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Summary of reviewsHotel Avenida is a budget-friendly option that appeals to travelers prioritizing cost-effectiveness and convenience, particularly those needing easy access to the nearby Dutra area. While the location may be lacking in charm and some describe the neighborhood as potentially unsafe, it provides practical benefits with good service, affordable pricing, and accessibility via services like Uber. Guests who value functionality and cleanliness over proximity to tourist attractions find the location satisfactory.
The hotel's breakfast receives positive feedback for its quality and variety, with guests appreciating the cost-benefit advantage and the breakfast service's excellence. While there are occasional critiques about the variety and specific service lapses, such as table cleanliness, the breakfast generally satisfies most guests.
Despite some issues, the staff at Hotel Avenida consistently receives high praise for their friendliness and attentiveness, enhancing the overall guest experience. Their dedication and welcoming nature contribute to guests feeling comfortable and cared for, with specific praise for standout employees like the receptionist and guard.
However, challenges with room cleanliness and maintenance are frequently mentioned. The rooms present a mixed experience, with some guests noting quiet environments that match online photos. Yet, others report cleanliness issues such as dirty floors, stained sheets, and pests, alongside maintenance concerns like noisy air conditioning and the absence of amenities like mini-fridges.
When it comes to sleep comfort, the hotel faces criticism due to the poor condition of beds and bedding. Many guests comment on broken mattresses and uncomfortable pillows, which significantly impact their stay. Despite these challenges, Hotel Avenida offers some redeeming features, making it a viable option for those seeking a practical and budget-conscious accommodation.
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