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Summary of reviewsHotel Avenida is a budget-friendly option that appeals to travelers prioritizing cost-effectiveness and convenience, particularly those needing easy access to the nearby Dutra area. While the location may be lacking in charm and some describe the neighborhood as potentially unsafe, it provides practical benefits with good service, affordable pricing, and accessibility via services like Uber. Guests who value functionality and cleanliness over proximity to tourist attractions find the location satisfactory.
The hotel's breakfast receives positive feedback for its quality and variety, with guests appreciating the cost-benefit advantage and the breakfast service's excellence. While there are occasional critiques about the variety and specific service lapses, such as table cleanliness, the breakfast generally satisfies most guests.
Despite some issues, the staff at Hotel Avenida consistently receives high praise for their friendliness and attentiveness, enhancing the overall guest experience. Their dedication and welcoming nature contribute to guests feeling comfortable and cared for, with specific praise for standout employees like the receptionist and guard.
However, challenges with room cleanliness and maintenance are frequently mentioned. The rooms present a mixed experience, with some guests noting quiet environments that match online photos. Yet, others report cleanliness issues such as dirty floors, stained sheets, and pests, alongside maintenance concerns like noisy air conditioning and the absence of amenities like mini-fridges.
When it comes to sleep comfort, the hotel faces criticism due to the poor condition of beds and bedding. Many guests comment on broken mattresses and uncomfortable pillows, which significantly impact their stay. Despite these challenges, Hotel Avenida offers some redeeming features, making it a viable option for those seeking a practical and budget-conscious accommodation. Show more
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Family Friendly Hotel
Hotel with Parking
Room Types
Double RoomThe spacious air-conditioned double room features private bathroom equipped with a shower and a bidet. The unit offers 3 beds.
Triple RoomThe spacious air-conditioned triple room has private bathroom fitted with a shower and a bidet. The unit has 3 beds.
Standard Double or Twin RoomThe spacious air-conditioned twin/double room has private bathroom fitted with a shower and a hairdryer.
Guest Reviews
6.5
Rated
Location
Hotel Avenida offers a location that holds an appeal for those who prioritize cost-effectiveness and have specific needs in mind when selecting their accommodation. Guests frequently mention that the location is pleasant, particularly for those who need easy access to the nearby Dutra area. Many reviews highlight that the hotel is well-suited for using services like Uber, which can be an asset for navigating around the city. The proximity to the urban center is appreciated, especially when considering the affordable pricing.
Despite some comments regarding its distance from tourist attractions and the airport, guests note that the location appropriately served their needs and was free of major issues. There are remarks about the surrounding neighborhood lacking charm and even being described as dangerous, but these concerns were overshadowed by the practical benefits and agreeable experiences reported by many guests.
Overall, the hotel's location, paired with good service, attractive accommodation, and a satisfactory breakfast, makes for a compelling option for those looking for value. The hotel strikes a balance between cost-efficiency and the basics of comfort, meeting the expectations of travelers who are focused on functionality and cleanliness.
Breakfast
Hotel Avenida's breakfast has garnered a range of reviews, with many guests appreciating the overall experience. Some guests have highlighted that the breakfast matches the photos provided, offering good quality and a satisfactory variety of items such as yogurt, cheese, bread, and cakes. Many reviewers express their satisfaction with the breakfast service, noting it as excellent and pointing out the breakfast's cost-benefit advantage. Guests also appreciate that breakfast is well-served and features several options.
However, there are critiques about certain aspects being basic or lacking variety, with some reviews pointing to occasional service lapses, such as table cleanliness and replenishment issues. Despite these concerns, the breakfast generally receives positive feedback for its quality and selection, although there are mentions of specific areas for improvement to enhance guest satisfaction.
Rooms
Hotel Avenida presents a mixed experience when it comes to its rooms. Some guests found that the rooms matched the online photos, offering a level of expectation and consistency. Quietness in the rooms was noted as a positive aspect, providing a tranquil environment for relaxation. However, several guests raised concerns about cleanliness and maintenance issues. Reports mentioned stained sheets, old and torn mattresses, and a lack of hot water, contributing to an overall dated appearance. The lack of a minibar was noted as a missing amenity, and unpleasant smells were reported in some rooms. Negative reviews also highlighted problems with pests and poor reception service, suggesting potential areas for improvement.
Beds
Hotel Avenida presents a range of challenges when it comes to sleep comfort. Multiple guests have commented on the discomfort of the beds, with issues such as broken and torn mattresses being common. Pillows also fall short, described as hard, falling apart, and sometimes even dirty. Bedding quality seems to be a recurring issue, with frequent mentions of stained sheets and pillowcases. The state of the mattresses often leaves much to be desired, significantly impacting guest comfort. While breakfast seems to be a redeeming feature for the hotel, the overall experience is overshadowed by the quality of the beds and pillows.
Cleanliness
Hotel Avenida presents a mixed bag when it comes to cleanliness and maintenance, according to guest reviews. On a positive note, some guests found the hotel to be very clean, with staff who are friendly and deserving of praise. Certain aspects of the hotel were highlighted for their impeccable cleaning standards. However, many guests reported significant issues with cleanliness, including dirty floors, stained sheets, and the presence of cockroaches in bathrooms and bedrooms. Rooms were often noted for being excessively dirty with moldy smells and stained bedding. Maintenance issues were also a concern, with mentions of old, noisy air conditioning and faulty showers and lights. The absence of basic amenities like sockets by the bed and mini-fridges in some rooms impacted the overall experience. Overall, while the hotel does have strengths in certain areas, there are considerable cleanliness and maintenance challenges that potential visitors should keep in mind.
Staff
Hotel Avenida shines with its remarkable staff, who consistently earn praise for their friendliness and attentiveness. Guests appreciate the helpful and polite nature of the team, often highlighting their kindness and excellent service. The employees' dedication to providing a welcoming environment is frequently noted, making visitors feel comfortable and cared for during their stay.
Although a few reviews suggest that communication among staff could be improved, the overall consensus is one of commendation for their attentive service and amiable demeanor. Specific mentions of the guard and receptionist as standout contributors add to the hotel’s warm reputation, cementing the staff's role as an integral part of a satisfying experience at Hotel Avenida.
No, Hotel Avenida doesn't have any pool.
No, a spa isn't available at Hotel Avenida.
No, Hotel Avenida doesn't allow dogs.
Yes, parking facilities are available at Hotel Avenida.