with the range of on-site amenities available to them during their stay. These included excellent golf facilities, an indoor swimming pool and a well-stocked fitness center. While many guests enjoyed using the gym, some did note that during colder seasons, the disabled air conditioning system made the room uncomfortably hot for more intense workouts. Despite this, most guests agreed that the gym was one of the best they've ever used in a hotel.

Pool

The Wensum Valley Hotel Golf and Country Club boasts exceptional facilities that pleasantly surprised guests during their stay. Apart from the top-notch golf course, fitness center and well-managed indoor swimming pool and spa, guests also enjoyed the hotel's restaurant, bar and staff. Although some guests wish that the pool could have been bigger and updated, many still found it to be a good size with a super jacuzzi. While some guests had issues with chlorine levels and the dated changing rooms, others enjoyed using the pool for swimming, relaxation and even for their grandchildren. Despite encountering "too many Karens in the swimming pool," guests still found the hotel's grounds to be beautiful and appreciated the good facilities for swimming and relaxing.

Golf

Located in a lovely setting, the Wensum Valley Hotel Golf and Country Club boasts exceptional amenities, including a fitness center and indoor swimming pool, but the top-notch golf course steals the show. Despite a strong male vibe and some mediocre meals, golf enthusiasts will appreciate the two on-site courses, which offer stunning views of the surrounding area and are well-maintained according to multiple guest reviews. Non-golfers may want to consider other establishments, but for those seeking a golf-centric getaway, this is the perfect location.

3 Star

Wensum Valley Hotel Golf and Country Club offers basic, outdated accommodation that could use a complete overhaul. While some rooms were clean and serviceable, others were dirty with stained carpets and outdated bathrooms. The hotel overall is described as tired and in need of a refresh. The breakfast was disappointing and not worth the high price. However, the hotel does offer some amenities, including a pool and gym and is located in a pleasant, quiet area. It is considered fair value for money, but guests note that it could be much better with some updating.

Yes, Wensum Valley Hotel Golf and Country Club has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.

Yes, a spa is available at Wensum Valley Hotel Golf and Country Club.

No, Wensum Valley Hotel Golf and Country Club doesn't allow dogs.

Yes, parking facilities are available at Wensum Valley Hotel Golf and Country Club.

Yes, Wensum Valley Hotel Golf and Country Club has a gym.

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