4-Star AparthotelSummary of reviews related to the '4 Star' categoryMont Blanc Diamond Flat receives praise for its great rooms and wonderful breakfast, complemented by exceptional customer service and overall comfort. Guests appreciate the good security and hygiene standards maintained at the hotel. The staff's friendliness and helpfulness add to the positive experience, making it a comfortable place to stay. The location is also noted as a plus, being convenient for travelers.
However, there are significant concerns regarding the outdated facilities, particularly the air conditioning units which are often reported as nonfunctional or ineffective. Old equipment, including mini fridges and TVs, detracts from the overall experience. Some guests believe these issues are a management failure and suggest that the hotel's rating should be reconsidered. Despite these drawbacks, the positive aspects of the hotel, such as cleanliness and staff friendliness, continue to be highlighted in guest reviews.
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